• HomeLight

HomeLight

Write a Review

Overview

HomeLight has a rating of 4.2 stars from 305 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HomeLight most frequently mention real estate, great experience, and best realtor. HomeLight ranks 12th among Real Estate sites.

  • Service
    99
  • Value
    92
  • Quality
    93
Positive reviews (last 12 months): 94.1%
Positive
32
Neutral
0
Negative
2
14
See all photos
How would you rate HomeLight?
Top Positive Review

“Great service!”

Julia K.
7/14/24

I am glad I contacted HomeLight. They connected me with a number of great agents. I would not of known where to start picking out an agency. They made the process easy. I would definitely recommend them!

Top Critical Review

“Very professional and knowledgeable company”

Anita T.
12/19/23

I was searching for help in selling my home, and HomeLight sent me a great agent, they were available to answer all my questions and ultimately helped me achieve my goal!

Reviews (305)

Rating

Timeframe

Other

Reviews that mention popular keywords

estate agent (56) home light (8)
Thumbnail of user kristym81
2 reviews
0 helpful votes
  • Send Message
November 26th, 2019

Homelight hooked me up with the best agent and realtor company The Griffen Group amd Kaleze Mendez are simply the best they worked their butts off for us and got us more money for our property would definitely work and recommend them to everyone Sincerely KMiser

Thumbnail of user kishorer13
1 review
0 helpful votes
  • Send Message
December 30th, 2023

Selling my home was a breeze with HomeLight! Their personalized agent-matching service exceeded all my expectations

Thumbnail of user sandraa1553
1 review
0 helpful votes
  • Send Message
January 18th, 2023

I wanted to share my appreciation and quick services I received with HOMELIGHT. They hooked me up with a real estate agent that listened to our needs. Thank you Homelight great job!

Tip for consumers:
Let them know what you need and when you are available.

Products used:
Find realtor service

Service
Value
Quality
Thumbnail of user tawanam4
1 review
10 helpful votes
  • Send Message
November 28th, 2019

Hi mr. Lynch from the very first moment that I call HomeLight the agent who answered the phone was kind and courteous she listened to me she understood what I was interested in doing and she got me in contact with the perfect person. Mr Wes Truitt was extremely professional he contacted me he let me know who he was and what the name of his company was and what he did and then he set up an appointment to come meet with me. Where he was on time he came in he accessed my home we talked I got to know each other just a little bit and he made me an offer to which I accepted. He explained to me to process what was about to happen we did our appropriate paperwork and then the next thing I know it was time to close. Went to clothing and everything went smoothly. If I ever buy another home and decide to sell I may not be able to go the route I went this time but I definitely will use HomeLight to find an agent to sell my home thank you guys so much I had a wonderful experience.

Thanks
Tawana Magee

Thumbnail of user deano13
4 reviews
7 helpful votes
  • Send Message
June 5th, 2019

I have one of the nicest condos for the price in my area. My condo was listed for FOUR months with only one substandard offers. Too bad I have to leave one star, I would have left 0 stars!

Thumbnail of user bethanys225
1 review
0 helpful votes
  • Send Message
July 4th, 2023

HomeLight. Com recommended Michael Miceli to be my realtor and I couldn't be happier. Michael kept in touch, answered all my questions and got my home sold. It was a great experience!

Bethany Snider

Thumbnail of user adamvolz
1 review
0 helpful votes
  • Send Message
June 1st, 2023

They done did awesome in helping me to sell my house.
Well I need 100 characters to submit, so make sure you give them a call!

Products used:
Closing services

Service
Value
Quality
Thumbnail of user janinem119
1 review
1 helpful vote
  • Send Message
November 26th, 2020

Quick, efficient, and reliable, Realtor was very professional and kept me informed every step of the way. I highly recommend.

Thumbnail of user larrys1735
1 review
0 helpful votes
  • Send Message
December 1st, 2022

Courteous and professional Got me pointed to the right real estate agent and everything went perfect Thanks so much

Thumbnail of user josephk416
1 review
0 helpful votes
  • Send Message
November 25th, 2019

HomeLight set me up with an awesome realtor. The whole selling process was super smooth! Thank you HomeLight!

