• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,160 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.3%
Positive
1,059
Neutral
142
Negative
187

Instant Feedback

3,078 reviews

151
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How would you rate HiBid?
Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,160)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user angiem512
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Doing my weekly bidding on my favorite auction site.

Reason I chose this business:

Fantastic site, easily navigatable.

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Angie! Thank you so much for the review! We're delighted to hear that you find our site awesome and that it has become your go-to platform for your weekly bidding. At HiBid, we're dedicated to providing a user-friendly and enjoyable auction experience, and your positive feedback reinforces our commitment to excellence. We're thrilled to be your favorite auction site, and we'll continue to work hard to maintain that status. If there's anything specific you love about our site or any features that have made your bidding experience exceptional, please feel free to share more with us. Thank you for your continued support and for choosing HiBid for your bidding needs. We look forward to providing you with more fantastic auction experiences in the future! If you ever have any questions or need assistance, don't hesitate to reach out.

Thumbnail of user krism371
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Easy to Bid. No problems navigating the site. Would use the site again.

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Kris! Thank you so much for taking the time to share your review! We are thrilled to hear about your positive experience with HiBid. We're delighted that you found our site easy to use and navigate. Our team works tirelessly to create a user-friendly and seamless experience, and it's rewarding to know that our efforts have met your expectations. Your kind words inspire us to continue providing top-notch service and a hassle-free bidding process for all our users. We're grateful for your trust and support, and we assure you that we'll maintain the same level of excellence for your future visits. Once again, thank you for choosing our site, and we look forward to serving you again soon. Should you have any questions or need any assistance, don't hesitate to reach out to our dedicated customer support team. Happy Bidding!

Thumbnail of user carlosa759
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

I enjoy the thrill of bidding against the unknown people

Reason I chose this business:

It choose me

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your review! We're glad to hear that you enjoy the thrill of bidding on HiBid and competing against other bidders. If you have any questions or need any assistance during your bidding journey, please don't hesitate to reach out to our bidder support line at (844) 775-4774.

Thumbnail of user davidc8222
1 review
0 helpful votes
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July 9th, 2023
Verified purchase

Love most of the actions. Have had two bad ones but still love the overall thrill of the bidding.

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi David! Thank you for your review! We greatly appreciate your kind words and are thrilled to hear that you love the overall thrill of bidding on our platform. We understand that not every auction experience may be perfect, and we apologize for the two bad ones you encountered. We strive to provide a positive and enjoyable bidding experience, and we continuously work to improve and address any issues that may arise. Your feedback is valuable to us, and we appreciate your continued support and love for most of the auctions. If you have any specific concerns or suggestions on how we can further enhance your experience and minimize the occurrence of negative experiences, please feel free to share them with us. Happy Bidding!

Thumbnail of user tomr1322
1 review
0 helpful votes
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June 26th, 2023
Verified purchase

Great so far, keep up the great work, and the supply of good products

Reason I chose this business:

Was told by a friend

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Tom! Thank you so much for your review! We greatly appreciate your kind words and support. It's wonderful to hear that you've had a great experience with us so far and that you're satisfied with the quality of our products. If you ever have any suggestions or specific products you'd like to see in our inventory, please feel free to share your ideas. We always welcome customer input as it helps us enhance our offerings and make your experience even better. Happy Bidding!

Thumbnail of user douglasb1064
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Best auction site I've used in both the application and the stuff I've bought.

Reason I chose this business:

GUI works easy and not clunky.

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Douglas! Thank you for leaving us a review! We're absolutely thrilled to hear that you consider us the best auction site you've used, both in terms of our application and the items you've purchased. Your feedback means the world to us and reinforces our commitment to providing a top-notch auction experience. Happy Bidding!

Thumbnail of user dalem745
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

Was very near perfect not knowing perfect this is close

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Dale! Thank you for taking the time to leave us a review. We understand that perfection can be difficult to achieve, but we're thrilled that we came close to meeting your expectations. Your feedback is valuable to us, and we appreciate your honesty and support. Happy Bidding!

