• Homary

Homary

Ratings On Other Platforms

Trustpilot
4.4 / 5
ResellerRatings
3.1 / 5
Better Business Bureau
3.7 / 5
Write a Review

Overview

Homary has a rating of 4.4 stars from 630 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Homary most frequently mention customer service, shopping experience, and new furniture. Homary ranks 5th among Furniture sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 93.8%
Positive
345
Neutral
1
Negative
22
113
See all photos
How would you rate Homary?
Top Positive Review

“Impressed with them”

Sharon B.
10/26/24

Website was easy to use as was transaction. They give you updates on your purchase, mine came from overseas on the expected date. I did have a small problem with the item 'Float in Vanity" and they responded right away and took care of the problem. Highly recommend

Top Critical Review

“Problem & The customer service agent”

Erica P.
10/25/24

The agent was nice. However, this doesn't look like a customer service review, but an item review. Which misleading a customer on what they are filling out is shady. So I was going to give 5 stars, but now I'm not. But if I'm misunderstanding what I'm reviewing than I apologize. But the situation is $#*!ty. Firstly the pictures are very deceiving. The pictures make the item look much bigger than it actually is. Then it came without all the parts completely encased in the annoying styrofoam packaging protection that gets everywhere. I'm really upset that it's not what I expected size wise especially considering the price. But not only those inconveniences, but the fact that everything wasn't in the box. My item came missing the pole piece and it'll take up to 5 WEEKS for the item when it took 5 days for the incomplete item to show up. Yea I'm upset.

Reviews (630)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (219) return label (16) product quality (17) dining table (16) shopping experience (22) coffee table (16)
Thumbnail of user jenniferw3814
Michigan
1 review
0 helpful votes
  • Send Message
June 22nd, 2024
Verified purchase
Thumbnail of user davidl5387
Mark J. – Homary Rep

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user oksanal24
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 21st, 2024
Verified purchase

Super good, everything professional, my question was absolutely satisfied

Thumbnail of user davidl5387
Mark J. – Homary Rep

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user ryanp1214
Michigan
1 review
0 helpful votes
  • Send Message
June 21st, 2024
Verified purchase

Very helpful. Very helpful.
Do I have 50 characters yet?

Thumbnail of user davidl5387
Mark J. – Homary Rep

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user preethamf1
Michigan
1 review
0 helpful votes
  • Send Message
June 21st, 2024
Verified purchase

Answered all the questions as expected. Quick response and friendly support.

Thumbnail of user davidl5387
Mark J. – Homary Rep

Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.

We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.

We look forward to serving you again in the near future!

Whatsapp:+1-909-808-9057
Email: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user stephaniep1950
New York
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

Hans was very helpful and went above and behind to help me solve the problem

Thumbnail of user davidl5387
Mark J. – Homary Rep

Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Hans is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user had14
California
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

The service here is very good, the image is similar to the outside.

Thumbnail of user davidl5387
Mark J. – Homary Rep

Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.

We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.

We look forward to serving you again in the near future!

Whatsapp:+1-909-808-9057
Email: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user kellyd1834
GB
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

I needed help regarding my shipment. Spoke to Morgan. Excellent Customer Service!

Thumbnail of user davidl5387
Mark J. – Homary Rep

It warms our hearts to hear such amazing feedback, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Morgan is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user nasreddines
France
1 review
0 helpful votes
  • Send Message
July 18th, 2024
Verified purchase

J'ai fait un excellent achat de toilette intelligente, j'ai eu un souci lors de l'installation, Spencer du service après vente m'a été d'une grande aide, merci beaucoup pour votre professionnalisme.

Thumbnail of user davidl5387
Mark J. – Homary Rep

Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you're satisfied, Customer.

Additionally, we sincerely appreciate you taking the time to share your thoughts — and we agree, our team member Spencer is truly a valuable asset! We feel fortunate to have customers like you.

We look forward to serving you again soon!

Homary Social Engagement Team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user emmaj600
California
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

Revieved a broken bidet. I had the plumber ready to install. Morgan helped with a temporary
Resolution. Hoping it all works out.

Thumbnail of user davidl5387
Mark J. – Homary Rep

It warms our hearts to hear such amazing feedback, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Morgan is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user sarahp2298
GB
1 review
0 helpful votes
  • Send Message
June 19th, 2024
Verified purchase

Great communication and very helpful on live chat
Offer of exchange with order taking so long

Thumbnail of user davidl5387
Mark J. – Homary Rep

Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.

We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.

We look forward to serving you again in the near future!

Whatsapp:+1-909-808-9057
Email: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user thuyt51
California
1 review
0 helpful votes
  • Send Message
June 19th, 2024
Verified purchase

Great customer service
Answering all my questions
Very nice

Thumbnail of user davidl5387
Mark J. – Homary Rep

Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.

