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Homary has a rating of 4.4 stars from 630 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Homary most frequently mention customer service, shopping experience, and new furniture. Homary ranks 5th among Furniture sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
Website was easy to use as was transaction. They give you updates on your purchase, mine came from overseas on the expected date. I did have a small problem with the item 'Float in Vanity" and they responded right away and took care of the problem. Highly recommend
The agent was nice. However, this doesn't look like a customer service review, but an item review. Which misleading a customer on what they are filling out is shady. So I was going to give 5 stars, but now I'm not. But if I'm misunderstanding what I'm reviewing than I apologize. But the situation is $#*!ty. Firstly the pictures are very deceiving. The pictures make the item look much bigger than it actually is. Then it came without all the parts completely encased in the annoying styrofoam packaging protection that gets everywhere. I'm really upset that it's not what I expected size wise especially considering the price. But not only those inconveniences, but the fact that everything wasn't in the box. My item came missing the pole piece and it'll take up to 5 WEEKS for the item when it took 5 days for the incomplete item to show up. Yea I'm upset.
Morgan was quick and responsive. Resolved my return issue with no issues.
Talking to pre-sales rep who was very helpful addressing our questions and potential concerns before we order!
Thank you very much for taking the time to provide us with a five-star review! We are delighted to hear about your positive experience with our product. Your valuable feedback is greatly appreciated and serves as a tremendous source of motivation for our team.
The utmost effort is made to deliver exceptional service, and we are thrilled to learn that we have met your expectations. Should there be any further measures we can take to enhance your experience or if you have any suggestions for improvement, please do not hesitate to inform us.
Thank you once again for selecting our services. We eagerly anticipate the opportunity to continue serving you in the future.
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
It was great, Morgan was a good help. Thank you...
Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.
Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Morgan is truly a gem to have on our team! We count ourselves lucky for customers like you.
We look forward to working with you again in the future!
Homary social engagement team：）
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Helpful agent who provided good after sales service
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Vam comprar una illa amb la taula extensible i ens encanta. Queda molt bé.
Els materials son bons i és molt elegant.
L'atenció rebuda ha estat immillorable.
Molt recomanable! Estem molt contents.
Gràcies!
Thank you very much for taking the time to provide us with a five-star review! We are delighted to hear about your positive experience with our product. Your valuable feedback is greatly appreciated and serves as a tremendous source of motivation for our team.
The utmost effort is made to deliver exceptional service, and we are thrilled to learn that we have met your expectations. Should there be any further measures we can take to enhance your experience or if you have any suggestions for improvement, please do not hesitate to inform us.
Thank you once again for selecting our services. We eagerly anticipate the opportunity to continue serving you in the future.
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
I bought two coffee table, sofa, dining table and chairs. Very satisfied with everything. Great quality and design!
Thank you very much for taking the time to provide us with a five-star review! We are delighted to hear about your positive experience with our product. Your valuable feedback is greatly appreciated and serves as a tremendous source of motivation for our team.
The utmost effort is made to deliver exceptional service, and we are thrilled to learn that we have met your expectations. Should there be any further measures we can take to enhance your experience or if you have any suggestions for improvement, please do not hesitate to inform us.
Thank you once again for selecting our services. We eagerly anticipate the opportunity to continue serving you in the future.
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
It was easy to cancel a order and pick something else
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Polite and effective communication. Sorted out my problem and escalated it to the right team
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Morgan was as helpful, and professional, doing everything possible to rectify my issue.
Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.
Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Morgan is truly a gem to have on our team! We count ourselves lucky for customers like you.
We look forward to working with you again in the future!
Homary social engagement team：）
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Very professional and courteous. Very pleasant talking with him
Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.
Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Morgan is truly a gem to have on our team! We count ourselves lucky for customers like you.
We look forward to working with you again in the future!
Homary social engagement team：）
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Morgan was very efficient on my request to cancel the order.
It warms our hearts to hear such amazing feedback, Customer.
Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Morgan is truly a gem to have on our team! We count ourselves lucky for customers like you.
We look forward to working with you again in the future!
Homary social engagement team：）
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Vous avez de beaux produits mais vos délai s de livraison sont rédhibitoires
Désolé
Thank you for taking your precious time to leave your review, Customer.
We understand your frustration, and we sincerely apologize for any inconvenience caused to you, and please accept our sincere apologies.
After checking, we are sorry we fail to find your order information. Would you please kindly tell us your order number, or you can call us to look for our customer agent Jerry, or email us put our customer agent's name "Jerry" attention, then he will surely get back to you and work out a proper solution on your case?
Email: service@homary.com (All the Customer)
+1-888-603-9888 (US Customer Contact Number)
44-808-175-1919 (UK Customer Number)
Homary social engagement team.
I have had great experiences ordering from Homary. Everything I've received is very high quality and beautiful!
The desk I ordered was damaged. I called customer service and they replaced the desk.
