• HiBid

HiBid

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Overview

HiBid has a rating of 4.1 stars from 2,160 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and online auctions. HiBid ranks 3rd among Auction sites.

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Positive reviews (last 12 months): 76.3%
Positive
1,059
Neutral
142
Negative
187

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3,078 reviews

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Top Positive Review

“Shipping Clarification”

Kevin M.
9/25/24

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

Top Critical Review

“Your website needs some work!”

Ron R.
10/10/24

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Reviews (2,160)

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Reviews that mention popular keywords

auction houses (139) bidding process (63) time bidding (45) max bid (36) auction company (48) credit card (46) customer service (44)
Thumbnail of user thomasb5108
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

The flashing bid at the end of an Auction is very confusing. When you bid it moves you to another page
And then you have find your lot again to make your bid it should just stay on the same page.

Thumbnail of user anthonyd2565
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Site locked up and crashed multiple times while bidding on items I was interested in buying. I missed the opportunity to make higher bids and lost out on at least two items. Very disappointing.

Reason I chose this business:

I’ve been shopping auctions on Hibid for years. The site is normally very reliable.

Thumbnail of user kathyr1390
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

I enjoy bidding on online auctions I am always looking for certain items and try to get the items between 50 and 75 percent off. I don't always get what I initially wanted but always get good deals.

Reason I chose this business:

I have been bidding on HiBid for a while now. I like this one (General Wholesale in Clinton township) both because of the location and the workers are all professional and friendly. Also, they clearly mark the damaged areas in the picture when there is something damaged.

Thumbnail of user maryannm338
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

I had no issues with bidding once I found the auctioneer I was looking for. Main screen is a little too filled with "stuff", making the information I was looking for lost among the clutter that is not necessary.

Reason I chose this business:

Auctioneer uses your site

Thumbnail of user thomasf2230
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

I contacted the auction service prior to bidding to confirm shipping and everything went flawless. Won three lots, invoice and shipping was simple and quick.

Thumbnail of user deannak225
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Do not bid if the company does not give detail information about an item. I.e. Stone size, carat weight. Especially if you're a novice and you don't know grams. Items can look bigger in pictures. Send auctioneer questions.

Reason I chose this business:

Very good platform, ease of bidding fair prices.

Thumbnail of user garyp1842
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

The person in charge was helpful, kind and approachable. Everything was organized and clean.
He could answer any question and was calm always. Thank you.

Reason I chose this business:

They were the ones handling the auction.

Thumbnail of user tamalas13
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

I have bought many items from several sites on here and have got great items and service on them found items that could not find other places. And most auction sites do shipping.

Reason I chose this business:

Found items that couldn't find other places for a good price.

Thumbnail of user trevorr217
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Count down to 2 minutes and i started bidding. The auction then jammed my account and i couldnt bid. Screen greyed out alittle and bid button became useless. This tactic is done at another major auction house to stop other bidders. Its too bad for the sellers. I will not buy from this auction again. Bought one small item but didnt get the cargo trailer.

Reason I chose this business:

One of the biggest sites for online auctions

Thumbnail of user debbiek766
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

I bid on a delivery xpress but received a statement the delivery fee was x /mile. Why do you auction delivery services but then charge extra for delivery. I've also mentioned twice now that I'll pay by cash/check upon pickup of items. It just doesn't seem to cross into who's responsible for seeing this but it's charged to my card before I pickup items on Monday.

Reason I chose this business:

If you inly have x amount of money to spend, you can bid that much and hope to win your item and it’s fun to watch the live, online auction. I’m calling Mon before my pickup appt. To see if my messages got across. Corbin is not far for me to drive.

Thumbnail of user marilyng937
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

I had been wanting to try bidding on this site for a while now, and was pleased with how it went. The technical aspects take a little getting used to, but overall it went well.

As a newbie, I had some questions about the process and I received very prompt and helpful responses.

Reason I chose this business:

I was interested in the art auction.

Service
Thumbnail of user keithm1735
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Would prefer to bid near closing time from my watchlist to avoid sudden shifting in screen position like happens with Live View but overall a very good system with minimal, if any, issues

Reason I chose this business:

Variety of items and generally a very good experience with the auctioneers I've used.

Thumbnail of user florenting1
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

After I wasted a few hours watching, waiting and bidding I seemed that I won a few items.However when I contacted the auctioneer about pick up, I received an email saying that actually it was a glitch on HiBid and the auction was postponed blabla bla!
So I wasted my time and didn't won anything, total garbage!

Thumbnail of user kristal189
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

As s first time bidder after a few minutes of going through everything process was easy to register. Bidding was easy, following close of auction was fairly easy

Contacted to see about paying cash, quick response satisfied

Reason I chose this business:

After searching for auctions on internet chose this one had auction near me and items I was interested in

Service
Thumbnail of user franko716
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

I literally had to be logged in on my laptop and on my phone cause website on laptop would keep freezing up and would pick and choose what items I could bid on and when.

