• Hostwinds

2021 CUSTOMER CHOICE AWARD

Hostwinds

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Overview

Hostwinds has a rating of 4.1 stars from 681 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hostwinds most frequently mention customer service, support team, and top notch. Hostwinds ranks 4th among Web Hosting sites.

  • Service
    303
  • Value
    548
  • Shipping
    104
  • Returns
    29
  • Quality
    559
Positive reviews (last 12 months): 88.9%
Positive
8
Neutral
0
Negative
1

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7,084 reviews

8
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How would you rate Hostwinds?
Top Positive Review

“Hostwinds stands as a formidable force in the realm of web hosting, delivering an exceptional blend”

Palmar u.
4/5/24

Hostwinds stands as a formidable force in the realm of web hosting, delivering an exceptional blend of affordability and high-caliber service that is hard to match. Their commitment to offering top-notch solutions at competitive prices ensures that customers receive unparalleled value from the moment they engage with their services.

Top Critical Review

“Terrible value, decent support. Look elsewhere for low volume websites”

P A.
9/12/23

I operate a very low volume website on wordpress and with a near $20/m plan it wasn't even capable of using the wordpress control panel. Overloaded shared servers or terrible allocation. I've foolishly used them for nearly 4 years and am extremely glad to have switched. Cheaper and infinitely faster. Never use Hostwinds.

Reviews (681)

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customer service (220) customer support (74)
Thumbnail of user pablok12
Czechia
1 review
11 helpful votes
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July 10th, 2019

Hostwinds have been a generally excellent host. Their prices on dedicated servers are unbeatable, and their recovery tool is not only useful as such, but enables you to self-install any version of linux onto the server. All of that being said, my website has never gone down and the speeds from Hostwinds servers are very good. You get plenty of space and bandwidth and I had no problem installing various scripts to my site. There was one slight problem a year or so ago where a few of my files magically disappeared.

Service
Value
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Thumbnail of user adriannag2
Luxembourg
1 review
0 helpful votes
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January 31st, 2018

I had some issues with redirecting my domain while maintaining my email and hosting services with Hostwinds. All of their support personnel are amazing. They are knowledgeable, kind and helpful. No matter what my concerns have been throughout my three months with them, I have always received the best customer support ever. My thanks to all that are there to provide excellent service.

Thumbnail of user michaelc1691
Costa Rica
1 review
2 helpful votes
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April 22nd, 2019

I decided to switch over to what I thought was a better hosting company. WRONG! I went to migrate over some websites and they switched up the migration with one domain information being put in another domain and then losing information.

It took 4 days to fix it. I had a plan with 2 TB of bandwidth which is plenty for me. WRONG AGAIN!

Day 8 I was at 3.84 TB of data, Day 9 5.36

It was a server attack that I am now being billed for.

Thumbnail of user mikeg1766
Portugal
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

Be mindful when creating servers. Created two Unmanaged VPS server, one by mistake, paid only for the one I wanted using paypal and somehow was charged for both. Their return policy was fair (72h) but it seemed kind of strange how I managed to accomplish that.
I also changed my shopping experience from 4 stars to 3 stars due to the fact that reviewing needs a title and description

Service
Quality
Thumbnail of user jacobt460
Australia
1 review
0 helpful votes
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October 14th, 2023
Verified purchase
• Updated review

Am looking at needing hosting for more websites and registration of domain names and not sure if I'll stick with these guys just went with them cause they were recommended and they do adult xxx site hosting

Was simple and helpful and no delay

Reason I chose this business:

Was a recommendation from the wp script team

Service
Value
Quality
Cheap adult hosting
September 13th, 2023
Verified site experience
• Previous review
Thumbnail of user larryp950
Georgia
1 review
0 helpful votes
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June 26th, 2023

Had three websites migrated to Hostwinds. After four months of countless support tickets, the websites never worked correctly. Frustrated with their hack attempts, I moved to Hostinger. Using the same backup files as provided to Hostwinds, migration with Hostinger was seamless and absolutely no issues using Wordpress. The difference in speed was dramatic. I requested a prorated refund from Hostwinds. Buyer beware. They only offer a credit on additional services. A gimmick. Who would want to remain with a provider after such a deplorable experience. In my view, this gimmick is tantamount to coercion to trade up and double down on a pathetic experience. I have no idea how many sales were lost using Hostwinds but thankfully, Hostinger had my sites up and running smoothly with the added advantage of very fast Wordpress editing online. If using Wordpress, I would strongly recommend avoiding Hostwinds. Their technical staff is underwhelming.

