Hotelwiz has a rating of 3.7 stars from 1,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hotelwiz most frequently mention great price, easy process, and front desk. Hotelwiz ranks 2nd among Travel Deals sites.
Very pleased with everything! Convenient location close to I-85 & COSTCO. 24 hour coffee in the lobby, professional staff, good hot breakfast, clean & comfortable beds. (Coffee could be better. It had an aftertaste that could've been caused by the water.)
Horrible and terrible Can't modify reservations at all even if you book early and someone from hotel wiz tried to request money from a different account of mine sayin it was for the hotel I don't even know how they got my other account information and they don't answer the customer service site just hangs up on you so you can't get into anybody and when you do, they're not very nice and they're very rude. I do not recommend this at all stay away from hotel wiz!
Cheaper price, fast service so far. Hope I do not face hidden taxes when at check-in. I would only be able to fully qualify after effectively been at the Hotel.
Google search
Google advised
Booked rms through these people, not only did they bill CC. They booked wrong hotel, after admitting error, they offered to book correct hotel at a much higher price. They said my CC would be credited, "We'll see". I Immediately contacted CC company, If thats not enough while cancelling my CC there were numerous charges attempted on my card. Luckily my CC company has an awesome fraudulent department and assured me all will be taken care of. "STRONGLY ADVISE TO STAY AWAY FROM THESE THIEVES"
We booked a 2 star motel at last minute just needed a place for one night, the room was great! Clean, easy to get to, lots of parking and front desk staff prepared to assist. I'll use the site again.
Last minute and price was right.
No issues with our stay. Completing the order in mobile was a little clunky due to the birthday multiple choice fields. Other than that everything was good
Cheapest option
We woke up scatching and feeling them bite us all over pist me off cause my kids got bit everywhere and had to pack up and move in thge middke of night and there was never even said not even apology from management now i had to throw out our stuff cause i was worried to bring it to my home and being infested and havent even heard from management or anything jus made mother's day $#*!in hell for me cause now i have to deal with them being all bit up so much for having a relaxed mothers day
Cause it was a good deal for the hotel i was stayin in( baymont denver international airport on tower rd)
The Red Roof inn was a great place to stay for the time we needed to: but the shower kept backing up, coffee was gone in the lobby by 9am. Little things, but I'll definitely choose a different place next time I stay in Clarksville
Because it was pet friendly
I booked a hotel with the dates I wanted, but unfortunately didn't notice they were changed (not by me!) before hitting PAY. A second later I realized the mistake but too late, this company has no flexibility in the correction process. They changed my dates, I didn't. I paid for a room I won't even check into. BEST TO CALL A HOTEL DIRECTLY
Tip for consumers:
Book directly through the hotel.
Products used:
Hotel reservation
Everything worked fine. Reservation was in place upon arrival. Much lower cost than hotel website. I have stayed at this hotel before booking through their website
Provided much lower price over hotel website.
Hotel charged me $50,00 on my credit card to cover incidentals, but did not want to give me a receipt of my stay. The advertised "breakfast is included" is just a click bait. Poor quality.
Availability.
Good price for me. But I couldn't find reputation of the hotel from Hotelwiz before reservation. After reservation, I knew a lot of bad reputations from other site. If I had got bad reputations, I wouldn't have reserved this hotel.
Google Map offered Hotelwiz to me.
Google Map offered Hotelwiz to me.
This website was easy to book with and quickly sent my confirmation. I have booked with them before with no issues so I trusted the site based on previous good experiences.
Literally found this hotel deal way cheaper than another site for the same room. I had the room fully booked with a confirmation email within 3 minutes of finding the listing
For the price and an easy to navigate website
Very clean and roomy. Comfortable bed. Friendly staff. Breakfast was very light. Mostly cold items. Good coffee! Water always available in lobby which was nice.
Got a bit of a discount.
We reserved and paid for a hotel room at the Days Inn in Osceola AR for May 13th. Upon arriving, they would not honor our stay due to the fact that they did not have any rooms available except a King presidential suite. The gentleman (hotelwiz) on the phone assured us that they would have to honor our booking. We ended up paying again for the suite and upon verification that the room was paid for again, your employees said we would get a refund. After calling at least 3 times, now we are told that the refund would happen in 10 to 15 business days. Not happy that you knew the room was not honored and you would not refund the money. Hoping to get a good outcome after spending many hours on this already!
The price popped up on the GPS for the hotel as we were driving.
I booked a room for November, I have never received the confirmation, I have requested information and the excuse is that my card is being validated, nevertheless I have already been charged the full amount! I would like to have a confirmation or a full refund ASAP.
I tapped submit, then realized it booked the day after I needed my room. My fault totally, but since the room was nonrefundable, I wasn't given much help but loose my payment. I called the hotel direct and they switched the checkin to one day earlier with no problem. Hotelwiz agent was very nice and polite, but was not able to solve the problem.
Got way better prices than everything else. The only problem I had was extending my stay and it kept declining my card. I received a phone call shortly after and was able to book for the same rate
Had the best prices on Google search
The hotel I got was extremely nice the front desk was very knowledgeable this is the hundredth time that I've stayed at this hotel and I love it every time I not had a disappointing experience with this hotel ever
Cheapest price
Had to book a last minute stay and got the best deal at Virgin Hotels through Hotelwiz. I just did not know about the resort fee which was $50, it would be good to know this beforehand.
Cheapest option.
The booking progress Was easy and simple. I would recommend Hotelwiz for people who are interested in travel on a low Budget. And of course for All others :)
I found it on Google.
Found you via google. Maps, which is convenient to immidiately see what's around the area. You give great and competitive pricing. Pictures and description of a hotel are realistic.
Awesome! Easy! It was quick and simple. I like how you dont hide information like the actual price etc. Allows you to make an informed decision quickly and easily!
Cheaper rates! My first time booking and so far so good. I'm very pleased with the seamless booking. The end user experience has been great. Please keep that up.
Cheaper rates!
My last minute reservation went through with no issues. This was the cheapest option on the internet so I was worried about it.
I will definitely use them again!
I booked a hotel with Hotelwiz this month for an out of town stay. Unfortunately, our whole family came down with Covid just prior to the trip. One family member required hospitalization. I called Hotelwiz to cancel and avoid taking a plane and contaminating a hotel room with Covid. During my phone call, I was assured that I would see a refund within 3 to 5 days, but would have to pay a penalty fee due to hotel requirements. Hotelwiz customer service decision. I called the hotel and was told a credit was actually issued without penalty due to Covid, as they preferred I not travel while infected. However, Hotelwiz claims they are still waiting to hear "from the hotel" on the matter, and the decision could take 15 days. Very conflicting information, and meanwhile my family is out a chunk of cash during Christmas because I chose to do the right thing. I have sent numerous emails and made follow up calls to no avail. So who really holds my money hostage? Hotelwiz. Very disappointed. This review would not allow me to give 0 stars. Figures.
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