I sent my '97 Viper stereo to The Viper Store (a. K. a. Hot Car Accessories) to repair not being able to eject a CD. $250 later, I got the stereo back, and it did seem to be fixed. Less than a year and exactly one drive later, the 5th CD played since I got the stereo back wouldn't eject. Hot Car Accessories politely told me that it's out of warranty and therefore my problem. In my experience, reputable businesses take better care of their customers than that.
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