• HiBid

HiBid

Write a Review

Overview

HiBid has a rating of 4.1 stars from 2,165 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 76.3%
Positive
1,063
Neutral
142
Negative
188

Instant Feedback

3,078 reviews

151
See all photos
How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,165)

Rating

Timeframe

Other

Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user markn1443
1 review
0 helpful votes
  • Send Message
September 3rd, 2023
Verified purchase

Was very nice and easy to use. Fast service and a great time.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Mark! We're delighted to hear that you found it easy to use and had a great experience. If you ever need assistance or have more feedback to share, feel free to reach out. Happy bidding

Thumbnail of user terryf763
1 review
0 helpful votes
  • Send Message
October 25th, 2023
Verified purchase

Bidding was easy, but scheduling load out confusing

Reason I chose this business:

Close to my home

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for the feedback, Terry! We're delighted to hear that you found the bidding process easy. Regarding the load-out scheduling, we're constantly working on improving our platform and appreciate your input. If you have any specific suggestions or if there's anything you'd like to share to make the load-out process less confusing, please feel free to let us know. We aim to provide a seamless experience for all our users, and your input helps us achieve that. Happy bidding!

Thumbnail of user larryk949
1 review
0 helpful votes
  • Send Message
June 16th, 2023
Verified purchase

The bidding and site in general are easy as long as you have a basic understanding of the internet

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Larry! Thank you for your review and feedback! We're glad to hear that you found the bidding process and our site generally easy to use. We strive to make our site accessible and user-friendly for a wide range of users, regardless of their technical expertise. If there's anything specific that you think we can improve upon to enhance the experience for users of varying technical backgrounds, please don't hesitate to let us know. We value your input and are always looking for ways to improve. Happy Bidding!

Thumbnail of user tinam1667
1 review
0 helpful votes
  • Send Message
October 5th, 2023
Verified purchase

Love using this auction you can get good stuff at good prices.

Thumbnail of user michellem4947
1 review
0 helpful votes
  • Send Message
October 23rd, 2023
Verified purchase

Very easy to bid and was very easy to set up. Great deals

Reason I chose this business:

A friend told me about it

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

We're delighted to hear that you had an easy and enjoyable experience, Michelle! Making bidding and setup hassle-free is what we aim for, and we're thrilled that you found great deals. If you ever have more auctions or questions, feel free to reach out. Happy bidding, and thanks for choosing us!

Thumbnail of user johna5282
1 review
0 helpful votes
  • Send Message
October 16th, 2023
Verified purchase

Search for specific coins is simple, bidding is quick and notifications on outbid is just as quick.

Reason I chose this business:

Provided an assortment of different types of coins.

Thumbnail of user treys87
1 review
0 helpful votes
  • Send Message
October 23rd, 2023
Verified purchase

Great items. It is very exciting when you win a bid

Reason I chose this business:

Just happened to stumble across the site

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

We're glad to hear you find it easy to use our platform, Trey! Winning bids can indeed be exciting. If you have any more questions or need assistance in the future, don't hesitate to reach out. Happy bidding, and enjoy your wins!

Thumbnail of user danielz676
1 review
0 helpful votes
  • Send Message
October 23rd, 2023
Verified purchase

Excellent experience on the last auction biding, thank you,

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

We're delighted to hear you had an excellent experience bidding in our last auction, Daniel! Your satisfaction is our top priority, and we look forward to providing you with more outstanding auctions in the future. Thank you for choosing us!

Thumbnail of user audreyt206
1 review
0 helpful votes
  • Send Message
October 22nd, 2023
Verified purchase

Easy to bid, reasonable shipping and great customer service.

I needed an itemized invoice which they sent me promptly.

Reason I chose this business:

They have lots of different auctions and their website is seamless.

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for your kind words, Audrey! We're thrilled to hear that you found the bidding process easy and that you had a positive experience with our customer service team. Providing timely assistance and itemized invoices is important to us, and we're glad we could meet your needs. We look forward to having you bid on more exciting auctions in the future. Happy bidding!

Thumbnail of user judithl697
1 review
0 helpful votes
  • Send Message
October 22nd, 2023
Verified purchase

No trouble in bidding for items and the prices where good.

Reason I chose this business:

It is local and close to home.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for your kind words, Judith! We're delighted to hear that you had a great experience with us. It's wonderful to know that you found the items you were looking for and enjoyed the bidding process. If you have any more feedback or questions in the future, please don't hesitate to reach out. Happy bidding!

Thumbnail of user donaldm1832
1 review
0 helpful votes
  • Send Message
October 15th, 2023
Verified purchase

Hi bid is a great auction site great bidding experience

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you so much, Donald! We're thrilled to hear that you're having a great bidding experience on HiBid. Your satisfaction is our top priority, and we look forward to providing you with more excellent auctions in the future. If you ever have questions or feedback, please feel free to let us know. Happy bidding!

Thumbnail of user theresao454
1 review
0 helpful votes
  • Send Message
August 12th, 2023
Verified purchase

Bidding is very easy and almost as exciting as being there in person

Reason I chose this business:

Because I can do it online. I don’t go out in late afternoon anymore and online bidding allows me to participate without going out

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you, Theresa! We're glad to hear that our online bidding platform has made it easier and more convenient for you to participate in auctions. We understand how important it is to provide a seamless and exciting experience, and we're thrilled that you're enjoying it from the comfort of your own home. If you ever have any questions or need assistance, feel free to reach out. Happy bidding and enjoy the auctions!

Thumbnail of user michaelb11246
1 review
0 helpful votes
  • Send Message
October 22nd, 2023
Verified purchase

I appreciate the ease of this process once it's understood.

