Hotelwiz has a rating of 3.7 stars from 1,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hotelwiz most frequently mention great price, easy process, and front desk. Hotelwiz ranks 2nd among Travel Deals sites.
Very pleased with everything! Convenient location close to I-85 & COSTCO. 24 hour coffee in the lobby, professional staff, good hot breakfast, clean & comfortable beds. (Coffee could be better. It had an aftertaste that could've been caused by the water.)
Horrible and terrible Can't modify reservations at all even if you book early and someone from hotel wiz tried to request money from a different account of mine sayin it was for the hotel I don't even know how they got my other account information and they don't answer the customer service site just hangs up on you so you can't get into anybody and when you do, they're not very nice and they're very rude. I do not recommend this at all stay away from hotel wiz!
Horrible and terrible
Can't modify reservations at all even if you book early and someone from hotel wiz tried to request money from a different account of mine sayin it was for the hotel I don't even know how they got my other account information and they don't answer the customer service site just hangs up on you so you can't get into anybody and when you do, they're not very nice and they're very rude. I do not recommend this at all stay away from hotel wiz!
I didn’t mean to I was tryin to book through the hotel and somehow it booked through them
Very pleased with everything! Convenient location close to I-85 & COSTCO. 24 hour coffee in the lobby, professional staff, good hot breakfast, clean & comfortable beds. (Coffee could be better. It had an aftertaste that could've been caused by the water.)
Best price!
Although I haven't arrives at my hotel yet, which will be in a few days, HW immediately emailed me the confirmation and the agreed upon price. They actually are the cheapest across the board for this reservation. I hope to use their service again
It is the cheapest to use
Hotel is okay for the money, the 1st night we were put in a room where the A/C didn't work and it was nasty, was told at first no other suites were available. After staying in the room a few hours called to complain but then told they did have another king suite right next door & we were moved to a new room. Suggestions, please be more thorough with cleaning, & the elevator should be cleaned as well, floor, walls were not cleaned at all during my four day stay. Breakfast bar was okay for a small hotel. Coffee was good.
Booked the place because it had an indoor pool. Pool was closed. Room was very dusty, dirty,stained sheets, stained towels, bathtub drain very slow, and what looked like in the bathroom door a crap smear. I would fire the housekeeper crew that doesn't know how to clean.
Thought I'd give these guys a try after using so many others in the past. Must say they were quick, easy, and absolutely had the best prices! Will check with them first in the future. Thanks for a great experience!
Great Deal!
I enjoyed my stay at Virgin Hotel by Hilton Las Vegas. The entire hotel was very clean, new and trendy. Plenty of food options. I enjoyed using the gym, spa and juice bar upstairs. Casino & bars definitely get a bit smokey and noisy at night but that's to be expected. Location is in a more quiet area off the strip very close to the airport. Staff was friendly. Bed was comfy. Loved the crystal themed lobby and Palo Santo toiletries.
I chose HotelWiz because they had the best price guaranteed of any other booking service!
Booking was easy and more affordable then all other options for the night we were looking at. Only issue was there is no option to include that we needed a pet friendly room, so I had to contact the hotel myself and let them know.
Most affordable cost for room vs the hotels website and other sites like booking.com or expedia
Flew in for one night to watch the eclipse period needed somewhere close to the airport and this hotel certainly fit the bill. Free shuttle service to the airport we had to get a ride there because we arrived after 10 PM But a nice family gave us a lift. Room had all the basics the fridge, microwave, TV, Queen beds. Quite Adequate and breakfast was included
Easy-to-use and nice clean rooms, friendly staff... We got stuck at the airport and needed a place right away. Can't get to the family for Christmas. Thank you white X mas!, now at this hotel. Not happy but glad that we got a room here... feel worm and safe...
Stuck at the airport
The website was easy to use. I could book at any hotel for good prices. In fact, it details the total price for all nightly stays. There were also details on what payments are accepted and notified me in advanced on whether an ID is required (which it is).
