• HoWigs

HoWigs

Is this your business?
Write a Review

Overview

HoWigs has a rating of 3.1 stars from 286 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HoWigs most frequently mention many compliments, customer service, and real hair. HoWigs ranks 6th among Wigs sites.

  • Service
    12
  • Value
    12
  • Shipping
    12
  • Returns
    12
  • Quality
    12
48
See all photos
How would you rate HoWigs?
Top Positive Review

“Amazing”

Adam V.
9/30/19

This has been my go-to wig for a few years now. She's very natural looking, beautiful color, soft, natural fibers, with a perfect fit length for my small head! Customer service is amazing! I hope you never discontinue or alter this wig, as it's made a huge difference in my life! I no longer have to worry about bad hair days and it saves me so much time each day. I just can't thank you enough!

Top Critical Review

“HoWigs is TERRIBLE”

Conner w.
10/20/18

Product NOT as advertised. More like a Halloween costume wig, rather than something you can use. Maybe they are WHORE-wigs... Totally junk products, and totally junk communications (e-mails, out of China) with customers. If there is a "positive" review - it is a fake. Do NOT order from HOwigs. Terrible product, 2 month delivery, rip-off. Outfit. Thumbs down.

Reviews (286)

Rating

Timeframe

Other

Reviews that mention popular keywords

return address (15)
Thumbnail of user abhinayg
India
1 review
0 helpful votes
  • Send Message
November 8th, 2019

This wig is so beautiful that I ordered two. I was wearing this wig for the days that I want to wear my ripped jeans and torn levi jacket for a very cool look.

Thumbnail of user nataliiai
Bangladesh
1 review
0 helpful votes
  • Send Message
January 21st, 2020

This wig style that I've tried firstly. I do like it, but coming from wearing other style wigs, it was a bit different. It's a pretty wig, but the color is a bit brighter than what I have expected.

Thumbnail of user taniam5
Australia
5 reviews
27 helpful votes
  • Send Message
February 5th, 2018

Howigsau will not get a positive review... Howigsau do not refund your money but will encourage you buy another wig, they will also charge you more to redo another wig with an extra charge My price changed 3 times from AUD $20 to AUD $25 to AUD$30. The wig I ordered looked nothing like the picture... very disappointed. I ordered a wig stand with the wig. I did not receive the wig stand and to date still have not received. Placed first order 2nd January 2018... to date it is 5th February - 35 days later and still waiting. DONT EVER BUY FROM HOWIGS

Thumbnail of user rogerj81
Bangladesh
1 review
0 helpful votes
  • Send Message
October 6th, 2019

I have been wearing my wig everyday, people can not tell it's a wig! I love the color, this color which perfectly matches my usually bleached hair. I have received so many compliments! LOVE it!

Thumbnail of user trishab15
Canada
1 review
20 helpful votes
  • Send Message
March 24th, 2017

I ordered a wig from Howigs in December. It took forever to get the wig. I paid $500 for the wig. It was supposed to be 100% remy human hair. The wig was not human hair, and the color was not at all what was shown in the picture I ordered.It was the worst quality of hair and wig I have ever seen. I brought it to 2 wig specialists to attempt to color it. No salon would touch the wig, as they had no clue what fibre the wig was made of, and they ensured me it was not human hair. I immediately contacted the company to return the wig. After approximately 20-30 emails (and 2 months later) from Becky, who would NOT provide me a return address, I contacted PayPal. PayPal contacted the company for me to get the return address. Becky told PayPal I had accepted a 20% discount they offered. This was NOT true. I told PayPal I did not accept any discount the offered and I wanted my full refund. PayPal got the address. I recently shipped the wig back, and will receive my full refund in 5-10 days. This was truly the worst on-line shopping experience I have ever had in my life. The company really should be shut down.

Good luck everyone :)

Thumbnail of user mariep44
Washington
1 review
16 helpful votes
  • Send Message
January 24th, 2017

Would not make the right color, would not refund, crappy customer service. Fraud is a good word for it! If there was a "zero" star, I would highlight it.

Thumbnail of user maryj485
Australia
1 review
8 helpful votes
  • Send Message
January 26th, 2018

Nothing like picture on web site, wrong colour, e-mailed them, they wont photos, wont give me a refund, they wont give me a return address, offered me $10 refund, must have sent over 20 e-mails, they wont me to get another wig, and more money from me. STAY AWAY FROM THEM.

Thumbnail of user carolynb112
Texas
1 review
13 helpful votes
  • Send Message
April 15th, 2018

Don't, Please don't waist your time with this company! They are nothing but a SCAM! I can't say this enough! They Will Not refund your money. They don't stand behind their refund policy or their product. I paid them $268.00 for two crappy wigs, I wish I knew at the time I ordered and paid this amount what I was going to be dealing with. They don't have any other way of communication except for constantly emailing. No address, no phone to call! No nothing! You deal with Sara or Lucy through emails only! I have come to the conclusion I am fighting an uphill battle, and I am on the losing end! I go back and look again at their wigs, and found another wig I liked that was a Human hair wig. I told them to just swap me out with that wig, keep in mind (they are still overpaid by $46.00). They said they could do that, but I need to send the other 2 wigs back first! "TELL ME WHERE!" "WHAT IS YOUR DAMN RETURN ADDRESS? Then I was told to send another $14.00 for shipping. I said just take part of the $46.00 owed to me for the $14.00 shipping. I'm already in the hole with them! I told Them I wasn't spending another dime with them! Again I asked for the address, to ship the other gorilla wigs back, and so far I've received no response! They need to be shut down or caught scamming people! Does anyone have any recommendations I should do to get my money or the other wig? Please advise!