Reason I chose this business:

I stumbled upon this searching for auction information due to high housing costs, still unsure about the housing auction process but found purchasing items to be rewarding.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for sharing your feedback with us! We're delighted to hear that you had a good overall experience and appreciate the simplicity of our platform once you got the hang of it. If you ever have more questions or need assistance with anything in the future, please don't hesitate to reach out. We're here to help and make your auction experience even better!

Thumbnail of user catherinea796
1 review
0 helpful votes
  • Send Message
October 22nd, 2023
Verified purchase

It was really easy to register and bid online. Could be a new addiction of mine. Lol

Reason I chose this business:

The auction was close to my home

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

We're thrilled to hear that you found our platform both easy and enjoyable, Catherine! We understand how the excitement of online auctions can become a delightful pasttime. If you ever have more items you're looking for or any questions, feel free to explore our upcoming auctions, and we'll be here to assist you. Happy bidding!

Thumbnail of user kathyl1218
1 review
0 helpful votes
  • Send Message
August 30th, 2023
Verified purchase

I watch items I am interested in before the live auction, and effortlessly bid when the time comes!

Reason I chose this business:

Local auctions

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Kathy, thank you for the fantastic review! We're thrilled to hear that you find our platform fun and easy to use for bidding. It's great to know that you're able to watch and bid on items effortlessly during live auctions. We're here to provide you with a seamless and enjoyable experience. Your support is appreciated! If you ever need assistance or have more insights to share, please feel free to reach out. Your satisfaction is our top priority

Thumbnail of user karenl3997
1 review
0 helpful votes
  • Send Message
September 26th, 2023
Verified purchase

Everyone is super nice I really enjoy it I was very pleased

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Hi Karen! We're delighted to hear that you've had a pleasant experience with us and that our team has been super nice. Your enjoyment is our priority, and we appreciate your kind words. If you ever need anything or have questions in the future, please don't hesitate to reach out. Happy bidding, and thank you for being a part of the HiBid community!

Thumbnail of user bryann306
1 review
0 helpful votes
  • Send Message
October 19th, 2023
Verified purchase

Fast easy, up to date bidding. Very happy with my experience.

Thumbnail of user benjaminp516
1 review
0 helpful votes
  • Send Message
October 19th, 2023
Verified purchase

Had a great time bidding on the products so simple anybody can do it

My credit card company thought it was a fraud or a scammer so they contacted me and did not allow the credit to go through so I contacted Bryon card company and everything went through fine

Service
Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Benjamin, for your 5-star review! We're delighted to hear that you had a simple, easy, and pleasant experience bidding on our products. We strive to make the process accessible to everyone, and your feedback is greatly appreciated. If you ever have any questions or need assistance in the future, don't hesitate to reach out. Happy bidding, and we look forward to having you back for more great auctions!

Thumbnail of user belvap1
1 review
0 helpful votes
  • Send Message
October 17th, 2023
Verified purchase

Bidding is easy to do. Everything is easy to follow. Fees are a little high.

Reason I chose this business:

It was linked to the auction I chose.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Belva, we're glad you find the bidding process easy and the platform user-friendly. We appreciate your feedback on the fees, and we'll take it into consideration as we strive to improve our services. If you have any more thoughts or questions in the future, feel free to share them. Happy bidding!

Thumbnail of user elvam30
1 review
0 helpful votes
  • Send Message
October 14th, 2023
Verified purchase

It's very easy to register and show up to pick up my winnings

Reason I chose this business:

Ease of use and ability to shop from home

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Elva! We're delighted to hear that your experience, from registering to picking up your winnings, has been a smooth and convenient process. We're here to make online bidding as easy and enjoyable as possible. If you ever have more auctions to explore or any questions, don't hesitate to ask. Your satisfaction is our top priority!

Thumbnail of user maryd3741
1 review
0 helpful votes
  • Send Message
October 26th, 2023
Verified purchase

First time bidding. Took some getting familiar on how it works.

Reason I chose this business:

Part of an action I used

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for using our platform, and we appreciate your feedback. We understand that the bidding process can be a new experience for some users. If you have any specific suggestions on how we can improve and make the bidding process more user-friendly, please don't hesitate to share them with us. We are here to ensure your future experiences are seamless, enjoyable and 5-stars worthy. Thank you for your input and for choosing our platform.

Thumbnail of user debraa900
1 review
0 helpful votes
  • Send Message
October 19th, 2023
Verified purchase

Just register, bid, and check your bids often. Easy way to get fun items.

Reason I chose this business:

They auction in Montana.

Thumbnail of user marissaw105
1 review
0 helpful votes
  • Send Message
October 19th, 2023
Verified purchase

Just log in or create an account and start bidding. It's that easy.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Absolutely, Marissa! We aim to keep your bidding experience smooth and hassle-free. Thank you for choosing us, and happy bidding!

Thumbnail of user kasib5
1 review
0 helpful votes
  • Send Message
October 18th, 2023
Verified purchase

Always have had an easy and enjoyable experience on this platform.

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

We're thrilled to hear that you love HiBid, Kasi! Your feedback means a lot to us, and we're delighted that you've consistently had an easy and enjoyable experience with our platform. If you ever have more auctions to explore or any questions, feel free to reach out. Happy bidding!

Thumbnail of user gustavop95
1 review
0 helpful votes
  • Send Message
October 18th, 2023
Verified purchase

I liked how the site works and was very easy to use.

Reason I chose this business:

Close to my home

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

How do I know I can trust these reviews about HiBid?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about HiBid?