Thumbnail of user isabelm152
1 review
0 helpful votes
  • Send Message
June 13th, 2021

Awesome experience. Stress free on my house. Everything was done online. Very easy and simple site. I will used again someday on my next sale.

Service
Value
Quality
Thumbnail of user yanh13
1 review
15 helpful votes
  • Send Message
November 27th, 2020

Agent Jim H. Was recommended to us by HomeLight. The guy cares only about securing his listings as many as possible, and someone else to sell for him. After getting our listing, he put the least amount of effort into it, ignored it to the point that he was not even aware that buyer's contingency period had way passed, let alone enforcing it. After that happened, he even lied to us for the reason he did not enforce it. He sad it was because he just received the home inspection report, but he forgot that he had forwarded the report 9 days prior.
The escrow ended up falling through. We asked to get out of his listing agreement. He refused even he signed in the agreement allowing us to get out if there is an agreement. The listing ended up with him for another 3 months and we lost $8,000 in mortgage payment. Imagine how you will fell about that in this hottest sellers's market!

There was great opportunity that our house could be sold for a lot more money, but he did not even care about that. All he hoped was a buyer's agent will bring a buyer to buy the house as it is. We are out of state. We trusted him and gave him the listing. We asked him to do whatever it needed to get it ready for sale for top dollar. He said that is what he would do. But to the contrary, he hardly went to check on the house, he essentially let the house sit there to sell itself. Even when the front yard grass and bushes were brown dry, he did not even notice until the house was almost closed, and asked us to do something about it while we are out of state and it was just a simple matter of increasing the watering time on the sprinkler controller if he really put time on our listing.

There are very good agents out there. But Jim Holbrook from Performance Real Estate
Is definitely not the one. Do yourself a favor and find someone else.

Thumbnail of user alexanders771
1 review
0 helpful votes
  • Send Message
May 10th, 2023

Homelight put me together with a wonderful real estate agent. I sold my condo and bought a new one in 3 months.

Thumbnail of user ericd291
1 review
13 helpful votes
  • Send Message
September 26th, 2019

My wife and I had lived at 7413 Eastgate Circle, Liverpool NY ******* for over 21 years with no intention of moving. That was however, until she was notified that her office was about to close and was asked to relocate to Birmingham, AL. Not knowing a reliable or competent real estate agent in our area, and seeing Homelight's advertisements on TV, we decided to contact them for assistance. Within hours of contact with Homelight, we were contacted by 3 or 4 local real estate agents recommended by Homelight. After researching their qualifications we decided to interview 3 of them, have them inspect our home and provide us estimate of what we could expect to the market value to be. After the interviews we decided to employ Tracey Kline to represent us. Tracey was exceptional to work with. Not only did she provide us with some decorating and marketing advice but also provided us with contractors and painters to maximize the appeal of the home to potential buyers and the expected time frame to sell our home. She was constantly in contact with us, stopping in frequently to oversee the the work and in proving us with guidance through out the process. When she thought the house was ready for market and the "For Sale" sign went up, we sold the house within 24 hours for our asking price.

Homelight did a great job in promptly providing us with very qualified real estate agents. The biographies and selling histories provided by Homelight were extremely helpful and we were very satisfied with their assistance through out the process. They were easy to contact and worked with us in selecting the right agent for our needs. We wish to thank Homelight for a job well done.

Eric & Barbara Dayton

Thumbnail of user kennethl741
1 review
2 helpful votes
  • Send Message
August 22nd, 2022

They say they will make an offer but that is NOT true. It's just a scam to try and get a referral from a real estate company.

Service
Value
Quality
Thumbnail of user paulz558
1 review
0 helpful votes
  • Send Message
July 8th, 2021

I had every intention of interviewing three brokers for my deceased daughter's house, as I had done selling my house. HomeLight provided a top notch agent who provided an in depth review of the area, a fair price, and a plan to sell it. Two offers in two days for the asking price. Closed in six weeks from the comfort of my home. Lawyers were very helpful with all the legalese. Paul Zimmermann

Thumbnail of user hsinfuw
1 review
1 helpful vote
  • Send Message
May 19th, 2020

I appreciate HomeLight's quality info & candidate real estate agents (yrs of experience & knowledge)

Tip for consumers:
Consider the search criteria for years of experience and neighborhood knowledge when selecting candidate real estate agents.

