• HousingAnywhere

HousingAnywhere

Write a Review

Overview

HousingAnywhere has a rating of 1.8 stars from 187 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HousingAnywhere most frequently mention customer service, bad experience, and cancellation policy problems. HousingAnywhere ranks 7th among Student Travel sites.

  • Service
    55
  • Value
    51
  • Shipping
    31
  • Returns
    41
  • Quality
    48

This company responds to reviews on average within 10 hours

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
15
141
See all photos
How would you rate HousingAnywhere?
Top Positive Review

“Great website for students”

Jeanette L.
11/2/17

Going on an exchange can be stressful, but Housing Anywhere makes finding a place to live easy and it takes hardly any time either. Depending on the city there are lots options, both with or without flatmates. I would recommend anyone to at least try finding something there!

Top Critical Review

“Deceitful, profit-driven, untrustworthy.”

Mateusz S.
9/7/24

Don't believe them. I ask them for help, follow their guidelines, and finally they tried to kick me out of place right away despite I have paid rent for a month. They are total tricksters and fraud oriented only for provision from booking.

Reviews (187)

Rating

Timeframe

Other

Reviews that mention popular keywords

room (57) exchange students (4) 48 hours (4)
Thumbnail of user annar1901
Denmark
1 review
8 helpful votes
  • Send Message
May 15th, 2019

They have a policy where you do not necessarily get a refund unless the owner of the room is willing to cancel the booking- but he doesn't have to. So make sure that you are going 100%. I got a refund after talking to costumer service and the advertiser who helped me a lot

Thumbnail of user ceciliai4
Italy
1 review
0 helpful votes
  • Send Message
December 23rd, 2017

Housing Anywhere is a good solution for students looking for the perfect room, especially abroad. The platform is user-friendly and intuitive
Sometimes landlords don't update the announcements. That's the only flaw

Thumbnail of user calebw25
Germany
1 review
0 helpful votes
  • Send Message
November 20th, 2016

I found my house using Housing Anywhere. It was fast, convenient, and secure. I'd recommend it to any student.

One problem is that the platform has a shortage of listings compared to the demand of people searching. (However, that's less of an issue with Housing Anywhere and more so an issue of a student population that is outgrowing the city). I hope more and more people will make their rooms available on Housing Anywhere so that more and more students can find housing more easily.

Thumbnail of user saeidehh
Germany
1 review
2 helpful votes
  • Send Message
May 1st, 2022

The payment was made and money was deducted from my account, but the status of my request on the site was still waiting for payment. I lost the studio... and after two months I was able to get my money back after lots of follow up. They didn't even apologize! Absolutely scammer!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jk933
Austria
1 review
3 helpful votes
  • Send Message
March 7th, 2023

Horrible experience - Took 5 weeks to contact me after they assured me 2 - 5 business days to process a refund for a booking cancellation request
Was emailed once by the so-called financial team and then told they had given my 1800€ away to the advertiser despite never staying there. Beware: they do not care one bit about contract terms and will scam you
AVOID and save your money

Tip for consumers:
SCAM COMPANY

Thumbnail of user deepakc30
Germany
1 review
9 helpful votes
  • Send Message
July 8th, 2021

The people ar ehighly repsonsive but nothing can happen. They literally ask you to pay and then no transfer it to the landlord. In my case, my rent and deposit was debited wrongly twice and Housing anywhere couldnt even help in this case by informing the landlord. They just get angry and cut your call. Dont fall in this trap. I feel ashamed that I paid money to housing anywhere for their services.

Tip for consumers:
Dont use.

Products used:
The bookibg platform

Service
Value
Shipping
Returns
Quality
Thumbnail of user rh921
Netherlands
1 review
0 helpful votes
  • Send Message
October 13th, 2016

This is the best platform to use when you are a student and you go abroad, it is safe and easy to use the best part is that there is no scam. They save your money until you see that it is what you paid for. I recommend it to everybody

Thumbnail of user agnesb72
Italy
1 review
1 helpful vote
  • Send Message
March 3rd, 2022

When we got there it didn't take long to see that the building wasn't in a good condition (there was a lot of rubbish inside big plastic bags next to the front door). When we stepped into the apartment, the floor was so dirty it was sticky (not only in the common areas, but also in the room that was supposed to be mine and theoretically had been cleaned that same afternoon). The room wasn't as the pictures showed, there wasn't even the desk that the pictures showed, and not only was the floor dirty, but also the walls and the door. The bathroom had mold on different surfaces and there's poor water pressure. The kitchen was disgusting, it was messy, and so dirty that there were flies and other insects all over the room.
The man that I was in touch with from the company blocked me, and didn't take responsibility of the situation.

