HomeEverything

Ordered a Kitchen Aid range Hood with 1200 CFM internal blower from authorized dealer. Liked the detailed list that shows prices, extended warranty, installation guide, installation charges, savings etc. Thanks a lot for your great service, communications and your approach to helping the customer. Overall I was satisfied, and next time I order I will be sure to order from you guys.

I was afraid before I placed my order with them (because of reviews posted above), I still wanted to give it a shot, since the price they offered me was unbeatable. Thank God my order arrived on Time. I don't know why few people said negative things about them, but my experience was good with them.

Initially very hesitant to make such a large purchase with an on-line dealer. After perusing HomeEverything site for appliances, pricing and policies, I felt more comfortable in dealing with them. So, I ordered a Marvel model # 6ORDESSF 24'' outdoor double drawer refrigerator with the most appropriate accessories for the refrigerator. What an easy transaction on 07/10! After placing my order on-line, received order confirmation instantly, since it was a Saturday. Also received my shipping confirmation and tracking number on next morning. Happy to find they offered tracking information, sending me a link to trace it right away. I received my refrigerator on 07/16 as I expected. Item was new, and undamaged. This refrigerator is more than worth buying from this site! Great follow up as well for after purchase customer satisfaction. Would not hesitate to order additional items.

I got a Summit: SPWD1470C 24'' washer/dryer combo with 13.5 lbs. wash capacity, 6 wash settings and 2 timed drying settings online. My family liked this model due to digital time display and self-locking door options. Ordered on Nov 19 with simple procedure and within 15 minutes I received order confirmation. Next day I received shipping tracking number for our guidance. When I received my item looked just as they advertised on the web. I washed and also dried my clothes in short time. Outstanding performance!

I am hoping to save more than $2000 in coupons and Rebates from homeeverything.com. This is an unbelievable deal.

http://www.homeeverything.com/web/sitefiles/product-*******/GE-Stainless-Steel-Kitchen-Package.html

I will edit this review in a week or so, when I get the shipment.

This was my first time using this web site. I appreciated for lowest prices and beating other company's prices. Very impressed with how quickly everything went through and the ease of your website. My first order was very small, but I have been back time and again.

Site was easy to navigate, choose items to purchase, set up an account, and purchase the items. My experience ordering from HomeEverything previously has been positive also. Item was shipped to me in a timely mode and the cost was amazing. Definitely topnotch.

Ordered a major appliance, my card was charged same day. No big deal since I received emails same day both confirming my order and letting me know it was being prepared for shipment. 1 1/2 week later no tracking number. I contact them for an update and am told processing has been delayed an ADDITIONAL 7-14 days due to recent holidays (they celebrate some obscure holiday and are closed for up to 5 days). If I want, I can pay extra to expedite processing. Fraudulent and unfair. Definitely not worth the $60 I saved by not purchasing from big box retailer. So I'm waiting up to 28 days for PROCESSING ALONE! Who knows how long shipping will take? I canceled and reqeusted refund. Horrible business practices.

The secret to Home Everything seems to be patience. I ordered a Weber grill in late May for an awesome price w/ free shipping and no sales tax. Was a little miffed to see that they charged my card the next day but I wouldn't be receing the grill for three weeks. Then I read all the one star reviews. I was worried. But I waited. And my order was dealyed... by three days. Then I got a delivery e-mail and my grill showed up this morning. Per HE's email instructions, I checked the grill over before I signed for it, all looked good. Just assembled and it's perfect.

I didn't bother calling HE because I think they are jus a drop shipper or something. But in the end I got exactly what I wanted for a great price.

HE would get four stars if they'd communicate BEFORE I purchase something that I'll have to wait a month.

Now that I know the deal, I'll shop with them again.

I ordered a kitchette unit for $665.00 in Mid Feb. They immediately billed against my credit card. I have not gotten my appliance yet after a month, just excuses. They have not even given me a tracking number, though they said they would ship it by now. Aviod these crooks, it is not worth a small discount in the price. I wish I had just gone directly to the manufacturer. Homenothing should be their name...

