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HiBid has a rating of 4.1 stars from 2,165 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
3,078 reviews
After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!
In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.
Was a easy bidding auction. Good pictures and product info. Site was good and clear to navigate.
HiBid.com is like the Wild West with even less accountability. Many auction houses post purposely misleading, broken and outright counterfeit items. Not only does HiBids not hold them accountable but as a buyer you can not leave reviews, reporting them to HiBids does nothing because their customer service is equally distasteful and malcontent. Seller's not only can get away with fraudulent practices, they leave little to no descriptions, put as is, mislabel and mislead, shill bid and price gouge shipping. To top all of this off Seller's can leave reviews on buyers that only sellers can see, and they can do it anonymously, so not only can they leave bad reviews about buyers for any reason under the sun, but a buyer can be shut down from bidding- unable to know what, why, from whom, contest or defend themselves, unable to receive refunds, absolutely nothing. HiBids customer service response is the same, "there's nothing you can do, back track all of your auctions you've bid on and speak to each one individually and see if they will admit to a negative review and change it otherwise make a new account with a different email address". It baffles me how a site like this not most of its shady auctioneers aren't neck deep in legal issues. The whole structure in place is completely one sided on purpose and HiBids is content with it as long as they get their cut of the profit because they knowingly exploit all of the legal loopholes and don't even deny it when you eventually speak to one of their representatives. I highly recommend avoiding this site thoroughly or limit yourself to local in state auctioneers that you can inspect for yourself in person assuming they let you, alot of the deceitful auctioneers are catching on and making bidding online only with no in person inspections, pickups or payments all under the guise of "COVID Safety". Tread very carefully for the sake of being scammed and retaliated against.
Tip for consumers:
Read my review and take it to heart, limit yourself to in state auctioneers that let you inspect auction items, avoid "police seizure auctions" at all costs, along with auctioneers that prohibit on site inspections and only offer online/shipping only with no descriptions and purposely limited pictures who sell everything as is under the guise of "COVID Safety" many of those sellers are return pallet resellers and a majority of their products are broken/missing & they blame you.
Products used:
Collectibles, Coins, Home Appliances, Electronics, Recreation, Toys, Home Goods, Pretty Much Everything But Vehicles
Easy to navigate and bid, very fast response time for bids
Used by local auction services
Bidding was fast and easy. Enjoy watching the auctions.
They run good auctions
Thanks, Susie! We're thrilled to hear you found the bidding process fast and easy. Enjoy the auctions, and if you ever have questions or need assistance, feel free to reach out. Happy bidding!
Its fun to bid and win and forgot how much i. Bought and needed a huge u haul
We're glad to hear you're having fun bidding and winning, Mike! If you ever have suggestions or feedback to make your experience even more enjoyable, don't hesitate to let us know. We appreciate your input and hope you continue to find great items on HiBid. Happy bidding!
Easy to register, fun to bid & find a great deal. You can even search for a specific item.
Lots of Auctions in one easy place to search. Saves time.
Thank you, L A., for your fantastic 5-star review! We're delighted to hear that you find bidding with us easy and fun. Our goal is to provide a user-friendly experience, and we're glad it's working for you. If you ever have any questions or need assistance, please don't hesitate to reach out. Happy bidding, and we hope you continue to find great deals with us!
Great and actually won something worth way more then paying for. Items in fantastic condition
Nice scrolling and effortless bidding made my experience enjoyable
I like the way they do it
Great site! Keep up the good work... Easy to place bids...
Great site, easy bidding entertaining to watch as lots close
Bidding was easy to do. I have used other sites also
Quick & easy prices are good & shipping to wherever you want,fast and easy
Viewing items is easy… bidding is not complicated… setting max bid is simple too!
Thanks a million, Blaine! We're thrilled to hear that navigating our platform is 'Easey Peasey' for you. Making viewing and bidding on items a breeze is what we aim for, and we're delighted it's working seamlessly for you. If you ever have more feedback or if there's anything specific you love about the process, feel free to share. Your positive experience is our priority, and we're here to ensure your future interactions are just as smooth. Happy bidding!
I have only purchase little things but things seem to be what they say
That's great to hear, Tony! We aim to make your bidding experience as easy as possible. Whether it's little things or big finds, we're here to help you discover what you're looking for. Happy bidding!
My experience was very pleasant and it was easy to use.
Features good auction vendors.
Scan the site, pick anything you might want, register and bid
Youse t me ads
Thanks a lot, Richard! We're thrilled to hear that you find our platform efficient and fun. Your ability to easily scan the site, pick items of interest, and seamlessly register and bid is what we aim for. If there's anything specific you love about your experience or if you have suggestions for improvement, feel free to share. We're here to ensure your HiBid journey continues to be smooth and enjoyable. Happy bidding!
So far so good. Bidding process was awesome, we'll see about payment and shipment
Thank you, Redd! We're delighted to hear you found the bidding process easy and the descriptions helpful. If you ever have any questions or need assistance with payment and shipment, don't hesitate to reach out. Happy bidding!
I love the lots and the ease of bidding looking forward to much more.
Thank you, Anthony! We're thrilled to hear you're enjoying your bidding experience. There's plenty more to come, so stay tuned for exciting auctions. Happy bidding!
Have always had a great experience with them and the merchandise is amazing.
I forgot to pick up and left a message got a return call and was able to pick up on next business day.
Close to home and great service
Bidding is easy. They email you if you get outbid, if you win the bid & when /where to pick up.
Auction was close to me.
We're thrilled to hear that you found the bidding process easy and that our email notifications were helpful. We strive to provide a seamless and informative experience for all our users. If you have any more suggestions or need assistance, please don't hesitate to reach out. Thank you for choosing our platform!
It was positive and exciting! I'm probably a little biased because I was successful!
I was referred by a friend
David, thank you for the 5-star review! We're thrilled to hear that your new experience with us was positive and exciting. Congratulations on your success! We're here to provide a platform that helps you achieve your goals. We appreciate your friend's referral and look forward to providing you with more great auction experiences in the future. If you have any questions or need assistance, feel free to reach out. Happy bidding!
Very easy to use and to understand. I like doing auctions.
HiBid just came across on my email.
Curtis, we're delighted to hear you're enjoying the HiBid experience! It's great to have you with us, and if there's ever anything you'd like to see improved or any questions you have, feel free to reach out. Thanks for choosing HiBid, and happy bidding!
Very user friendly for someone bidding in an auction
The auction I have used in the past is also on hibid
Brenda, thank you for the fantastic 5-star review! We're thrilled to hear that you find our platform very easy to use and user-friendly for bidding in auctions. It's great to have you with us, especially when transitioning from another auction you've used in the past. Your feedback helps us ensure a seamless experience for all our users. Happy bidding, and we look forward to providing you with excellent service!
It's great! Good Stuff for little $$. Ready for the goods to arrive
To have fun
We're delighted to hear that you had a wonderful experience, Karen! Bid wars can certainly add excitement to the auction process. Thank you for your kind words, and we look forward to seeing you at our future auctions!
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About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.
Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.
Thank you, Paul! We appreciate your positive feedback and are glad to hear you find our platform simple, easy to navigate, and responsive. Happy bidding!