• HoWigs

HoWigs

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Overview

HoWigs has a rating of 3.1 stars from 286 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HoWigs most frequently mention many compliments, customer service, and real hair. HoWigs ranks 6th among Wigs sites.

  • Service
    12
  • Value
    12
  • Shipping
    12
  • Returns
    12
  • Quality
    12
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How would you rate HoWigs?
Top Positive Review

“Amazing”

Adam V.
9/30/19

This has been my go-to wig for a few years now. She's very natural looking, beautiful color, soft, natural fibers, with a perfect fit length for my small head! Customer service is amazing! I hope you never discontinue or alter this wig, as it's made a huge difference in my life! I no longer have to worry about bad hair days and it saves me so much time each day. I just can't thank you enough!

Top Critical Review

“HoWigs is TERRIBLE”

Conner w.
10/20/18

Product NOT as advertised. More like a Halloween costume wig, rather than something you can use. Maybe they are WHORE-wigs... Totally junk products, and totally junk communications (e-mails, out of China) with customers. If there is a "positive" review - it is a fake. Do NOT order from HOwigs. Terrible product, 2 month delivery, rip-off. Outfit. Thumbs down.

Reviews (286)

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return address (15)
Thumbnail of user sandrah1889
France
1 review
0 helpful votes
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February 11th, 2022

I have read the reviews and they are correct. Exactly my experience with them.
Terrible wig, not a bit like their picture. Wrong color. Like a mop.
Do not touch this site. No address, or phone no. And now my emails are returned. I do not expect to get my money back or the wig I ordered. Complete désastre.

Thumbnail of user alicef82
India
3 reviews
1 helpful vote
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September 5th, 2019

I have my stylist trim the bangs and it's perfect for wherever I am going. It's my go to wig for every occasion. I have never been disappointed with this wig. I love love love it. Very natural and I love the way it looks.

Thumbnail of user maram30
Bangladesh
1 review
0 helpful votes
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October 3rd, 2019

When I looked at the color online I wasn't sure but after seeing it the picture does not do it justice at all. This color is just a perfect mix of colors, not overly light but just enough. Everywhere I go someone comments about the color being so nice and they all ask where I got it done so they can go get it.

Thumbnail of user edwardc420
Bangladesh
4 reviews
15 helpful votes
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February 26th, 2020

Super easy site the wig is awesome I love it! Many people have asked me where I get my hair done( strangers that don't know I've had chemo) my friends that do know ask where I got it... everyone says how natural looking it is!

Thumbnail of user aliciab41
Georgia
1 review
13 helpful votes
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March 16th, 2017

WORST COMPANY EVER! This company does not honor their return policy at all and continually emails me reasons to keep the wig! They have refused to send me a return address for over 20 emails! The hair on the wig was nappy and it only came with 2 clips to hold to your own hair! What a disappointment I'm product and customer service!

Thumbnail of user shirleys115
Australia
1 review
9 helpful votes
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February 21st, 2018

I wish I had read the reviews first - this company is a total rip off.
Sadly, a lot of the women who order wigs have cancer & this is the last thing they need BUT this company in China dont give a stuff. I ordered a real hair wig and got a wig that was absolute crap & didnt look anything like the wig I ordered. I would happily donate to the Cancer Council but I am sure they wouldnt want it.
My fault- should have checked reviews etc - a lesson learnt & of course this company advertise a lot but have no accountability at all.

Thumbnail of user dawng188
Georgia
1 review
3 helpful votes
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April 17th, 2020

Ordered the wig. Finally got the wig, and wasn't nothing like the one I ordered. Keep giving me the run around about a refund. Said would cost a lot to ship back. Only want to refund $60.00 and I paid $154.00 for wig. Waiting to see what Pay Pal decides.

Thumbnail of user thelmad8
Australia
1 review
7 helpful votes
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December 22nd, 2017

I'm $274 poorer. The wig I received was not the one I ordered. The fringe is cut bluntly and coarse, can't recut to save it. I ordered a petite size, but received a large.
Hair feels like horse's hair. A total rip off.

Thumbnail of user sabinak6
Missouri
1 review
4 helpful votes
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August 22nd, 2017

I ordered from them because it said somewhere they are made in USA. Next thing i know its being shipped from DUBAI. Well the color was way wrong, i ordered a blonde, like platinum blonde and i got like a brownish blonde. And i ordered a human hair... its definitley not. Ive been wearing wigs for almost 10 years and i can tell the difference. What a waste of money. $130 for a synthetic wig. I can get a nice synthetic one for less then half the price.

