Hixsylva

Bad Hotel Ethics, They Lie about the stay
They made up BS about me destroying the sheets and charged me $125 for the damage, When i disputed it they added a lot of extra BS like i left a hole in the wall.
You would think they would mention the hole in the wall first right?
But that came after the dispute. Then they lied about me letting trash leak out onto their floor and lastly they lied and said i left unbagged trash in their hallway. They just Lie, Lie, Lie.

I feel compelled to warn others about my horrendous experience at the independently owned Holiday Inn Express operated by Nightstar Lodging, LLC, and owned by Omkar Hotel, LLC. This warning extends to their other properties in the Sylva area and beyond.
My stay turned into a nightmare when I was unjustly charged an exorbitant amount of $125 for alleged damages to bedsheets and towels. Their claim? A few drops of BBQ sauce and some usage marks on towels. Despite my protests and requests for evidence, they provided pictures depicting minor stains—nothing resembling the claimed "blood."
Throughout my 13-night stay, I encountered incompetence and rudeness from the management. Despite paying over $1500, I received no room service and faced unwarranted hostility when I followed instructions regarding trash disposal.
To add insult to injury, when I inquired about an early departure, they threatened me with a $50 cancellation fee. It's evident that their policies are designed to squeeze every penny from guests, regardless of fairness or reason.
Attempts to dispute the charges were met with further dishonesty from the management, who fabricated claims about signed agreements and additional damages. Their deceit knows no bounds.
It's clear that Omkar Hotel, LLC and its affiliates prioritize profit over integrity and customer satisfaction. I implore anyone considering staying at their properties to think twice and explore alternative accommodations. These individuals will exploit any opportunity to extract extra money from unsuspecting guests.
In conclusion, steer clear of Omkar Hotel, LLC's properties, including their Holiday Inn Express and others listed below. Save yourself the headache and expense, and choose a reputable establishment that values honesty and fairness.
Comfort Inn, Brookstone Lodge, and Avid in Asheville
Sleep Inn & Suites in Johnson City, TN
Comfort Inn & Suites in Clemson, SC
Quality Inn in Seneca, SC