Hondapartsflorida.com
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Hondapartsflorida.comReviews 1

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Hondapartsflorida.com Reviews Summary

The company's reputation is marred by significant customer dissatisfaction primarily stemming from issues related to product availability and communication. Customers express frustration over orders being processed without stock confirmation, leading to delays and cancellations. The customer service approach appears inadequate, with complaints highlighting poor communication and a lack of effective support during inquiries. While there may be occasional positive experiences, the overwhelming sentiment indicates a need for improvement in transparency regarding inventory and responsiveness to customer concerns. Overall, the company faces challenges in building trust and ensuring a reliable shopping experience.

This summary is generated by AI, based on text from customer reviews

Illinois
5 reviews
5 helpful votes
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AVOID THESE IDIOTS!
September 29, 2017

Tried to purchase a part from these people on a Saturday. AFTER my payment is taken from my account same day with no mention they don't have the item, they email me Monday saying they don't really have the part in stock that was listed for sale. I will have to wait another 2 to 3 days to have it come in from another warehouse so it can then be sent to me. I start emailing asking questions, and I am rightfully ticked off that they are selling an item they don't actually have and don't bother to put that in the listing! So my questions involved why didn't they have it posted when I made the sale that it wasn't in stock? And why does it take 2 to 3 extra days to come in from another warehouse instead of theirs. The idiot responding to the messages then starts freaking out over the fact that I called them a warehouse and that my order wasn't being sent to another warehouse. Even though they specifically told me it was in their message to me. Then they tell me they didn't take my money yet, but guess what! It's not been in my account since I ordered it on Saturday! So where did it go? I asked why couldn't the other warehouse just send it to me directly? It was at this point that they cancelled my order. I didn't ask them to, I was merely asking questions of this person who is not capable of effective communication to figure out when on earth will my item arrive and can it be sooner than later. They decided my order needed cancelled because I guess they just couldn't handle legitimate questions about why they were listing an item for sale they didn't even have and couldn't come up with anymore excuses about their warehouse, or the other warehouse that didn't really exist that it was coming from. These people are morons and have no idea how to communicate with a customer. BE PREPARED TO JUST LET THEM DO WHAT THEY WANT, WHEN THEY WANT WITH YOUR MONEY AND YOUR ORDER, AND MAYBE SEND YOU YOUR ITEM OR CANCEL YOUR ORDER IF THEY CHOOSE! I couldn't recommend any stronger to avoid these people at all costs! I don't know how they are even still in business!

Date of experience: September 29, 2017