- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
HiFiGo has a rating of 4.4 stars from 104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiFiGo most frequently mention customer service, and priority shipping. HiFiGo ranks 48th among Discount Asian Products sites.
Will now be my forever go-to supplier of anything audiophile. Superb all round service. Great website. Easy ordering. Every device you'd want in stock. Trustworthy and super quick delivery. Delivery time to UK estimated at 7 to 10 days but every item ordered has arrived in under a week. My DAP failed within 3 months of purchase. Contacted customer support and received helpful and efficient responses within a few minutes. Returned DAP as per comprehensive instructions and received DAP back 3 weeks later fully repaired. UK to China, repaired and back in my hands in 3 weeks. Incredible!
I bought a DAC unit "Dethonray Honey H1". The item arrived a little over three weeks later. But after initial excitement about it, it was clearly defective and did not have an audio output. After many attempts to contact customer service they offered to return it but in order to do so they will deduct 1- Shipping fees $50.2- Restocking fees 20%. 3- Republic of china import tax 20% 4- processing fees 10-20%. In summary they wanted to deduct close to 80% of the product value. Simply, there business practice is shady, fraudulent and clearly not the most customer service oriented.
Amazing
Excellent service. I suggest the company, which offers a dedicated fast shipping service for Italy without tax ad costume duty issues
Thanks to HIFIGO for excellent service, great price & fast delivery!. Very pleased with the Ibasso Dx300 player too, certainly a class above my previous player, the "Fiio M11 pro". Sounds fantastic to my ears & a good match with my Dunu Zen iems.
Products used:
mp3 player
Recently i got from HiFiGo iBasso DX160 DAP
The parcel took only 10 days to arrive, overall from China to Greece!
The customer service is of top quality very professionals indeed.
I am totally satisfied from these guys, they are stricktly proffesionals and i will make sure to be my 1st priority as long as audio products purchases concerns
BRAVO HIFIGO...
Concise and helpful customer support. Helped me with my issue and sent a replacement product. Would recommend.
HIFIGO has one of the best-supporting team/customer services I´ve ever met. You may fully rely on their support. Therefore the pleasure of purchasing in HIFIGO is great!
Customer service support was outstanding. And resolve the problem with all that I had an issue with... Happy customer here..
Excellent service. Swift response, helpful, excellent products, high quality. Very good. They offer what you need.
I ordered a Topping E30 DAC from HifiGo. Considering the pandemic, and I am in the UK and they are in Hong Kong shipment was prompt, and communication good. The DAC is great. Highly recommended.
Everything went smoothly, the order process was easy and the delivery was faster than expected. I would purchase from them again.
They have professional selection of audio products.
They are very reliable company, strongly recommend.
Good prices, short delivery time, good selection of China-Fi to choose from :)
Bought a Gustard DAC and SMSL amplifier and couldn't be happier with my purchase.
Products used:
DAC + AMP
This shop is very serious and always answering quickly when sollicitated.
Item as per order, brand new, delivered very quickly
Highly recommended
Excellent service fast delivery! The product is very good I am very satisfied! I recommend them, I will buy again!
Tip for consumers:
Great!
Products used:
Electronics
Great communication and service from HiFiGo. Made the purchase experience very smooth. Will shop there again definitely.
Products used:
Shanling UA2
Great seller and equally good product. Can't really fault the service. Highly recommended. Arrived well before expected date.
Products used:
dac
Clean website with huge selection. Fast shipping and kind, helpful support. I can recommend for everyone.
Products used:
Moondrop Aria
I ordered "fiio btr5 2021" from Hifigo store. Responsive and kind costumer service. Excellent shipping and the package was well-packed. Thank you
Products used:
Bluetooth amp
This was my firts purchase from any Chinese online store and I must say that I'm very impressed of how they treated me. There was a problem at the beggining, because I ordered Topping D90 without MQA support, so I contacted them and asked if my order could be changed to include D90 with MQA support. Their costumer representative changed my order the way I wanted and offered me 50USD discount with fast DHL shipping free of charge. Shipment came in less then 2 weeks what is in the time of corona pandemic crisis very good. I contacted their support on 3 different occasions in this 2 weeks and everytime the response was swift and every issue I had was immediately resolved in my favor. At the end I was even offered discount code for my next purchase which is very nice and shows that they really care for their costumers. So I would give 5 out of 5 stars to costumer service. Besides that I haven't tried D90 yet so I won't write about quality of the product and I also think that others have covered this thoroughly.
I ordered Shanling mtw100 and I am glad due to this purchase. Good long lasting battery. They are very comfortable and light
They asked readly all my questions and the item arrived in scheduled time and in perfect conditions.
First time I order from Hifigo and I will probably order again. Good stock, good pricing, good service.
They did not feature my 3 star review on the fiio q5s tc, i wonder why... "cough china" anyway be careful when buying from here
Tip for consumers:
it is chifi your buying, keep that in mind
Products used:
Portable dac fiio q5s tc
All my questions were answered and more! That push me to continue dealing with them. Thanks Dandan/Hifigo TEAM!
Gain trust and grow your business with customer reviews.
HiFiGo was founded by a group of HiFi enthusiasts with the aim of creating an online store that has everything you need in one place.
For us at HiFiGo, music has always been a passion and an integral part of our lives, and we wanted to offer affordable and high-quality audio equipment to everybody who wanted a higher quality sound at any budget.
We believe high-quality audio should be affordable and attainable to everyone, not just a select few. We offer the best audio equipment from DACs/AMPs, IEMs, Headphones, portable audio players, to dongles and cables.
We ship them conveniently to our customers’ doorsteps and pride ourselves on offering the best price and service compared to any other place.
Our customers in over 50 countries worldwide can get all the audio equipment they need, including accessories, in one place. No need to waste your time looking somewhere else.
