• Hostwinds

2021 CUSTOMER CHOICE AWARD

Hostwinds

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Overview

Hostwinds has a rating of 4.1 stars from 681 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hostwinds most frequently mention customer service, support team, and top notch. Hostwinds ranks 4th among Web Hosting sites.

  • Service
    303
  • Value
    548
  • Shipping
    104
  • Returns
    29
  • Quality
    559
Positive reviews (last 12 months): 88.9%
Positive
8
Neutral
0
Negative
1

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7,084 reviews

8
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How would you rate Hostwinds?
Top Positive Review

“Hostwinds stands as a formidable force in the realm of web hosting, delivering an exceptional blend”

Palmar u.
4/5/24

Hostwinds stands as a formidable force in the realm of web hosting, delivering an exceptional blend of affordability and high-caliber service that is hard to match. Their commitment to offering top-notch solutions at competitive prices ensures that customers receive unparalleled value from the moment they engage with their services.

Top Critical Review

“Terrible value, decent support. Look elsewhere for low volume websites”

P A.
9/12/23

I operate a very low volume website on wordpress and with a near $20/m plan it wasn't even capable of using the wordpress control panel. Overloaded shared servers or terrible allocation. I've foolishly used them for nearly 4 years and am extremely glad to have switched. Cheaper and infinitely faster. Never use Hostwinds.

Reviews (681)

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customer service (220) customer support (74)
Thumbnail of user thomasw3091
Oregon
1 review
0 helpful votes
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November 16th, 2023
Verified purchase

I have been using a Hostwinds Windows server for several years. I needed a Linux server for another website and was able to easily add one to my existing account. I had the new site up and running in a couple hours complete with an SSL installed.

Needed to find out how to setup second server in same account. They told me how to do it and everything went smoothly.

Reason I chose this business:

Because I have been using Hostwinds for several years with excellent results, I could see no reason to go anywhere else for additional services.

Service
Value
Quality
Thumbnail of user kevinl1106
Arkansas
1 review
1 helpful vote
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June 12th, 2020

Signed up and my cost doubled at end of 1st month, the great "deal" apparently only lasted for 30 days. I've been trying to cancel ever since. You have to open a ticket that has to be approved and confirmed, and even after that you still get billed and have to do it all again. I've been trying to cancel for 4 months now and they still keep sending emails for me to confirm this or that, I finally just removed my payment info and am about to do a chargeback, just a huge pain to deal with.

* Hostwinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user chelseah18
Denmark
1 review
0 helpful votes
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March 20th, 2017

What I really love and was looking for is that Hostwinds' support department could be reached for real round the clock. After purchasing my account was delivered instantly, and the control panel and all the software is fast and user friendly. For today I have monitored no traffic issues or no uptime problems.To date, I have been very happy with hostwinds, their service and especially support I have received.

Thumbnail of user maryf2323
Tennessee
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Had chat help that popped up as soon as I came on site and it was a real person who answered all my questions expertly. The migration took about an hour after the request and my after migration tickets were answered very quickly.

Service
Value
Quality
Thumbnail of user marcusd57
Ireland
1 review
0 helpful votes
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March 22nd, 2019

I was amazed at how quickly I was able to put a website online without professional help. They made it easy for me to order a domain to go with my hosting plan, too. I have recommended Hostwinds to everyone I know who is interested in making a website and I will continue to do so.

Thumbnail of user vladimirm108
Czechia
1 review
0 helpful votes
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April 15th, 2023
Verified purchase

The panel provided by Hostwinds is great, however, the limitations of Weebly is quite constraining for my type of concept. Also, I would not suggest to try and pay with card more than 3 times as they flag you for fraud, even though I have outlined that the card did not work so I used PayPal instead. Nevertheless, I have to now go and print out a form and sign in to prove it was not fraud which is bothersome.

Chris Jacobson assisted me in all the information I needed before I even made the purchase, which took about 30 minutes of dedicated time for a non-customer which is impressive. If I need any other help I contact their support system which is available 24/7, and when there are very difficult issues then within an hour usually a more senior person manages to resolve my issues through the ticket system.

Reason I chose this business:

I have read on reddit that it was a good hosting service.

Service
Value
Quality
Thumbnail of user damcab
Czechia
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

So far, i love it! Hostwinds has no false advertisements like other providers, for example you don't need to prepay 12+ months just to get an affordable monthly price. And they also have great support, they respond very fast, and they also refunded my server that i accidentally purchased. So far i am very satisfied with their service.

They responded very fast, and refunded a server that i accidentally purchased within a few minutes.

