HomeBello has a rating of 2.4 stars from 230 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HomeBello most frequently mention customer service, credit card, and phone number problems. HomeBello ranks 21st among Wedding Gifts sites.
I ordered the 4x6 snake print Addison Ross picture frame from Home Bello and everything from the ordering of my frame to the delivery went very smoothly. The frame itself was back ordered but it was delivered within a week of be told the status so it was not a long time out on waiting and I wasn't in any hurry since the frame was for our house. The frame itself is gorgeous and arrived in perfect condition and packaged very well. So glad I ordered from here because I also got it for a great price. I will definitely be ordering more home decor from here in the future.
Ordered a bezel, their email about why it's was delayed and there text, showed unprofessional as they called the city where they operate out of thief's, and I'm a customer, not their buddy, item finally came wrong size, sent back, they received in 2 days, 2 weeks later claim they don't accept return their website said you have 3 days to return, now claim price of item will be charge for restocking, claim very small print,
I had my bridal registry with them and they gave me great pricing. Good customer service and free shipping, they also gave me huge discounts on my whole registry.
Ordered diamond hooped earrings. They're not the size in the description in hoop size not diamond ct.
They refuse to discuss the discrepancy. & refuse to exchange or refund.
This company has a nice quality collection of eagle rings which are my favorite animal, also thank you for sending to Singapore :) will shop here again.
My final letter to Josh, the representative that managed my order follows. This was after more than a month of trying to get confirmation that my item shipped. Stay away from this company at all cost...
Please be advised that I am canceling my order #XXXX. I am very disappointed that your organization elected to continue to stall on delivery of an item that is in stock and that would delivered Same day from every other vendor that I looked at. In addition to this you have chose to ignore my recent emails requesting status. As one who frequently leverages online commerce, I feel it is necessary that protect other unsuspecting consumers by sharing my experience as broadly as I can with every site that list HomeBello as a source for this and other products that you sell. You have let me down and I wouldn't want other consumers to fall into the same trap. You can anticipate seeing my negative feedback added to the growing list of dissatisfied consumers that have commented on your business. I can only hope that this will expedite you being considered a business to avoid and taken in context with others that have found you lacking will ultimately result in you losing market share and closing.
Tip for consumers:
By all means, steer clear of this company.
HomeBello is a wonderful company. They have great collections of home décor items. I have a great experience with them. I would love to recommend them to all. Cheers.
Do not order from this company when you see this company‘s name runaway on their webpage they say they are the cheapest if you find it anywhere else for cheaper they will beat the price well I found the melting grains cheaper shut down my email they never replied back I also bought the melting grains on the first here's the 15th and I still don't have it you call the customer service phone number and you get a recorder saying that they're unable to answer the phone due to COVID-19 just send them a email really poor and incompetent company to run a business that way they lost a customer for life
I want everyone out there in cyber world to know that this company was really great, I have been ordering pieces of jewelry for my daughters wedding for the last few months, she gets married in November. I am wearing a Liz Suit in black with champagne jewelry and silk blouse, I was having a horrible time finding champagne colored pearl jewelry and after many attempt finally found a necklace, earrings and bracelet that were all the same, but no ring. Every so often I would hope on line and look, finally after about four months I found this perfect ring. When I got the ring it was in the wrong size, I was so bummed, I contact the seller and asked if they would get more, if there had been a mistake or the wrong size was sent. Accidentally, the wrong size had been sent and they had no more in my size and would not be carrying this ring again. Josh the owner I am assuming offered to send a return label to send the ring back. I was so heartbroken, I only have one daughter. He then said that he would refund half the cost of the ring if I wanted to keep it. I needed time to think and research, I found a jeweler that would resize the ring since it is stainless steal for a little more then half the cost of the ring. So, I took Josh up on his offer to refund half the price of the ring to me. Now I have my matching ring that will be sized to fit and Josh has a loyal customer for the future. Thank you HomeBello for making life just a little bit easier.
MB
As a passionate book-lover, I want my books organized and well-kept. This Lito-eye bookend is one-of-a-kind that I loved to collect and it perfectly keeps my books organized.
I'm infatuated with the restrictive cookware and home style adornments. Great quality with best cost. Should attempt!
I had a slight mix up with an item I purchased, but the customer service representative was quick to respond and make it right.
One word describes the owner: Jackass. Save yourself time, trouble and buy from a competitor. Even if you pay more, it will be worth it.
HomeBello is such a great company. They have a lot of wonderful jewelry to select from with good prices and discounts. I really like them.
Products used:
Jewelry
My Texas A&M pendant is a must have for any Aggie fan! You will be very satisfied with the exceptional quality of the jewelry.
Beautiful Earrings at a good price. I love them. They are the perfect size and weight. I will be back to buy more jewelry! Thank you
Cancelled my order, and just told me I could reorder on their site... but the item was showing no longer available. Will never order from them again.
I had some trouble ordering and Josh from customer service made ot a breeze for me. My purchase came when promised and packed extremely well.
Tip for consumers:
Honest site
Products used:
Decor
LOL As I told your friends who wrote those comments, GET THE $#*! OUT OF HERE, homebello is thriving and there is nothing you can do. Was his response to me. If I could rate it a 0 I WOULD
Shipping took a while but they did email me about my order which is good. In the end I love my items!
Company make money from chip counterfeit products.
If you ask for refund, they harass you with nasty E-Mails.
Never bay form HomeBello
Tip for consumers:
Never use it
I got a response reasonably fast... from them... they provide Interesting and Beautiful Gifts & that are reasonably price.
My products - two bracelets - fell apart after two months of wear. They did nothing to correct the problem
I am in love with the exclusive cookware & home décor accessories. Good quality with best price. Must try!
Searched all over the internet for the best price on Moissanite and found it here. Fast shipping and excellent packaging with certificate too.
The perfect way to show off your spirit at the Aggie games. I cant wait to see everyone wearing these ag Kyle Field.
I ordered a Annie glass bowl and every question I had was always responded to and when I received my bowl it was BEAUTIFUL! Will def order from HomeBello again!
Products used:
Annie glass
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