HomeBello

I ordered the 4x6 snake print Addison Ross picture frame from Home Bello and everything from the ordering of my frame to the delivery went very smoothly. The frame itself was back ordered but it was delivered within a week of be told the status so it was not a long time out on waiting and I wasn't in any hurry since the frame was for our house. The frame itself is gorgeous and arrived in perfect condition and packaged very well. So glad I ordered from here because I also got it for a great price. I will definitely be ordering more home decor from here in the future.

I received a beautiful Annieglass Cake Plate that was broken in many pieces. Customer service did a fabulous job getting it replaced quickly. I received the replacement yesterday and it is as beautiful as I had anticipated.
Thank you for excellent customer service!

This company burdened me with sending an extreme devalued replica of what I purchased. (Not talking about a replica of a brand name, either) I saw & ordered a pair of earrings that my daughter really wanted. Then, I received an unacceptable copy that does not match the photo. Upon contacting the company less than 30 days from when I received it, they refused to assist me. Photos show the email indicating my purchase and the actual item that I received.

I found three items on this site that were exactly what I was looking for. The price, combined with an online promotion, was hard to beat. The customer service was fast, responsive and friendly. Would wholly recommend. They seemed to really care about their customers and their satisfaction. Will be shopping there again.

I got this glass turtle as present for my mother and we both love it! It's beautifully made and well crafted.
The price was also very affordable. I feel that I could have paid more considering the quality of this gorgeous little piece of art.
The only concern I had was that the shipment tracking appeared as if it was never shipped, but then the product arrived within a week and in perfect condition, so I have no complaints.
Overall, my experience with HomeBello has been very pleasant. If I'm in the market for more stuff, I will be back!

I purchased an item and then the next day my order was cancelled. I called and left a message asking why the order was cancelled. I did not receive a response. Then I was blocked from their site and this message is displayed:

Restricted Access!
You cannot visit our store from your current location or if you're using a VPN IP address that has been involved in fraudulent & criminal activities.
Please email us at *******@homebello.com for more information!

The I read these other reviews. It is pathetic that these fraudulent sites are so hard to shut down.

Placed an order for white gold bamboo earrings Dec. 30,2020. Did not receive my purchase until Jan. 20,2021. When I received my order one of the Earrings was broken and did not close. When I reached out to Homebello customer service to request a replacement I was told that I needed to file a formal complaint for their records. I responded via email and asked how to file the complaint and was told to Google it, as Google is very informative. Extremely unprofessional. You cannot reach this company via phone. I had to go through PayPal to get my money back! Poor customer service! Terrible quality merchandise!

Caveat Emptor! Customer Service is terrible. Received defective (expensive) tablecloth. They refuse to take it back or replace it. I think they are selling seconds and passing them off as first quality.

Absolutely terrible company! Bought a jewelry box for my wife for Christmas. It arrived damaged. Attempted to contact the company FIVE times. Three using their 'contact us' and twice using their 'customer service' e-mail over the span of two months. No responses; utterly ignored. And yes, checked my spam and trash often. Have to now go through PayPal to resolve. Not sure how they got such a decent rating on this site. Check out Google Reviews and BBB Reviews, all 1-Star and all negative. Trash company that should be dismantled in my opinion.

I kept seeing these beautiful porcelain vases while traveling through Portugal Fall 2018. They were too big for my luggage and several stores would not ship back to the states. So happy I found HomeBello on my return and could get a pair shipped for my enjoyment.

This is a wonderful resource. All my questions were promptly answered. The items I ordered were on back order. Josh kept me apprised and even offered to cancel if I wished (I did not.) To expedite matters, he had the shipment sent directly to me and it came much sooner than I anticipated, in perfect condition, and less expensive than the manufacturer's price. I am very happy to have found Homebello and look forward to doing business with them again. I'm sorry I didn't know about them before.

I have been buying all my silver and gold from homebello and it's much better pricing than here in UK, sure it takes 10 to 12 days to receive them but it's totally worth the discounts. Thank you from U. K.

This company is a scam. I made the transaction on their website too quickly as they had the item I wanted at a discount. I wish I had done some research on them as I would have seen the other, many negative reviews. They contacted me via email that my item was out of stock but if I waited, I'd get an additional discount. I asked for an order cancellation. Their phone number no longer works and they will not email you back. Save yourself the time dealing with your credit card company or PayPal trying to get your money back and just avoid them.

Hi!

Thank you for the nice propeller charm. It was nicer than the description, very fine indeed.
Fast delivery too, with tracking. It is so fine to follow the order.
Kind if you to declare a lower value to the Swedish custom, I did not have to pay anything extra.
Keep up this good work, and thanks!

Per in Sweden

I ordered a Christmas music display based on the photo on the HomeBello website. What arrived was a completely different item. Josh at HomeBello said ship it back and they would credit the purchase plus freight. After I had to ask, they did credit the item but not the return shipping. Now, complete radio silence. There are many reputable vendors in the world. This isn't one of them. AVOID!

This is not a company doing business based on all these horrible reviews and now my experience. This is a scam to STEAL from consumers and this is FRAUD! Placed an order that was in stock, next day receive an email that it's now on back order and I have 36 days to cancel and to advise. No one will return my numerous emails asking if it will be available again and the company does not have a telephone number, only text which they will also not respond to. Save your money, you'll never see your product or refund with this scam outfit! Can someone of authority do something about this?!

Don't waste your time. They advertise products that they don't have. Customer service reps are idiots. I asked why do you have this online for sale if you don't have it in stock? Their reply: "Get a life". Total SCAM!

I asked about a product they had on their website for sale. They only accept text messages - no phone calls. After a few text messages they told me they don't have any of that product in stock. I asked them why they were selling something they don't have in stock? The person that responded said, "U worry about your own biz".

Complete $#*! - don't even bother with this company! They are probably a scam company trying to get credit card info - so glad I didn't order from them!

AVOID AT ALL COSTS!

I asked where my item was as it had been a month and got this as a reply-
Just opened a case with USPS, will keep you posted, not a big fan of morons like you who spread their negative energy around but hey u r just British I guess

No only are they incapable of sending something that I paid extra shipping on they call me a moron for wanting my order... lovely customer service!
No negativity just want what I paid for, please sort it. Happy new year x

I placed an order (excess of $1,000.00) for multiple pieces for a dinner set over 1 year ago! HomeBello charged my credit card and only sent me half of the items. Josh, AKA "Mr. Customer Service by Text", strung me along for 6 months claiming the items were on back order and coming from Europe. That was 6 months ago! Now a year has passed and I never received my items. To add insult to injury, Josh stopped responding to my e-mails and texts.

Ordered a pitcher and set of glasses for my brothers wedding. Was told of several delays due to December 2021 shipping issues. Totally understood and opted to wait. The glasses finally shipped with one broken which the company did send him a new one however, they never sent the $140 pitcher! Contacted Customer Service several times and they did respond a few times until they didn't…issue never resolved. Did file a BBB report and of course they didn't respond to that either. Don't waste your time!

Ordering Franz Porcelain products online... very long story, on going for a year trying to get my products and money back, they claimed they refunded me but it never came and they just started ignoring my emails.
Don't trust them! They ripped me off over $300..

This site just ripped me off completely I have used my credit card to make purchases all over the internet and when I come here to buy a simple ring they take the money and tell me my card was declined 3 days before the scheduled delivery date that it was supposed to arrive on