Reason I chose this business:

Because they don't force you to prepay 12+ months just to get a good monthly price, like other vps providers do. With Hostwinds you can get a vps at a great price even for just 1 month.

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Value
Quality
Thumbnail of user elijahf14
Australia
1 review
0 helpful votes
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May 16th, 2017

I'd like to voice my appreciation to hostwinds Support Staff. Almost all the time the answers come fast and on target and in a friendly manner. When there's confusion, the guys are still conscientious and solid!

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Value
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Thumbnail of user reesec65
MD
4 reviews
0 helpful votes
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February 27th, 2023

Hostwinds has been my go-to hosting provider for years now. Their reliable uptime and excellent customer support have made managing my website a breeze. I highly recommend Hostwinds to anyone looking for a hassle-free hosting experience.

Thumbnail of user janh67
Poland
1 review
1 helpful vote
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September 27th, 2016

This hosting provider offers everything any webmaster might need. Features are very useful and easy to use. Support guys are helpful and ready to assist whenever you'll need. Network and server uptime both are at 100% level, no outages noticed for a year. For the price I pay Hostwinds seems to be top-notch service provider.

Thumbnail of user danielc2156
California
1 review
0 helpful votes
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January 10th, 2021
Verified purchase

Alex P. Helped me out last night, this was my first experience putting a page online. It took a very long time due to my own lack of knowledge, but Alex was kind and patient the entire way through. I was stressed at first that I was going to have a lot of trouble, but thanks to Alex it went very smoothly. I appreciate the help, Alex P. Is a great employee!

Reason I chose this business:

Due to the pricing, and that it was highly recommended by my friend.

Reason I chose this product:

Due to the pricing, and that it was highly recommended by my friend. I also need to host multiple domains for several projects I have going and have planned.

Service
Value
Shipping
Quality
Thumbnail of user labinoty
Serbia
1 review
0 helpful votes
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January 1st, 2020

Hello everyone, I came here not to waste time writing that "hostwind" is good hosting, but I feel obliged to truly recommend you, a wonderful support, at all the time readily available and helpful, at all the time I have been very annoyed that I do not have much experience, but they are wonderful in helping. 5 stars deserve it.

Thumbnail of user vincenzop9
GB
1 review
0 helpful votes
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June 8th, 2019

I've experienced very little downtime (I noticed my site down once - for about 20 mins), and I've found their platform very easy to navigate. Because of that, I haven't had to talk to support much, but when I have, they seemed very friendly and helpful. I have never had any security problems, either.

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Value
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Thumbnail of user tuanc1
Florida
1 review
0 helpful votes
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May 17th, 2019

I trust this professional host and can highly recommend Hostwinds hosting solutions to others. I know I'm not good in properly describing tech issues, but they always tend to find the understand and way to solve the issue. Their server and network uptime are Great... Speed connectivity is super fast and consistent. My web site is always up, that is to consider great network uptime they provide.

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Value
Shipping
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Thumbnail of user jaydenr7
GB
1 review
0 helpful votes
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February 11th, 2019

If you need a quality and reliable hosting provider - choose Hostwinds. They provide the best service at a modest budget. They offer their service in different packages. Choose a package to suit your needs and sign up for an account which is right for you.

Thumbnail of user eefkeb
Florida
1 review
0 helpful votes
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January 11th, 2018

Hostwinds support is pure awesomeness.
First, they migrated my websites and apps from my old host, then they installed the needed services/applications for my websites to work and went further by optimizing my server so my visitors don't experience slowness that usually happens when one migrates to another host. I feel that I will collaborate many years with this hosting provider. Keep up the great work, Hostwinds.

Thumbnail of user manjulb
California
1 review
14 helpful votes
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May 27th, 2020
Verified purchase
• Updated review

Hostwinds has been good so far. I needed a domain for development and be able to show the front end to clients (cause sometimes you can't develop on a local interface) - going through the BHW deal made it a bit convoluted, but I guess they need to update the instructions a bit to make it clearer.

So far the server speed is fast, and with enough resources for web development. I can show my portfolio of developed sites to clients on their own subdomain. The interface is fast, and so far I am happy I can quickly deploy Wordpress sites from the control panel.

Reason I chose this business:

It's not an EIG company, and they have a pretty decent reputation. The deal through BHW was enticing. Hope it sticks at this price on renewal.

Reason I chose this product:

Good price, good review of the hosting company

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Value
Shipping
Quality
Thumbnail of user erinc318
Peter H. – Hostwinds Rep

Thank you very much for taking the time to write this comprehensive review! Please feel welcome to reach out to our support team anytime if you have questions. Have a wonderful day!