To book a great hotel at a great price.
Once confirmed, I immediately received an email with all needed info. Upon arrival at the hotel there were no questions, no issues. They had all of my information... only needed proof of identity and card for Incidentals.
Great price
I was able to book a room thru these guys for $50 per night I usually pay $94 + fees/taxes for. I found them on Google and was hesitant as it seemed "too good to be true". I'm shocked at the ease of doing business and even more shocked at the continued correspondence from them to make sure I got in and checked in alright and had no concerns I guess to ensure repeat business... which they'll definitely be getting from me!
Best pricing on Google
This site is so user-friendly, and booking my reservation was super easy! It literally took less than two minutes, just as the website said. Also the company called the hotel prior to my arrival to ensure I had a reservation!
I choose to use this company due to the lower price I was charged. It was less expensive than the hotel’s website.
The hotel suite I booked was at least 50% cheaper than any of the other booking sites. My room key and the welcome gifts were available for me at the concierge upon check in. The rooftop pool and hot tub were welcome perks on a weekend full of 90-degree days.
I have had previous good experiences with booking hotel stays with Hotelwiz.
This experience was Excellent! Customer service has been outstanding and provide a great price.
I look forward to using your services again and I will tell my friends about the services that you provide.
It was recommended by a freind who has used the site many times
Was a bit concerned when Google showed a substantial savings from some better known sites, but looked at the reviews and felt more comfortable. I made same day reservations, saved a good amount, no issues checking in. Would definitely use Hotelwhiz again!
It saved me nearly $100.
I've done research before I actually picked.
This is by far the BEST deals that I have ever seen. The amount the fast service absolutely no problems at all in retrieving my confirmation code. I am so grateful for this HotelWiz. It was affordable and helped out tremendously when on a budget.
Best deals best prices you can't pass up.
It was a pretty good service. But make sure to check the actual websites before booking through this third-party. In Vegas the resorts often offer exclusive rates on their websites. I could've gone my three days for $99 total, but instead ended up paying over 300 on this website. Nonrefundable
AND, 3 of us are NC State Univ. Graduates. Memories, jokes and lies … Second night at Homewood Suites and accommodations could not have been better! Reservation exercise thru Hotelwiz was straightforward and painless. Will use again on trip home.
Convenience
Was rather put off when first thing asked was the tv in that room doesn't work, will that be to your liking?"
I smiled and said no, I except a working television. Perhaps that took my husband and I for only briefly needing the bed.
The room was very spare, but clean. There was a chokingly strong air freshener somewhere that made the room smell heavily of chemical/floral "fragrance".
There was only a full bed and it was supposed to be a queen, but we're too tired to argue and just wanted to sleep.
The staff were all very, very nice. With the exception of the young Indian gentleman asking about the tv… we will have another story to add to our tales
The lowest price
Easy peasy - no problems getting around the site. I changed the search in the middle to see if there was a better deal and found something more than adequate for a pretty decent price. Booking was a snap, especially for a first time. Hopefully everything down the line will be just as great!
Least costly of the hotel websites today
It was the best price offering for a hotel on short notice. Very quick check out process. Very time efficient. I will like to see how nice the hotel room is granted It took about 30 seconds to find a room and pay
My wife fell ill the day we were supposed to travel to visit her dying father. I called customer service well before check-in and asked to move the reservation back three days. The representative claimed that they could not change or refund the reservation amount. The first line at the top of their website reads Free Cancellation. When I asked for further explanation I was met with very rude responses. I eventually asked to speak to a supervisor and was left on hold for 20 minutes before hanging up. Use any other service out there. This company has no interest in customer service, only in customer money.
Hotel Wiz stole more than $1,200 from me. I booked a room through the site the hotel did not have my reservation. I disputed the account with my credit card company. Hotel Wiz LIED saying they provided a service for me which they did not. DO NOT BOOK WITH HOTEL WIZ. They are a scam.
This is an awful site that should be shut down. Avoid at all costs.
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