We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.

We look forward to serving you again in the near future!

Whatsapp:+1-909-808-9057
Email: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user shailas12
GB
1 review
0 helpful votes
  • Send Message
June 15th, 2024
Verified purchase

Morgan helped me with the delivery option changed from store pick up to home delivery.

Thumbnail of user davidl5387
Mark J. – Homary Rep

It warms our hearts to hear such amazing feedback, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Morgan is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user yashc18
California
1 review
0 helpful votes
  • Send Message
June 15th, 2024
Verified purchase

The customer service representative Jenny was great, she was able to resolve my issue swiftly.

Thumbnail of user davidl5387
Mark J. – Homary Rep

Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you're satisfied, Customer.

Additionally, we sincerely appreciate you taking the time to share your thoughts — and we agree, our team member Jenny is truly a valuable asset! We feel fortunate to have customers like you.

We look forward to serving you again soon!

Homary Social Engagement Team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user joshuad953
California
1 review
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

Was able to note my account about delivery preferences.

Thumbnail of user davidl5387
Mark J. – Homary Rep

Thank you for reaching out and providing us with valuable feedback.

Homary really grateful and appreciate you taking the time to share your rating with us.

If there's anything we can do to improve our offering, please let us know!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user valeriog9
GB
1 review
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

Fast refund for a mistake order thanks top@@@@@@@@@@@@@@@@@@@@

Thumbnail of user davidl5387
Mark J. – Homary Rep

Many thanks for taking the time to leave us a 5-star rating – it's much appreciated!

We will share this with the store team to let them know how we are doing.

If there's anything we can do to improve our offering, please let us know!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user jeffw2018
Washington
1 review
0 helpful votes
  • Send Message
June 15th, 2024
Verified purchase

I had a post sales issue and Morgan was fantastic. Went above and beyond

Thumbnail of user davidl5387
Mark J. – Homary Rep

Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Morgan is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user hollyb807
Texas
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

Missing a valve and needed quick help - she was polite and efficient. Thank you!

Thumbnail of user davidl5387
Mark J. – Homary Rep

Thank you for taking the time to share your experience with us! We're over the moon to hear that you’re happy, Customer.

Furthermore, we really appreciate you taking the time out to share your experience with us — and we agree, Jenny is truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Homary social engagement team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user mihirg4
Tennessee
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

I was able to connect with an agent and got timely responses about the issue.

Thumbnail of user davidl5387
Mark J. – Homary Rep

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user janep786
Ireland
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

I needed to perform a colour match and Queenie supported this decision with multiple pictures and helping to arrive at the right solution

Reason I chose this business:

They stock what appeared to be quality furniture

Thumbnail of user davidl5387
Mark J. – Homary Rep

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user micheleg640
California
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase

Morgan helped me quickly and efficiently. Appreciate this kind of service very much

Thumbnail of user davidl5387
Mark J. – Homary Rep

Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you're satisfied, Customer.

Additionally, we sincerely appreciate you taking the time to share your thoughts — and we agree, our team member Morgan is truly a valuable asset! We feel fortunate to have customers like you.

We look forward to serving you again soon!

Homary Social Engagement Team:)

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user christinev1031
France
1 review
0 helpful votes
  • Send Message
September 30th, 2024
Verified purchase

YASMINE A ÉTÉ TRÈS ACCUIELLANTE ET TRES PROFESSIONNELLE. J AI BEAUCOUP APPRÉCIÉ SA RÉACTIVITÉ ET SON EXCELLENT FRANCAIS.

Thumbnail of user davidl5387
Mark J. – Homary Rep

Merci d'avoir pris votre temps précieux pour laisser votre avis et d'avoir reconnu notre formidable équipe, client, et nous pouvons qualifier votre avis d'exquis!

Merci non seulement de nous avoir confié votre séjour, mais aussi d'avoir pris le temps de faire part de votre expérience aux autres.

Nous avons hâte de vous accueillir à nouveau bientôt!

Whatsapp: +1-909-808-9057
Envoyez-nous un e-mail: service@homary.com
Appelez-nous: +1-888-603-9888 / +44-808-175-1919 (numéro gratuit aux États-Unis et au Royaume-Uni)

Thumbnail of user janem1768
Illinois
1 review
0 helpful votes
  • Send Message
June 15th, 2024
Verified purchase

Helpful Pleasant took the time to correct the problem.

Thumbnail of user davidl5387
Mark J. – Homary Rep

Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.

We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.

We look forward to serving you again in the near future!

Whatsapp:+1-909-808-9057
Email: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user jeffl1835
Washington
1 review
0 helpful votes
  • Send Message
June 15th, 2024
Verified purchase

Easy to get help with returns, friendly service and everything was very quick

Thumbnail of user davidl5387
Mark J. – Homary Rep

Thank you for your wonderful review and for acknowledging the dedication of our amazing team, customer. We truly value your feedback and are thrilled to know you had a memorable shopping experience with us.

We appreciate your trust in choosing Homary for your furniture purchases and for taking the time to share your experience with the wider community. Your kind words encourage us to keep striving for excellence.

We look forward to serving you again in the near future!

Whatsapp:+1-909-808-9057
Email: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user roberta4400
Arizona
1 review
1 helpful vote
  • Send Message
May 18th, 2024
Verified purchase

There was a problem, he provided a solution quickly and saved me returning it. Love the clock thanks

Thumbnail of user davidl5387
Mark J. – Homary Rep

Many thanks for taking the time to leave us a 5-star rating – it's much appreciated!

We will share this with the store team to let them know how we are doing.

If there's anything we can do to improve our offering, please let us know!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

Thumbnail of user marciag312
Mississippi
1 review
0 helpful votes
  • Send Message
June 10th, 2024
Verified purchase

Shipping was a little slow items arrived with no damage. Customer service was very pleasant!

Thumbnail of user davidl5387
Mark J. – Homary Rep

Thank you for taking your precious time to leave your review and for recognizing our amazing team, Customer, and we can define your review as exquisite!

Thank you not only for entrusting us with your stay, but for taking the time to let others know about your experience.

We look forward to welcoming you back again soon!

Whatsapp:+1-909-808-9057
Email us: service@homary.com
Call us: +1-888-603-9888 / +44-808-175-1919 (Toll-free within the US and UK)

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From the business

Homary is the ultimate destination for various outdoor covering solutions. Our unique selling points are affordability and high quality, offering a wide range of sizes and stylish designs at the best prices.

Over the past three years, Homary has established a thriving customer base and strong global presence in the United States, the United Kingdom, France, Germany, and other European countries, as well as in Australia. With recent expansions in the UK and global shipping capabilities, our goal is to simplify outdoor maintenance for both brands and consumers.

We take pride in connecting with over 100,000 direct customers, hospitality leaders, and globally renowned brands such as The Ritz-Carlton Hotels and Resorts, Pratt & Whitney, InterContinental Hotels & Resorts, Hyatt Hotels Corporation, Heritage Hotels and Resorts, Inc., Royal Sonesta Hotel, Westin Hotels & Resorts, Mackinac Island, Magna International, Six Flags Entertainment Corporation, Walt Disney Resorts, Smokin Brothers, Magnolia Porch Swings, and many more, who trust Homary to meet their diverse covering needs.

Our product portfolio includes a variety of items such as patio furniture (sofa beds, loungers, L-shaped sectional sofas, chairs, curved sofas, dining sets), grills, kitchen islands, fire pits, industrial requirements, speakers and fountains, statues, boats, and other miscellaneous household equipment. We also accept special requests for custom and personalized covers by adding logos, designs, or images to any type of cover.

To learn more about our products, please visit our website.

Business History

Homary is the ultimate destination for various outdoor covering solutions. Our unique selling points are affordability and high quality, offering a wide range of sizes and stylish designs at the best prices.

Over the past three years, Homary has established a thriving customer base and strong global presence in the United States, the United Kingdom, France, Germany, and other European countries, as well as in Australia. With recent expansions in the UK and global shipping capabilities, our goal is to simplify outdoor maintenance for both brands and consumers.

We take pride in connecting with over 100,000 direct customers, hospitality leaders, and globally renowned brands such as The Ritz-Carlton Hotels and Resorts, Pratt & Whitney, InterContinental Hotels & Resorts, Hyatt Hotels Corporation, Heritage Hotels and Resorts, Inc., Royal Sonesta Hotel, Westin Hotels & Resorts, Mackinac Island, Magna International, Six Flags Entertainment Corporation, Walt Disney Resorts, Smokin Brothers, Magnolia Porch Swings, and many more, who trust Homary to meet their diverse covering needs.

Our product portfolio includes a variety of items such as patio furniture (sofa beds, loungers, L-shaped sectional sofas, chairs, curved sofas, dining sets), grills, kitchen islands, fire pits, industrial requirements, speakers and fountains, statues, boats, and other miscellaneous household equipment. We also accept special requests for custom and personalized covers by adding logos, designs, or images to any type of cover.

To learn more about our products, please visit our website.

Company Representative

Thumbnail of user davidl5387
Mark J.
Account manager
Typically responds within 3 days

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