I was search for modern office furniture and finally found the perfect desk in the Homary site.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
My customer service rep was amazing, solved my problem quickly.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Attentive and timely response with a courteous individual
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Very straight forward in his answers and very kind, an example of a 5 start customer service staff.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Had to cancel an order bcos of the long wait times for the delivery and the rep was helpful in cancelling the order.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Complicated, when used to dealing with Amazon. But, Morgan was very helpful.
Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.
Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Morgan is truly a gem to have on our team! We count ourselves lucky for customers like you.
We look forward to working with you again in the future!
Homary social engagement team：）
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Service was quick and helpful. Very responsive. Keep up the good work.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Asked several questions to Morgan. He is nice and friendly and very helpful!
Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.
Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Morgan is truly a gem to have on our team! We count ourselves lucky for customers like you.
We look forward to working with you again in the future!
Homary social engagement team：）
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Queenie was very professional and handled my request promptly
It warms our hearts to hear such amazing feedback, Customer.
Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Queenie is truly a gem to have on our team! We count ourselves lucky for customers like you.
We look forward to working with you again in the future!
Homary social engagement team：）
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Thank you for the costumer service Rynthm for your big help i can't wait to receive my order.
Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.
Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Rhythm is truly a gem to have on our team! We count ourselves lucky for customers like you.
We look forward to working with you again in the future!
Homary social engagement team：）
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Queenie was very helpful and polite.
I am pleased with the outcome so w
It warms our hearts to hear such amazing feedback, Customer.
Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Queenie is truly a gem to have on our team! We count ourselves lucky for customers like you.
We look forward to working with you again in the future!
Homary social engagement team：）
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Morgan was very helpful with my request. He showed great concerns
It warms our hearts to hear such amazing feedback, Customer.
Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Morgan is truly a gem to have on our team! We count ourselves lucky for customers like you.
We look forward to working with you again in the future!
Homary social engagement team：）
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
I requested a refund, and the process was smooth. Thanks!
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)
Homary is the ultimate destination for various outdoor covering solutions. Our unique selling points are affordability and high quality, offering a wide range of sizes and stylish designs at the best prices.
Over the past three years, Homary has established a thriving customer base and strong global presence in the United States, the United Kingdom, France, Germany, and other European countries, as well as in Australia. With recent expansions in the UK and global shipping capabilities, our goal is to simplify outdoor maintenance for both brands and consumers.
We take pride in connecting with over 100,000 direct customers, hospitality leaders, and globally renowned brands such as The Ritz-Carlton Hotels and Resorts, Pratt & Whitney, InterContinental Hotels & Resorts, Hyatt Hotels Corporation, Heritage Hotels and Resorts, Inc., Royal Sonesta Hotel, Westin Hotels & Resorts, Mackinac Island, Magna International, Six Flags Entertainment Corporation, Walt Disney Resorts, Smokin Brothers, Magnolia Porch Swings, and many more, who trust Homary to meet their diverse covering needs.
Our product portfolio includes a variety of items such as patio furniture (sofa beds, loungers, L-shaped sectional sofas, chairs, curved sofas, dining sets), grills, kitchen islands, fire pits, industrial requirements, speakers and fountains, statues, boats, and other miscellaneous household equipment. We also accept special requests for custom and personalized covers by adding logos, designs, or images to any type of cover.
To learn more about our products, please visit our website.
Homary is the ultimate destination for various outdoor covering solutions. Our unique selling points are affordability and high quality, offering a wide range of sizes and stylish designs at the best prices.
Over the past three years, Homary has established a thriving customer base and strong global presence in the United States, the United Kingdom, France, Germany, and other European countries, as well as in Australia. With recent expansions in the UK and global shipping capabilities, our goal is to simplify outdoor maintenance for both brands and consumers.
We take pride in connecting with over 100,000 direct customers, hospitality leaders, and globally renowned brands such as The Ritz-Carlton Hotels and Resorts, Pratt & Whitney, InterContinental Hotels & Resorts, Hyatt Hotels Corporation, Heritage Hotels and Resorts, Inc., Royal Sonesta Hotel, Westin Hotels & Resorts, Mackinac Island, Magna International, Six Flags Entertainment Corporation, Walt Disney Resorts, Smokin Brothers, Magnolia Porch Swings, and many more, who trust Homary to meet their diverse covering needs.
Our product portfolio includes a variety of items such as patio furniture (sofa beds, loungers, L-shaped sectional sofas, chairs, curved sofas, dining sets), grills, kitchen islands, fire pits, industrial requirements, speakers and fountains, statues, boats, and other miscellaneous household equipment. We also accept special requests for custom and personalized covers by adding logos, designs, or images to any type of cover.
To learn more about our products, please visit our website.
It warms our hearts to hear such amazing feedback, Customer.
Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Morgan is truly a gem to have on our team! We count ourselves lucky for customers like you.
We look forward to working with you again in the future!
Homary social engagement team：）
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)