• HomeBello

HomeBello

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Overview

HomeBello has a rating of 2.4 stars from 230 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HomeBello most frequently mention customer service, credit card, and phone number problems. HomeBello ranks 21st among Wedding Gifts sites.

  • Service
    59
  • Value
    55
  • Shipping
    54
  • Returns
    36
  • Quality
    53
Positive reviews (last 12 months): 42.9%
Positive
3
Neutral
0
Negative
4
24
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How would you rate HomeBello?
Top Positive Review

“Beautiful Addison Ross Snake Picture Frame”

Renee D.
3/7/24

I ordered the 4x6 snake print Addison Ross picture frame from Home Bello and everything from the ordering of my frame to the delivery went very smoothly. The frame itself was back ordered but it was delivered within a week of be told the status so it was not a long time out on waiting and I wasn't in any hurry since the frame was for our house. The frame itself is gorgeous and arrived in perfect condition and packaged very well. So glad I ordered from here because I also got it for a great price. I will definitely be ordering more home decor from here in the future.

Top Critical Review

“Don't trust this company”

Rob J.
5/17/24

Ordered a bezel, their email about why it's was delayed and there text, showed unprofessional as they called the city where they operate out of thief's, and I'm a customer, not their buddy, item finally came wrong size, sent back, they received in 2 days, 2 weeks later claim they don't accept return their website said you have 3 days to return, now claim price of item will be charge for restocking, claim very small print,

Reviews (230)

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Reviews that mention popular keywords

customer service (71)
Thumbnail of user jeremyr222
California
1 review
3 helpful votes
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January 6th, 2021
Verified purchase

Excellent customer service. Definitely worth buying from. Definitely recommending to family and friends.

Service
Value
Shipping
Quality
Thumbnail of user arvindr2
India
1 review
2 helpful votes
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May 2nd, 2018

Excellent piece! I bought this one to gift my friend and I must say I got a great deal, especially in terms of quality, price, and services.

Thumbnail of user beckyb195
Oklahoma
1 review
2 helpful votes
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February 22nd, 2020

Beautiful artwork. I purchased it to replace one I broke. I added a glass dome and my mummified hummingbird. Love it!

Thumbnail of user simonem94
Canada
1 review
1 helpful vote
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January 15th, 2021
Verified purchase

Ty so much it is beautiful my brother loved it he was so happy he cried of joy excellent work I would recommend it always ty again

Thumbnail of user angieb325
Alabama
1 review
2 helpful votes
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June 19th, 2022

I love the items I order and will definitely recommend this store and shop with them
Again in the near future! Highly recommend!

Thumbnail of user omib
Virginia
1 review
2 helpful votes
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February 1st, 2018

My bangle is very pretty. Homebello price is better than amazon even me paid shipping. Danke and I and family friends come back again.

Thumbnail of user kellyt851
Indiana
2 reviews
0 helpful votes
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April 11th, 2022

Shipping great and arrived early. Customer Service was friendly and responded quickly. Happy with outcome!

Tip for consumers:
Great site

Products used:
Zippo

Service
Value
Shipping
Returns
Quality
Thumbnail of user annam1693
Virginia
1 review
0 helpful votes
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January 9th, 2022

I have bought a couple of pieces but recently a 1.8mm tri color gold rope it's amazing as always I will be back to purchase more I highly recommend

Products used:
1.8mm tri gold rope anklet

Service
Value
Shipping
Returns
Quality
Thumbnail of user rachelh296
Ohio
1 review
0 helpful votes
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December 24th, 2019

The mini ceramic pink tree was exactly what I was looking for. Perfect size for the dresser and multi color bulbs shine bright. Love it!

Thumbnail of user jayab5
Texas
1 review
2 helpful votes
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October 13th, 2019

I loved the A&M pendant! It was beautiful and looked exactly like the picture :) I couldn't ask for a better piece of jewelry.

Thumbnail of user kellyr125
Massachusetts
1 review
1 helpful vote
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September 11th, 2017

So happy with my purchase! First time ordering from you guys and I got my order so fast! Great! I will be purchasing from this website more!

