• Hostwinds

2021 CUSTOMER CHOICE AWARD

Hostwinds

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Overview

Hostwinds has a rating of 4.1 stars from 681 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hostwinds most frequently mention customer service, support team, and top notch. Hostwinds ranks 4th among Web Hosting sites.

  • Service
    303
  • Value
    548
  • Shipping
    104
  • Returns
    29
  • Quality
    559
Positive reviews (last 12 months): 88.9%
Positive
8
Neutral
0
Negative
1

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7,084 reviews

8
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How would you rate Hostwinds?
Top Positive Review

“Hostwinds stands as a formidable force in the realm of web hosting, delivering an exceptional blend”

Palmar u.
4/5/24

Hostwinds stands as a formidable force in the realm of web hosting, delivering an exceptional blend of affordability and high-caliber service that is hard to match. Their commitment to offering top-notch solutions at competitive prices ensures that customers receive unparalleled value from the moment they engage with their services.

Top Critical Review

“Terrible value, decent support. Look elsewhere for low volume websites”

P A.
9/12/23

I operate a very low volume website on wordpress and with a near $20/m plan it wasn't even capable of using the wordpress control panel. Overloaded shared servers or terrible allocation. I've foolishly used them for nearly 4 years and am extremely glad to have switched. Cheaper and infinitely faster. Never use Hostwinds.

Reviews (681)

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customer service (220) customer support (74)
Thumbnail of user bernadetteb211
South Carolina
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Great customer service! Fast and always helpful. Any questions get answered promptly and thoroughly.

Service
Value
Quality
Thumbnail of user stephenr411
Romania
1 review
0 helpful votes
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February 7th, 2020
Verified purchase
• Updated review

The chat Guy really helped me, but The billing departament works only 9 hours a day which made me wait like 10 hours until my domain was live

Reason I chose this business:

BHW discount

Reason I chose this product:

Cheaper than other

* Hostwinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Quality
Review
February 7th, 2020
Verified purchase
• Previous review

The chat Guy really helped me, but The billing departament works only 9 hours a day which made me wait like 10 hours until my domain was live

Reason I chose this business:

BHW discount

Reason I chose this product:

Cheaper than other

Service
Value
Shipping
Quality
Thumbnail of user russt163
Maine
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

Good so far. Reliable. VPS server rebuild quickly. Great selection of VPS operating systems. Great experience so far.

Value
Quality
Thumbnail of user michelleb3957
Massachusetts
1 review
0 helpful votes
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October 5th, 2022
Verified purchase

I have been a customer for years, and run several domains from hostwinds. Support is top-notch, and I have had a great experience with all my sites.

Value
Quality
Thumbnail of user christopherm1631
Georgia
1 review
0 helpful votes
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August 14th, 2021
Verified purchase
• Updated review

Multiple domains and websites hosted by GoDaddy for 20+ years with no problems and outstanding support. In August 2021 GoDaddy decided to move their email platform to Microsoft 365, resulting in extra monthly charges AND lacking support for "catch-all" email, which I use extensively.
Hostwinds supports "catch-all" email, and had pretty good reviews, so I migrated here.
Hostwinds tech support have been readily available and responsive, however not very helpful sometimes. For example, after transferring my domain to Hostwinds, tech support suggested that I contact GoDaddy to get them to change the DNS records at GoDaddy to point to my web site and mail server at Hostwinds, instead of informing me that I could reassign the nameservers to Hostwinds. Better yet, it seems they could have been a little more "proactive" and asked if I wanted them to reassign the nameservers for me. After a couple of hours rummaging through the Hostwinds Control Panel I "accidentally stumbled on" the page showing that my nameservers were still controlled by GoDaddy (domaincontrol.com), at which time I was able to make the reassignment myself. Simple as clicking a radio-button, but I'm unimpressed that Hostwinds tech support suggested I get GoDaddy to CHANGE THEIR DNS RECORDS for the domain I just TRANSFERRED to Hostwinds.
Haven't been here long, so maybe it's unfair to judge so soon...

Reason I chose this business:

Primarily because they support "catch-all" email.

Service
Value
Quality
Support for "catch-all" email
August 12th, 2021
Verified site experience
• Previous review
Thumbnail of user carlosr566
Illinois
1 review
0 helpful votes
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July 8th, 2021
Verified purchase
• Updated review

The first impression is good. I don't have much to say for now since I am a new client.
I hope to get a good service with your support department.

Reason I chose this business:

The features you offer and price.

Value
Quality
The first impression is good
July 7th, 2021
Verified site experience
• Previous review
Thumbnail of user leonardoc105
Germany
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

For now i give 5 stars, everything is working and the support is really great, they are fast and right to the point with the solutions.

Really fast reply and right to the point with solutions

Reason I chose this business:

Advice from a friend

Service
Value
Quality
Thumbnail of user harrys713
Virginia
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

They are always there for me when ever i have a issue. I ask a lot and they answered all my questions

great

Reason I chose this business:

Was looking for hosting and WHMCS and found you guys with a great price

Service
Value
Quality
Thumbnail of user nadined9
Denmark
1 review
0 helpful votes
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October 3rd, 2017

I have always received excellent tech support the few times I needed to call. By far this is the best hosting service I have used.

Thumbnail of user joeb2365
Texas
2 reviews
0 helpful votes
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June 22nd, 2022
Verified purchase

The chat that I had with Paul from support told me everything that I needed to know. Thus far I am pleased with my experience.

