HoWigs has a rating of 3.1 stars from 286 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HoWigs most frequently mention many compliments, customer service, and real hair. HoWigs ranks 6th among Wigs sites.
This has been my go-to wig for a few years now. She's very natural looking, beautiful color, soft, natural fibers, with a perfect fit length for my small head! Customer service is amazing! I hope you never discontinue or alter this wig, as it's made a huge difference in my life! I no longer have to worry about bad hair days and it saves me so much time each day. I just can't thank you enough!
Product NOT as advertised. More like a Halloween costume wig, rather than something you can use. Maybe they are WHORE-wigs... Totally junk products, and totally junk communications (e-mails, out of China) with customers. If there is a "positive" review - it is a fake. Do NOT order from HOwigs. Terrible product, 2 month delivery, rip-off. Outfit. Thumbs down.
Warning! Total scam. Worthless wig cannot be worn. Will not refund. Do not buy from these scammers! I am seeking legal advise.
I've been wearing wigs of this brand for 1 years now. I get a new one every 3 months! I even trick hair stylists! I have it and they are shocked!
Love this wig. Good quality piece and looks very natural. I am very happy with my purchase. Thank you so much.
Best wig I've ordered. It's been hard to find a wig that's not too thick for me. This one is perfect.
The quality is fabulous, and it's able to be worn immediately. There is an appropriate amount of thickness, so it looks realistic and not too thick.
This is a great company to work with, and are on top of any problems you may have. Very quick to refund on returns, too.
I have had so many compliments for wearing this wig. I love the color black for it matches my brows and lashes, very Natural looking!
The color blends with my bio hair very well and I am so pleased with it that I have now purchased a second one!
Perfect for everyday wear. Very sassy. I get so many compliments and people think it's my natural hair. Very comfortable cap. Very low maintenance.
They charged me for two wigs, and sent half wigs. Which I did not order. I'm very upset and will n reporting this company to the BBB ASAP.
I love this wig and even though this one has basic cap construction, it is still comfortable and looks fabulous on. I have fooled a lot of friends!
I want a wig that looks more like my normal hair, so not so thick. This wig looks natural and is comfortable even in our hot weather.
Wow. Great wig. I'm a size petite but I ordered the average & it fits like a glove. Love it. Amazing price.
Best style for me. Everyone loves MY hairstyle, want to know where I get my hair cut! This is my 5th wig.
I love this wig. This wig was so helpful and let me try several wigs. It looks great and I get so many complements on it.
Great hair. Love the style. Looks exactly as it is on the site. Fits well. The layers are fun but this definitely looks like a wig.
Please believe me Howigs is a sham. Their website presents them as a UK distributor but they actually seem to be nothing more than a sweatshop based in Hong Kong selling cheap, inferior wigs. They also do not honour UK consumer guidelines. They have obviously paid to be on top of Google searches as a high ranking ad to get hits. The majority of the positive reviews here on Trustpilot appear fake - if you look carefully there are duplicate/similar comments and broken English.
A month ago my wife bought one as she is having chemotherapy treatment. She changed her mind within half an hour of ordering it and sent multiple follow up emails requesting a cancellation. Howig assistants replied back several times with emails such as this:
On 4 Oct 2019, at 09:25, "wigpayment AT gmail.com" wrote:
Hello,
I'm sorry that you insist on cancelling. Why not give us a chance to send you a perfect wig? The wig is one of our best sellers, we have got many good reviews about this wig, you may like it too. Now we decide to give you 15% discount and another similar style wig as gift.
Could you please consider again?
Best Regards
Maria
They ignored her repeated requests to cancel and dispatched the wig anyway. Now it has arrived Paypal has processed the payment. My wife has requested to return it straight away and is receiving emails like this:
On 9 Oct 2019, at 03:15, "wigpayment AT gmail.com" wrote:
Hello,
Thanks for your reply. I'm sorry that you insist on cancelling.
Now we decide to offer you 25% discount.
I have tried my best to fight more discount for you.
Hope you can keep the order and give us a chance to send you a perfect wig.
Wait for your kind reply.
Maria
We have sent 15 emails and I now have a PayPal dispute open. Each time Paypal has put Howig in their favour (a warning there also) so I have requested it reopened until we get a refund - so the fiasco is ongoing.
This whole purchase has been deeply distressing for my wife while she is going through breast cancer treatment. Howig doesn't care about her, they just want to ensure a sale goes through and keep your money. I don't want anyone to go through the same situation so please, please DO NOT BUY FROM THIS COMPANY.
Amazing wig available here. The wig has been a boon. The wigs are so natural and nobody can make out that it is a wig. Unbelievable! God bless them.
I wish I had seen these reviews before I ordered. Omg what I got looked like a cheap costume dress up wig. The biggest scammers
First purchase was a success! I love my wig. I chose it and it is marvelous! It fits to me. Really pleased by their services.
I am pretty happy with my purchase and will try probably a different style next time. I love it. I suggest everyone to try out.
On checkup the website looks to be around 4 years old, and has what appeared to be genuine reviews. They put in some real effort to make it seem like they're based in the UK, so I ordered 3 100% remy human hair, monofilament, lace front wigs. They looked beautiful in the photos on their website. What I got were synthetic wigs of a horrible quality that looked nothing even similar to what I've ordered. The colors were wrong, except one which was black as ordered, but that is the only single thing that matched between my ordered and received goods. I tried to get a refund, but I kept getting the constant run around and deflection from these scammers that are trying to get out of it. They act like I'm unsatisfied with the order, when the fact is that I ordered high quality human hair wigs, and they sent me synthetic garbage that is worth maybe 10 euros each, while their scam cost me around 650 euros. After a dozen exachanged emails, and me getting nowhere, I asked them to stop contacting me and filed a chargeback order with my bank. Once the bank finally notified them of the chargeback, they started harassing me again, trying to intimidate me and force me to accept a refund that would still benefit them. They consistently refuse a full refund. I urge everyone to have a full exchange with them, and try to get them to refund, which they will refuse. I encourage you to file a chargeback claim with your bank, which under the consumer protection law you are fully entitled to. Don't let these people get away with scamming your money from you. You can notice fake reviews here, as well as on their site, but those do not hide so many real review all claiming the exact same modus operandi. Be careful.
THANKS HOWIGS FOR THIS WIG STYLE, NEVER HAD SO MANY COMPLIMENTS ON MY HAIR,,, YES MY HAIR, THATS HOW IT FEEL SASSY AND CUTE. THIS WAY... MY HUSBAND LOVES MY LOOK ALSO... THANKS AGAIN...
I got it in color which is a very pretty grey. Can't Wait to try it in another color. Thank You so Much guys.
This is my first wig and I love it! Super cute style that fits perfectly without worry. My only wish is that it came in more colors.
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