Good, but a bit convoluted thorugh BHW
May 25th, 2020
Verified site experience
• Previous review

* Hostwinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user romanl32
RU
1 review
0 helpful votes
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March 13th, 2017

I can point out that hostwinds is an amazing web host provider. Not only do they have great machines with a fast connection and good uptime, but they also have amazing 24x7 customer service via phone, email, and instant messenger.
Many thanks for there great service and good support. Nice and trustworthy web hosting provider based on SSD storage.

Thumbnail of user donaldw706
Arizona
1 review
0 helpful votes
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November 21st, 2021
Verified purchase

Total package is honestly presented, though DDoS cost was a hit. I did use two of your sales associates and it was nice to have human beings to talk to.

AFA as after-the-sale support, I have mixed reactions. Too many tickets are generated, and often the responses can be characterized as 'before we can do this, you need to x, y, and z." That said, I accept that I do need to learn more -- even as a 38-year veteran of the software industry -- and I buckle down.

Overall, I think HostWinds is a resource that I can use and value for their service. They certainly work hard to help within the allowed constraints of their processes!

Service
Value
Quality
Thumbnail of user tomg433
Germany
1 review
0 helpful votes
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March 18th, 2020

I have had quite a lot of bad experience with hosting companies in the past. Cheap prices, low prices, it didn't matter to the quality of the service I got. I started working with Hostwinds mostly because of the price tag, and I was so positively surprised when I found out that I am getting premium service, non-stop availability, and the low prices as well.

Thumbnail of user erinc318
Peter H. – Hostwinds Rep

Wow, thank you so much for this thoughtful review! It makes our team here at Hostwinds so happy to know you are having a great hosting experience with us. We appreciate you, and we are always here for you, so please feel welcome to reach out to us anytime if you have questions. Have a fantastic day!

Thumbnail of user tamp30
Australia
1 review
0 helpful votes
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September 24th, 2023
Verified purchase

I started registering the service on the Sunday afternoon and reach out to George on the online chat for help with the setting up the account. He jumped right into it and got everything ready for me to work on my VPS within 5 mins. Amazing!

Excellent

Reason I chose this business:

Other friends recommended

Service
Value
Quality
Thumbnail of user patrickl356
GB
1 review
2 helpful votes
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September 6th, 2020

Had hosting with them for a while. Similar offering to other hosting companies, nothing special.

BEWARE when signing up, they will (I find this very shady!) automatically input Contact details of someone in their company as Admin, Tech, etc. and if you want to leave, it will take FOREVER to do so because your domain name will be locked if you change the details yourself. Nowhere is this obviously stated. Online Chat is slow, frustrating and as useful as a chocolate fireguard.

DYOR thoroughly before using one of these larger providers. IMHO they are quick to take your money and make it very difficult for you to leave.

Finally, don't rely on PC Mag reviews.

Thumbnail of user ivonep2
Netherlands
1 review
0 helpful votes
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April 13th, 2020

Hostwinds is one of the most powerful web hosting company I've ever seen. With low price product but and high quality of service, you cannot regret the moment you use this product.
Partnership with the best company when it comes in networking area is one of the keys to success. You can trust them.

Thumbnail of user erinc318
Peter H. – Hostwinds Rep

Wow, thank you for taking the time to write this thoughtful review! We are so glad to hear you are enjoying our hosting and pricing! Please feel welcome to reach out to us if you need anything. Have a great day!

Thumbnail of user andrewt994
GB
1 review
0 helpful votes
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January 18th, 2022

I was sent a message by someone claiming to be from O2, stating there was a problem with taking payment. O2 don't take payment at the start of the month, and their number is saved. When I highlight the number as spam and block it, it comes back as being via hostwinds site. So, can anyone set up a spam number and run it from there.

Thumbnail of user emmitta13
Denmark
1 review
1 helpful vote
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June 10th, 2019

When signing up with such a cheap provider, I was initially concerned about reliability and customer service, but both have been excellent. I have experienced no downtime in the last 4 months, and customer service has been excellent. Throughout the process, Alex has been and continues to be patient, encouraging and understanding the role the site plays in the marketing of my new business.

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Shipping
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From the business

Hostwinds is proud to be one of the best web and cloud hosting providers on the market. We stand out from the rest by providing reward-winning 24/7 support, fast hosting, dependable services, and affordable pricing worldwide. Our customers remain happy at Hostwinds, knowing their needs are cared for and in trustworthy hands.

Join our incredible hosting family today!

Company Representative

Thumbnail of user erinc318
Peter H.

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