Thumbnail of user vyn7
Norway
1 review
0 helpful votes
  • Send Message
March 16th, 2017

The site provides a professional and secure way to rent a room for students. It has a secure system for students to find a place in a new country. They have rooms all around the world, make the search easier.

Thumbnail of user saadr
Norway
1 review
0 helpful votes
  • Send Message
September 30th, 2016

Finding housing in Stockholm, Sweden could be very challenging. Housing Anywhere quire beautifully addresses this gap and facilitates students like me to find exchange in the exchange country. I was really satisfies with the quality of the process and the room quality because usually on other housing platforms, you are not guaranteed about the quality of the room. Housing anywhere takes care of this problem as the rent is only transferred to the landlord once the renter of the room gives a thumbs up. One thing that could be improved is to increase the supply of rooms on the platform so there are more options to choose from.

Thumbnail of user carolinek9
Netherlands
1 review
0 helpful votes
  • Send Message
September 8th, 2016

I had to move in to Rotterdam in the beginning of July 2016 and I was having big troubles finding a room since I was not still in town. Housing Anywhere was a great solution for my issue since I was very scared of online scams and traps. It took me a bit to find the apartment I wanted but at the end everything worked fine, I made my deposit and I got to the house, which was totally great and everything since then worked perfectly. I would totally recommend the platform.

Thumbnail of user danielm397
Netherlands
1 review
0 helpful votes
  • Send Message
November 18th, 2017

I think HousingAnywhere provides a great service! Personally it is a great platform for students like me who want to go on internship and want to rent or find their room temporarily. I also got really surprised how well publishing a room was thought through and how safe it makes me feel knowing if I rent a room I can always get my money back if it was not what I was advertised.

Thumbnail of user fabiob21
Brazil
1 review
1 helpful vote
  • Send Message
April 9th, 2016

The platform is very easy to use and really user friendly. I appreciated the fact that my money was within the platform until my ok when I came to my new room. So the service is really safely, but the the landlords here are really trusted too. I don't wanna be scamed and the platform helped me a lot.

Thumbnail of user geronimoe1
Germany
1 review
2 helpful votes
  • Send Message
December 13th, 2017

This webpage has been really helpful for finding an apartment in Munich!
The city is packed with people, and reasonable apartment offers are hard to find. I tried different means to find an apartment, but HousingAnywhere has been the most secure and the most user friendly page!

Thumbnail of user mohamedi98
Egypt
1 review
0 helpful votes
  • Send Message
December 17th, 2022

Housinganywhere demands money for booking without doing anything they validate scammers as trust worthy. I have been scammed by a partner they have and they said it is a trusted partner. When I came back to them they did not say anything and could not return my money back.

Tip for consumers:
do not even think about using it and any partner that they say is a trusted they donot validate it

Products used:
Room from partner called colico which is a scammer

Service
Value
Shipping
Returns
Quality
Thumbnail of user ilianab11
New York
1 review
4 helpful votes
  • Send Message
September 11th, 2021

While the service members were nice I feel that the properties in Valencia were substandard. I did not get the first apartment they showed me was a replacement for a covid case in the first apartment and it was substandard. I could not stay there for an hour, much less a night. I paid about $700 waiting for one that they promised would be perfect and it was a waiting room from a lawyers' office with cheap flooring and lawyers books. I lost more than $700 with this horrible service. DO NOT USE.

Thumbnail of user katiet207
District of Columbia
1 review
10 helpful votes
  • Send Message
August 24th, 2021

I am VERY frustrated with this site because they make you pay a subscription to even INQUIRE about a potential listing. I did because I was very interested in a few listings. Each agent I listed said that the place was going to be resigned and the current tenant was going to review their lease. Why am I paying a subscription to inquire over listings that aren't available! I feel genuinely scammed and upset.

Thumbnail of user nicholusm
Germany
2 reviews
2 helpful votes
  • Send Message
May 17th, 2023
Verified purchase

These guys are the worst. PLEASE PLEASE PLEASE, DO NOT USE THIS SERVICE, the listings are really edited or don't represent the current state of the place, and in any case, they use any excuse to not refund your money in favor of the landlord. I just lost 800 Euros in just a day. The 48-hour protection is BS, to be honest. If you happen to read this before you book, for your own good, stop.

Just to make sure, I think they have multiple employees responding to you calling themselves Anna or it may be a bot, rendering no help at all whatsoever.

