• HitBTC

HitBTC

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Overview

HitBTC has a rating of 2.7 stars from 78 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HitBTC most frequently mention inactivity fee problems. HitBTC ranks 23rd among Cryptocurrency sites.

  • Service
    62
  • Value
    43
  • Shipping
    27
  • Returns
    31
  • Quality
    55
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
13
8
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How would you rate HitBTC?
Top Positive Review

“Easy way to buy or trade”

Stephen R.
6/9/22

Easy way to buy or trade coins and tokens. Signing up is pretty straightforward, besides I verified my identity and saved myself all the potential hassle. It is commendable that the service is designed simply and clearly, it is very convenient to track everything through your personal account. The data is stored fairly securely, as far as I can tell. Generally speaking, this service has enough positives to not only draw attention to it, but also start actively using it on an ongoing basis which I have been doing for many months now.

Top Critical Review

“File TO RETRlCAP”

Tenley H.
8/19/24

Nothin good can come out of doing any sort of transaction with these bunch of crooks. They are so cruel and would ruin you financially if you commit your funds to them. I was deceived but i reported them and got my funds.

Reviews (78)

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Thumbnail of user evaa95
Ireland
1 review
1 helpful vote
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December 27th, 2021

Truly amazing. My previous exchange wasn't half as good as Hitbtc. I've only been here for a couple of months, but the results are encouraging. Any financial transaction proceeds smoothly, no matter how much is at stake.

For a long time, I thought it was just a series of lucky coincidences, but it can't last that long. There is only one conclusion: the service is really good.

Service
Value
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Quality
Thumbnail of user macyp13
Czechia
1 review
1 helpful vote
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February 18th, 2022

This resource has a nice design and a fairly friendly interface. It is felt that professionals have put their hands on the creation of the platform. However, I wouldn't say that trading here is smooth and flawless, there are still flaws and some rough edges, but in no way do I want to say that this spoils the trading experience or something like that. I think literally all exchanges do this, but I was hoping that maybe HitBTC could fix it. One way or another, I don't mind continuing to work with this exchange in the future. Still, the ability to safely withdraw money is worth a lot.

Tip for consumers:
Try several exchanges to understand everything

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Value
Quality
Thumbnail of user fionaw99
Estonia
1 review
4 helpful votes
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January 18th, 2023

Today I want to share my experience with the HitBTC exchange. I chose it quite consciously, because I carefully studied various types of information, both about the exchange and about others. Even if we consider that the 2022 market is mostly sagging, it will be a pleasure to deal with this platform. The whole functional interface and its interface provide a user-friendly experience. Transactions proceed smoothly, the withdrawal of coins and replenishment of the account is normal. In the end, I think that HitBTC is a great tool for cryptocurrency trading and not only.

Service
Quality
Thumbnail of user melvinf80
France
1 review
2 helpful votes
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June 23rd, 2021

Best service I've ever seen. The exchange offers fair commissions and great support. This isn't the first time I've bought and sold crypto using this exchange. Transactions are going well and smoothly.

Products used:
Hibtc

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Value
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Thumbnail of user kylanh1
Ireland
2 reviews
2 helpful votes
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June 9th, 2021

I didn't expect this exchange to be so fast and convenient!

It turned out to be quite simple to register, and the support service was readily explained to me everything that was incomprehensible. It is convenient, fast, and reliable to trade and buy coins here.

Products used:
exchange for crypto

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Value
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Thumbnail of user zakariahl
Denmark
1 review
0 helpful votes
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May 25th, 2021

Hello to all crypto fans! I'd like to review and recommend this exchange. I was impressed with the HitBTC service and the low exchange rate. No delays, no huge rates, only affordable and fast exchanges and we must use it.
One of the cheapest exchanges and certainly the best for me.

Products used:
Exchange

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Value
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Thumbnail of user deweyl31
California
2 reviews
2 helpful votes
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August 20th, 2021

Having used hitbtc for about a year, and I will certainly agree that it is far from a perfect exchange. Nevertheless, this is a very, very worthy service, and against the background of its competitors (which are also far from the ideal), it shows itself perfectly.

Considering all my experience of using it, Given all my experience with it I still tend to recommend it for trading cryptos. It rarely happens that transactions are delayed. Usually, everything goes smoothly.