Thumbnail of user elberts27
Texas
1 review
0 helpful votes
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April 6th, 2017

I was really impressed by service quality of Hostwinds.
My websites and databases are performing fast and stable.
Support guys can help with even dumbest question in a polite manner.
Price is reasonable and I am thankful for their cool service.

Thumbnail of user lawrencel646
Wisconsin
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

I signed up for hosting and they provided no service. Just kept creating support tickets passed on in an endless circle! I finally canceled and expected a refund but they refused. Even putting my account into collections even though they owe me! Beware of these people!

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Thumbnail of user mauritzn
RU
1 review
0 helpful votes
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May 16th, 2019

I called Hostwinds one day about issues I was having with my site. Seriously, I was having the worst day of my life; everything seemed to be going wrong. After talking to one of their support staff members I felt so much better - they where so polite and understanding it just made my day. It didn't feel scripted at all, it felt like a positive conservation and it was great feeling. Thank you!

Thumbnail of user malcolmn8
Philippines
1 review
1 helpful vote
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July 6th, 2018

I wanna say that Hostwinds has some of the best customer service I have experienced in a long time. Prior to using their cloud web hosting, I had a website running on their shared hosting. When I had problems with their service and posted a video about it online, Hostwinds themselves reached out to me even though I didn't even ask for it. Now I am happy!

Thumbnail of user michaelo1735
Canada
1 review
0 helpful votes
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June 9th, 2022
Verified purchase
• Updated review

I made a couple mistakes during the setup process of my Wordpress site. Hostwinds support assisted me with every request I had that day. I had probably 5 or 6 requests before I was finished and all setup on my blog.

Service
Value
Quality
I googled "Unlimited Storage Wordpress Hosting" and...
June 9th, 2022
Verified site experience
• Previous review

I googled "Unlimited Storage Wordpress Hosting" and found this hosting plan on a website with a list of the best hosts.

Thumbnail of user jamesh3764
Texas
1 review
0 helpful votes
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May 13th, 2021
Verified purchase

I've used Hostwinds for about 10 years. They are a solid company. They have live chat support with techs that are almost immediately there. I have used companies that it took 30-60 min or longer waiting in a queue before you get to chat with someone. I much appreciate how fast they pick up chat. That's a winner in my book, especially when you have a problem.

Reason I chose this business:

Originally they 'saved me' from another company that was dying on the vine! They have proven to be a great company to work with over the past decade. It is my opinion they sincerely seek to provide great support to their customers. I chose hostwinds for their support. I don't need it much, but when I do, I know they are there to help.

Value
Quality
Thumbnail of user basilm27
Brazil
1 review
0 helpful votes
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December 25th, 2018

Best web host! Hostwinds offer nice 1-click installer and also free website builder (i've built 3 websites (joomla, wordress and opencart). Their rates are competitive, but better yet, their email support is unbeatable. Friendly, knowledgeable, and best of all, FAST!

Thumbnail of user lukass36
Mexico
1 review
0 helpful votes
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September 17th, 2019

Support is always helpful, fast and thorough. They have been good at being very clear on their instructions. I am super impressed with Hostwinds as I have worked with many other hosts.
I recently upgraded my account and it went smooth. I have referred people and they are happy too!

Thumbnail of user beckyh127
Colorado
1 review
15 helpful votes
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March 25th, 2020
Verified purchase
• Updated review

I appreciate the updates after ordering. The ordering process took a while. I ended up having to do it twice and the second time through cost a few bucks more for the same thing. I'd tried a few months ago to get a similar set-up, but there was no availability. Other than that, I was happy with the chat support during the order. It was fast! I also appreciate the updates on how close we are to setting up. I look forward to working with Hostwinds!

Reason I chose this business:

My programmer recommended Hostwinds

Reason I chose this product:

To replace a current web hosting set-up

* Hostwinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Value
Shipping
Quality
My programmer recommended it
June 12th, 2020
Verified site experience
• Previous review

* Hostwinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user joes1152
Connecticut
2 reviews
0 helpful votes
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January 31st, 2022
Verified purchase
• Updated review

I am already a hostwinds dedicated server customer, adding a bigger server. The hosting service itself is pretty good. The setup process is, in my opinion, unnecessarily slow. I got a message eight hours ago that the setup was complete, just need to activate windows. Then crickets.

slow

Reason I chose this business:

Good price and hosting performance. Service responsiveness no so much.

Service
Value
Quality
Upgrade from smaller server
December 31st, 2021
Verified site experience
• Previous review
I hope third times a charm
April 8th, 2021
Verified purchase
• Previous review

Currently they are performing my setup for the third time. The first two times were either not to specification or defective in some way. On the bright side, they are very responsive to my questions and keep me very well informed of their progress. I am hoping that the setup is correct after this third try, but I'm not sure how confident to be.

