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    HiBid

HiBid

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Overview

HiBid has a rating of 3.8 stars from 2,408 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and watch list. HiBid ranks 2nd among Auction sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 69.3%
Positive
909
Neutral
168
Negative
235
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Instant Feedback

3,077 reviews

164
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How would you rate HiBid?
Top Positive Review

“Mapleton MN Auction - AM Online Auction LLC”

Barb p.
11/6/24

Absolutely the easiest pickup of items ever! Organized and very friendly sellers. Believe me, I have been buying /selling a LONG time and these folks were a pleasure to deal with. Excellent all around.

Date of experience: 10/27/24
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Top Critical Review

“Total Ripoff!”

Robert A.
12/8/24

I won 4 items on HiBids and forwarded $450 via Venmo. I have gotten a complete runaround for 6 weeks now. Buyers beware! Still no product after over 20 emails back and forth. This company does not stand behind the buyers and has no recourse with their auctioneers. Don't Bid!

Date of experience: 10/3/24
See critical reviews

Reviews (2,408)

Rating

Timeframe

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Reviews that mention popular keywords

bidding process (60) auction houses (141) max bid (37) auction company (52) time bidding (32) credit card (46) customer service (46)
Thumbnail of user carriew465
Nebraska
1 review
0 helpful votes
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June 25th, 2023
Verified purchase

Easy to bid and check in on items I'm interested in

Reason I chose this business:

My I sister recommended checking the site out.

Date of experience: June 25, 2023

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Carrie! Thank you so much for your review! We're thrilled to hear that our platform makes it easy for you to bid on items and stay updated on the ones you're interested in. Providing a seamless and user-friendly experience is one of our top priorities, and your feedback confirms that we're on the right track. If you ever have any suggestions or additional feedback on how we can further improve, please don't hesitate to share it with us. We value your input and are always looking for ways to enhance our services. Happy Bidding!

Thumbnail of user nathank458
North Carolina
1 review
0 helpful votes
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September 15th, 2023
Verified purchase

Check with Hi-Bid and find an auction in your area. There are many bargains to be had.

Reason I chose this business:

I found it on Facebook and checked it out. I had a good experience and plan to continue using Hi-Bid.

Date of experience: September 15, 2023

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Nathan! We're thrilled to hear that you're very happy with our service, both online and during in-person pickups. Your positive feedback means a lot to us. We're here to help you find those great bargains, and we look forward to serving you in the future. If you ever have any questions or need assistance, please feel free to reach out. Happy bidding!

Thumbnail of user tiannaf11
Ohio
1 review
0 helpful votes
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September 15th, 2023
Verified purchase

Fun to watch final minutes count down even if you are not winning!

Reason I chose this business:

Internet search

Date of experience: September 15, 2023

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Hi Tianna! We're thrilled to hear that you had fun using our platform. It's always exciting to be a part of the auction action, whether you're winning or just watching. If you ever have any questions or need assistance in the future, don't hesitate to reach out. Thanks for choosing us!

Thumbnail of user joef1096
Virginia
2 reviews
0 helpful votes
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September 14th, 2023
Verified purchase

That's it. Easy to bid. Still awaiting the actual shipping cost.

Reason I chose this business:

Friends have used them before.

Date of experience: September 14, 2023

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Joe! We appreciate your feedback. Shipping costs can vary between auction houses, so please reach out to the specific auctioneer for accurate shipping details. If you have any more questions or need assistance, don't hesitate to ask. We're here to help, and we're glad to have you as part of our bidding community!

Thumbnail of user caroleg241
Washington
1 review
0 helpful votes
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September 11th, 2023
Verified purchase

It was fun and easy, love it. It was exciting and competitive

Reason I chose this business:

They let me know when bidding was hot

Date of experience: September 11, 2023

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Carole! We're thrilled to hear that you had a fun and exciting experience with us. If you ever want to join in on the competition or have any questions, don't hesitate to reach out. Happy bidding!

Thumbnail of user patricias4389
Oregon
1 review
0 helpful votes
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September 14th, 2023
Verified purchase

It's amazing how fast and efficiently the lots are dealt with.

Date of experience: September 14, 2023

Thumbnail of user robertf3125
California
2 reviews
1 helpful vote
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September 12th, 2023
Verified purchase

I enjoy bidding and winning collectibles. Hi-bid offers many choicest.

