• HOLY HYDROGEN

HOLY HYDROGEN

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Overview

HOLY HYDROGEN has a rating of 3.3 stars from 196 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HOLY HYDROGEN most frequently mention customer service, health benefits, and high quality. HOLY HYDROGEN ranks 4th among Water Filter sites.

  • Service
    7
  • Value
    7
  • Shipping
    6
  • Returns
    2
  • Quality
    6
Positive reviews (last 12 months): 0%
Positive
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How would you rate HOLY HYDROGEN?
Top Positive Review

“Company with an unsurpassed high quality machine AND integrity!”

Susan O.
8/5/20

I cannot say enough kind words about Holy Hydrogen! From my purchase throughout the past months they have patiently and kindly answered my questions and followed up to be sure my machine was working as it should. When I had a problem, (which was my own careless fault) they immediately took care of it. I mailed them my machine and after making certain it worked correctly they returned it to me! I would unequivocally recommend Holy Hydrogen to anyone looking to improve their health! Their Hydrogen machine Is manufactured in Japan and is the highest quality available in the world! Don't take my word for it... do your homework. Holy Hydrogen is indeed a rare and refreshing company to deal with when so many businesses are focused on conniving and deceit solely for monetary profit! THANK YOU, Frank and Holy Hydrogen!

Top Critical Review

“Device Stopped Working After Six Months”

Steve B.
6/10/24

The directions on how to use the device were followed, but after six months the buttons on the machine no longer work. The device comes on when you plug it in, but you are unable to use it. Instead of receiving a new device shipped out after my initial contact, I am still trying to reach someone for help. Repairs and replacements for a device that stops working within the first twelve months seem to be more difficult than they should be. For now, I have invested $2,600 for a device that no longer works. Will a replacement even last?

Reviews (196)

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hydrogen water (27)
Thumbnail of user geoffw43
Oregon
1 review
2 helpful votes
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November 3rd, 2019
Verified purchase

I was impressed with their quick email responses to questions as well as their wick delivery.

If you can't read Japanese make sure to request an English copy of the directions. You will not be able to do the setup properly without them.

Thumbnail of user mariannew27
California
1 review
2 helpful votes
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January 18th, 2019
Verified purchase

Thorough, upbeat, lady was attentive and answered all my questions. I was delighted with the customer service in addition to liking the product.
Thank you for your kindness. I'm sorry I don't remember your name.

Thumbnail of user penelopef23
California
1 review
3 helpful votes
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October 3rd, 2020
Verified purchase

Product was shipped within a day of being ordered and I had it two days later. Also, the instruction manual was emailed to me right after my order was placed, which was great to get that in advance and in English. Only had machine a few days, but so far so good. Definitely read the "whole" instruction manual as there is a lot to know so you don't accidentally damage your machine.

Thumbnail of user tims225
New Mexico
1 review
6 helpful votes
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April 10th, 2018
Verified purchase

Delivery was quick and the machine performs as described. I think it might be the simplest and cleanest way to get Hydrogen water. Buy the blue reagent drops at it will reassure you that the water is at 1.2 or above. Also help you test how quickly the levels drop over time.

Thumbnail of user lizzieannt
Texas
1 review
1 helpful vote
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June 20th, 2021
Verified purchase

I love my new machine and am excited to think I can expect it to help my health in numerous ways. Even now when I breathe in the hydrogen gas it relieves my headache! This is edited because first I got mixed up about which company I was reviewing. The product from the other company has not been helping so clearly I was not giving a good review. I'm so glad I finally was able to log in and edit this.

Tip for consumers:
Be sure to watch some of the Holy Hydrogen videos on YouTube by Greg The Hydrogen Man explaining all about it and how to handle the machine correctly.

Products used:
Hydrogen water machine

Service
Value
Shipping
Quality
Thumbnail of user ramunass1
Canada
1 review
4 helpful votes
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April 5th, 2018
Verified purchase

Loved customer service and personal attention to my needs. New Hydrofix machine works great. I was even able to purchase H2 bag protective sleeves even though they were not sold on the website at that time. Quick shipping to Canada as well. Would highly recommend this company and it's products.