Very responsive with answers and with progress reports. I am not entirely satisfied with the actual speed of setup.

Reason I chose this business:

Online reviews and pricing.

Service
Value
Quality
Review site
March 8th, 2021
Verified site experience
• Previous review
Thumbnail of user davek86
Hawaii
1 review
0 helpful votes
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March 21st, 2017

Very professional and advanced dashboard, latest cPanel, impressive support, reasonable price, and very efficient servers. Hostwinds is a good host, and I've recommended them to several people who now also use them and are impressed with their uptime and website speeds. I had no hesitation in recommending Hostwinds to my boss for one of our clients through work. Will continue to use their hosting service for as long as physically possible.

Thumbnail of user milenak2
Netherlands
1 review
0 helpful votes
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February 2nd, 2017

Hostwinds services are really great. Pricing is average and support team works quick and they are responsive and helpful. Their servers have no downtime and it's easy to run the web site due to the resources they provide in their plans. Nice start for a successful business.

Thumbnail of user meraze
Germany
1 review
1 helpful vote
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November 20th, 2016

Pleasant to deal with, great 24/7 support services and very professionals. One of those rare hosting providers that puts customer service as a top priority. The rep who assisted me was pleasant, professional and eager to answer my questions. I really like the fact that hostwinds has an international focus.
Great service, features and prices.

If you need really professional host with high end servers, can recommend hostwinds ssd Litespeed host.

Thumbnail of user rodrickc3
California
1 review
0 helpful votes
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May 7th, 2019

I can honestly say I am fully satisfied with the quality of their services. Recommend Hostwinds to others. A really big Thank You to all Hostwinds staff! Lots of features, very knowledgeable fast and friendly support and the price is reasonable. The speed of my sites is great, I have only positive feedback from my visitors about the work of my site.

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Thumbnail of user jooz
Czechia
1 review
0 helpful votes
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October 4th, 2017

Hostwinds offer really great services. I had been using their services for more than 3 months and was really happy with them.
Their VPS servers are offered for a cheap price. But the VPS servers work fast and are reliable. Servers respond fast, and ive never experienced down time. Features are very good and they increased everyone's bandwidth for free a while ago.
Highly recommend them.

Thumbnail of user patrickk223
North Carolina
1 review
10 helpful votes
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February 12th, 2020
Verified purchase
• Updated review

It was very easy to purchase hosting at a great introductory rate, and the yearly renewal rate is still extremely competitive. I was previously with another host for the past two years and so already had my domain and website built. Hostwing's technical staff was extremely fast in getting my site migrated and making sure I stayed online the whole time! I expect this time next year I'll be happy to renew!

Reason I chose this business:

Reviews of excellent reliability and speed, good suite of options, great pricing.

Reason I chose this product:

Great pricing, good number of domains available at the middle rate.

Service
Value
Shipping
Quality
Thumbnail of user erinc318
Peter H. – Hostwinds Rep

Thank you so much for this thoughtful and thorough review! We are elated to know that you are having a great hosting experience! Please let us know if you need any help at all moving forward. Have a good one!

Reviews of excellent reliability and speed, and good...
February 11th, 2020
Verified site experience
• Previous review

Reviews of excellent reliability and speed, and good suite of options.

Thumbnail of user jaroslavf1
GB
1 review
1 helpful vote
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March 25th, 2019

I signed with Hostwinds as it was the only hosting I could find at the time that supported postgresql. Ever since I've been using them and I have nothing but great things to say about the level of their service and professionalism to suit my changing needs.

Thumbnail of user lennyr22
GB
1 review
0 helpful votes
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May 14th, 2019

I love Hostwinds hosting. Never had major issues, and every time I have any questions, their support is awesome about helping me to come up with a solution. It was great and after one month I signup for an annual subscription. Today I complete one year with them. Superior in every way! I am amazed by the service I have received as well as the technical support. Submitting a trouble ticket is easy and the response is quick and thorough. I've been hooked!

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Value
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Thumbnail of user isidroc8
GB
1 review
1 helpful vote
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April 11th, 2019

I am sure you know what I mean... Not only did tech support answer my ticket this weekend regarding a problem I had transferring and setting up my domain, they went back and checked again on their own to see if I got my site up and running... WOW! I am impressed!

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From the business

Hostwinds is proud to be one of the best web and cloud hosting providers on the market. We stand out from the rest by providing reward-winning 24/7 support, fast hosting, dependable services, and affordable pricing worldwide. Our customers remain happy at Hostwinds, knowing their needs are cared for and in trustworthy hands.

Join our incredible hosting family today!

Company Representative

Thumbnail of user erinc318
Peter H.

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