Hotelwiz

Perfect it was what we thought it would be - the hotel was actually better than we anticipated since we were locals and had some local hvac issues and were so kind.

On the confirmation email it stated check in was 12:00am and checked out was 12:00pm clearly that wasn't true as when I arrived at the hotel check in wasn't until 3:00pm so therefore I had to purchase another room because the hotel manger was a pretty little liar. Prior to purchasing another room I called the number on hotelwiz and the representative told me that the email didn't say check in was 12:00am and asked me to screenshot him the confirmation email and I was also told that I couldn't cancel the reservation because it was the morning of the day of the reservation I will never use Hotelwiz again! Rude and disrespectful customer representatives with no compassion!

I had a great experience booking with this website. It was cheaper than the hotels website and they refused to lower so it made my choose easier to go with hotelwiz

It was fast and simple. The approval from my credit card was little late. I was not sure the booking was confirmed until the next day.
Thanks for the service

I booked a room with a city view and king bed. Hotel had no details about my stay other than my name and that I had booked a room. Slow or poor communication in my opinion

The hotel was exactly as we expected and was the same as a night before in the Hampton Inn in Iowa City.
There is nothing negative to say except the bad access road to the hotel.

The price listed was actually honest to the price paid, no scams. No exorbitant "taxes and fees" thrown in to jack up the price. Will use this site again!

Easy and fast booking. Had no problems giving the information I needed to make the decision on which room I wanted was easy to follow the prompts easy program

I have yet to receive my bill. The hotel said you would send it. I had several problems at the hotel and the hotel said they was taking 60 dollars off the bill.

In addition to the third party app I was charged $100 in which I didn't have so therefore I was not able to obtain the room because I did not have $200 deposit so basically I checked in after the check-in time which I also made the reservation so I will put my refund

We needed two rooms. One with king size and the other one with two queen size beds. It was very easy to reserve the one with king size bed but the system did not allowed us to book the other one.

We had a great room with a good experience. The room was a Queen suite, the bathroom could have been better updated but overall it was good for the price.

Easy website to understand and manage entries and awesome price. I've booked another hotel and still lowest price. Amazing and definitely will continue to use

Checking in was great the woman at front desk that checked me in was very nice. The staff at the restaurant across from the check in counter were very rude. She tried to sit me and my one year old at table. I asked could we have a booth instead she didn't speak but huffed and pointed to a dirty booth table. I asked could I sit at the one next to it and she just sat the menu down and walked off. So we left I was not paying for a meal when the service already was disappointing. Also we checked out the pool which I was very excited about We enjoyed it but I think the other guest were racist they all moved to the other side of the pool when we got in. It was obvious bc the pool wasn't that big and everyone had kids so it wasn't like my child was the only toddler and the other kids were diving in splashing but their parents all moved them to the other side so we we're literally the only ones in a corner while everyone else was off to the other end. But we still had fun just didn't stay long because I was uncomfortable after a while. It was Weird bc a lot of black ppl work at the hotel from what I could see so these racist guest should just leave

I've used priceline before and I had nothing but trouble. Tried hotelwiz and not a hiccup, easy to use and dependable so far. I will be using hotelwiz from now on. Thank you Hotelwiz

THIS COMPANY IS A TOTAL SCAM AND NEEDS TO BE SHUT DOWN BY THE FBI. They stole my money and then sold my credit card info. DO NOT BOOK with HotelWiz. I booked a one night stay and they never paid the hotel even though they charged my credit card. The hotel then also charged me for the stay. I asked for a refund for services not rendered and they said they would pay the hotel, but never did. A man with an accent picks up the phone and makes it feel like it's your fault. Then a fakely nice email is sent reassuring you that they are taking care of it, but they are NOT. They just leave you in limbo waiting for nothing. Meanwhile, there were suspicious charges on my card after this incident and I know HotelWiz stole my credit card info. PLEASE DO NOT GIVE THEM YOUR CREDIT CARD. They will charge you for the hotel without setting up the reservation and STEAL and SELL your CC info!

We are doing a road trip and didn't have time to preplan booking was easy and fast. It was ready when we got to our room even though we booked only 15 mins prior to showing up

I never used Hotelwiz before but I promise I will again. I received the best rate possible, easy site navigation and good communication via email and text (my options) confirmations.

Smelled like weed and cigarettes. A/C didn't work. When I called the front desk, no one answered. Definitely worth paying extra for a better stay somewhere else.

The booking process was easy and I got a confirmation email straight away… I am worried though because I have now read all these negative comments about hotelwiz saying it is a scam… I haven't received confirmation from hotel planet Hollywood yet so I am worried that when I get there they won't have my booking… I am only worried because of the negative comments I have read and this is the first time I have used hotelwiz

We reserved with Best Western which changed their name to The Inn and it is owned by Marriott. Drove around looking for BW and after stopping to ask a local business learned of the name change.

Upon arrival everything seemed great. Wasn't a lot of strange activity around the hotel, which is what I was concerned with the most, and was greeted by friendly staff. The room was nice and taken care of. Wish there was cable because I couldn't even watch the game. Then the toilet issue happened. I walked in and it had toilet paper in it, I didn't think much of it and when I flushed to flush the paper down it started to rise and over flow. I called the front desk and told them what was going on but and they said they'd be there asap. Well, took about 20 minutes. I had to use my towel to clean mess. When the front desk guy arrived he tried to fix the toilet for about another 20 minutes and seemed to fix it but barely. Toilet flushed really slow and didn't flush right so stuff just sat there. Pretty gross. Then when I went to shower the tub just started to fill. Which really sucked because now I'm showering in a puddle. Very dissatisfied. Wasn't offered another room and I was way to tired to ask and move my stuff. No free breakfast. Nothing that the "regular" hotels offer...Pretty disappointed.

Every other service included the hotel/resort fee in the total, I used hotelwiz because it looked cheaper, but I was just charged the $40 resort fee at checkout. My fault, but still annoying.