Products used:
crypto exchange

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Value
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Thumbnail of user olivek14
Czechia
1 review
10 helpful votes
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September 8th, 2022

This exchange was recommended to me by a friend of mine a long time ago, and since then Hitbtc has taken the place of the main exchange for all my cryptocurrency transactions. This was mainly due to the fast work with cryptocurrencies. The process of buying and selling is equally simple, and you can withdraw coins without any problems. A great place to expand your crypto portfolio, plus they have a great support team on hand. They are reliable, albeit not as fast as we would like. The most important thing is that they bring the matter to the end, and if I contacted them, then the issue will certainly be resolved.

Tip for consumers:
Fast transactions

Service
Quality
Thumbnail of user larrym831
Florida
1 review
1 helpful vote
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May 20th, 2022

This exchange turned out to be very understandable for me, and most importantly, it works without failures. Not so long ago I bought cryptocurrencies at my disposal there, and this is the case when even such incomprehensible matters worked quite smoothly and without failures. Most of the concerns were about the withdrawal of coins from the account, but hitbtc should be commended, as it went well with it. In addition to bitcoin, I also bought ZEC and LTC. Very commendable service.

I didn't find any significant shortcomings, since everything I did worked well. However I'll see how the exchange performs in the long run, but for now I am happy with that.

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Thumbnail of user zaydp
Germany
1 review
8 helpful votes
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August 26th, 2022

I use Hitbtc regularly given how unstable cryptos are these days. Regardless of the circumstances, I just liked to resort to Hitbtc services simply because from the very beginning I had no difficulties with withdrawing money or other transactions within the exchange. I went through verification after a while, to be completely calm, the process didn't last very long.

Working with it is always associated with positive emotions for me (except when I start to speculate unsuccessfully, but this is my fault). Given the number of cryptocurrencies available and the speed of working with them, I think that at the moment the exchange is one of the most relevant platforms. At least for me.

Service
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Thumbnail of user puntos
California
2 reviews
7 helpful votes
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September 2nd, 2021

I've been using HITBTC for more than 8 months, having bought quite a lot of cryptocurrencies of various kinds of value. I have always been pleased to see that the transaction fees aren't as high as one might expect. Also, the service showed excellent performance when it came to various transactions with money.

Until now, the exchange has been working quite unambiguously and provides an excellent service that I can safely recommend.

Products used:
crypto

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Value
Shipping
Returns
Thumbnail of user estalu
Czechia
3 reviews
4 helpful votes
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May 28th, 2022

Their platform is pretty good, especially given the good commissions and exchange rates. They have an impressive amount of coins, and the platform allows you to purchase cryptocurrencies in the right quantities with great convenience. I have full confidence in this service, and I am sure that they are doing their job well. What I like the most is that the procedure for withdrawing coins from the account is for the most part easy.

Quality
Thumbnail of user johnjamess
Czechia
2 reviews
0 helpful votes
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April 5th, 2021

This is a trusted exchange that I started using thanks to the recommendation of experienced people. The platform provides a cheap exchange of crypro and a high speed of the process.

There is also a support team that responds effectively to requests without making you wait long.

Products used:
Exchange platform

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Value
Shipping
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Thumbnail of user mikaelo3
Sweden
2 reviews
0 helpful votes
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April 29th, 2022

The liquidity on this exchange is good, because it often happened that on other platforms, because of this, there were problems with trading. HitBTC has great trading volumes and a large number of coins to choose from, so there is always something to invest your money in.

When the popularity of cryptocurrencies, and especially Bitcoin, took off I was among those who became interested in this and began to actively study the market for potential investments. It became clear that it is easier to buy a few coins for yourself than to collect one Satoshi from dubious sources.

As for the work of the exchange, I have no complaints to a greater extent. Sometimes there are delays with the withdrawal of money, but this is always solved and doesn't create global problems. The commission for transactions made looks reasonable and appropriate. Trade is going well and this is good news.

Service
Quality
Thumbnail of user daveyl6
GB
1 review
2 helpful votes
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June 2nd, 2022

I try out new exchanges from time to time in the hope of finding something better. So now it's time to try Hitbtc, since I've already heard a lot about this exchange. The first thing that caught my eye was how smoothly the process of depositing and purchasing ZEC went. It seemed suspicious to me, because we all know that it is one thing to deposit an account, and quite another thing to withdraw money from there. With this case, Hitbtc also turned out to be on a good level and everything went relatively smoothly. To summarize, the exchange surprised me in a good way, showing itself to be a fairly reliable place to buy cryptocurrencies.