Thumbnail of user natachab5
GB
1 review
2 helpful votes
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January 2nd, 2020
Verified purchase

I expected some delays due to my ordering from abroad and possible issues with customs but the item actually arrived quicker than expected and before Christmas which was a bonus. The device itself is top notch. Sleek, easy to install and works well. I have hydrogenated water on tap throughout the day and feel better for it. It is a bit pricey but an excellent investment if you want to take your health and wellbeing to the next level. It's only been a week but I have already noticed some changes (sharper mind, more energy, no cravings). So all in all very impressed with Holy Hydrogen and would highly recommend.

Thumbnail of user margaretd170
New York
1 review
0 helpful votes
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April 10th, 2019
Verified purchase

Thank you for your prompt answers to my questions. Customer service has been more than helpful. I had a question about delivery and I immediately got an email response plus a phone call. My Hydrofix arrived today, looking forward to using it.

Thumbnail of user mcs16
Canada
1 review
6 helpful votes
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February 8th, 2021
Verified purchase

We ordered a hydrogen unit about a year ago after I'd been struggling to get over a very lengthy and terrible bout with Epstein Barr Virus. I strongly believe using the gas and drinking the water daily helped propel me in the direction of healing. Along with the EBV issues, I had been experiencing some bouts with insomnia. On the days after a bad sleep, I would use the gas and drink the water and feel way more alert than I had before having had the unit.

The customer service is fabulous, also! When you phone, you go directly to the owner and not a call center. You'll speak with someone who has real, first-hand experience in healing himself.

If you're looking into buying this unit, know that your money will be well spent. You are likely here because you are also suffering from a challenging illness, and that can be super scary. I feel very confident that this unit provides the body with extra power to overcome many physical struggles.

Thumbnail of user markm2730
Alabama
2 reviews
2 helpful votes
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December 10th, 2020
Verified purchase

I have heard of the benefits of hydrogen water a few years ago and planned eventually to purchase. I purchased sooner than i thought amd feel this will be a great benefit to not only me, but for friends and family that are even now curious as to me making this decision. Cant wait to see what transpires. I only received my hydro machine yesterday and have apready put it to use. So far i am impressed with how fast my order was placed and feel the company has good integrity.

Thumbnail of user barbarac2881
Tennessee
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

From the ordering process to delivery of my Holy Hydrogen, was truly amazing. The product itself has already improved our health. I highly recommend this product to anyone that wants to improve their health. The unit is made from only the highest quality materials and they deliver what they promised.

Thumbnail of user ronm157
Florida
1 review
4 helpful votes
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April 28th, 2018
Verified purchase

5-star customer service! Very knowledgeable about current hydrogen machines on the market and past make and models. I will be ordering the Lourdes 2018 model later this year from this company. Thank-you for your awesome customer service!

Thumbnail of user cynthiab1594
Texas
1 review
0 helpful votes
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September 30th, 2021
Verified purchase

Utmost respect for Holy Hydrogen. Great company, great customer service. Although I have not had much time with my hydrogen machine I am very happy with it so far. Im glad I bought it and I know if I need support it is there for me. I look forward to learning more, seeing results and sharing them with you.

Thumbnail of user nr53
California
1 review
9 helpful votes
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July 28th, 2018
Verified purchase

I do notice very subtle changes in how my body operates. Who really noticed major and drastic changes is my grandpa. Anyway highly recommend.

The quality of the product and engineering is futuristic Japanese with a feel of a million dollar katana. The service is very cordial and efficient.

I would give more than 5 stars if I could.

Thumbnail of user conniel117
Canada
1 review
0 helpful votes
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February 1st, 2019
Verified purchase

This is such a nice experience. Out of so many appliances I have purchased over the last 45 years or so, I find this is the most satisfying machine I have ever bought.
It is simple to prepare the first use with all the clear and concise instructions from the manual. The manufacturer is very detailed and meticulous and even the packaging probably reflects the quality of the machine as well.

This machine design is excellent and it looks very nice in my kitchen.

I look forward to be enjoying good health drinking and inhaling hydrogen from this machine for many years to come.

Please convey my appreciation to all who make it possible for us to make our own hydrogen water in the comfort and convenience of our own home or office inexpensively. This is one of the best investments in my life.
Thank you so much.