Forewarned forearmed. STAY SAFE PEOPLE, DONT GET ROBBED.

Tip for consumers:
Take your money elsewhere otherwise good service is luck with them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user virgsrat
Hungary
1 review
1 helpful vote
  • Send Message
March 7th, 2022

This was my worst experiment about renting a room. I had to pay way too much for the cleaning services and compared to the money nothing actually happened. My room and even the shared areas were disgusting and everytime I wanted a personal appointment to talk about something which I am bothered I always got refused. I do not feel like I got some kind of help in anything and they were a 100% unpersonal because they did not show me the house and they did not apear in my departure as well. Only 1 time I saw somebody when I collected my keys...
I do not recommend to anyone!

Oh, and I almost forget to mention that I asked a lot of time to extend my staying and in the end they said they did not get anything from their platform and I had to leave my room in the middle of the month and go to a hostel while I was paying for the whole month!

Thumbnail of user vincenzorizza6
Portugal
1 review
3 helpful votes
  • Send Message
April 22nd, 2023

I had a terrible experience booking a room in Lisbon for one month. The host tried to make me sign a contract for two months and pay double the price. When I called customer service, they friendly informed me that I could ask for a refund. However, they stopped replying to me. After more than a month, they claimed I wasn't eligible for a refund. You can see from the screenshot that I asked for a refund on the 11th of January, and the policy outcome arrived on the 12th of February. In the meantime, I had to spend a lot of money living in a hostel while waiting for a reply and my money back. I called them every two days for an update, but they kept my money while the host was paid for this fraud.

Thumbnail of user clab1
France
1 review
0 helpful votes
  • Send Message
November 27th, 2017

Very good platform, super efficient. With Housing Anywhere, I could rent my room in Lille before leaving for a year in Finland. It allowed me to have enough money to pay for my rent in Finland, and I left without worries, Housing Anywhere being a sort of "guarantee", that I needed because I couldn't give my room to a random student for a year. Few days after I posted my ad, I already had a few messages of people interested.

Thumbnail of user joopedrot
Germany
1 review
5 helpful votes
  • Send Message
February 7th, 2022
Verified purchase

PLEASE DO NOT USE THEM!

Recently, I booked an apartment in Berlin from another scam company called "Under Ground" through the HousingAnywhere platform. The move-in day came, and I did not get the key from the landlord (Urban Ground). They ghosted me, and stopped responding my emails.
I then contacted HousingAnywhere for a refund and they ignored. I told them the landlord literally did not give me the keys and didnt allow me to enter the apartment. He also wasn't responding my emails.
HousingAnywhere did then what it has always done. They ignored me and they now also don't answer me :D

Tip for consumers:
DO NOT USE IT. AVOID AT ALL COST.
YOU WILL LOSE YOUR MONEY.

Products used:
Booking platform

Thumbnail of user thiphaineg
France
1 review
0 helpful votes
  • Send Message
March 22nd, 2017

Easy to use, safe payments are organized, the service is based on a direct exchange between students or individual, more than between estate agencies.

Thumbnail of user ahmedm342
Poland
1 review
8 helpful votes
  • Send Message
September 15th, 2022
Verified purchase

Housinganywhere didn't return any deservered refund to me and 95% of their advertisements are from Italian real-estate agents (Stefano & Teresa & Garbiela). The 3 persons work together in an office in "ul. Dietla 57, Krakow, Poland" while Stefano is the boss. This is a terrible agent who would steal your money and would make lease agreements that include ridiculous points that guarantee they earn maximum amount of money from you in all situations, and he doesn't respect any appointments as he can be late for any appointment with 6 or more hours. He threatens everyone who tries to reject such apartments after visiting them by law or going against GDPR and he doesn't return deserved refunds in such cases. He is the rudest impolite person I've ever seen in my life. Please serve your self and avoid these thiefs.

Tip for consumers:
Please avoid these thieves.

Products used:
Nothing, and they didn't return any refund

Service
Value
Shipping
Returns
Quality
Thumbnail of user luisap7
Italy
1 review
0 helpful votes
  • Send Message
November 2nd, 2017

I recommend this website. It is way better than all other platforms which do no take care of their customers. Housing anywhere is the only that can guarantee security. Use it!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

The international student housing platform for exchange and internship students

Company Representative

Thumbnail of user jeffreys81
Curtis B.
Typically responds within 10 hours

How do I know I can trust these reviews about HousingAnywhere?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about HousingAnywhere?