• HousingAnywhere

HousingAnywhere

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Overview

HousingAnywhere has a rating of 1.8 stars from 187 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HousingAnywhere most frequently mention customer service, bad experience, and cancellation policy problems. HousingAnywhere ranks 7th among Student Travel sites.

  • Service
    55
  • Value
    51
  • Shipping
    31
  • Returns
    41
  • Quality
    48

This company responds to reviews on average within 10 hours

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
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141
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How would you rate HousingAnywhere?
Top Positive Review

“Great website for students”

Jeanette L.
11/2/17

Going on an exchange can be stressful, but Housing Anywhere makes finding a place to live easy and it takes hardly any time either. Depending on the city there are lots options, both with or without flatmates. I would recommend anyone to at least try finding something there!

Top Critical Review

“Deceitful, profit-driven, untrustworthy.”

Mateusz S.
9/7/24

Don't believe them. I ask them for help, follow their guidelines, and finally they tried to kick me out of place right away despite I have paid rent for a month. They are total tricksters and fraud oriented only for provision from booking.

Reviews (187)

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Reviews that mention popular keywords

room (57) exchange students (4) 48 hours (4)
Thumbnail of user georgep1301
Cyprus
1 review
4 helpful votes
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May 30th, 2022
Verified purchase

Please avoid paying this silly 26 EUR. Basically you get only few unavailable properties and there is no guarantee that someone will take responsibility. They don't have support. Maybe only good for students. Strongly non recommended.

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Thumbnail of user tejasi2
Germany
1 review
8 helpful votes
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August 31st, 2021
Verified purchase

I booked a room with this service, however, the advertiser later told me this room was unavailable, and offered me a more expensive room. I also was unaware of some details about the landlord beforehand (that they were actually a large corporation, with a number of negative reviews). As a result I tried cancelling my booking. Big mistake. If I had waited for the advertiser to cancel the booking I would have saved 150 euros. But housing anywhere will not, under any circumstances, refund this money. Was a long and stressful procedure to even get my 1 months rent back. Strongly advise using another service, like spotahome.

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Thumbnail of user carmend255
Belgium
1 review
5 helpful votes
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May 16th, 2022
Verified purchase

I booked an apartment through housinganywhere trusting in their 48h cancellation policy. As advertised you have 48 hours to check the condition of the apartment and if it is not as advertised, you get your money back. Nothing could be further from the truth. When I arrived at the rented apartment, it looked like a building in ruins (garbage in the staircase, abandoned furniture, doors broken down).
I requested the cancellation that same day and I have been calling and texting for 15 days to get my money back. The answer they give is that it is not a sufficient reason. So, don't trust renting through here, better other platforms that do have coverage for these cases. I have lost the money I paid in advance.

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Thumbnail of user jacquest19
Germany
1 review
7 helpful votes
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September 5th, 2021

Nice pictures and graphic design of the platform, but such a waste of time since our 5 attempts of renting where all cancelled. Quite disturbing to get such successful messages like "congrats, you're the next tenant" and few hours later or next day another message saying the room was rented already. Customer support is really answering quickly, but that didn't help increase our chance of renting successfully through the platform

Thumbnail of user kevino56
Ireland
1 review
0 helpful votes
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October 13th, 2016

Housing Anywhere is an ingenious way of helping both incoming and outgoing exchange students find accommodation whilst in foreign countries. I found it to be safe and easy to access, and would highly recommend to anyone in a similar position. Top marks!

Thumbnail of user amirf46
Denmark
1 review
1 helpful vote
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March 16th, 2023

After a my reservation confirmed with landlord I paid first month in advance to make it robots (site policies) after 5 days 21st Feb the landlord said that they want a February rent I have to pay it since my reservation was on 1st of March. If don't they will cancel. I said it is not fare to pay for a month that already has a week left to move in. They cancel the reservation and didn't pay for any damages and funny part is that it took 24 days to refund my money not to mention more than 10 times that I called for the answer.
Overall I strongly suggest not to get involved with this site.

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Thumbnail of user kadenmckayc
Utah
1 review
0 helpful votes
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September 10th, 2023

I had a contract in Iceland, I shortened my contract by a substantial amount a month and a half before my move in date. I called upwards of 10 times to housing anywhere trying to get refunded for those extra days that I would not be staying there. It should have been a simple process because the land lord said that it was completely fine on his end.

