• HoWigs

HoWigs

Is this your business?
Write a Review

Overview

HoWigs has a rating of 3.1 stars from 286 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HoWigs most frequently mention many compliments, customer service, and real hair. HoWigs ranks 6th among Wigs sites.

  • Service
    12
  • Value
    12
  • Shipping
    12
  • Returns
    12
  • Quality
    12
48
See all photos
How would you rate HoWigs?
Top Positive Review

“Amazing”

Adam V.
9/30/19

This has been my go-to wig for a few years now. She's very natural looking, beautiful color, soft, natural fibers, with a perfect fit length for my small head! Customer service is amazing! I hope you never discontinue or alter this wig, as it's made a huge difference in my life! I no longer have to worry about bad hair days and it saves me so much time each day. I just can't thank you enough!

Top Critical Review

“HoWigs is TERRIBLE”

Conner w.
10/20/18

Product NOT as advertised. More like a Halloween costume wig, rather than something you can use. Maybe they are WHORE-wigs... Totally junk products, and totally junk communications (e-mails, out of China) with customers. If there is a "positive" review - it is a fake. Do NOT order from HOwigs. Terrible product, 2 month delivery, rip-off. Outfit. Thumbs down.

Reviews (286)

Rating

Timeframe

Other

Reviews that mention popular keywords

return address (15)
Thumbnail of user debbiew126
Australia
1 review
8 helpful votes
  • Send Message
April 8th, 2018

Warning! Total scam. Worthless wig cannot be worn. Will not refund. Do not buy from these scammers! I am seeking legal advise.

Thumbnail of user kathyh449
Bangladesh
1 review
0 helpful votes
  • Send Message
January 20th, 2020

I've been wearing wigs of this brand for 1 years now. I get a new one every 3 months! I even trick hair stylists! I have it and they are shocked!

Thumbnail of user robertt1080
New York
4 reviews
1 helpful vote
  • Send Message
January 20th, 2020

Love this wig. Good quality piece and looks very natural. I am very happy with my purchase. Thank you so much.

Thumbnail of user briceb29
Bangladesh
1 review
0 helpful votes
  • Send Message
January 20th, 2020

Best wig I've ordered. It's been hard to find a wig that's not too thick for me. This one is perfect.

Thumbnail of user davidl3072
New York
1 review
0 helpful votes
  • Send Message
March 2nd, 2021

The quality is fabulous, and it's able to be worn immediately. There is an appropriate amount of thickness, so it looks realistic and not too thick.

Thumbnail of user rakeshm20
India
1 review
0 helpful votes
  • Send Message
October 18th, 2019

This is a great company to work with, and are on top of any problems you may have. Very quick to refund on returns, too.

Thumbnail of user gironh
New York
1 review
0 helpful votes
  • Send Message
January 18th, 2020

I have had so many compliments for wearing this wig. I love the color black for it matches my brows and lashes, very Natural looking!

Thumbnail of user abhijeetd4
India
1 review
0 helpful votes
  • Send Message
December 22nd, 2019

The color blends with my bio hair very well and I am so pleased with it that I have now purchased a second one!

Thumbnail of user jamesm2613
California
1 review
0 helpful votes
  • Send Message
January 20th, 2020

Perfect for everyday wear. Very sassy. I get so many compliments and people think it's my natural hair. Very comfortable cap. Very low maintenance.

Thumbnail of user mscees
New York
1 review
2 helpful votes
  • Send Message
July 17th, 2020

They charged me for two wigs, and sent half wigs. Which I did not order. I'm very upset and will n reporting this company to the BBB ASAP.

Thumbnail of user satveerr
India
1 review
0 helpful votes
  • Send Message
December 3rd, 2019

I love this wig and even though this one has basic cap construction, it is still comfortable and looks fabulous on. I have fooled a lot of friends!

Thumbnail of user prajjawalg
India
1 review
0 helpful votes
  • Send Message
November 27th, 2019

I want a wig that looks more like my normal hair, so not so thick. This wig looks natural and is comfortable even in our hot weather.

Thumbnail of user laurent240
Illinois
2 reviews
0 helpful votes
  • Send Message
November 29th, 2020

Wow. Great wig. I'm a size petite but I ordered the average & it fits like a glove. Love it. Amazing price.

Thumbnail of user zinap7
California
1 review
0 helpful votes
  • Send Message
April 27th, 2020

Best style for me. Everyone loves MY hairstyle, want to know where I get my hair cut! This is my 5th wig.

Thumbnail of user levisl1
Bangladesh
1 review
1 helpful vote
  • Send Message
January 20th, 2020

I love this wig. This wig was so helpful and let me try several wigs. It looks great and I get so many complements on it.

Thumbnail of user rehmanm2
India
1 review
0 helpful votes
  • Send Message
November 20th, 2019

Great hair. Love the style. Looks exactly as it is on the site. Fits well. The layers are fun but this definitely looks like a wig.

Thumbnail of user elliottl21
GB
1 review
1 helpful vote
  • Send Message
November 6th, 2019

Please believe me Howigs is a sham. Their website presents them as a UK distributor but they actually seem to be nothing more than a sweatshop based in Hong Kong selling cheap, inferior wigs. They also do not honour UK consumer guidelines. They have obviously paid to be on top of Google searches as a high ranking ad to get hits. The majority of the positive reviews here on Trustpilot appear fake - if you look carefully there are duplicate/similar comments and broken English.