Products used:
Real Estate Agent Referral

Service
Value
Quality
Thumbnail of user debrar544
1 review
2 helpful votes
  • Send Message
September 3rd, 2021

I am looking for a reputable agent to help me sell my home. I reached out to HomeLight, They have called me 7 times in last 2 days, but DO NOT AND WILL NOT leave a voicemail. Just called, its 1015 EST, did not get Man's name, but mentioned, if I am going to use HomeLight and they A. Cannot leave a voicemail with name, date and time, then why would I trust this organization to help me sell my home, after all this is my investment, I worked hard for my home, it was not given to me, nor did I get it in a divorce settlement. Everyone with me so far. This Man, could not answer my question, oh nay nay, but beat every bush he could find, and for me. Every job I have had since I can remember has been customer service centered. I too, do not like to leave a voicemail. I too do not like the sound of my voice when I hear it, but guess what folks, I am a GROWN WOMAN, at 62, I would expect professionalism, in fact I DEMAND IT, so for the one's trying to sell their homes, good luck. Did not work for me

Thumbnail of user mikew2337
1 review
0 helpful votes
  • Send Message
June 10th, 2023

Great company. I get tons of leads and even some warm transfers for both buyers and sellers. I closed a lot of business with HomeLight.

Thumbnail of user tracyr216
1 review
0 helpful votes
  • Send Message
April 30th, 2020

I had 2 realtors contact me the same day I inquired. Very satisfied with HomeLight's service! I would highly recommend.

Thumbnail of user jeffreym554
1 review
0 helpful votes
  • Send Message
April 30th, 2020

Super easy process, and I was matched with professional and well-prepared Realtors. I highly recommend this service! Thank you!

Thumbnail of user pratm2
1 review
0 helpful votes
  • Send Message
May 14th, 2023

Overall it's was good customer experience. I was happy and homelight did well. I will recommend homelight to others!

Service
Value
Quality
Thumbnail of user taylorn32
1 review
0 helpful votes
  • Send Message
November 25th, 2019

Marc was an amazing real estate agent. Extremely knowledgeable, always answered my questions in a timely manner and advocated for me as his client.

Thumbnail of user barbaras2192
1 review
0 helpful votes
  • Send Message
May 11th, 2021

Homelight was really helpful in getting me connected with the greatest real estate agent. I would use them again

Products used:
Services

Service
Value
Thumbnail of user karriej11
1 review
1 helpful vote
  • Send Message
June 29th, 2023

These unethical people use fake accounts to trick you into thinking they are interested in buying your house. After wasting your time talking to them. They started promote their HomeLight service.

Here is one of their fake emails impersonating as buyer.

As a consumer, I am so DISGUSTED. Do you really want to do business with such unethical company?

-------------------------------------------------------------------

Hi, I'm so sorry it took me a few days to respond to your email. Things have been a bit overwhelming and I

Didn't scroll through my emails long enough until this morning.

It seems like we are going to buy a smaller property we saw a couple of weeks ago. We just heard from the

Owners on Monday and they are ready to sell it to us. We actually just sold our house not too long ago

Because it was just too big for our needs since all our kids have moved into their own places so we just

Needed a smaller place for us but still spacious enough for family to visit. I'm glad we are finally done

"house hunting" lol

What is great is that we actually got a cash buyer for our previous house within 3 days of listing it and he

Paid full asking price so we were very pleased with that. Let me share the site with you in case you want to

List it there. It's for cash buyers and since there are not a lot of properties on the market right now there

Are lots of cash buyers paying full asking price and that's how we sold ours that fast. Here it is cutt.ly/qZrT1xw (HOMELIGHT)

You'll just need to type the property address and they'll give you an immediate estimated offer in cash. Hope

That helps.

Oh well I really liked your property. Had I seen it sooner, I for sure would've taken it but I guess the time

Wasn't right. The property we are buying is actually quite close to yours so if you are going to still be

Around it will be great to meet sometime, let's keep in contact. Coffee, tea? It's my treat!

Tip for consumers:
It is not worth your time. Stay away from this unethical business

Products used:
Home selling

Service
Value
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user joshl140
Josh L.

How do I know I can trust these reviews about HomeLight?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about HomeLight?