Date of experience: September 12, 2023

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Robert! We're thrilled to provide a wide range of items for collectors like you. If you ever need help or have any questions, don't hesitate to get in touch. Happy bidding!

Thumbnail of user nickt822
New York
1 review
0 helpful votes
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September 13th, 2023
Verified purchase

Cool way to find stuff not the first time I've bid and won

Date of experience: September 13, 2023

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thanks, Nick! We're glad you've found some cool items through our platform. If you ever need assistance or have any questions, don't hesitate to reach out. Happy bidding!

Thumbnail of user jayl966
California
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

Smooth Operation, fast bidding and great communications.

Reason I chose this business:

The selection of items and site functions.

Date of experience: September 12, 2023

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Jay! We're delighted to hear that you had a smooth experience and appreciated our platform. If you ever have more bids or any questions, feel free to reach out. Happy bidding!

Thumbnail of user vincentk270
New York
1 review
0 helpful votes
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July 9th, 2023
Verified purchase

I am happy with the way this site works and I like the recent upgrades.

Reason I chose this business:

It's the best and easiest auction site

Date of experience: July 9, 2023

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Vincent! Thank you so much for your review! We greatly appreciate your kind words and are thrilled to hear that you're happy with our site and the recent upgrades. We're dedicated to continuously improving our platform to enhance the user experience, and it's wonderful to know that our recent upgrades have been positively received. Your satisfaction is our top priority, and we're glad that our efforts to make the site work smoothly have paid off. If there are any specific upgrades or features that you particularly like or if you have any suggestions for further improvements, please don't hesitate to let us know. Your feedback is invaluable to us as we strive to make our platform even better. Happy Bidding!

Thumbnail of user janellel100
Nebraska
1 review
0 helpful votes
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September 11th, 2023
Verified purchase

The 15% buyers fee seems high. 10% would be a better amount.

Reason I chose this business:

That is what is being used in our geographical area.

Date of experience: September 11, 2023

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you for your feedback, Janelle! We appreciate your input and will certainly take it into consideration. If you have any more thoughts or questions in the future, feel free to reach out. Happy bidding!

Thumbnail of user tylorw3
Wisconsin
1 review
0 helpful votes
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September 11th, 2023
Verified purchase

Bidding was easy with lots of unique items, fun experience!

Date of experience: September 11, 2023

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Tylor! We're thrilled to hear you had a fun experience bidding on unique items. If you ever have more bids or questions, don't hesitate to reach out. Happy bidding!

Thumbnail of user eileenm809
Pennsylvania
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

Great experience. Fast, easy, fun, great customer service.

Date of experience: August 29, 2023

Thumbnail of user danaw552
North Carolina
1 review
0 helpful votes
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September 6th, 2023
Verified purchase

Using hibid is easy and fun. I like the thrill of winning and beating someone.

Reason I chose this business:

Very wide variety of items I am interested in.

Date of experience: September 6, 2023

Thumbnail of user crystals853
California
1 review
0 helpful votes
  • Send Message
September 9th, 2023
Verified purchase

Internet bidding is effortless and quick. Good experience!

Date of experience: September 9, 2023

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Crystal! We're delighted to hear that you had a fast and easy bidding experience on your mobile device. If you ever have more auctions to explore or any questions, feel free to reach out. Happy bidding!

Thumbnail of user jol373
Washington
1 review
0 helpful votes
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September 9th, 2023
Verified purchase

The only bad thing about this is that it's to easy and very addictive.

Reason I chose this business:

Done this before.

Date of experience: September 9, 2023

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

We hear you, Jo! Bidding on HiBid can be quite enthralling with all the exciting deals and auctions. We're here to make sure you have a fantastic experience every time. Thanks for choosing HiBid again, and happy bidding!

Thumbnail of user jenniferh4474
New Jersey
1 review
0 helpful votes
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September 5th, 2023
Verified purchase

Easy bidding and buying process! Paperwork directly in your email.

Reason I chose this business:

I found it easy to find all of the auctions that I am interested in.

Date of experience: September 5, 2023

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Jennifer! We're delighted to hear that you find our platform easy to use and enjoy the auction experience. If you have any more auctions on your radar, feel free to explore them on our platform. Happy bidding!

Thumbnail of user norenew1
Indiana
1 review
0 helpful votes
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July 27th, 2023
Verified purchase

Was my second time to bid on line. It was much easier this time.