Horrible, ordered on Oct. 31, credit card was charged, got a notice on Nov. 1, dryer was being prepared for shipment. We called on Nov. 8, was told it would go out at beginning of next week, called Nov. 15, was told it would go out beginning othe the NEXT week. Tried to cancel via email, was told we would have to call, 30 minutes on hold later, managed to cancel. Got the credit to card a whole week later. Total scam!

I ordered a cook top for my new kitchen on Jan 10th 2011 and till mid Feb i still didn't get my delivery then i called them they told me your order will be shipped in three days
Six days went by and still didn't get it i called again and they told me will be shipped in 2 days i said you guys promised me last week it was all B. S and when you call there line always busy and when you catch the line you hold at least 15-20 mins. All B. S
Then i canceled the order and till today 2/28/2011 i didn't get my credit and my bill me later was due 17 days ago and they calling me looking for payment so these guys ruining my credit. And will never buy from them again.

After waiting over two months for a washer and dryer set that I ordered from HomeEverthing, and after taking my money, they cancelled my order. My request to have a manager call me was never fullfilled. When you write them you always get an automated response back. I was told that nothing was backordered when I made the order. After a month, they told me that an item had come damaged and they would have to reorder. Two weeks later, I was told that my order would ship in a week and that they had the items. Two weeks after they they promised to ship in another week. When that didn't happen they offered free 5 year warranties to wait an additional week. Then they just up and cancelled. If you crave stress and disappointment go ahead and order from these people.

There has not been ONE single occasion that I have called and have not had to wait a MINIMUM of 15 - 30 minutes just to get a customer service representative to answer the phone. When we placed an order everything was simple and easy but try getting a hold of someone to help you when the time comes because they have delayed shipping your order without notifying you, incomplete order delivery, appliances arriving and not being installed, back ordered appliances that were already charged to our credit card, the list goes on. They should inform customers that the delivery company is not the same as the installation company. True it says free delivery but be ready because unless you pay for the installation the delivery person will only drop off your appliance at the door and then leave. They will not place it inside the house. Bottom line, HomeEverything.com has horrible business practices, makes false promises, and is deceiving to their customers. I have never been so frustrated making a purchase, and communicating with a company. Do yourself a favor and do not purchase from them no matter how attractive the price because their customer service and response to issues is so horrible. You will regret it.

I can easily access their website to search for an order what I need in only a few minutes... VERY convenient. Quick turnaround from order to delivery, quality of appliance, clarity of site! Thanks!

Placed order for pickup on-line. Nothing exceptional happened at the store but the staff worked rather professionally. Didn't offer me any warrantees which was a good thing.

I LIKE TO CALL IT A "looks professional FLUFF website"
BECAUSE THEY ROOK YOU IN (because all looks good) AND THEN $#@! YOU

SAME!

WE HAVE BEEN WAITING 4 WEEKS! They charged our credit card a week ago.

NO TRACKING NUMBERS that we can check on our order with,
NO COURTESY CALLS OR CONTACT to let us know why there is a delay,
NO RESPONSE TO OUR EMAILS, pure silence,
NO PRODUCT still waiting... and they will be receiving a chargeback if I don't have it by this weekend.

NO MORE BUSINESS FROM US -EVER -and trust me, I am going to visit every review site and spread the word.

I significantly enjoyed browsing through your collection of appliances. Purchased a cooktop for my family. I ordered on 20th Nov afternoon and I got the cooktop on 26th afternoon. Thanks so much for the fast delivery, prompt & available communication, responsive service, and INCREDIBLE prices!

Here is my email to homeeverything's "customer service" department. Please do not order from this site. You will only regret it as I do now.

