HomeBello has a rating of 2.4 stars from 230 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HomeBello most frequently mention customer service, credit card, and phone number problems. HomeBello ranks 21st among Wedding Gifts sites.
I ordered the 4x6 snake print Addison Ross picture frame from Home Bello and everything from the ordering of my frame to the delivery went very smoothly. The frame itself was back ordered but it was delivered within a week of be told the status so it was not a long time out on waiting and I wasn't in any hurry since the frame was for our house. The frame itself is gorgeous and arrived in perfect condition and packaged very well. So glad I ordered from here because I also got it for a great price. I will definitely be ordering more home decor from here in the future.
Ordered a bezel, their email about why it's was delayed and there text, showed unprofessional as they called the city where they operate out of thief's, and I'm a customer, not their buddy, item finally came wrong size, sent back, they received in 2 days, 2 weeks later claim they don't accept return their website said you have 3 days to return, now claim price of item will be charge for restocking, claim very small print,
Whats so special about Homebello.com is they dont quote unbelievable prices and discount them like many others. I had ordered Rigaud Complete Large Standard Candle for hosting a beautiful and romantic candle light dinner and which turned a memorable night for me. Like every buyer I too researched for suitable deals, but found none like in this website. So, you dont need to worry about your purchases right at here.
Charm described as "large". Needs more definite a description. Charm arrived and has a definite front and back (hollow on that side.) Charms don't usually have "backs". A bit overpriced, I'd say, even though "on sale." My main complaint is this annoying website where what I'm now typing is so small and SO FAINT I can barely see what I'm writing. I do lots of on-line shopping and this one is worth just 2 stars. Sorry.
The picture frame I just bought from HomeBello is gorgeous and I can't wait to give it to my friend who is the bride. Beautiful, quality piece and I'm actually going to buy one for myself. So impressed with their selection in beautiful gifts.
Products used:
Tizo picture frame
Home Bello has a great array of beautiful Portuguese China to select from among other things.
I recently ordered some gorgeous tea cups and saucers. They told me as they were on back order, I would receive a 5% discount. The order arrived 2 weeks later with no breakage.
The packer included 2 more cups and saucers than I had ordered, and Nikki graciously told me to keep them as a gift from her.
I would highly recommend this company to my friends for their excellent service and product quality.
P Mack
Somehow my salad forks disappear one by one (most likely thrown away on a paper plate). I had a hard time finding replacements until HomeBello appeared on Google. My order was processed with an immediate reply and I should receive the forks very soon (and no shipping charge). Great service for sure!:-)
I placed an order for some small pots that had no lead time. They never arrived so I emailed to see when they were shipping. The ETA kept getting moved back (which I understand) but I had to keep reaching out to hear anything. The last time I reached out it had been over 6 months since placing the order. Their reply was that they had just cancelled it. I understand shipping and lead times are a bit crazy right now, but I was mostly disappointed with their short emails/reactions and then lack of care to follow up and then just cancelling my order without letting me know. I easily found the same pots on another site right after this last interaction :/
Homebello.com is one of very popular site in jewelry online shop. I purchase all my jewelry from homebello and always get very nice pricing. Great prices, excellent customer service and fast shipping. Keep up this good work, and thanks
Like most of the men, I too dont have much idea about charms and pendants, but something struck me when I was browsing Homebello.com and I bought this Two-Tone Gold Rose Virgin Mary Pendant for my wife. And guess what? She was surprised and extremely pleased with it. Moreover, I benefited because I received the pendant at a slashed rate (a big discount, mind it!)
I've seen these bad reviews on here and I just don't believe them! I have been communicating back and forth with the company and they have been so helpful and really seem to care about their customers! I will definitely be ordering from them again in the future. I ordered a necklace pendant from them and a man named Josh from their customer service email did not leave me wondering where my item has been and I am receiving it tomorrow. Honestly if you have questions just email them because they have been very nice and caring.
I received four lovely fantasy green (pastel lime green) rice bowls recently. Arrived in perfect condition, professionally wrapped. I've owned various Bordallo Pinheiro majolica (green) over the years and I'm thoroughly enjoying using the HomeBello rice bowls as well as the matching dinner plates and cereal bowls everyday or whenever I have guests! Looking forward to getting two more cereal bowls to complete my collection!
