Hotelwiz

I was initially a bit reluctant to book via online. But the price was cheap, and the the process was easy and seamless! (no registration etc required). Once booked I received my confirmation email (now I've received a follow up to see whether I have received the confirmation email)

They sold me a hotel room. I went to check into the hotel and the hotel had no rooms. The hotel said they told all their partners 3 days ago they were sold out and I booked the hotel the day before. A week later and still no refund from hotel wiz.

I booked *******@Ternton for 2 night (breakfast included) for which I paid extra ($82.64/night) as compare to just room fare ($68.31).

When I checked in, hotel mentioned that they have discontinued any complementary breakfast for quite a while ago & I need to pay additional $40 for breakfast for 2 days.

It seems that this information is not updated at HotelWiz booking portal, as a result I paid extra fare for my booking.
Could you please have a look at it & refund the extra charges as compared $68.31/night.

Thanks for your consideration & necessary action.

Very clean. Employee service was exceptional. The free breakfast included with your stay had a great variety of options, presented and prepared well with personal assistance if needed.
The only issue was the operation of the electric curtain and shade in your room, it wasn't always working. I had to call for maintenance a few times to get it working.
My stay was 7days and I would definitely stay there again. Even with the small issue I would still give it a 5 star rating in its class.

The Hotel? Not satisfied with it. All the extras, like the pool, the fitness center that drove me to choose this location, pool was not in working order and the fitness center was trashed, filthy...
Nope, not a good choice at all at this time. 08/09/22

Within the huge amount of offers you choose the lowest price; Hotelwiz also turned out to be no hassle and fast to get confirmation. It was within the hotel's system within minutes. Very good experience

Sat in traffic for 4 hours waiting for what I thought was going to be a wonderful experience at the Hawthorne Suite but to my unexpected surprise I was greatly disappointed when I found out not only was the room that I paid for in an advance not the room that I paid for being false advertisement. Spent at least 2 hours with the front desk attendant comparing what I had paid for to the description of the suite showing that the suite should have been a kitchenette. It was still a waste of time since I was told that they were not able to be accommodated for what I thought I was getting which was a kitchenette not only did I sit in traffic for 4 hours I had a $150 worth of spoiled groceries at this point. I checked back with the front desk from 4:00 till 10:00 p.m. hoping and praying that somebody with a kitchenette would have a canceled reservation. Very very dissatisfied and unfortunately I've stayed with this hotel many times previously but will not again in the future.

Did not like $17 charge for parking. A ripoff, and was not disclosed beforehand. This is not some fancy hotel on the Strip with a parking structure. It has a large surface lot. Like being charged for parking at your local supermarket or Walmart.

Booked through hotel wiz and clearly they have some sort of deal or something because I saved like $150+ on a same night stay in the heart of Boston honestly it was by far the lowest price even beat out all Airbnbs in the area by almost $100! So far my info hasn't been stolen so I'm pleased overall and we stayed at a really nice Hilton I had a great night!

Everything seemed to work well. I showed up to the hotel and they had my room ready. I only had to provide my Drivers License and fill out contact information. Never booked an extended stay before and they made it pretty easy. If I decide to extend the stay I will definitely check Hotelwiz prices first and use them if they remain the cheapest.

Had to check out two days early due to unexpected circumstances, Hotel staff said would refund,to contact Hotelwiz.Please contact Hotel and verify, and refund my credit card please.Thank You, Charles Davis

From the onset, Concierge Desk staff very friendly, welcoming, knowledgeable, professional, and attentive. Great location, nice amenities including Restaurant on the 10th floor, Fitness Center on the seventh floor, ice machine in every hallway on each floor.
Nice view from the room, with privacy blinds to make the room dark if you need it, courteous, attentive, friendly, and helpful staff.

My children and I had the worst night at this hotel. I had to call the front desk at 2:00am to complain what sounded like an orgy happening in the room next to us and the next morning when we woke up there was blood on the wall and floor opposite our room. My kids were terrified! It was the worst hotel experience, I've ever had.

I got a great deal on a 2 night stay at red roof plus. Never have I ever received such a huge discount! I shop around for the best deals always, and everything hotelwiz is hands down the #1 best place to get the best deals

Although I paid for the reservation the full price in advance the hotel doesn't know about my Reservation code number HGGWP******* and i loose my money.
Totally scam in my reservation in vangvieng laos.
1 confirmation was not on the current hotel name.
2. The hotel doesn't know about my reservation.
3. All the money got lost.
4. Need to find another hotel and waisting my time
5. No phone number of the hotel in the confirmation.
6. Totally scam in confirmation code HGGWP*******

I made a reservation and the dates were wrong and I want to change them. It was a nightmare. I had to make a new reservation and pay for the new reservation and that is where I have the problem. They do not cancel my first reservation and they do not give me credit until now.

I booked through Hotelwiz after reading the reviews and was pleasantly surprised that it wasn't a scam. When I arrived at the hotel I gave them my confirmation number and was promptly given my room key and asked to give a C/C for extra's. I checked out and everything went smoothly as well.

Congratulations!
Hotelwiz's offer is outstanding with abundant choices at all main and most renown hotels in the city, combining for a best experience hand in hand with care for detail and client's convenience. Thanks

The hotel pictures and amenities were exact and in person the hotel was excellent and the check in was trouble free. The staff every person I had contact was friendly. The light dinner was awesome. The sauna wow. The view amazing but hotel ever!

The staff was most helpful and professional. The suite was very comfortable as was the bed. The breakfast choices were terrific. The only problem I had was: I was at one end of of the floor and the ice machine was at the other ( from room 552 to 501).

It was easy to deal with hotelwiz on line. My rate was $132 through you, however at the hotel they charged my card $115. I'm guessing it is because I'm a member. I hope Hotelwiz didn't charge my card too.

Hotel was listed for $206 plus tax. Didn't mention resort fee of $29 plus tax and misc fee of $50? Receipt said $280.38. Still not sure what the extra $50 is for in addition to the $206.00 base rate plus extremely high $74.38 in taxes.

Was not sure about hotelwiz as I've never heard about them before. The nightly rate was very competitive compared to rates on other sites so I decided to give them a try and I was pleasantly surprised. No issue when I arrived and I got a very nice room for a very good price