• Hotelwiz

Hotelwiz

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Overview

Hotelwiz has a rating of 3.7 stars from 1,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hotelwiz most frequently mention great price, easy process, and front desk. Hotelwiz ranks 2nd among Travel Deals sites.

Positive reviews (last 12 months): 74.5%
Positive
41
Neutral
2
Negative
12
3
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How would you rate Hotelwiz?
Top Positive Review

“Great hotel!”

Claudia C.
8/31/22

Very pleased with everything! Convenient location close to I-85 & COSTCO. 24 hour coffee in the lobby, professional staff, good hot breakfast, clean & comfortable beds. (Coffee could be better. It had an aftertaste that could've been caused by the water.)

Top Critical Review

“Don't book through hotel wiz”

Courtney H.
2/2/24

Horrible and terrible Can't modify reservations at all even if you book early and someone from hotel wiz tried to request money from a different account of mine sayin it was for the hotel I don't even know how they got my other account information and they don't answer the customer service site just hangs up on you so you can't get into anybody and when you do, they're not very nice and they're very rude. I do not recommend this at all stay away from hotel wiz!

Reviews (1,841)

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Reviews that mention popular keywords

booking process (36) customer service (62) credit card (29) booking experience (23) hotel room (30) front desk (41) hotel wiz (37) confirmation email (16)
Thumbnail of user johns11660
North Carolina
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

Quick, and saved me a lot of money. It was so simple, Hotelwiz had one of the lowest prices, without having to dowload anything. Thank you

Reason I chose this business:

The deal was so great

Thumbnail of user brettw277
Texas
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

The booking was fast and easy. Overall it was pleasant to get a room on such short notice for the price

Reason I chose this business:

The price was the best I saw

Thumbnail of user liljap
Georgia
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Would be good to have confirmation from the hotel as well, have tried to contact them via email but no response.

Thumbnail of user randallh270
Texas
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Easy to book and very affordable. Liked the ease of being able to find a decent hotel at a low price.

Reason I chose this business:

Cheapest prices

Thumbnail of user calvint82
Texas
1 review
0 helpful votes
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August 10th, 2022
Verified purchase

As as far as now I think that you should let people know about the deposit fee up on booking online.

Reason I chose this business:

The best prices.

Thumbnail of user andresr126
Colorado
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Easy and fast and secure, it has a very good menu of options and hotels I was impress by the discounts

Thumbnail of user larryd870
Georgia
1 review
0 helpful votes
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June 11th, 2023
Verified purchase

I was charged a $50.00 fee by Ramada after paying for my room on Hotelwiz. This is very deceitful and will be disputed by me on my credit card.

Thumbnail of user erikl223
Nebraska
1 review
0 helpful votes
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July 17th, 2022
Verified purchase

We had a great time. The hotel was clean and the staff were more than accommodating. We will definitely be going back if we are ever in the area.

Thumbnail of user stephanl60
Germany
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

The site is very good, with very cheap prices! I stay few days in Copenhagen, denmark, europe and I will visit all the many landmarks.

Reason I chose this business:

I have seen the site on Google.

Thumbnail of user nikkis369
Tennessee
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

It was easy to book a room a the Andrew Jackson hotel in New Orleans, LA. I'm pleased with the experience. Can't wait to stay

Reason I chose this business:

I saw the price and figured I'd try it.

Thumbnail of user johnd6765
Colorado
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

Fair. Everything was not fresh and shiny in the room, but more than adequate to get a good night's sleep and shower in the morning.

Reason I chose this business:

Least expensive option that popped up when I searched on internet

Thumbnail of user charlesw1833
Texas
1 review
0 helpful votes
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September 12th, 2022
Verified purchase

My stay was computed but has not yet been refunded to my account. And can't figure out how to talk to anybody about this situation

Thumbnail of user nonsoo3
Maryland
1 review
0 helpful votes
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August 20th, 2022
Verified purchase

Wonderful. I ike it. The price was good and within my budget. I will always recommend that for my family and friends. Thanks a lot.

