HiliPert has a rating of 1.2 stars from 14 reviews, indicating that most customers are generally dissatisfied with their purchases.
I ordered a pet collar for almost $100 and never received the order. I was sent a fake tracking number. Beware.
I paid $50 for what looked like a beautiful American themed wreath for my home and the website said it was from the USA. Wrong! It arrived from China looking nothing like the picture and it is too costly to return to China even though it states you can. They said they would refund $8, then $15, not the full $50 until I sent it back to China. TOTAL SCAM!
I paid $50 for what looked like a beautiful American themed wreath for my home and the website said it was from the USA. Wrong! It arrived from China looking nothing like the picture and it is too costly to return to China even though it states you can. They said they would refund $8, then $15, not the full $50 until I sent it back to China. TOTAL SCAM!
I purchase a Hilipert Muscle Trainer Systems 1x Stimulatedabs Muscle Trainer Systems.
I have an implant defibrillator. Their warning, which I confirmed with my Dr., I cannot use the device.
I tried to contact them using the return contact email they provided: On 3 emails, Address not found
(My) Your message wasn't delivered to *******@hilpert.com because the address couldn't be found, or is unable to receive mail.
I provide the ORDER #FM*******
Ordered a dash cam from hilipert. Was suspicious when with in days they changed my delivery tract
Number twice. 30 days later no more delivery nbrs and no product.
Tip for consumers:
TRUSTED AMAZON
Ordered heated jacket. It arrived damaged. Cheap poor quality. Strings coming out. Notified company via email immediately. They wanted me to pay for international shipping to China PLUS tracking fee to return a damaged and useless product. Wish I had read these reviews before purchasing!
Ordered and paid for 5 emergency windshield breakers. Never received them. Company said they will only refund half my money because of incorrect address. I have conformation from company that the address given when merchandise was ordered was correct. SCAM!
A size 4X is smaller than an XXL and any returns need to go back to China. They will offer a small credit to "save" you shipping money. (Shipping to China is about $50), so unless you want something that does not fit, is basically unreturnable and lies about their return policy - do not order from this company.
Have been waiting on my order, tried tracking it and it won't allow me and can't get any help on chat line. They want my credit card # again and I am not giving again.have my order # but still no help
I have sent numerous emails to this company, trying to resolve an issue with an item that was never delivered. I keep getting the same idiotic reply which I have dutifully answered giving the information they wanted. No refund, no replacement item, just the same message. Scam company, horrible, I would warn everyone not to buy from Hilipert.
Tip for consumers:
Don't use this site. If anything goes wrong, you've had it!
Products used:
None, it never arrived
I should have read the reviews, just another ripoff from China. The scale I purchased would not sync with the app. They offered a $15 refund and that I would pay $50 to $80 to send it back to China. I heard this is their method of operation!
I ordered two medium vests. Two extra large were sent. They refuse to exchange these unless I pay for international shipping to return the vests, international shipping for the new vests and an additional $25 fee.
Customer service is terrible.
AVOID THESE FRAUDSTERS!
Received heated vest with a large hole in the pocket. Size 2X will not fit any women with a small stature. Atrocious return policy having to ship item back to China at my expense.
They didn't send merchandise, took my money out of my account, no answer to phone calls etc no contact at all after they took money! Stay away from Hilipert etc
Tip for consumers:
Reviews or some sort of proof they are not scammers but they are!! Stay away! They’ll charge your card and you’ll never hear from them again nada! Nothing! Zip!!!
I ordered a pet collar for almost $100 and never received the order. I was sent a fake tracking number. Beware.
This company is a scam! They would take your money, take your info and sell it, and not ship anything to you! Stay away from this company!
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