Products used:
Bordallo dishes
Homebello.com is one of most popular site in jewelry online shop. I bought a ring for my wife which had been reached my home with free shipping cost.In this site product are so usable and comfortable, chief rate. I bought my elder sister all jewelry from here. Because their service and product are so good.So if you have need any jewelry you buy from this site or would order.
I recently ordered a Halcyon Days bangle from HomeBello, and was sad to see that it arrived with a blemish/defect on it. Spending a good amount of money on an item I expect it to at least start out in perfect condition as I am not "easy" on my jewelry, wearing it to work and such. I was put in touch with Nikki who made the process of returning it to be fixed incredibly quick and easy. I work in retail and have a great appreciation for good customer service. In spite of the small hiccup in the beginning (which I totally understand happens on occasion) of my order, after my overall experience I would definitely shop with HomeBello again. Sale, and customer, saved.
The white gold ring flimsy as can be. Both rings came without the Diamond cut circle connected - nothing like the pictures on the website. I communicated with Josh who sent me the white gold ring with the Diamond cut circle that it came without but I asked him to send it connected and he did not. I will never order another thing again. This ruined my whole experience with Home Bello!
I ordered drinking glasses at the beginning of the week. Spent extra for faster shipping so I could receive them by Friday. After a week of waiting for a tracking number or the actual delivery, I spent a whole day trying to get an answer from the company - they don't have a live person to speak with. You can text and 6 hours later, you might get a response. It was after all of that, I was informed the items I ordered were on back order (not previously communicated to me) and since I was in a hurry because I spent extra on the shipping, they cancelled my order without asking me first. Ridiculous! Terrible customer service. Within 5 minutes I had ordered the glasses that I wanted on another site. They should be here in 2 days. Wasted my time with HomeBello.
I do a lot of research when I'm buying jewelry and am always amazed at the varying prices HomeBello has beautiful products and amazing prices. Customer service is always very prompt in replying and is always attentive. Destination site from now on.
I ordered the wrong size of a pendant. I couldn't find how to submit a return, and according to the site certain conditions do apply. So when I emailed asking for clarification, I wasn't sure what the response would be. I was planning on just purchasing a larger pendant if the order was not allowed to be exchanged. However, the response I received from customer support was written unprofessionally and came across aggressive. I will not be purchasing again from this company. Customer service IS A QUALITY that is expected when purchasing higher end items.
Products used:
Gold diamond pendant
I had a great experience with this company. Josh was quick to answer all questions with very positive results. I would encourage you to trust this sight and not listen to all this negative input.
Very satisfied customer! Was so excited to send this to my granddaughter as she had broken hers. And it was a replacement that I found with Josh at Homebello.
Tip for consumers:
If you have questions.. contact customer service
Products used:
Hand blown glass
I order some picture frames over 5 weeks ago. They have not arrived. When there is occasional feedback from them, they say the shipment will arrive the following week. It has not arrived. They are massively disorganized, if not dishonest.
Home Bello has the worst service that I have even encountered on the internet. I would advise anyone who is thinking of ordering from them, DON'T DO IT.
This company/owner is unreasonable and rude to deal with. They do not have a phone number. They accept no returns, even those that are still shrink wrapped and within a few days of receipt. Take my advice from my experience: deal with a real retailer.
Mistakenly shipped the wrong finish item. Gave me a discount to keep it, and will ship the correct item along with an additional discount and free freight when it becomes available. That's about all you can ask for!
I made the mistake of purchasing from an unknown company because they offered something i could not find elsewhere, order never shipped. Reported them to bbb and will be calling my bank to stop payment.
The item never arrived so we wrote a series of emails that had no response. We texted them and kindly asked for a refund. Mohammed Funigs wrote back cursing at us. Never in my life have I ever experienced anything like this! They are true scammers!
I have several Fire and Light dishes I bought years ago - I love them but they are spendy. I ended up purchasing more because Home Bello prices were better than other stores. So happy with my purchase! Thank you!
They be crawling on there nasty $#*! knees making cheap garbage don't buy from these scammers they pay there dirty knees family to write positive reviews there desperate and craving good reviews you guys sell hot garbage that I $#*! on and sent back to you as scammer payback dirty knees
Tip for consumers:
There scammy asf
Products used:
Belts
What a fabululoua experience I had with Homebello! They shipped my bowl promptly and in excellent secure packaging, three boxes with packing peanuts too it was received in pristine condition and it is an extremely fragile piece. Will certainly shop the site again!
Tip for consumers:
Excellent trust worthy site.
Products used:
Decorative bowl
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