Hotelwiz

Everything would be great if they knew the hotel resort fees in advance and let the customer know that at the self check in at Rio, only allows the DC name with middle initial to reflect billing name and room name. You need the middle initial only. I called to get information. The customer service ppl were unaware of resort fees.

It was so easy to book my reservation and select exactly what I was looking for. I also saved $50 on my room, which is crazy for a poolside room! Thank you so much, I will be using this site first for all my travel needs. Thank you, again.

Unfortunately, I'm on a budget for my 5 day stay in Nashville. I was recommended this hotel and started a search for the best possible rate. Hotelwiz was the only agency to get me the promised rate as they had advertised.

Hotel wiz had the best prices. I even called the hotel to see if they would match price if I went with them directly. They would not. So I booked it with this website. I checked reviews and they seem to be rated high. We shall see when check in time.

I arrived at the hotel to find that my credit card payment had not gone through. I didn't receive notifications rom HotelWiz. I called HotelWiz and waited online for at least 15 minutes to be told that someone would call me back in 15-20 minutes. Close to an hour later and no luck getting in touch with anyone at HotelWiz again, I booked a room directly at the hotel. This was well after 10 p.m. I never received a call from HotelWiz regarding my reservation and I received an email from the hotel cancelling my reservation. Within a few days, the change for the hotel room from HotelWiz showed up on my credit card - how could it go through suddenly when it didn't go through in the first place? I am waiting a few days before calling to see if the charge is reversed.

Front desk was really nice. Once I got to my room it was decent for what it is. One thing that made me not stay there and go to another hotel was that I had seen a few roaches towards the night made me not comfortable at all to stay there.

Beautiful new hotel with modern design. I think I counted 10 USB charging ports. I didn't know it was right next to the train tracks until 5:30am. I would request a room on the South side of the hotel next time. No complaints though.

This hotel had bed bugs and the attendee at night acted as though it was a normal occurrence i did speak to the manager an he was kind but I would like. Full refund for this whole inconivece i have bites on me and blood all over the sheets from that bug

Best price of all and easy to book. It would be nice to have a breakdown of the rate plus the applicable other charges before you book. Communication from Hotelwiz was very good after making the reservation.

Easy to di booking for my room that was at last minute i got the best prices overall the other websites and enjoyed my stay for cheap. I had nowhere else to stay the night so im very grateful for this website and how quick i got booked

It felt like a run-down motel that slapped the name La Quinta on it.
The rooms were on the outside, along with the vending and ice machine.
It also had roaches.
I found a large roach inside the coffee machine that I had used earlier.
I moved an electrical charging cord when I pulled my cords from it and over a dozen scattered from beneath it.
Disgusting.

No problem checking in, made sure I preselected the correct dates prior to purchase. Would book again through hotelwiz, just be sure to double check before purchasing hotel room due to no cancellations if you need anything adjusted.

We arrived and got intro he room and there were stains all over the carpet and duct tape in the door way on the carpets. The tub was filthy. We left for the day and returned to no clean towels or clean room. We complained and all they said was they would be putting a notice in the rooms about housekeeping. When I asked for a receipt she gave me one but when I got home the receipt was another name Terrible!

My hotel was changed from a baymont to a quality inn without notifying me or getting consent from me. I was very disappointed in the accommodations. They didn't even have an elevator and I had to drag my luggage up the stairs. I was refused a printed receipt upon checkout claiming that hotelwiz would email me one, which they never did. Can't turn nothing into my company for reimbursement. Will NEVER use again!

Hotel was made it fast and easy to accomplish my needs of finding the right hotel room at the absolute cheapest rate possible and literally less than 2 minutes I was able to book my room and had my confirmation number in the blink of an eye!

This was my first experience using Hotelwiz and I am thrilled I tried them. They were very professional and verified that I received my booking confirmation within 24 hours. They got me a great price for exactly what I wanted. I will definitely use them again!

Was able to make reservation for less costs than others. Did not take long to get the confirmation and I even checked with the hotel directly to make sure the reservations were there and there were no problems with me arriving late.

I love how it's seamless to book with you guys! I just needed to stay for one night at your hotel. Turns out I only needed to be there for a few hours. I love how everything was simple, fast, and easy.

I chose this website to book my hotel through because it looked about $20 cheaper a night than advertised. When I arrived to the hotel, they said they would need to charge me the difference between their website's price and this price. You guys say pricing isn't guaranteed until check-in, so I couldn't fight it. But then what is the point of booking through a 3rd party service if the discounted price isn't redeemed?

The price excited me. After I paid and call hotel to confirm. But the hotel said they haven't see my reservation， and there are so many reviews like this is a company sell fake hotel reservation.
But the point is when I arrived the hotel，they have my reservation， and I checked in.

I am a recent survivor of a sexual assault and asked to speak to a female customer service agent for my comfort while making vacation plans. The man who answered hung up on me. I called back and explained why I was asking for a female customer service agent and he hung up on me again. I had every intention of booking through this site, spending over $500 dollars in a tight economy at the last minute and was disrespected. I would have booked online, but I had safety concerns and wanted a female's perspective because men to view safety issues the way women must.

Fraudulent site. I was charged and hotel never received the booking. Wound up having to make another reservation with the hotel itself. I called multiple times and was told to wait 20 minutes and nothing.

I found myself stranded in Newark NJ after my flight was cancelled. So I hopped on line and I found a great deal on hotel wiz, but I had to be sure It was the best rate. I called up the hotel they quoted me $220 per night, for the same too. I was seeing on hotel wiz for $88 per night!