I am writing in regards to an order I placed over a month ago and as of today have not received it. My credit card was charged a few days after I placed my order and I thought my order would arrive soon after that. I checked the status and was given a time frame that has now passed and still no order. I emailed before and received a generic reply about my order shipping out in the next week. Today I finally got someone on the phone and was told that you did not have my zip code. How is it that my card was charged and yet I never heard from you asking to verify the zip code if that was truly the problem?
This was my first experience with your company and I am extremely disappointed. There was no apology about the mix-up and no reassurance that you will truly rectify the situation. I will NOT recommend you guys to anyone I know. I'm quite frankly surprised that you are in business if this is the way you deal with paying customers. The least you can do is train your customer service reps to pretend to care about the situation. Did you think you were just going to keep my $1,373.56 and did not actually have to deliver my order? I order online quite frequently and have never had such an awful experience as I am having with your company.

I placed an order with this company in August. Every time I would check on my order they would keep putting off the shipping date. I finally called them with the intent to cancel but first I asked again for the status of my order. They said it would be shipped in a week. I then insisted that they told me it would be shipped today. They said oh yes it would go out today. My wife called the next day and checked on the order and they said it would ship in a week. We cancelled the order.

DO NOT PURCHASE FROM THESE UNSCRUPULOUS NEANDERTHALS! Their only goal is to make interest on your money!

Worst Customer Service and they never delivered my order. I ordered a microwave oven from HomeEverything. All the reviews were look great, but now I absolutely regret that I got into business with HomeEveryhting. They told us that they will ship the order in 2-3 weeks. Now, it has been 4 weeks and they're telling me that they have not shipped it and they may not do it so until next week. The painful part is that they are mean and the guy on the phone told me that "YOU CAN SIMPLY CANCEL YOUR ORDER." Also, I was never able to talk to the manager AS "HE IS ALWAYS OUT OF OFFICE!" Don't buy from homeEverything, it's a huge scam, and don't fall for COUPONs and FAKE promonotion!

Is it really worth it to save a few dollars? Ordering is easy. Paying is easy. Having your credit card charged immediately is easy. The problem? Actually getting the appliance delivered! Don't trust anything you read or hear from them regarding when it will be delivered. The Expedited Shipping fee is a wasted $50. It is totally ignored. I purchased a Trash Compactor and paid the expedited shipping. Delivery was 3-7 days. Fine. As I checked back on my order online the order had not yet been processed. After two days of this, I called. Somebody in shipping said the 3-7 days was not when I would receive it, but when they would ship it! I tried to get it bumped up just one day, but to no avail. He called his "warehouse" and came back on the phone and said it was going to ship the next Tuesday. Lie. A week passed. Still no change in status on the website. Two weeks passed. No change. I kept issuing the online Customer Service "Contact Forms" and would receive back an automated message... it is obvious nobody was reading my requests. A month later the item was delivered. I demanded a refund of my $50 "Expedited Shipping" and was told it would be refunded. Nothing. I submitted a Contact Form and received a note saying it would be refunded. Nothing. I called and said that I was going to issue a refusal to pay my AmEx charge. They had 24 hours. The next day I received the refund. These are not honest people. The average consumer would have just eaten that $50.

I ordered a split AC unit. The description on the item on the web site listed both part numbers for the indoor and outdoor unit. When I received my item it was only the outdoor unit. I called the number listed on the web site and explained my problem. He told me it was just the outdoor unit. I told him the description of the item listed both indoor and outdoor unit model numbers. He put me on hold a long time. When he came back to the phone he told me to look at the web site, he said it did say Each Sold Separately. When I refreshed my web page all of a sudden it listed both part numbers and after them it now had 'Each Sold Separately'. I questioned him on it but he said (of course) that he did not do anything and had no idea that the web site was updated. Told me that I should have known for the price that it was not both. The price on the web site was within line with other web sites, but they were offering a limited time discount on that price that was about to expire. So I ordered from them because the extra discount made it a good deal. This was deceptive business practices. Updating the web site with me on the phone is unethical. He then told me I could return the unit but there would be a charge and he could not tell me how much it would be until the unit was received by them. Asked to speak to supervisor but told he was busy. Throughout the call he had a rude, cocky attitude, offered no solution to my problem. Did not even mention the price of the other unit that I would need. I would never do business with a company that practices such deception again.