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From the business
Homary is the ultimate destination for various outdoor covering solutions. Our unique selling points are affordability and high quality, offering a wide range of sizes and stylish designs at the best prices.
Over the past three years, Homary has established a thriving customer base and strong global presence in the United States, the United Kingdom, France, Germany, and other European countries, as well as in Australia. With recent expansions in the UK and global shipping capabilities, our goal is to simplify outdoor maintenance for both brands and consumers.
We take pride in connecting with over 100,000 direct customers, hospitality leaders, and globally renowned brands such as The Ritz-Carlton Hotels and Resorts, Pratt & Whitney, InterContinental Hotels & Resorts, Hyatt Hotels Corporation, Heritage Hotels and Resorts, Inc., Royal Sonesta Hotel, Westin Hotels & Resorts, Mackinac Island, Magna International, Six Flags Entertainment Corporation, Walt Disney Resorts, Smokin...
Homary Reviews Summary
The company has garnered a strong reputation for its responsive and helpful customer service, with numerous customers praising representatives for their professionalism and efficiency in addressing concerns. Many reviews highlight the quality and craftsmanship of the products, contributing to overall customer satisfaction. However, there are recurring issues related to product damage during shipping and delays in receiving replacements, which can lead to frustration. While the customer service team effectively resolves these issues, the time taken for replacements can be a concern. Overall, the sentiment reflects a commitment to customer care, despite some operational challenges.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
We ordered a dining room set for our patio that had some quality issues with the color and finish. We contacted Jay at Homary and told him that we were disappointed with the set. He was very professional and moved swiftly to refund part of our purchase so that we could use to fix the problems we had with the set. I have to say, Homary stands behind their products and they have excellent customer care service. We are so thankful that they helped us with our purchase and we highly recommend Homary as a reputable company that stands behind their products and most importantly, they care about the customers that purchase from them. I would not hesitate to buy from them again. Thank you Jay and Homary for making it possible for us to correct the problem.
Outstanding, no hassle, just immediately addressed issue to my satisfaction. Couldn't be happier, so welcome to communicate with company that really has customer satisfaction in mind. Pleasure to work with Morgan.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
I spoke with Morgan that I was having problems connecting my shower head to Bluetooth, Morgan was very helpful and understanding about the issues that I was experiencing
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Had Q regarding order/ delivery. And whether an item was included in the carton
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
It was a pleasure dealing with Homary. When I ordered the vanity I requested that Homary hold it for a couple of months because I was in the process of moving. At that time, Angel, the service rep assured me that they could do that and they did. Then after we moved, Jay, our next rep said it was in a local facility and would be shipped shortly. Sure enough it arrived today and is in perfect condition. You will need a drill to complete the assembly of the vanity body to the legs, but that is basically it. The vanity is beautiful and well made. Great value for the money. I would definitely order from Homary in the future.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
I have been helped with Morgan. He is the best customer service I've ever had
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan has been very helpful and professional throughout the process. And he is also very patient and efficient to address our issue with the order. Excellent customer service!
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
I recieved a broken coffee table top and Morgan was efficient in helping me resolve the issue. Thank you ever so much :)
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan at Homary is a standup guy! Very helpful and listened to everything I requested then offered a quick solution. He even saved me some money! Great experience!
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Morgan was very helpful in arranging my return, offered alternative options to a return and gave me information surrounding the process. Very much appreciated.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Very quick and excellent service
Polite and informative
Would highly recommend
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Agent communicated clearly.
Still waiting for the full resolution and updates
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Simple easy and to the point Morgan was quick to reply and simplified the issue
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
We returned from a holiday in Japan and wanted a Japanese style toilet. After a call to Homary we drove down quite a distance to see the display. One of the very few places where you can see them. Homary staff were excellent, and arranged delivery in a small vehicle to suit our access. The quality of the product is exceptional and it arrived really well packed with all fittings etc. all in all a great shopping experience
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Finding my kitchen island. Have me information on it's whereabouts and how to contact carrier.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Je n'ai pas encore monté Les meubles que vous m'avez envoyé mais je pense que je ne serai pas déçu de ces achats, merci, à bientôt.
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
I don't know about the products yet but making changes to my order Jay went above and beyond to help me fix some mistakes I made. Great costumer service
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary. Com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!
Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.
We look forward to welcoming you back again soon!
Whatsapp：+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK