Homary

Thanks to their outstanding customer service. I was looking for a specific style of bookshelf, and their team not only guided me to the right category but also patiently explained the differences between various products which were available.

Really poor quality and workmanship on both tabel and chairs. Pilot holes are misaligned and chairs cannot be assembled in a balanced manner. Dining table inserts are moving and legs cannot be flushed against the top.shakes all the time. Please stay away from this really low quality retailer. They do not offer any solutions and take a very long time to decline all requests. DONT WASTE YOUR MONEY

Bad customer service and broken products. Instead of solving the issue they are keeping me hostage to remove my complaint otherwise I do not get anything. It is almost 4 months they sold a bad product and are not willing to solve it! Very frustrating.

This store is a treasure trove for design enthusiasts! Their diverse catalog includes everything from elegant Scandinavian designs to chic industrial pieces. I ended up buying a sleek glass-top table that perfectly suits my eclectic style.

My furniture online shopping experience was seamless! Not only did they have a wide selection of beautiful pieces, but their easy-to-follow installation instructions made setting up my new bedroom set a breeze.

This website is my go-to place for finding high-quality home decor pieces. Their commitment to design excellence is evident in every product they offer. I recently purchased a set of plush, hand-woven rugs that added a cozy and inviting atmosphere to my living room. The overall experience was outstanding.

Shelving units helps a lot in my limited space. I ordered a customize system that not only organized my belongings but also added an artistic touch to my room. The attentive customer service answered all my design queries, making my online shopping experience both efficient and enjoyable.

Product delivered not as pictured… very poor quality! I have sent a total of 9 emails to customer service, as well as 3 phone calls. Still no return label sent. Just an auto generated response to watch my email for return label. This has been going on for over two weeks. Seems like they are blowing me off just long enough that the product can't get back to them in the 30 day window in which I'm able to return for any reason per their website. Do not order from this company!

Bought two computer desks from them recently for ~$1450 in total. Both required a replacement due to damage and manufacturing defects. One table got replaced. On the other one we are still going back and forth. Generally, expect very high level manual, missing parts, misaligned factory drilled holes. Very shoddy product quality, even for a product manufactured in China.

I bought more than 10 pcs of furniture from this website, and the qualities are really bad at the prices they are selling for. When some items become structurally defective right after assembling, I requested a return since it's within 30 days. They say they will process the return, but then it took several weeks, and multiple customer service members reached out. Each says different things, and they try to prevent you from returning anything. Very bad after-sale service. Don't buy, it's only going to give you a headache later.

In love with this bookcase! So easy to put together myself and much higher quality than expected. The gold and wood complements our dark bedroom walls so nicely and this is exactly what I was looking for. 1010 would highly recommend!

Shopping for space-saving furniture was an amazing experience! Their innovative designs combined style and functionality perfectly. I purchased a convertible sofa bed that effortlessly transformed my living room into a cozy guest room. The excellent customer service team guided me through the options, ensuring I found the ideal piece for my small apartment.

This brand left me awestruck with their impeccable taste and commitment to quality. Their attention to detail is truly commendable. I found an exquisite art decor mirror that became the focal point of my hallway, instantly elevating the space. The shopping experience was a pleasure from start to finish, with friendly customer service and a seamless process.

This brand went above and beyond to provide exceptional customer service during my online furniture shopping journey. Their representatives were not only knowledgeable but also genuinely passionate about interior design. They took the time to understand my style preferences and offered personalized suggestions, making the selection process enjoyable and stress-free. I am delighted with the quality of the dining table and chairs I purchased, and the outstanding customer service made the entire experience memorable.

I ordered what I thought was a nice piece of furniture; paid around five hundred dollars; waited for 3-4 months only to receive a flimsy, cheap and warped bookcase. The shelves were already chipped. I needed my own tools to assemble. The sides of the bookcase were bent so badly the top was almost 4 inches wider. After we assembled the piece, it stands as a light and wobbly piece. Nothing like the sturdy bookcase I was expecting for that price. I had purchase another bookcase from their competitor and I'd give them a 10/10! Don't buy from Homary! It's a waste of your money and time.

This brand dedicate to customer satisfaction which impressed me during my online furniture shopping. When my bookshelf arrived with a damaged shelf, I was initially worried about the hassle of returning it. But their exceptional service proved me wrong. They quickly organized a replacement, and the process was hassle-free. I'm now a loyal customer thanks to their prompt and attentive support.

Do not buy stuff from this website, you will have to pay for the shipping return cost if you are not happy with your purchase.
It is very inconvenient, an item might look very nice on the website, but when you receive it the quality is very poor.
Beware! Don't make the mistake I did.

I had a fantastic furniture shopping experience at this store, largely due to the exceptional customer service. The staff was patient and attentive, taking the time to understand my preferences and offering valuable suggestions. The product quality is outstanding - my new furniture not only looks stunning but also feels solid and well-crafted. I'm extremely satisfied with my purchase.

Reviews on the Homary site are fake. My negative review was never shown. These products are the same cheaply made garbage you would find in Chinatown. Do not buy unless you want to throw away your money like I did.

They say if something looks too good to be true it probably is. I was about to drop almost $1000 on this site (similar item on other sites is almost double) so I decided to read the reviews. There were word for word 5 star reviews made a year apart, not to mention almost every 5 star review was duplicated and posted twice in a row. Only a handful were from "verified buyers" and who knows if that's even true. If a company is deceptive with their website and reviews, that's all I need to know to take my business elsewhere.

Can i give -ve stars. Please allow me to do at least 0 if not -ve.
This company does not understand what customer service is at all.

Talked to a few people even get the problem escalated and asking for so many different things. Neither did they resolve the problem or acknowledge anything at all. To say the least, i will never buy anything from there ever again and I will tell my friends and colleagues not to do the same. Will it hurt them probably not and with this attitude they have they probably don't even care. It is ok eventually it will come back around and they will get their dues.

At the very least acknowledge your issues and fix them. Not to say that the product was late to deliver in the first place. They are hiding behind lies and play delay tactics to avoid dealing with the issues.

Seriously get out of the business if you cannot handle the products. No one seems to understand anything and cannot even find videos on the item which was order within 1 year.

Very cheap and overpriced items. I would have been better off buying at ikea or some no brand item on Amazon or Wayfair. The furniture and the lamp they sent me were so unbelievably cheap, it is disgusting. I can't believe I was so gullible buying from this company. I hate leaving negative reviews, but Homary is terrible. Be warned.

Terrible service and poor quality products. They sell chinese and indian crap that you will wait forever and then you won't be able to get your money back. I ordered a sofa and a desk from them. I waited 5 months for the sofa, instead of the promised 3. Then I received a letter stating that I had to wait 3 months more. The desk came in 4 months, but it turned out to be wrong colour, wrong size, terrible quality and the boxes in it do not close properly. For the past three weeks I have been trying to get a refund from them for a desk. Unsuccessfully. Just a nightmare. Never contact this company.