For Business
Write a Review For Business For Business

  • HotTubWorks

HotTubWorks

Is this your business?
Write a Review
How would you rate HotTubWorks?
Thumbnail of user louisp269
Louis P.
New York
1 review
0 helpful votes
  • Send Message
“HOT TUB COVER NIGHTMARE”
December 18th, 2021

6 to 8 week delivery... that did not happen... I had to contact them to find out whats going on... oh sorry... another 8 weeks maybe... 4 months... really?... then a week after that they sent me an email saying it is shipping... wrong!... their IT dept sent out wrong emails... CEO of Leslie Pools Mr. M. Egeck should be embarrassed... asked for a total refund and that they got right... what a nightmare... don't use either of these companies... lost sleep I was so angry...

Tip for consumers:
stay away from them....honest

Products used:
none

Service
Value
Shipping
Returns
Quality
  • Respond as company
Helpful  (0)
Thank you
Thumbnail of user same56
Sam E.
California
1 review
1 helpful vote
  • Send Message
“I got a spa2go and it has been the single best purchase...”
March 2nd, 2014

I got a spa2go and it has been the single best purchase I have ever made for our RV. You can easily carry it with you anywhere and for a portable hot tub it is perfect and does fit 4 small adults. If you are larger, then only 2-3 adults. Easily fits 6 kids. We have brought this everywhere from camping to burning man. Price at $600 really cannot be beat.

Helpful  (1)
Thank you
Thumbnail of user danm12
Dan M.
California
1 review
2 helpful votes
  • Send Message
“Placed an order for a hot tub cover”
May 31st, 2011

Placed an order for a hot tub cover. They gave me an order number. Took 3 weeks for the shipper to get it here from the "shipped date". It turned out to be the wrong size. Complained to business, who then said my order number was a different number and that they made the cover to the specs on the 2nd number and were not going to correct MY problem. Filed a complaint with the BBB. Company rep then lied to the BBB about what transpired. Stay away from this "made in mexico" business!

Helpful  (2)
Thank you
Thumbnail of user laurig8
Lauri G.
Wisconsin
1 review
1 helpful vote
  • Send Message
“IF YOU DONT WANT TO LOSE $ FIND ANOTHER SELLER”
April 14th, 2020

They sent me the wrong motor and forced me to pay $70 to return it and a 20% restocking fee. DONT MAKE THE MISTAKE I DID

Helpful  (1)
Thank you

Sitejabber for Business

Gain trust and grow your business with customer reviews.

Claim your free account Gain trust and grow your business with customer reviews

About the business

Hot Tub Works is an online retailer of spa and hot tub products for the spa owner. We live by The Golden Rule. We believe work is a place where people should be treated with respect and dignity. Our employees' and customers' values and feelings m...

How do I know I can trust these reviews about HotTubWorks?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
To learn more about reviews and trust on sitejabber.com, visit our FAQ and about us
Have a question about HotTubWorks?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business