Thumbnail of user raship
India
1 review
0 helpful votes
  • Send Message
December 6th, 2019

The wig is comfortable and easy to use its construction is like a cap. Awsm place here uh find fine quality of wig and the wig is amazing which m using

Thumbnail of user pc111
Tennessee
1 review
7 helpful votes
  • Send Message
December 6th, 2017

They will take your money and send you a bogus wig. Don't do it! Got a wig that was not made for me. Sent the wig back and now I'm just out! No wig, no money! Plus I have no hair due to chemo.

Thumbnail of user libbyj4
California
1 review
15 helpful votes
  • Send Message
January 13th, 2017

The name says sooo much. My mom bought a $100-plus wig from SoCal... So she thought. The cheap, dusty, hairless wig came straight from China, with a $20 price tag attached.

Thumbnail of user sabitac
India
1 review
0 helpful votes
  • Send Message
December 22nd, 2019

I'm very pleased with my shopping experience. I contacted the customer service and very helpful. My wig looks and fits perfectly. Very happy and will be back!

Thumbnail of user dillp
India
1 review
0 helpful votes
  • Send Message
November 9th, 2019

Love this wig so much. It washes and wears easily and nobody knows that I am wearing a wig. I like it so much I ordered several in case it gets discontinued.

Thumbnail of user christopherh398
India
1 review
0 helpful votes
  • Send Message
October 13th, 2019

Love this wig so much. It washes and wears easily and nobody knows that i am wearing a wig. I like it so much I ordered several in case it gets discontinued

Thumbnail of user joene1
California
4 reviews
1 helpful vote
  • Send Message
March 2nd, 2020

I love this wig. It is a very nice color. This is the 4th or 5th wig like this one I have bought. The style is easy to wear. It is light weight. Thanks you.

Thumbnail of user jessonk1
California
1 review
0 helpful votes
  • Send Message
April 6th, 2020

Love it! I order 1 (one), then ordered 2 (two) more... liked it so much I turned right around and ordered 2 (two) more! Now, I have plenty for back-ups.

Thumbnail of user harendras3
India
1 review
0 helpful votes
  • Send Message
October 26th, 2019

It really is natural. I have 4 and love the brand. I really love this wig. It is perfect. This is what I wanted. I recommended it to my friends and getting positive response from them. It is great.

Thumbnail of user khursidk
Khursid K.
India
1 review
0 helpful votes
  • Send Message
December 3rd, 2019

It's perfect the color is good the last time it was not the same way but this one is very It's perfect the color is good the last time it was not the same way but this one is very nice..

Thumbnail of user amritan5
India
1 review
0 helpful votes
  • Send Message
November 18th, 2019

Excellent service and product
Excellent service and product. I ordered the wig which the color is perfect. I get compliments all the time on my hair. Will order wig again as well as the color.

Thumbnail of user doloresf2
Australia
5 reviews
25 helpful votes
  • Send Message
October 5th, 2016

Ordered a Wig from them then cancelled within 5 minutes of purchase. They kept sending me emails to please keep my Order offering discounts, gifts etc. Stated no thanks just want full refund. They eventually said ok no problem will refund full amount but are having trouble with processing the amount thru Paypal (problem on Paypals end). I'd had enuf and put in a Claim with Paypal to deal with them. Lo & behold I got my full refund within 2-3 days. Thank u ALSO LADIES THEY SCAM U BY SAYING CUSTOM WIGS WILL NOT BE RETURNED ETC BUT THEY WILL NOT STATE ON THEIR SITE WHAT IS STANDARD ORDER AND WHAT IS CUSTOM ORDER HOPING YOU WILL NOT PICK UP ON THIS POINT UNTIL AFTER YOU HAVE ORDERED A WIG AND BY THEN IT'S TOO LATE - YOU HAVE BEEN SCAMMED!

Thumbnail of user emmam356
District of Columbia
1 review
0 helpful votes
  • Send Message
March 1st, 2021

After chemo, I was in desperate need of a hair wig. My friend introduced this platform to me. I loved the variety and the price. I have bought 5 wigs till now and I am really proud of my wigs.

Service
Value
Shipping
Returns
Quality
Thumbnail of user garlandb25
California
3 reviews
10 helpful votes
  • Send Message
May 2nd, 2020

I just got this wig. Nice color. It looks good. Shipping quick too.
I am surprised and happy to say that this wig -- looks and feels superb. I habe bought several just to stock up.

Thumbnail of user michelet194
GB
1 review
0 helpful votes
  • Send Message
March 5th, 2021
Verified purchase

This is not a Uk based company Its Chinese. Appalling wigs, no resemblance to advertised product. Highlights large chunks of bold yellow, weave is exposed. Badly cut chunky layer at least 2 inch difference, would not even wear it for fancy dress
Refused refund, emails contradict themselves in pigeon English, keep asking for more Money to replace. £204 Lost on ghastly wigs Contacted PayPal to resolve

Tip for consumers:
Don’t use this site

Products used:
None

Thumbnail of user vijayk77
India
1 review
0 helpful votes
  • Send Message
November 30th, 2019

Fast shipping and very nice wig. Not a great look for me though. I had some of the length taken off and it is better.

Thumbnail of user deen50
GB
1 review
8 helpful votes
  • Send Message
February 7th, 2020

They'l take your money&not provide you with what you pay for. They use many company names also. Reporting to police and trading standards.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Howigs provides Best Human Hair Wigs, Cheap Lace Front Wigs, African American Wigs, Lace Wigs and Hair Extensions at lowest price. Shop affordable and healthy wigs online!

How do I know I can trust these reviews about HoWigs?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about HoWigs?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business