Thumbnail of user edwardw1004
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

Fast and easy, the site is very effective and great

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Edward! Thank you so much for your review! We're thrilled to hear that you found our site fast, easy to use, and effective. It's always our goal to provide a seamless and efficient experience for our users, and your feedback reaffirms that we're on the right track. Happy Bidding!

Thumbnail of user emanuelc55
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

Easy to bid, follow, search & easy pick up process

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Emanuel! Thank you for your review! We greatly appreciate your feedback and are thrilled to hear about your great buying experience on our platform. At HiBid, we strive to provide a seamless and user-friendly buying experience for all our users. We understand the importance of simplicity and efficiency when it comes to bidding, following items, searching for specific items, and the overall pickup process. Happy Bidding!

Thumbnail of user robertj2872
1 review
0 helpful votes
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May 28th, 2023
Verified purchase

Great I really love the bidding experience you win some you lose some but overall it's great

Reason I chose this business:

I have bid on hibid auctions before

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Robert, thank you so much for your review! We're thrilled to hear that you love the bidding experience on our platform. We understand that winning and losing is part of the auction process, and we're glad that overall, you've had a great experience with us.

Thumbnail of user janineh148
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

Always easy to find local auctions & bidding is easy.

Reason I chose this business:

Covid forced several of my local auction houses to go to online sales. Works great for me, I can bid on several auctions at the same time even if in different towns.

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your kind words! We aim to be the best online auction site and appreciate your satisfaction with the easy bidding process and the ability to find local auctions. If you have any further feedback or need assistance, please let us know. We value your support and look forward to serving you in the future!

Thumbnail of user edv217
1 review
0 helpful votes
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August 27th, 2023
Verified purchase

Very interesting. Find your treasures and go for it!

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Ed, thank you for the 5-star review! We're pleased to know you find our platform very interesting. If you have any more insights to share or if you need assistance, don't hesitate to get in touch. We're here to continue providing you with an engaging and interesting experience. Happy bidding!

Thumbnail of user dougw503
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

Very easy. No crowds and can watch and bid very easy. Lots of fun to watch the auctions.

Reason I chose this business:

Very easy to register and bid.

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Doug! Thank you so much for your review! We're thrilled to hear that you found our platform very easy to use and that you enjoyed the experience of watching and bidding on auctions. Creating a seamless and enjoyable environment for our users is our utmost priority, and we're delighted that we could provide you with a hassle-free and entertaining auction experience. If you have any further comments, suggestions, or if there's anything else we can do to enhance your experience, please feel free to reach out. Happy Bidding!

Thumbnail of user pamelac1921
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

So far so good everything went well fast efficient

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Glad you're enjoying it! Thank you for choosing HiBid

Thumbnail of user stevey541
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

Definitely my preferred platform to bid on stuff on

Reason I chose this business:

Available auctions in my area

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your positive review! If you have any suggestions or feedback on how we can further improve our platform, please don't hesitate to let us know. We appreciate your support and look forward to serving you in the future. Happy bidding!

Thumbnail of user tinab1339
2 reviews
0 helpful votes
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August 9th, 2023
Verified purchase

First time bidding on a complete on-line auction, went very smooth.

Reason I chose this business:

Facebook recommended; Auction close to home

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for sharing your experience, Tina! We're delighted that your first-time bidding on an online auction went smoothly. If you ever have any platform questions, feel free to reach out. Happy bidding!

Thumbnail of user juneh251
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

Easy to bid and get my items easy to work with auctioneers

Reason I chose this business:

Only way to buy through auctions here

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

We are happy to hear you find our bidding process easy. If you have any further feedback or need any assistance, please feel free to reach out.

Thumbnail of user seang601
1 review
0 helpful votes
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May 20th, 2023
Verified purchase

Easy and simple to do everything.A wide range of options to choose from and easy to understand

Reason I chose this business:

Various types of options

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you for your review! We're thrilled to hear that bidding on HiBid was easy and simple for you, and that you found a wide range of options to choose from. Thank you for choosing HiBid

Thumbnail of user careyh81
1 review
0 helpful votes
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May 18th, 2023
Verified purchase

Bidding is very easy, occasionally there is a disconnect during bidding.