Thumbnail of user jm1018
Portugal
1 review
2 helpful votes
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May 15th, 2020

Don't use this Company. When I finally received the wig it was nothing like the photo. The hair was meant to be real and it was synthetic, It was meant to be white and it was yellow and the style was dreadful. They will not give me a return address to get a refund and want an extra £60 for an exchange! I am now in dispute with them and have put it in the hands of my credit card company.
Update 19/******* I finally received the refund through my credit card company and Howig were still trying to dispute it. They insisted on the wig being returned by registered post so finally sent me an address in China. I was not prepared to pay for registered post so put it in a padded envelope and posted it by normal post. They sent me numerous emails chasing it which I ignored and I guess that they finally received it as they stopped. Do not believe any of the good reviews, they are fictitious. Plus they deleted my review on their website.

Tip for consumers:
Do not use this site

Products used:
Real Hair Wig

Service
Value
Shipping
Returns
Quality
Thumbnail of user pennys82
Australia
1 review
5 helpful votes
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October 23rd, 2018

I wish I had seen these reviews prior to purchasing a wig. The wig was very different to the product I required. The website advertised a money back guarantee. I contacted the company the day I received the product and asked to return the wig. Despite 20+ emails, I was completely unable to communicate my concerns and the company refused to acknowledge their money back guarantee and would not provide a return address.
I opened a PayPal dispute and it was assessed that I was eligible for a full refund, however Howig did not acknowledge the receipt of the returned wig and PayPal closed the case prematurely.
I then reopened the case and have now accepted a partial refund as after 5 months of trying to access the full refund, I have run out of energy to continue the dispute claim.

I feel Howig is a dishonest and unethical company that does not honour the terms that it advertises. I would completely avoid any dealings with them.

Thumbnail of user alexl374
Germany
1 review
0 helpful votes
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October 4th, 2019

I just received it today and I love it. The color is excellent. It is a bit tight even after loosening the tapes on the interior but I think after a few wearings it may loosen up a bit. I only wish you had sent a stocking cover for my hair as another company had done. All in all I give it 5 stars.

Thumbnail of user heatherm377
New Jersey
1 review
2 helpful votes
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December 14th, 2018

Cheap, impossible to return. They want you to take their cheap wigs and go to a hairstylist to make it look decent. I'm still trying to return it almost six month later. I tried to send it back they refused and sent it back to me.

Thumbnail of user pattip57
Pennsylvania
3 reviews
5 helpful votes
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July 1st, 2019

I ordered a wig for $88.00 then decided to cancel when I found a better purchase. Their policy is to refund if canceled within 24hrs. I canceled in 2 hours. Thank goodness I used Paypal, because they kept sending me emails ignoring my cancelation. Telling me I am going to love my product! They are from China and will NOT honor their cancelation policy. Don't buy from them!

Thumbnail of user dianneb37
Mississippi
1 review
3 helpful votes
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March 15th, 2017

This is the 3rd wig I have purchased. All same style. I purchased color number 26 twice one for around the house and the other for outings... the first one was very light and nice but I love this color!

Thumbnail of user tanb3
Washington
1 review
6 helpful votes
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September 15th, 2017

SCAM COMPANY, DON'T BUY! I'd give it negative 5 stars if I could. The reviews on their website must be fake because I don't know how people could be fooled into thinking they're getting Remy hair. I paid $160 and was excited to get my wig but realized quickly it wasn't human hair. Additionally, the construction was horrible as they used white threading for the cap which shows through quite obviously. I'm sad to say that by reading the reviews here I have a feeling I won't be getting my money back either.

Thumbnail of user staceym53
California
1 review
9 helpful votes
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November 19th, 2016

I spent ninety dollars on a wig that was modeled by Kylie Jenner in the original picture. It had dark roots, was long, and wavy, and I ordered it in a platinum blonde color. The wig i received was about ten shades too dark, it was shoulder length, and didn't even have dark roots. I emailed the company and went back and forth with some illiterate woman who offered to send me five dollars for my troubles. I said absolutely not, and threatened to take legal action so she responded and offered to refund fifteen dollars. Needless to say, I still have this unusable wig, and I'm out 90 dollars. DO NOT BUY FROM www.howigs.com THEY WILL RIP YOU OFF

Thumbnail of user saraht384
Bangladesh
1 review
0 helpful votes
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January 21st, 2020

I love the color is beautifulhis wig. And the color is beautiful! I have lots of my own hair, but it is so fine I want to give it a rest, so I wear wigs. Wigs today are so comfy, and look like real hair!

