• Hotelwiz

Hotelwiz

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Overview

Hotelwiz has a rating of 3.7 stars from 1,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hotelwiz most frequently mention great price, easy process, and front desk. Hotelwiz ranks 2nd among Travel Deals sites.

Positive reviews (last 12 months): 74.5%
Positive
41
Neutral
2
Negative
12
3
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How would you rate Hotelwiz?
Top Positive Review

“Great hotel!”

Claudia C.
8/31/22

Very pleased with everything! Convenient location close to I-85 & COSTCO. 24 hour coffee in the lobby, professional staff, good hot breakfast, clean & comfortable beds. (Coffee could be better. It had an aftertaste that could've been caused by the water.)

Top Critical Review

“Don't book through hotel wiz”

Courtney H.
2/2/24

Horrible and terrible Can't modify reservations at all even if you book early and someone from hotel wiz tried to request money from a different account of mine sayin it was for the hotel I don't even know how they got my other account information and they don't answer the customer service site just hangs up on you so you can't get into anybody and when you do, they're not very nice and they're very rude. I do not recommend this at all stay away from hotel wiz!

Reviews (1,841)

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Reviews that mention popular keywords

booking process (36) customer service (62) credit card (29) booking experience (23) hotel room (30) front desk (41) hotel wiz (37) confirmation email (16)
Thumbnail of user dontib
Maryland
2 reviews
0 helpful votes
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September 27th, 2023
Verified purchase

My experience was great although I must say i was a bit surprised that all the double rooms were bunk beds only!

Reason I chose this business:

Price were less than other sites

Thumbnail of user charlesb2957
Georgia
1 review
0 helpful votes
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January 15th, 2023
Verified purchase

Wonderful Why pay more, this site worked perfectly and was alot cheaper than any other site! Thank you!

Thumbnail of user tiffenym
Illinois
1 review
0 helpful votes
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September 26th, 2022
Verified purchase

Hard to book, didn't understand the charges. Wouldn't accept my card a few times. Unable to ask questions

Thumbnail of user testt254
California
1 review
0 helpful votes
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January 16th, 2024
Verified purchase

Booked a reservation for May 2024 on December 26. Canceled on December 26 and Hotelwiz has not refunded my credit card.

Reason I chose this business:

Hotelwiz was the cheapest rate on line but customer service is horrible. I have sent multiple emails with zero response.

Thumbnail of user kareema40
VE
1 review
0 helpful votes
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July 15th, 2023
Verified purchase

Great price
Booking process went on very smoothly
Unlike other sites, no hidden fees
And the server did not go down while booking

Reason I chose this business:

Good price
Reliable site

Thumbnail of user michaelm12017
Maryland
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

The app was worth using and the price point along with easy usability made it great. Also being able to extend my stay was simple and seamless.

Reason I chose this business:

Price point app offered for my accomodations.

Thumbnail of user michaeld5660
Illinois
1 review
0 helpful votes
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November 13th, 2022
Verified purchase

It was easy! Loved the price at the property I wanted. The reservation was there and they were ready for me. Won't hesitate to book again. Thanks!

Thumbnail of user lances255
Utah
1 review
0 helpful votes
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August 6th, 2023
Verified purchase

I'm a hotel GM. Checking into legal options to pursue to get you to quit selling our rooms for the wrong rate.

Reason I chose this business:

To track down how you are cheating the system

Thumbnail of user amandaw1650
Wisconsin
1 review
0 helpful votes
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November 16th, 2022
Verified purchase

I did not instantly after posting receive confirmation of my booking it took days and them reaching out to then receive it

Reason I chose this business:

Best price and bed options

Thumbnail of user ahmeda1017
Canada
1 review
0 helpful votes
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November 14th, 2022
Verified purchase

Experience is good so far. Looking forward to our stay in Turkey. This is the first time we booked through this website

Reason I chose this business:

Googled it and it showed up with good price

Thumbnail of user howardm334
Minnesota
1 review
0 helpful votes
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September 26th, 2022
Verified purchase

I was very pleased with whole booking of my hotel and the price and accommodations were just as I had planned on.

Thumbnail of user angelp309
Virginia
1 review
0 helpful votes
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October 18th, 2022
Verified purchase

It was very easy to find and book everything I needed. No pop up just right to where you want to go.

Reason I chose this business:

It was one of the cheapest sites

Thumbnail of user kevink2368
New York
1 review
0 helpful votes
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February 27th, 2023
Verified purchase

My Experience is great. Love the experience and I would like a discount from you guys so I can book more hotels.

Thumbnail of user jeffreym1491
Canada
1 review
0 helpful votes
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December 30th, 2022
Verified purchase

Took only a few minutes to complete the booking and I got a terrific rate, much better than the competition. Highly recommended.

Thumbnail of user melissal1611
New Jersey
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

Quick and easy booking online. Definitely a reasonable price. Hotel room was great and roomy. Very clean and close to many places.

Reason I chose this business:

Heard good things

Thumbnail of user rogerj278
Pennsylvania
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Very quick and easy! I loved the savings and ease of connection to hotel sites. This was a unique and rewarding experience!

Reason I chose this business:

Great savings and no hassles.

Thumbnail of user crystelleo
TT
1 review
0 helpful votes
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September 9th, 2023
Verified purchase

At first I was a bit skeptical, however, the transaction was pretty straightforward. Will recommend.

Thumbnail of user paulb4005
France
1 review
0 helpful votes
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August 28th, 2022
Verified purchase

Due Brexit I'm please to experience easy payment as other sites haven't & payment has been difficult

Reason I chose this business:

Best price & availability

Thumbnail of user marielc16
Hawaii
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

I needed a room last minute and Hotelwiz saved the day. They gave me an excellent rate and booking was so easy and fast.

Reason I chose this business:

Best Pricep

Thumbnail of user jashirar1
Puerto Rico
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

I was scared at first, because of the bad reviews. But everything was ok. Im very happy to have chosen you quys. Thank you!

Reason I chose this business:

Lower price

Thumbnail of user josee363
Texas
1 review
0 helpful votes
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August 28th, 2022
Verified purchase

My experience using this app is good i will recomended to everyone who is always looking for good rate on hotels no extra charge

Reason I chose this business:

I choose hotelwiz because good rate

Thumbnail of user christinac1511
Puerto Rico
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Very easy and efficient to book. Confirmation came right away. Follow-up was timely and appropriate..

Reason I chose this business:

Price comparisons

Thumbnail of user amandak1354
Oklahoma
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Fast and easy booking for the hotel I wanted at a much lower rate that I found elsewhere online! Great descriptions and easy to understand steps.

Reason I chose this business:

Cheapest room rate I found online was offered by your site.

Thumbnail of user anthonyk804
Oklahoma
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

$100 in fees on a $400 stay. Posted price was cheap but made up for it in fees. Ended up being more expensive than other options.

Reason I chose this business:

Posted price

Thumbnail of user robertb8372
Washington
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

We needed an extended stay of over 2 weeks and using Hotelwiz saved us almost 5o percent compared to using the Hotel website.

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