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thanks for your feedback! We're glad you find bidding easy on our platform. We apologize for any occasional disconnects during the bidding process. We're continuously working to improve the platform and provide a seamless experience for our users. We would love to hear more on your feedback to continue improving our services, please contact our bidder support team at (844) 775-4774. Thanks!

Thumbnail of user miltonp58
1 review
0 helpful votes
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June 15th, 2023
Verified purchase

Been very happy with the bidding and with the items won.

Had issues with the company selling items from sceased property in Washington. But Hibids got it taken care of.

Reason I chose this business:

Just looked at some of the items listed on Facebook

* HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user johnv2018
HiBid R. – HiBid Rep

We're delighted to hear that you've had a positive experience with bidding on HiBid and have been happy with the items you've won. Thank you for your feedback, and we look forward to continuing to meet your expectations in the future. Happy bidding!

Thumbnail of user kevinp1811
1 review
0 helpful votes
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August 6th, 2023
Verified purchase

Moves along very well enjoy bidding and got some great deals

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thanks, Kevin! We're glad to hear you're enjoying the bidding process and finding great deals. If you ever need assistance or have any questions, feel free to reach out. Happy bidding!

Thumbnail of user stephanien1158
1 review
0 helpful votes
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August 6th, 2023
Verified purchase

Have been on three of Hi bid sites and 100% satisfied

Reason I chose this business:

Friend recommended

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you, Stephanie, for your fantastic review! We're delighted to hear that you had a positive experience with HiBid auctions. If you ever have any questions or need assistance, feel free to reach out to us. Happy bidding!

Thumbnail of user hilarys147
2 reviews
0 helpful votes
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August 5th, 2023
Verified purchase

The whole experience was fast, easy & enjoyable! Thank you

Thumbnail of user johnv2018
HiBid R. – HiBid Rep

Thank you so much, Hilary! We're thrilled to hear that you had a fast, easy, and enjoyable experience on our platform. Happy bidding!

Thumbnail of user ericp1644
1 review
0 helpful votes
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July 31st, 2023
Verified purchase

App need work as it freezes and has scrolling issues. Logged into the website works better.

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Eric, thank you for taking the time to leave us your valuable feedback. We truly appreciate your review and your honest comments regarding your experience with our app. We apologize for any inconvenience you faced with the app freezing and scrolling issues. Our team is committed to providing a smooth and reliable user experience, and we take your feedback seriously. We will investigate the technical issues you encountered to identify and address the root causes promptly. In the meantime, we're glad to hear that logging into the website provided a better experience for you. If you prefer using the website, rest assured that we continuously work on enhancing its performance and features as well. Your feedback is crucial to us, as it helps us improve our services and ensure that all our customers have a seamless experience. We're determined to make the necessary improvements to our app to meet your expectations and deliver a better experience for you and all our users. We value your business and thank you for your understanding. If you have any further feedback or suggestions, please don't hesitate to share them with us via our customer support number at (8440 775-4774). We're here to assist you in any way we can.

Thumbnail of user joyh409
1 review
0 helpful votes
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July 31st, 2023
Verified purchase

Bidding was great and the people were very helpful

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Joy! Thank you for sharing your review! We're thrilled to hear that you had a great experience with our bidding process. Creating a smooth and enjoyable bidding experience for our users is our top priority, and we're delighted that we met your expectations. We understand the excitement and satisfaction that come with successful bidding, and we're glad you had a positive time participating in our auctions. If there's anything specific you particularly loved about our bidding process or any suggestions you have to make it even better, please feel free to let us know. Your feedback is invaluable as we continuously work to improve and enhance our services. Thank you once again for choosing HiBid and for your kind words. We're grateful to have you as part of our community, and we can't wait to see you bidding again soon.

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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