• HoWigs

HoWigs

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Overview

HoWigs has a rating of 3.1 stars from 286 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HoWigs most frequently mention many compliments, customer service, and real hair. HoWigs ranks 6th among Wigs sites.

  • Service
    12
  • Value
    12
  • Shipping
    12
  • Returns
    12
  • Quality
    12
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How would you rate HoWigs?
Top Positive Review

“Amazing”

Adam V.
9/30/19

This has been my go-to wig for a few years now. She's very natural looking, beautiful color, soft, natural fibers, with a perfect fit length for my small head! Customer service is amazing! I hope you never discontinue or alter this wig, as it's made a huge difference in my life! I no longer have to worry about bad hair days and it saves me so much time each day. I just can't thank you enough!

Top Critical Review

“HoWigs is TERRIBLE”

Conner w.
10/20/18

Product NOT as advertised. More like a Halloween costume wig, rather than something you can use. Maybe they are WHORE-wigs... Totally junk products, and totally junk communications (e-mails, out of China) with customers. If there is a "positive" review - it is a fake. Do NOT order from HOwigs. Terrible product, 2 month delivery, rip-off. Outfit. Thumbs down.

Reviews (286)

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return address (15)
Thumbnail of user lenom53
Singapore
1 review
0 helpful votes
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September 29th, 2019

I absolutely love this wig! I know it will take a couple of days to get the bangs to fall where I want them, but I am very happy with this purchase. It's not a ton of hair, so it looks & feels very natural.

Thumbnail of user stever498
India
1 review
0 helpful votes
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November 10th, 2019

I am near totally bald. I have ordered many different wigs and finally found you which I wore for many years. This wig style is perfect! The fit, the feel, the ease of care. Many times I have fallen asleep wearing it because it is so comfortable even I forget I'm wearing a wig.

Thumbnail of user melanieb229
Washington
1 review
0 helpful votes
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January 20th, 2020

Photos can be retouched, but this wig is just perfect... flattering, comfy, natural looking... Don't have a cell phone so can't upload pic... but trust me, as I trust you, it looks absolutely gorgeous!

Thumbnail of user tuijam1
Germany
1 review
1 helpful vote
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January 16th, 2019

Ordered two wigs from the site. BIG mistake. One wig does not fit at all, the other one does not even remotely look like the picture posted on their web page. Wanted to return the wigs, looks like it will be impossible. This is the last e-mail I received from the "customer support": I should keep the wigs and they will remake me a wig for my compensation... yeah, at my cost.

*******@uk.cshaironline.com
Wed 1/16/2019, 10:06 AM
Dear customer:
We are sincerely sorry that we did not provide the satisfied wig to you. I don't suggest you to return it, the package need to be returned to our overseas cooperation manufacturer, so the time will be very long and you need to pay the extra delivery fee.

In order to solve this problem better, we will remake a new wig for compensation, you just need to pay the cost. This time we will change another wig factory. Could you please tell me which wig do you want?

Thank you for your understanding.

Best Wishes

Lucy

Thumbnail of user carinam9
Florida
1 review
0 helpful votes
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July 6th, 2019

The wig I received was no the one I ordered. Sent them an email the day I received the wig.The company insisted on making me another wig for $70. Their only resolution was for me to keep the wig and sell it really?! I paid almost $150 for it, their policies states you will get a full refund if requested within 7 days. This is pure and simple an scam stay a way from this company

Thumbnail of user wandar97
Illinois
1 review
0 helpful votes
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January 20th, 2020

I have never received so many compliments -- even from people I don't even know. It looks so natural, even one of my neighbors asked where I got my hair done. It does give my ego a boost to hear the compliments. I'm really starting to like this

Thumbnail of user griggse
New Jersey
1 review
0 helpful votes
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November 24th, 2020

It was awesome. Honestly I am fully satisfied with the treatment. Special thanks to staff and the owner of this wig shop. Thank you so much team. The collection here was of superior quality with the service being fast. I liked it!

Thumbnail of user stephanied112
Louisiana
1 review
6 helpful votes
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August 23rd, 2017

Please don't order from them. I paid $160.00 for a poorly made wig. It was not capless or lace as it was suppose to be. Really I could have made a better wig myself. Working on getting my money back now.

Thumbnail of user jenzsr
California
1 review
0 helpful votes
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June 14th, 2020

I have been wearing the wigs for about 6 years after suffering permanent hair loss from chemo. This wig was a good choice for me since nobody realized it was a wig and I always received compliments especially on the color.

Thumbnail of user cr228
Texas
1 review
1 helpful vote
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July 7th, 2019

After I received the crappiest wig I've ever seen they won let you return to California address where it was shipped from. Have to pay for shipping to China! Really! They wouldn't even give address. I had to get that from PayPal. Please do not waste your $. This company is a rip off.

Thumbnail of user joyceh328
Bangladesh
1 review
0 helpful votes
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October 24th, 2020

I love this wig, it has been a God send arriving right when the chemo induced hair loss began. My only concern is that is does not stay as soft and shiney as when received. Still have to give it a great thumbs up though!

