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HiFiGo has a rating of 4.4 stars from 104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiFiGo most frequently mention customer service, and priority shipping. HiFiGo ranks 48th among Discount Asian Products sites.
Will now be my forever go-to supplier of anything audiophile. Superb all round service. Great website. Easy ordering. Every device you'd want in stock. Trustworthy and super quick delivery. Delivery time to UK estimated at 7 to 10 days but every item ordered has arrived in under a week. My DAP failed within 3 months of purchase. Contacted customer support and received helpful and efficient responses within a few minutes. Returned DAP as per comprehensive instructions and received DAP back 3 weeks later fully repaired. UK to China, repaired and back in my hands in 3 weeks. Incredible!
I bought a DAC unit "Dethonray Honey H1". The item arrived a little over three weeks later. But after initial excitement about it, it was clearly defective and did not have an audio output. After many attempts to contact customer service they offered to return it but in order to do so they will deduct 1- Shipping fees $50.2- Restocking fees 20%. 3- Republic of china import tax 20% 4- processing fees 10-20%. In summary they wanted to deduct close to 80% of the product value. Simply, there business practice is shady, fraudulent and clearly not the most customer service oriented.
I would like to thank HifFiGo on their customer service which was quick, friendly and very helpful, I would not hesitate to recommend them.
Fast and helpful support, The package arrived perfectly, good tracking, The DAC working good, The tax and any cost was paid.
Products used:
Gustard A18 DAC
Prima volta che acquisto in questo sito.ho acquistato il 1 aprile e oggi 2 aprile la spedizione è gia partita e ho il tracking. Rispondono subito alle mail. E sono premurosi nel cercare la soluzione più adatta. Ho fatto spedizione dhl, spero arrivi presto, ma di questi tempi chissà. Ho acquistato un fiio btr3k. Grazie
Loving my HiBy R6 2020 New version.
I recently bought a HiBy R6 2020 New Version Full Balanced Android 9.0 MQA MP3 Player from Hifigo. I couldn't have been happier!…
Tip for consumers:
So far the shipping is fairly fast. Approx 10 days. Free shipping. I believe there return policy is to return items unopened/unused.
Products used:
HiBy R6 2020 New Version Full Balanced Android 9.0 MQA MP3 Player
Gain trust and grow your business with customer reviews.
HiFiGo was founded by a group of HiFi enthusiasts with the aim of creating an online store that has everything you need in one place.
For us at HiFiGo, music has always been a passion and an integral part of our lives, and we wanted to offer affordable and high-quality audio equipment to everybody who wanted a higher quality sound at any budget.
We believe high-quality audio should be affordable and attainable to everyone, not just a select few. We offer the best audio equipment from DACs/AMPs, IEMs, Headphones, portable audio players, to dongles and cables.
We ship them conveniently to our customers’ doorsteps and pride ourselves on offering the best price and service compared to any other place.
Our customers in over 50 countries worldwide can get all the audio equipment they need, including accessories, in one place. No need to waste your time looking somewhere else.