They were so helpful and patient with me

Reason I chose this business:

It’s what the sale used

Date of experience: July 27, 2023

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Norene! Thank you for leaving us a review! We're thrilled to hear that your second time bidding online with us was a breeze and much easier than before. We understand that bidding online might initially feel unfamiliar, and we're delighted that our platform provided you with a smooth and hassle-free experience this time around. Our team is committed to continuously improving the user-friendliness of our platform to ensure a seamless bidding process for all our customers. We're especially pleased to know that our customer support team was helpful and patient with you. Providing excellent support is of utmost importance to us, and we're glad to have been able to assist you effectively. If there's anything specific you'd like to share about your experience or if you have any suggestions for further improvement, please don't hesitate to let us know. Your feedback is crucial in helping us enhance our services to better meet your needs. Once again, thank you for choosing HiBid. We truly appreciate your support, and we look forward to being there for you in all your future bidding endeavors. Happy Bidding!

Thumbnail of user teda156
Pennsylvania
2 reviews
0 helpful votes
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August 29th, 2023
Verified purchase

Bidding on items is easy, u receive updates on the items u bid.

Reason I chose this business:

Products. Cost easy transactions.

Date of experience: August 29, 2023

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Ted, Thank you for the 5-star review! We're thrilled to hear that you find bidding on items easy and that our updates are helpful. We appreciate your choice to use our platform for its products, cost-effectiveness, and easy transactions. If you ever have more insights to share or if you need assistance, feel free to reach out. We're here to ensure your experiences with us remain straightforward and satisfying. Happy bidding!

Thumbnail of user jamesg4764
Kentucky
1 review
0 helpful votes
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September 6th, 2023
Verified purchase

Great auction so.far We are doing the shipping part now.

Date of experience: September 6, 2023

Thumbnail of user curtisp205
North Carolina
1 review
0 helpful votes
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July 3rd, 2023
Verified purchase

All went good nice folks good service.easy to trade with

Reason I chose this business:

Heard it was great

Date of experience: July 3, 2023

Thumbnail of user geralds836
New York
1 review
0 helpful votes
  • Send Message
August 30th, 2023
Verified purchase

Simple signup, bidding, and pay. Fast item displays and easy navigation through the auction sites..

Date of experience: August 30, 2023

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Gerald, thank you for the 5-star review! We're delighted to hear that you found our platform easy to use and enjoyable. We strive to make your auction experience smooth and hassle-free. If you ever need assistance or have any questions, feel free to reach out. We're here to provide you with more great experiences in the future!

Thumbnail of user scottl1844
Virginia
2 reviews
1 helpful vote
  • Send Message
September 2nd, 2023
Verified purchase

The only thing easier would be someone else paying for my won items :)

They connected me to the local auctioneers for more details with no problems.

Reason I chose this business:

Variety of items offered at their auctions

Service

Date of experience: September 2, 2023

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Hi Scott, thanks for the fantastic review! We're delighted to provide you with great auction experiences. If you ever have more questions or need assistance, we're here to help. Happy bidding!

Thumbnail of user carolynk712
Indiana
1 review
0 helpful votes
  • Send Message
July 13th, 2023
Verified purchase

Bidding is easy especially on my phone. Easy to use during closing bidding too.

Date of experience: July 13, 2023

Thumbnail of user sarahm3565
HiBid R. – HiBid Rep

Hi Carolyn! Thank you so much for your review! We're thrilled to hear that you found our bidding process easy to use, particularly on your phone. We strive to provide a seamless and user-friendly experience for our customers, and your feedback reaffirms that we're on the right track. We understand the importance of convenience, especially during the closing bidding phase. It's fantastic to know that our platform made it effortless for you to participate and navigate through the process. If you have any further feedback or suggestions for us, please feel free to reach out. We're always looking for ways to enhance our services and make them even more accessible to our users. Happy Bidding!

Thumbnail of user christinef1417
Virginia
1 review
0 helpful votes
  • Send Message
August 15th, 2023
Verified purchase

Love It, great site with lots of good auctions with great variety

Date of experience: August 15, 2023

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you, Christine! We're thrilled to hear that you're loving the platform and finding a wide variety of great auctions to participate in. Happy bidding!

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user hibidsupportt
Hibid S.
Manager
Typically responds within 3 days

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