Thumbnail of user annetter33
Australia
1 review
6 helpful votes
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April 11th, 2018

The 2 wigs I received were totally different to those described and pictured. I ordered human hair, lace front and mono filament. I received synthetic hair, no lace front and not mono filament. So upsetting that consumers are taken advantage of by this site. I refused all offers of money from this company insisting the wigs were not as described and only because I had paid with Paypal and paid the return postage did I receive my money back. I hope this helps others caught by this company.

Thumbnail of user tiffanyj172
New Jersey
1 review
0 helpful votes
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November 30th, 2020

I am happy to have found it sooner. The wigs are really nice. They look natural and the pricing is also reasonable. The platform gives you great after purchase service and facilitate refund, return or exchange after the delivery of the product. They are reliable and I am a happy customer.

Thumbnail of user kirak8
Rhode Island
1 review
1 helpful vote
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October 15th, 2018

Wig came small and wrong color, can't color it because it is synthetic, when I paid for human hair. Can't return it for the last 4 months.
When I tried to brush it hair coming out in pieces. Total garbage. Don't waist your money.

Thumbnail of user abhisheks91
India
1 review
0 helpful votes
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November 10th, 2019

I had already worn this wig and was happy with the two new ones purchased through Wigs of this brand. The colour is great and I get many compliments for the style and colour from people who have no idea it is a wig.

Thumbnail of user luism218
India
1 review
0 helpful votes
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September 20th, 2019

Love this wig have 4 of them and all are absolutely georgous! The curl comes right back after washing. Very happy. The buttered walnut is an outstanding color would Love to see that in a longer shag than the tress. The tress is a good length but longer on sides and back would be perfect.

Thumbnail of user ginaw19
Arizona
1 review
17 helpful votes
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December 3rd, 2016

I lost 300 dollars,,, the product very bad,,,, cheap looking,,,,, bad quality,,,,, just opened the pkg and the wigs already losing lot of hair,,,, the size not fit on me,,, the color not matching with the picture of the website showing,,,,, the company telling me no refund,,,,, they dont care,,,,,, come on,,,,,,, if you are victim of this howigs company please contact with me,,, we are going to take this company to the legal way,,,,,, we need everybody who have,,, had lost money with them, Thank you very much! *******638 Gina

Thumbnail of user williamj672
New York
1 review
0 helpful votes
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June 14th, 2020

Love this wig. The color is just what I wanted. The fit is perfect, some people are saying that the cap is a bit small, but I find it perfect. The hair is light and fluffy and moves like real hair. Would definitely purchase another product.

Thumbnail of user irfanaa
New Zealand
1 review
4 helpful votes
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June 18th, 2018

I purchased a wig through this company it was completely the wrong color the testure nothing near to human hair and the prduct i got seem very cheap and style is totally wrong. Ive been corresponding with Lucy and begging for my money back. But they dont want to refund. I paid almost $500. They asked me to exchange now reading all review i am not happy to do so. The wig was never used. It was still in the bag. Dont buy form them they product is useless. I am taking this matter to small claims now.

Thumbnail of user reneg130
Canada
1 review
0 helpful votes
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February 28th, 2022

Don't waste your time and energy - this is a scam! Received wrong product and have been waiting for a refund for 9 month now! Not even getting emails anymore! Very shady, unprofessional. After they agreed to refund a portion they keep stalling the process!
DON'T WASTE YOUR $ and Time

Service
Value
Shipping
Returns
Quality
Thumbnail of user garyy89
California
1 review
0 helpful votes
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February 28th, 2021

I use wig as a style statement. I was never happy with the type of natural hair I possess. I feel the need to experiment with my hair and most of the time it is too strong. I tried different hair cuts and then got involved in wearing wigs. The wigs i bought from this place complimented my look and style in the best possible manner.

Thumbnail of user davida2105
New Jersey
1 review
0 helpful votes
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June 12th, 2020

This is a very beautiful wig. It was purchased for my daughter who has battled breast cancer and gone through with two different sessions of chemo and she loves this wig. She has had several and this one has definitely been her favorite. Very good quality and looks so real. Ordering from here is very reliable company.

Thumbnail of user douglasc314
California
1 review
0 helpful votes
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October 28th, 2020

The delivery of the wig I ordered was delayed. It was frustrating but the support staff kept talking to me. They ensured I never got ignored and I liked their efforts. At the last when I got the wig and confirmed them they apologized and explained me each and every thing about the delay. They are of course not the worst online platform.

Thumbnail of user rachelj163
New York
1 review
0 helpful votes
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June 13th, 2020

This is my very first wig. I love it! The color, the texture, it looks and feels real! It is very easy to take care of. Lost most of my hair due to illness, didn't think I could do the wig thing at 60. It's a piece of cake! Love my new hair! THANK YOU!

Thumbnail of user ayushj6
India
2 reviews
0 helpful votes
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November 20th, 2019

This is my second wig its a love/hate feeling about this wig.The cap is comfortable the style is okay and then its kind of a frumpy looking wig. Not for me so much, but it is still a very good quality wig.

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About the business

Howigs provides Best Human Hair Wigs, Cheap Lace Front Wigs, African American Wigs, Lace Wigs and Hair Extensions at lowest price. Shop affordable and healthy wigs online!

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