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Hostwinds has a rating of 4.1 stars from 681 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hostwinds most frequently mention customer service, support team, and top notch. Hostwinds ranks 4th among Web Hosting sites.
7,084 reviews
Hostwinds stands as a formidable force in the realm of web hosting, delivering an exceptional blend of affordability and high-caliber service that is hard to match. Their commitment to offering top-notch solutions at competitive prices ensures that customers receive unparalleled value from the moment they engage with their services.
I operate a very low volume website on wordpress and with a near $20/m plan it wasn't even capable of using the wordpress control panel. Overloaded shared servers or terrible allocation. I've foolishly used them for nearly 4 years and am extremely glad to have switched. Cheaper and infinitely faster. Never use Hostwinds.
The chatbot on your home page was very helpful in setting up the VPS he was able to go step by step If I asked any questions. He was very helpful
very helpful
Recommendation from a friend
As a new customer, I had issues sending mails, because IP address was blocked by domains in office 365.
I am working Linux setting up windows was difficult to setup, haven't figured out setting up mongodb?
Cost of using mongodb cheaper than mongodb atlas
Most was done on my own, but when i had a question support gave me a quick answer.
Thanks!
Sean
Simple and good price
Found the domain I needed really quick too! I'm very happy with the price and how easy it was!
It was a really great experience and service is very awesome, easy to use panel with great support
Your platform is very easy for any beginner and Support is quick. Thanks for such a great product
Just want to say - Great service and very fast. No complaints so far.
Use them with no hesitations.
A+++ service. I highly recommend this to all the people in the IT industry who does web services.
very good... OR Excellent!
Because it is reliable
I've been with Hostwinds for 3 years and have had a decent experience, nothing outstanding. Recently however, they have changed something forcing you to upgrade to a "Cloud" VPS if you wish to add additional IP addresses, etc. to your package. Interestingly enough, the same package that cost $55 now costs $75 if you "migrate" as they they put it. We all know datacenter costs have gone down and will continue to, so why the $20 per month jump in price?
But the issue I've found most over the past few months is that the Tech Support don't know what they are doing anymore. They used to be skilled and knowledgeable when you made a ticket, now they either don't read the ticket and take time to understand it, or are just plain "I can push the reset button and now have been promoted to answering tickets" type people. A simple request to have additional IPV6 addresses assigned took a back and forth with 4 different support people before it was resolved. A downed website took over 2 days and over 7 different employees.
To further that, when I created a new cloud VPS server on Windows 2016, they did not install the Windows source files onto the HD so you could add roles and features or Windows components. I had a 3 day back and forth with them, 50% of the time them not understanding something very simple like that and 50% of the time they reffering to my new package as "Unmanaged" and they won't help - which is fine, except that their own TOS says they will help for 2 certain things: Infrastructure and a properly configured VPS, which this fell under - and they still did not fix the problem. I had to end up downloading a CD of Server to get the Source files so I could install IIS.
Better to look elsewhere if you need support that knows what they are doing.
I really enjoyed the support given to me by the customer care unit. It is amazing.
it was an interesting and supportive one.
They have been my best for a long time now.
I will try to make more orders. Mr Paul help me a lot. Thanks to him!
I have rq for ptr record still not resolved, i want to cancel it and return my money
Bad services
Installation was flawless and very quick. Surely worth considering
But after in touch with support every thing works now
server not working but after contacting support every thing works
Trying out many providers.
I have never tried Hostwinds.
So far so good. No problems.
Trying out different hosts.
Trying out many providers.
I have never tried Hostwinds.
This new experience started very well, with chat and email support always available and competent.
I reviewed a couple of providers and decided to work with Hostwinds.
Very easy to setup and chatting with a technician live 24/7 was a big help.
Perfect and quick.
I needed a windows base server.
I received a good service. Fifty characters is too much to force customers to write.
I've had no complaints or problems with hosteinds for years
The best hosting I've ever used, looks like I'll be moving all my hosting here
The best hosting I've ever used, looks like I'll be moving all my hosting here
I cannot remember there being a problem. It's up and running and reasonably fast
Good help!
Recommendation from folks at the-algorithmic-trader.com
Although Hostwinds makes claims of a 60 day money back guarantee, there are a few select products that do not carry this guarantee, in fact, they have no money back guarantee, at all. Even if you buy one or more years of this service. Why? How would you know if the service is right for your business, without at least trying it, first? Oh, but, they state this product is not covered in the terms of service. Second question... why? Seeing that a person might be making a large financial investment, when they offer multiple year subscription at a discount (baiting the trap). Why not at least mention (on the sales page) that the product is not guaranteed, at all? Why hide such an important fact in the terms of service? This kind of business practice is purely unethical, and only serves one purpose, to entrap the customer. I would not do business with such an unethical company. Long story short - I wanted to upgrade from my Hostwinds shared hosting to VPS. After half a day of confusion trying to get my account up and running, I asked for a refund, and I just wanted to stick with my old shared account. That's when they told me about the terms of service that I agreed to. I had bought a one year subscription for $366, and they would not give me a refund, although I had it for less than 8 hours. I then went to PayPal and opened a dispute. They (Hostwinds) instantly, suspended all my accounts (all my sites disappeared and were replaced with an embarrassing "account suspended" notice), even my old shared account which was in good standing (WTF?). This is their "strong arm" tactic to get you to remove the dispute, they obviously have a lot of experience with customers opening disputes with PayPal, otherwise they wouldn't have this "strong arm system" in place. After fighting with them to get a "partial" refund. They charged me for a month, even though I didn't want it, and told me I had 24 hrs to accept that deal, or I get nothing back. Nice way to treat your customers. I closed all my accounts with Hostwinds, and I found a much better hosting company at a fraction of the price, with full disclosure about their refund policies. Thank god there are still some companies that adhere to ethical/honest business practices. As far as their (Hostwinds) actual hosting service, it's mediocre at best, and actually not worth the price. I guess that's why they have to entrap people with their shady guarantee policy. They need the money. I agree with a few of these other reviews, Hostwinds was a much better company a few years ago... not anymore. They should change the name of the company to Hostile Winds.
Tip for consumers:
Stay away, but if you must try them out, ask a lot of questions and read every word of the terms of service before purchasing anything. They will keep your money without hestitation, whether you use the service, or not. They hide behind the TOS, and use very unethical business practices when dealing with customers.
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Hostwinds is proud to be one of the best web and cloud hosting providers on the market. We stand out from the rest by providing reward-winning 24/7 support, fast hosting, dependable services, and affordable pricing worldwide. Our customers remain happy at Hostwinds, knowing their needs are cared for and in trustworthy hands.
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