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Quality
Thumbnail of user paisleym4
France
2 reviews
1 helpful vote
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September 18th, 2021

The best support I've ever seen. Hitbtc has proven to be a worthy cryptocurrency exchange, offering fair commissions and excellent support. This is the fastest way to buy bitcoin in my opinion. The service treats the client well. My only complaint was the long KYC progress. After all, a day of waiting is a bit too much.

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Value
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Thumbnail of user bilald9
GB
1 review
5 helpful votes
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November 1st, 2022

I have used this cryptocurrency exchange several times, so I am happy to share this is a safe way to buy or sell cryptos. First of all, there are a lot of cryptocurrency assets on the exchange, so almost everyone will be able to find what they wanted. Of course, I mentioned security not by chance, because I have been using it for many years and I haven't had any problems with my account. By the app itself, we can say that it is very fast, that is, there are no friezes or glitches during operation. All actions are clear and fast. Technical support sometimes has questions, or rather, the speed of their work, it's hard to argue with that. However, the result of their work is more important to me, and not the fact that they will answer me in 10 minutes.

This is how I see Hitbtc, and it seems to me that this is a very worthy exchange.

Tip for consumers:
This is just my vision of this platform, but I think that it has a place to be.

Service
Thumbnail of user cairof2
Italy
2 reviews
0 helpful votes
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April 26th, 2021

It was here that I bought my first BTCs before the price skyrocketed. Despite this, I easily transferred them to my wallet and now I'm the BTC holder.

The transfer of funds was not long. For a first experience, it was amazing!

Products used:
Crypto exchange

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Value
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Thumbnail of user rihannad1
Czechia
2 reviews
5 helpful votes
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April 15th, 2022

Everything is fine, I like it. Like it or not, this is a very good cryptocurrency trading platform. The platform offers many options to improve the trading conditions. It was difficult for me to get used to at first, but I was able to solve this issue pretty quickly. You need to get some theoretical background before you start trading, but when you start to understand how it works, then Hitbtc will be a great help for trading.

Service
Thumbnail of user petrom3
Hungary
3 reviews
0 helpful votes
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March 26th, 2022

I have only good memories of Hitbtc. With the help of this exchange, I bought my first bitcoins, and here I tried my hand at trading. Whenever I needed to buy or sell my coins, this exchange was there to make everything smooth and fast. I am glad that it was you who became my guide to this harsh financial world of cryptocurrencies.

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Thumbnail of user eduardm7
Germany
2 reviews
8 helpful votes
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December 2nd, 2022

The exchange has been doing great for the past couple of years and the next series of transactions has been proof of that. I returned to HitBTC again to trade against USDT and again got a great result, which I want to share here. These were fast and sure trades that went smoothly and seamlessly. I'm starting to get the impression that this is the only exchange where I can do this so easily and securely, because I can't remember any other platform doing so well for so long. This once again shows that I chose this exchange for a reason.

Tip for consumers:
The exchange turned out to be much better than I originally thought.

Quality
Thumbnail of user mohamedm160
Romania
1 review
2 helpful votes
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June 17th, 2021

Support wont answer! I have ticket open for months and they will never answer. Please stay away there are 100 of other exchanges you can trust. Stay away from them

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Value
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Thumbnail of user alexxa2
Germany
1 review
1 helpful vote
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February 6th, 2024

Thieves who steal money from inactive users without warning. A lot of bad reviews, be careful not to get caught

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Thumbnail of user jasonp1762
Australia
1 review
0 helpful votes
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March 24th, 2023

This is a Scam firm.

They are scammers and they building up with gullible people's money. They will never allow you to withdraw after payments. I lost $1.2k today tried to withdrawbut they asking for my ID card which I providedtothem but still my withdrawalwas never approvedand my ID card was rejected, my accountis blocked. You're kindly advised not to fall for their useless tricks and fake brits accents. Be careful with them and only had to talk to Trad_erep0rt; 0rg who enabled my withdrawal

Tip for consumers:
Avoid hitbtc as fast as you could to save your life, I was just fortunately help and I'm grateful to share my experience

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Thumbnail of user nicob30
Switzerland
1 review
2 helpful votes
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March 11th, 2022

They blocked my wallet despite many evidence given as ownership. I spent 6 months on that in 2021. But no success always postponing and asking me something new. All assests lost

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