Every time I called it was always the same story. They always said "we are working on it please call back again in a few days" which I continued to do for a literal month, and then three days after my contract started I got a message from them explaining how it was too late to do anything at this point.

The worst housing site I have ever used. Especially the financial department was horrendous.

I have a long list of names of the people that made this likely my worst customer support experience I have ever had. There is not point in writing them down though, the damage is already done and I will never use housing anywhere again.

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Thumbnail of user xdedownik15
Poland
1 review
1 helpful vote
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September 8th, 2023

Little protection to tenants, gives better terms and conditions for landlords, also the banking transfer is extremely slow (4th day and landlord still hasn't received my money...) I recommend to not touch this site if you're far away and hoping for easy booking, since July 2023 housing agreement MUST be on paper in Netherlands so if you're looking for housing there, stay away from this site. If you have paid the deposit and first month they can take your money and the landlord can "kindly" return it to you but can also take it for "damage", damage for not showing up on appointment (doesn't matter if you had a seizure and woke up on floor or didn't wake up, it's the same for them) can cost you even 3k euro. Stay away.

Tip for consumers:
Stay away from this site.

Products used:
Booking housing

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Value
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Thumbnail of user lukasg28
Austria
1 review
8 helpful votes
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June 22nd, 2022
Verified purchase

Be careful! There are people *******@housinganywhere offering apartments that are not even available! You pay 26€/2 weeks or 34€/1month just to contact the landlord for an apartment that has never been available. I asked customer service for a refund. All I got was an information on how to cancel my subscription. So I paid twice the subscription fee (total 60€) to contact fraudulent landlords that do not even have the apartment available and HousingAnywhere does nothing to protect customers! What a shame!

Thumbnail of user michaelm4706
Georgia
1 review
14 helpful votes
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May 22nd, 2020

As a student I have had very bad experience with HousingAnywhere in Berlin. They only serve the interests of the landlord/advertiser and not the tenant. Completely disregard the circumstances arising from the pandemic when it comes to the re-bookings.

It's much better to look for apartments on alternative sites such as AirBnb where you have larger choice and better treatment of the tenants.

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Thumbnail of user valerior
Italy
1 review
0 helpful votes
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April 24th, 2016

All my friends have always been in trouble for finding a room when they had the chance to leave and study abroad. A few days ago a friend of mine at the university suggested me to check this platform, I found many options and contacts in a very short time and the staff immediately answered my questions

Thumbnail of user fabiolad2
France
1 review
0 helpful votes
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May 13th, 2017

A very good and really useful idea. Finding an accommodation while going abroad is often difficult and stressful, and Housing Anywhere's security helps a lot. However, having more information on the housing habits according to the place would be great.

Thumbnail of user yatikag
India
2 reviews
1 helpful vote
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June 15th, 2022

Its a complete scam of a housing platform. You are asked to subscribe to the website only to get declined by the "advertiser" even when the property is available. There is not a substantial reason that they give while declining the prospect tenant. Do yourself a favor and don't waste your time and money on a platform like this one. Good luck!

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Thumbnail of user salomel2
France
1 review
0 helpful votes
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October 19th, 2017

Excellent platform which offers a large choice of housing! I have never been disappointed by apartments I found via Housing Anywhere. This is definitely a really helpful website website we can trust: the secure payment system and the possibility of contacting directly the owner make things easier!

Thumbnail of user giusepper7
Italy
1 review
0 helpful votes
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December 6th, 2016

It was easy to find what I was looking for, thanks to these guys, they are just amazing. I am currently even renting out a room, thanks to them again. It's all safe and quite quick, because they work with many Universities too.

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Thumbnail of user mehmedk1
Sweden
1 review
0 helpful votes
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October 30th, 2017

I rented out my apartment through housinganywhere.com. The platform was very easy to follow and adapt to. I rented the flat for two months where many tenants were interested. On the other hand, it was hard to find the suitable tenant which I could trust. Also, rental time spans didn't fit very well! But overall very good experience.