Service
Value
Quality
Thumbnail of user brucen76
Singapore
1 review
0 helpful votes
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April 11th, 2020
Verified purchase
• Updated review

I have been a long time customer, and the service has been great. The support is responsive and things progress quickly.

Reason I chose this business:

I searched for web hosting recommendations and found Hostwinds.

Reason I chose this product:

I wanted to find a good hosting solution with affordable price for my personal website.

Value
Shipping
Quality
Thumbnail of user erinc318
Peter H. – Hostwinds Rep

Thank you very much for this wonderful review! We are elated to hear you are enjoying our hosting and support! Please feel welcome to reach out to us anytime if you have any questions at all!

I have been a long time customer
April 10th, 2020
Verified site experience
• Previous review
Thumbnail of user yasserb8
Mozambique
1 review
0 helpful votes
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May 6th, 2021
Verified purchase

Basic experience, the rate where higher than the current rate in my country but the service is totally worth it

Reason I chose this business:

Best website hosting service

Service
Value
Quality
Thumbnail of user zhenqiw
Hong Kong
1 review
0 helpful votes
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March 24th, 2021
Verified purchase
• Updated review

The staff gave me answers and helps in time. I felt so good. And I hope the server would be stable and fast.

Reason I chose this business:

My former VPS had been down, and I happened saw an advertisement...

Service
Value
Quality
I saw an advertisement...
March 23rd, 2021
Verified site experience
• Previous review

I saw an advertisement...

Thumbnail of user andyt117
New Jersey
1 review
0 helpful votes
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April 20th, 2020
Verified purchase

I now have to ssd clouds with them Have i have always had a amazing experience with staff very friendly and fast and responding

Service
Value
Shipping
Quality
Thumbnail of user davidb8617
India
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

I recommend to go with hostwinds VPS provider. I am fully satisfied with the service provided by Hostwinds.

Value
Quality
Thumbnail of user stephend1375
Florida
1 review
0 helpful votes
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January 9th, 2023
Verified purchase

Had a nice clean and easy online checkout. The services and rates where easy to find, easy to select a plan, and a simple quick checkout process.

Reason I chose this business:

I’ve used Hostwinds in the past years ago for a previous website and had good experiences with them. So when I decided to launch a new company Hostwinds was where I went.

Value
Quality
Thumbnail of user gog8
Ohio
1 review
0 helpful votes
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February 10th, 2021
Verified purchase

Hostwinds Servers are working well without any issue.
But regarding network traffic, a bit expensive for me.

Reason I chose this business:

I searched servers a lot.
But many of them isn't suitable for me.
Hostwinds is expensive for me but it is working well.

Service
Value
Quality
Thumbnail of user billyl21
Netherlands
1 review
0 helpful votes
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March 16th, 2017

Professional and effective service from these guys, brilliant communication they provide! My questions has been answered immediately. Thanks!

Thumbnail of user edeng7
California
1 review
0 helpful votes
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December 19th, 2017

I am happy to remain a customer of this host! I've enjoyed exceptional tech support and have maintained reliability accordingly!

Thumbnail of user marcob183
Italy
1 review
0 helpful votes
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August 18th, 2021
Verified purchase
• Updated review

I'm an old time client, went back to hostwinds because you guys are solid af ;)
Not this is review that must be featured for sure :P

Reason I chose this business:

Cuz u guys rock.

Value
Quality
Cuz old time client :)
August 17th, 2021
Verified site experience
• Previous review
Thumbnail of user haarisr1
Pakistan
1 review
0 helpful votes
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April 9th, 2021
Verified purchase

My overall experience is good. I found hostwinds one of the top ranking web hosting services for windows vps.

Reason I chose this business:

I found Hosteinds in one of the best vps windows hosting service providers

Value
Quality
Thumbnail of user markb4826
Virginia
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase

The charges need to be reduced, your price on site says different from what we are paying for product.

good

Service
Value
Quality
Thumbnail of user nater31
Czechia
1 review
0 helpful votes
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April 27th, 2019

Incredible host. Really economical and great for blog sites; my ftp us running smoothly, and uploads for SEO was simple and is easy to manage.

Thumbnail of user kyleb502
Pennsylvania
1 review
0 helpful votes
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July 15th, 2021
Verified purchase
• Updated review

They have relatively permissive terms of service, but don't allow you to prepay for hosting services. Bummer

Reason I chose this business:

Because of Hostwinds' permissive terms of service and because I didn't find any far-left political blog posts.

Value
Quality
Because of Hostwinds' permissive terms of service and...
July 14th, 2021
Verified site experience
• Previous review

Because of Hostwinds' permissive terms of service and because I didn't find any far-left political blog posts.

Thumbnail of user lorettam407
Virginia
1 review
0 helpful votes
  • Send Message
March 5th, 2023
Verified purchase

I do have to go on with all this again, my needs weren't met okay.
Thanks always, for your support system team

I don't have to go through this all over again.

Service
Value
Quality

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From the business

Hostwinds is proud to be one of the best web and cloud hosting providers on the market. We stand out from the rest by providing reward-winning 24/7 support, fast hosting, dependable services, and affordable pricing worldwide. Our customers remain happy at Hostwinds, knowing their needs are cared for and in trustworthy hands.

Join our incredible hosting family today!

Company Representative

Thumbnail of user erinc318
Peter H.

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