A month ago my wife bought one as she is having chemotherapy treatment. She changed her mind within half an hour of ordering it and sent multiple follow up emails requesting a cancellation. Howig assistants replied back several times with emails such as this:

On 4 Oct 2019, at 09:25, "wigpayment AT gmail.com" wrote:

Hello,
I'm sorry that you insist on cancelling. Why not give us a chance to send you a perfect wig? The wig is one of our best sellers, we have got many good reviews about this wig, you may like it too. Now we decide to give you 15% discount and another similar style wig as gift.
Could you please consider again?
Best Regards
Maria

They ignored her repeated requests to cancel and dispatched the wig anyway. Now it has arrived Paypal has processed the payment. My wife has requested to return it straight away and is receiving emails like this:

On 9 Oct 2019, at 03:15, "wigpayment AT gmail.com" wrote:

Hello,
Thanks for your reply. I'm sorry that you insist on cancelling.
Now we decide to offer you 25% discount.
I have tried my best to fight more discount for you.
Hope you can keep the order and give us a chance to send you a perfect wig.
Wait for your kind reply.
Maria

We have sent 15 emails and I now have a PayPal dispute open. Each time Paypal has put Howig in their favour (a warning there also) so I have requested it reopened until we get a refund - so the fiasco is ongoing.

This whole purchase has been deeply distressing for my wife while she is going through breast cancer treatment. Howig doesn't care about her, they just want to ensure a sale goes through and keep your money. I don't want anyone to go through the same situation so please, please DO NOT BUY FROM THIS COMPANY.

Thumbnail of user roberts4003
New Jersey
1 review
0 helpful votes
  • Send Message
November 4th, 2020

Amazing wig available here. The wig has been a boon. The wigs are so natural and nobody can make out that it is a wig. Unbelievable! God bless them.

Thumbnail of user catherinet71
Australia
1 review
5 helpful votes
  • Send Message
May 22nd, 2018

I wish I had seen these reviews before I ordered. Omg what I got looked like a cheap costume dress up wig. The biggest scammers

Thumbnail of user stepheng385
India
1 review
0 helpful votes
  • Send Message
November 8th, 2019

First purchase was a success! I love my wig. I chose it and it is marvelous! It fits to me. Really pleased by their services.

Thumbnail of user sanjayu
India
1 review
0 helpful votes
  • Send Message
December 22nd, 2019

I am pretty happy with my purchase and will try probably a different style next time. I love it. I suggest everyone to try out.

Thumbnail of user ivanak17
Ireland
1 review
1 helpful vote
  • Send Message
March 11th, 2021
Verified purchase

On checkup the website looks to be around 4 years old, and has what appeared to be genuine reviews. They put in some real effort to make it seem like they're based in the UK, so I ordered 3 100% remy human hair, monofilament, lace front wigs. They looked beautiful in the photos on their website. What I got were synthetic wigs of a horrible quality that looked nothing even similar to what I've ordered. The colors were wrong, except one which was black as ordered, but that is the only single thing that matched between my ordered and received goods. I tried to get a refund, but I kept getting the constant run around and deflection from these scammers that are trying to get out of it. They act like I'm unsatisfied with the order, when the fact is that I ordered high quality human hair wigs, and they sent me synthetic garbage that is worth maybe 10 euros each, while their scam cost me around 650 euros. After a dozen exachanged emails, and me getting nowhere, I asked them to stop contacting me and filed a chargeback order with my bank. Once the bank finally notified them of the chargeback, they started harassing me again, trying to intimidate me and force me to accept a refund that would still benefit them. They consistently refuse a full refund. I urge everyone to have a full exchange with them, and try to get them to refund, which they will refuse. I encourage you to file a chargeback claim with your bank, which under the consumer protection law you are fully entitled to. Don't let these people get away with scamming your money from you. You can notice fake reviews here, as well as on their site, but those do not hide so many real review all claiming the exact same modus operandi. Be careful.

Service
Value
Shipping
Returns
Quality
Thumbnail of user heatherm144
Germany
1 review
1 helpful vote
  • Send Message
February 18th, 2017

THANKS HOWIGS FOR THIS WIG STYLE, NEVER HAD SO MANY COMPLIMENTS ON MY HAIR,,, YES MY HAIR, THATS HOW IT FEEL SASSY AND CUTE. THIS WAY... MY HUSBAND LOVES MY LOOK ALSO... THANKS AGAIN...

Thumbnail of user robertj719
New York
1 review
0 helpful votes
  • Send Message
January 18th, 2020

I got it in color which is a very pretty grey. Can't Wait to try it in another color. Thank You so Much guys.

Thumbnail of user rohits124
India
1 review
0 helpful votes
  • Send Message
December 22nd, 2019

This is my first wig and I love it! Super cute style that fits perfectly without worry. My only wish is that it came in more colors.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Howigs provides Best Human Hair Wigs, Cheap Lace Front Wigs, African American Wigs, Lace Wigs and Hair Extensions at lowest price. Shop affordable and healthy wigs online!

How do I know I can trust these reviews about HoWigs?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about HoWigs?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business