Reason I chose this business:

Local auctioneers have mainly went to online aictions

Thumbnail of user davids11596
1 review
0 helpful votes
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September 27th, 2024
Verified purchase
• Updated review

A few weeks ago, I had some issues with refreshing and bidding was interrupted. I haven't had a lot of problems since then, some minor refreshing issues.

Reason I chose this business:

I didn't see any other option to bid on the auctions I wanted.

Not sure
January 27th, 2024
Verified purchase
• Previous review

I'm not sure what caused the site to go down, but it made the entire experience a bit confusing. It's the first time this has happened, it may have been the cause of losing an item I was interested in. I didn't receive any information on if, or what, I had won in a timely manner, for this auction, in my opinion. I can't say I would never use HiBid again though, overall I've been happy.

I didn't receive any notification that I won, or what I did win, as quickly as I believe I should have. I was concerned about driving to the site only to find out that I didn't win anything.

Reason I chose this business:

Very interested in some items from auctions. I first used HiBid because it was the only option to bid online.

Service
Thumbnail of user jeffreyb2563
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Was great experience. Happy with way things went! I'm very happy with the way things went! Thanks for the opportunity. Am eagerly waiting next auction!

Reason I chose this business:

Past experiences!

Thumbnail of user db1215
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Had a lot of glitches through out auction 7 which required refreshing the page do to lockup which took roughly 2 minutes before able to bid again. Would like an email sent when I have placed a winning bid, not just when out bid. Had to call auctioneer to get invoice with pickup location address.

Reason I chose this business:

Auctioneer switched to it.

Thumbnail of user tennillef3
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Hibid Auctions are pretty easy to use. Make sure to read the specifics of the auction company you are bidding through and everything should go smoothly.

Reason I chose this business:

A local auction used it

Thumbnail of user stefenz
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

I bid paid for and scheduled with no problem, untill I went to pick my stuff up. Was told they were having an issue with the scheduling computer. I waited 1 1/2 hours for my stuff to come out

They told me they didn't know how long I would have to wait

Reason I chose this business:

Great deals first time I really had trouble

Service
Thumbnail of user donnies170
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

My first experience was not the best, one of my items didn't have half the hardware to put it together. I double checked and it was not mentioned In the description. So that was my loss.

Reason I chose this business:

A friend recommended it.

Thumbnail of user jillt431
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

During bidding on three lots, the server error appeared on my screen and then I lost one of those lots! It took three tries to get back in and several items had closed during my attempts. It is not my internet service causing this error, this said the server was too busy! Maybe time to upgrade?

Reason I chose this business:

We have several different estate sales companies that have moved to HiBid rater than having in person, too many people in a home, and of course theft. This auction platform provides an excellent opportunity to still have an estate sale, and with various pickup times there is not a need for multiple people to be on site at one time. It is less stress on the seller and the family having the sale!

Thumbnail of user sharonw2751
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I enjoy using HiBid. It is so nice to be able to browse days in advance, and add to watch list the items I am interested in. I have never had an issue with HiBid itself.

Reason I chose this business:

A number of years ago, an auctioneer I knew starting selling on HiBid instead of in person. He told me about it, and I have been hooked ever since

Thumbnail of user vickieh369
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

I found that as I was searching an auction, I would suddenly find myself in some other auction. I did not ask to go to another auction, I just found myself there. As all the pages are identical, I not only found this confusing but annoying and frustrating.
At the end of the auction, I tried to get back into it to advise I wanted to pay by EFT and that I required shipping. I could not find a portal to get back into THAT auction. Every heading was generic and with no specific location. I decided to just wait for the auction to contact me. I'v still not been contacted but it's only been about 12hours. I have no idea if they are expecting my contact but, if they are, I have no clue how to contact that particular venue.
Had the bidding process been the only criteria, you would have gotten 5 stars but the confusion and frustration caused by the not knowing in what venue you were in and how to get back when you finally realized you were not where you were wanting to be, totally took any pleasure out of the experience.

Although the service rep could not provide an answer, they did respond in a timely manner.

Reason I chose this business:

When I looked up the item for which I was looking, this is the one that came up. I hit the link and found myself looking at what seemed to be a straight forward sight.

Service
Thumbnail of user efrenmr888
1 review
0 helpful votes
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August 3rd, 2024

Got a couple cars off Gary's, worse mistake I've ever done, they sold me 3 cars and they posted them as clean title, but when you go to mvd they tell you that Gary's makes there own titles and change stuff on it, don't do business here

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user ellim11
Elli M.
Manager
Typically does not respond to reviews

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