Thumbnail of user tonij29
Michigan
1 review
4 helpful votes
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August 14th, 2018

Their product line is nothing but JUNK. I wouldn't mop my floor with the wig I received. Nothing at all like the photo that represented the product. In fact, their site has taken the photo down as I write this. They are liars, thieves, scammers and I hope they choke on my $86.00. Karma. Karma will get them and I hope soon. (Along with PayPal. Not too pleased with PayPal either. I will not ever use them to purchase anything again.) Other company names they are 'affiliated with' are TopHair, Inc., WowWigs, Inc as well as HoWigs. Substandard products with a capital "S".

Thumbnail of user rashas1
AE
1 review
1 helpful vote
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November 5th, 2019

I want to warn everybody from buying through this website, they are not telling the truth, I paid 150 sterling pound for a wig that they claimed it is made of Remy Human Hair, and was totally shocked when i received it to discover that it is made of very poor synthetic hair, they didn't accept return & refund, instead the offered to pay extra 90 sterling to get another human hair one, thinking that people are that fool to believe this lie

Thumbnail of user berthah50
Georgia
1 review
0 helpful votes
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December 28th, 2021

I ordered the buy 2 get 1 free. I had to pay for all 3. But I like what I saw so I said that's OK. It took over a month to get in-stock items. I got 1 wig and 2 packs of crochet hair. And they were nothing like web site. I had to get PayPal to get them to respond to my email to get an return address because they would not respond to me and the addres on the website was not deliverable. I sent back all they asked for in May 2021 afterpaying a large shippingfee. 12/28/21 I received my package back with no explanation. Please save your money.

Thumbnail of user stellah46
GB
1 review
4 helpful votes
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May 31st, 2020

Received wig for my mother. Nothing like the picture in colour or style see first picture of what was ordered. Paid £116 what arrived was dark and long and nothing like the picture see other pictures, Quality was awful. Advertised as real human hair but what was received was synthetic!. Emailed on 28th May to request a refund. Now 15th June and still no refund so I have had to open up a PayPal resolution case as they stated won't refund.! DO NOT ORDER FROM HOWIGS!

Thumbnail of user sheilah63
Canada
1 review
16 helpful votes
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April 3rd, 2017

I bought a wig from a site that I thought was located in Canada. It was a short layered wig. I waited over a month for this wig to arrive. It was nothing like the picture at all. It wasn't short, it wasn't layered it was absolutely horrible. I contacted the company immediately and I got a song and dance and run around. I am suffering with cancer and going through chemotherapy I just didn't have the patience to keep fighting with them. I had a friend of mine style it a little better and I donated the wig to a cancer hospital. These people shouldn't be allowed to continue in business. I wish I would have read the reviews before ordering. The company is a scam through and through.

Thumbnail of user gabyw3
Australia
1 review
5 helpful votes
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April 25th, 2018

These people are scam! The pictures on their website are taken from legit wig companies. The wig you order won't even resemble the wig you will get from them. Don't even try to get your money back, they won't give it back. I sent 29 emails back and forth and nothing's happened. They wouldn't give me a return address, so I couldn't sent this terrible wig back to them. At one stage they offered to make another one, but wanted me to pay for postage which they offer for free on their website. Now I don't even get a reply to my emails.
Stay away from these chinese company!
Gaby Weidlich

Thumbnail of user riteshk8
India
1 review
0 helpful votes
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September 16th, 2019

Absolutely beautiful... I LOVE the rooting and for a basic cap very little permeatease in the one I received. A very popular look and sexy. Great for updo or special occasion. Fringe length Is perfect. A little wavier then I like but lightly straighten to change that. Use your detangler and leave in conditioner often and you'll get more wears.

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About the business

Howigs provides Best Human Hair Wigs, Cheap Lace Front Wigs, African American Wigs, Lace Wigs and Hair Extensions at lowest price. Shop affordable and healthy wigs online!

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