Thumbnail of user francesw116
Tennessee
1 review
3 helpful votes
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July 27th, 2020
Verified purchase

I called to ask a question about the 2019 machine and received so much more helpful information. Frank answered every question in the most helpful and friendly manner! I'm so thankful to have ordered that day, as you sold out immediately. I'm actually inhaling hydrogen and drinking the water as I write this. :))

Thumbnail of user susane547
Washington
1 review
4 helpful votes
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July 31st, 2020

I love my Lourdes Hydrofix. Bought it in 2019 and had no problem until recently. I unknowingly got the prongs wet which caused the machine to stop working properly. Frank was very concerned and helpful. I shipped my machine to them and it was quickly repaired, observed for proper functioning and returned! Frank has answered many questions for me with kindness, patience and knowledge! I would not hesitate to buy from Holy Hydrogen again, nor to recommend them to others! THANK YOU, Frank!

Thumbnail of user anitaa122
North Carolina
1 review
1 helpful vote
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May 29th, 2020
Verified purchase

Very helpful and informative! I spoke with Frank for close to an hour and a half. He has a lot of knowledge regarding the Lourdes Hydrofix that he was able to share with me. I feel supported knowing that they have really good customer service. Thank you.

Thumbnail of user arir27
Israel
1 review
3 helpful votes
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May 25th, 2021
Verified purchase

Words cannot describe enough the great experience with the customer service from HollyHydrogen.
The machine is a miracle by itself, feeling blessed to have such a device at the comfort of the counter, and knowing that it exceeds all its claims and beyond.

Thumbnail of user mariab226
New York
1 review
5 helpful votes
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April 30th, 2018
Verified purchase

Holy Hydrogen is right! I was a little skeptical at first about the technology of the machine, as I have tried many different kinds on the market. However, this machine is amazing and exceeded all my expectations. This machine makes way more hydrogen than the other ones on the market and the breathing device is a bonus. The package came delivered quickly and securely. Great merchant!

Thumbnail of user zannes
California
1 review
0 helpful votes
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September 16th, 2019
Verified purchase

Holy Hydrogen shipped my order sooner than expected. I made an additional order and they were kind enough to combine my orders and only charge me one shipping. All my emails were replied to right away and staff was very friendly. I'm completely satisfied with my entire experience with Holy Hydrogen

Thumbnail of user adrienner25
Washington
1 review
2 helpful votes
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November 19th, 2019
Verified purchase

I got my hydrofix about one month ago. I drink its water every day. Looking forward to feeling some amazing health benefits. The hydrofix works great. Haven't cleaned it yet and haven't used the gas mask yet. Hope the hydrogen water heals my blood and body. Please ask me again in 6 months.
The company seemed true to its word.

Thumbnail of user timj303
Tim E.
Oregon
1 review
1 helpful vote
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June 21st, 2021
Verified purchase

It's hard to believe that something like this exists and that the medical world doesn't know about it. This machine has been such a blessing and a life saver. Words can't explain, it has helped improve my health dramatically! So thankful for this company and machine.

Thumbnail of user deborahb1612
Minnesota
1 review
4 helpful votes
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August 25th, 2021
Verified purchase

I rcvd my H2bag and filter today. The filter was in its little box but bc there was no packing material to protect the shipment, the filter was loose and rattled around inside the box like a pin ball. It easily could be damaged. Perhaps that even damaged the bag if there was rough treatment involved. I am not comfortable accepting these items and will be asking for assistance.

Thumbnail of user territ225
Oregon
1 review
3 helpful votes
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May 12th, 2021
Verified purchase

Called the office with questions on care and maintenance on my Lourdes Hydrofix as to when I needed to purchase a new filter. Spoke to a very nice and helpful Frank. He even set up the order so I could pay for the item a few days in advance when my paycheck dropped into my account. Frank made my purchase so convenient which I appreciate very much. I love these people at Holy Hydrogen. 5/12/2021

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About the business

Entirely New! 2018 LOURDES HYDROFIX. 2 in 1 machine. Full saturation Hydrogen Water Generator & pure Hydrogen Gas Inhalation Machine. Every part of previous Lourdes model has been improved and perfected. Made in Japan. Premium Hydrogen Machine. Holy H...

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