Thumbnail of user martak1
Netherlands
1 review
0 helpful votes
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September 5th, 2016

As an international student finding a place in Rotterdam was hard. My criteria for a new home was to be in my budget, the locations to be good preferably close to my university and last but not least to have nice room mates. I was lucky to use the service of housinganywhere.com. During the whole process of renting my place I felt secure. I knew that I can trust the company. The platform is for international students looking for a room, studio, apartment or a house or even renting out when going abroad. The only negative thing I say about the company is that it took us some time until we got in touch. To sum up, I highly recommend it! Good luck everyone :)) ))

Thumbnail of user julies2430
Greece
1 review
3 helpful votes
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July 14th, 2022
Verified purchase

Beware. Safer to go on Airbnb... I would steer clear of any site where you have an experience with an inaccurate listing, and if they force you to sign the lease before moving-in even though the lease states you've seen the place already and everything is fine in the listing. I had a negative experience with Housing Anywhere from the beginning: the communication was unhelpful and I have proof (before and after) that they changed the photos of a room in an apartment I booked after I moved in and complained about it being an inaccurate listing.

Thumbnail of user marcf33
Denmark
1 review
0 helpful votes
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May 16th, 2017

So useful! It is so difficult to find accommodation in Copenhagen, but it helped me a lot. Of course I can't generalize, but the secure payment system makes things much easier and avoid a high number of scams. So, you can trust in Housing anywhere.

Thumbnail of user andreaa75
Netherlands
1 review
1 helpful vote
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November 2nd, 2017

HousingAnywhere has helped me find my current house which is in a great neighborhood and Im renting from a trusted person which I'm very grateful for! It did take a little time but it was worth the wait.

Thumbnail of user florinax
Germany
1 review
2 helpful votes
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April 28th, 2022

They took €1250 from me although I couldn't move in because the room literally had no lights. They were super unhelpful and just flashed their dodgy cancellation policy. Big mistake and will never use them or recommend them to anyone again!

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Thumbnail of user alaam16
Austria
1 review
6 helpful votes
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July 15th, 2020

This was really a bad experience
I fell sorry to think of dealing with them, they are against customer rights.
I had a reservation in one of Vienna apartment for a month, but it I cancel it at time of check in, because the room was not matching the size nor the provided images, the owner had the apartment key at the same time, but they still didn't refund me the money ( whole month rent). After delaying and wasting my time I have no solution neither a good customer service replay. Although I provide enough images to prove my right! They just ignore it, saying it's not enough! When I mention about the room size they also ignore my comment. Ok, what about if the key is with the owner himself which means he agreed to cancel,,,, they also ignore, so what is really the benefit of a policy if it is not been followed

Thumbnail of user saral520
Ireland
1 review
1 helpful vote
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April 5th, 2022

I contacted them and the reassured me that a landlord was reliable so I went ahead and booked a room in an apartment. After booking I received the invoice that briefly mentioned the company that the landlord was from. When i googled this company, all i could find were negative reviews. They consisted of people not receiving their deposits back and being unable to contact the company. Also that the apartments were often in poor states with worm and mice infestations. It was commonly discussed that the landlords response time is super quick until you had booked the apartment. I decided to cancel which you have the option to do so withing 24 hours to receive the rent back with some places, but you still have to pay housing anywhere 200 euro service fee for setting you up with a bad situation.

Thumbnail of user davea64
Netherlands
1 review
0 helpful votes
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July 21st, 2016

As an international student, finding a room abroad is very stressful. But thanks to Housing Anywhere it became so easy! All information is neatly organized for you and I like the messaging system with the advertiser.
There is an extra service fee to be paid so it may not be the cheapest option, but the fees are low and for the service you get in return with the secured payment and such, it's worth it.

Thumbnail of user kaserzf
Germany
1 review
7 helpful votes
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May 7th, 2020

Long story short.
I made a booking request.
It was accepted instantly. (Had no time to cancel it)
They took my money.

A week later I ask for a refund cause I can't be at the place anymore.
They refuse and say that the advertiser is entitled to my money.

Absolute scam. They protect only the advertisers.

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The international student housing platform for exchange and internship students

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Thumbnail of user jeffreys81
Curtis B.
Typically responds within 10 hours

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