Thumbnail of user ryanm193
India
1 review
1 helpful vote
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April 3rd, 2018

Bought this glamorous ring from Homebello.com and its truly satisfying to see this again and again on my finger. A complete shoppers delight!

Thumbnail of user marthac268
California
1 review
1 helpful vote
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April 27th, 2020

I love the detail of the pacifier. It's a good deal! I look forward to seeing more things. It's a unique item and I would purchase it again. Martha

Thumbnail of user jc356
New Jersey
1 review
1 helpful vote
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September 3rd, 2017

The little glass turtle and turtle necklace were perfect.! Absolutely love these and the customer service I received! Will definitely order again.

Thumbnail of user drewg17
Ohio
1 review
2 helpful votes
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July 27th, 2017

I have never experienced worse customer service, never been robbed of 100 dollars, and never been cursed at multiple times by customer service DO NOT BUY AT ANY COSTS

Thumbnail of user annp18
Arkansas
1 review
4 helpful votes
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January 6th, 2015

Great prices, excellent customer service and fast shipping. Totally happy with the purchase and service.

Thumbnail of user ericc645
Brazil
1 review
2 helpful votes
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December 22nd, 2019

Highly recommended!
I was amazed at the product received, even with international delivery, I received before the deadline and the product is amazing

Thumbnail of user frankw9703
Arizona
1 review
0 helpful votes
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August 15th, 2023

Bought a necklace for my wife. Fast shipping. Packaged nicely. Would be happy to order from them again. Thanks!

Thumbnail of user luiss687
California
1 review
1 helpful vote
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July 18th, 2023

Paid for it and they sent me a wrong item. No reply to my emails. Stay away from this seller, not reliable.

Thumbnail of user keanam5
Texas
1 review
0 helpful votes
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February 24th, 2022

Order arrived completely smashed. Customer service is totally non responsive. Phone number goes to a recording.

Thumbnail of user tammyg55
Canada
1 review
2 helpful votes
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January 31st, 2018

Not sure how this site can keep their prices so low. Its great and ship to Canada too. Very nice gold chain. Happy with it

Thumbnail of user lenm119
Connecticut
1 review
0 helpful votes
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May 4th, 2020

I ordered two teapots from the Franz Porcelain collection... products were as advertised and arrived in perfect condition... well done

Thumbnail of user monicaj57
Michigan
1 review
0 helpful votes
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April 30th, 2018

This email starts at the bottom never will deal this rude company with cheap junk again

You know what the cheap thing fell apart and I will just put my comments online and I will go to Pandora and by a quality one to hold my charms if this is how you talk to and treat your customers you won't be in business long! I have been in customer service for 30 years and you are ridiculous. Monica

From: HomeBello Support [mailto:*******@homebello.com]
Sent: Friday, April 27,2018 3:19 PM
To: Monica Jones
Subject: Re: Invoice ID #*******

Its not our fault that you broke it but just this once Send it back and we send you a replacement ASAP
Josh
HomeBello Customer Service

On Fri, Apr 27,2018 at 11:56 AM Monica Jones <*******@riverrain.com> wrote:
No I was wearing it and it fell apart for $80 I expected to last longer than a week I just have not had time to email and you do not sound very nice about it!

From: *******@homebello.com [mailto:*******@homebello.com] On Behalf Of HomeBello Support
Sent: Friday, April 27,2018 2:48 PM
To: Monica Jones
Subject: Re: Invoice ID #*******
You received it TWO weeks ago and just noticed its broken?

On Fri, Apr 27,2018 at 11:46 AM, Monica Jones <*******@riverrain.com> wrote:

Hi I got my bracelet and it broke it came apart where the strap meets the claps it came out could I get a new one please. Thank you Monica

Thumbnail of user irinaa24
New York
1 review
0 helpful votes
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June 19th, 2020

I love the bracelet, it is gorgeous.
The bracelet is exactly what was expectedly.
I also appreciate friendly customer service.

Thumbnail of user donc156
Australia
1 review
3 helpful votes
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March 10th, 2018

I found the product very good and my wife was over joyed with her anniversary present.
Would definitely recommend this company.

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