Reason I chose this business:

I like it. The price was good and within my budget. I will always recommend that for my family and friends. Thanks a lot.

Thumbnail of user ericj1254
North Carolina
1 review
0 helpful votes
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May 13th, 2023
Verified purchase

In today's digital age, booking a hotel room online has become a standard practice for many travelers. However, with the convenience of online booking comes the potential for deceitful practices by some providers. One such example is Hotelwiz, which I recently discovered employs a bait and switch tactic, causing confusion and inconvenience for its customers. In this critical review, I will detail my experience with Hotelwiz and explain why I consider their actions dishonest.

Misleading Advertising:Upon browsing Hotelwiz's website, I came across a hotel that I was interested in booking, the Fairfield Inn. The site displayed all the necessary information and seemed legitimate, so I proceeded to make my reservation. However, when I tried to call the hotel to confirm my booking, I was informed that it was actually a different company altogether – the Best Western.

Cancellation Hurdles:Naturally, I contacted Hotelwiz to cancel my reservation, as it was not the hotel I had intended to book. To my surprise, the customer service representative insisted that the two hotels were essentially the same, and therefore I could not cancel my purchase. Instead, I was told to wait ten days to hear back from their "backend" team, who would decide whether or not the cancellation could be processed. This delay not only wasted my time but also seemed disingenuous and unprofessional.

In summary, my experience with Hotelwiz was far from satisfactory. The misleading advertisement of one hotel as another, coupled with the convoluted cancellation process, left me feeling frustrated and deceived. As a result, I urge potential customers to exercise caution when using Hotelwiz for their hotel bookings. Transparency and honesty are essential for fostering trust in the service industry, and in this instance, Hotelwiz has failed to uphold these values.

Thumbnail of user davidr6470
Canada
1 review
0 helpful votes
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October 6th, 2023
Verified purchase

Was looking for a cheap hotel to have a night away this made it easy to find the best price and was able to book within minutes

Thumbnail of user weih19
Florida
1 review
0 helpful votes
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July 8th, 2022
Verified purchase

Got a good deal here at Hotelwiz webside. It is pretty convenient to use and got booking results fast.

Thumbnail of user sarae382
Texas
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

So far so good! Quick and easy.
I think the price could have been better, especially since I am local.

Reason I chose this business:

One of the lowest prices!

Thumbnail of user ruthd871
Virginia
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

Clear and straightforward process
I saw this as the most convenient price on line and everything was quick and smooth

Reason I chose this business:

Lowest price

Thumbnail of user daveyh17
Texas
2 reviews
0 helpful votes
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July 22nd, 2022
Verified purchase

Very easy and convenient, price was firm and acceptable, definitely recommend for other customers who's looking for a affordable rate

Reason I chose this business:

Affordable prices

Thumbnail of user danieller559
New Zealand
1 review
0 helpful votes
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July 29th, 2022
Verified purchase

Easy and very helpful for all the tourist and customers who's looking for a budget friendly but high class accommodation.

Reason I chose this business:

This is recommended by my friend

Thumbnail of user deanahjoyp
South Africa
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

I was unware that the amount withdrawn from my account would be in dollar, and not in rand as the platform had suggested.

Reason I chose this business:

Google suggested the site as the most cost efficient.

Thumbnail of user jayt679
Pennsylvania
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Still waiting for supplier card to be valid for the hotel we are going to check into. When arrived at the hotel, our reservation didn't show up yet.

Thumbnail of user paolaf19
California
1 review
0 helpful votes
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July 24th, 2022
Verified purchase

It was easy and cheaper to book an hotel compare to Expedia and Trivago. I have never used this site before so I hope it will go well.

Reason I chose this business:

From the internet. It was the most money convenient.

Thumbnail of user madisona279
Arizona
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

Great rooms, very nice staff an good breakfast, would recommend staying here an I would book again for sure!

Reason I chose this business:

Affordable an great service!

Thumbnail of user ericp1489
1 review
0 helpful votes
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March 2nd, 2023

Went through 20minutes of giving details to book a room since the website was saying that web rates weren't available but to call...

Waste of time

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