Hubble Contacts

These contacts are by far the best I have come across. I have yet to have an issue with having them on time, and it's so nice to not having to worry about putting them into solution at the end of the day. Just take them out and throw them away, and onto a fresh pair the next day.
If there is a way to give Hubble a rating higher than 5 I would.

I think this is a great service. My prescription is low and does not require frequent eye doctor visits or the cost of mainstream contact lenses. This has been a blessing. Some things I have noticed, however, are the cheap seeming quality of the lenses. They are very flimsy. I've also noticed that they get dry pretty early on in the day which is an experience I haven't had with other brands. I also wish there was an option to choose your own billing date (within reason) so that if you run out faster or need to hold off for a week or so, you have the option to do it rather than the 28-56 day window that's available now. Overall, I'm really happy with this convenient service.

I tell everyone I know that has vision problems about this brand of contacts. They're more comfortable than something you'd get out of a doctor's office and just as professionally handled. I've also never had a late shipment!

I hesitated for a few months before trying these, but wish I had sooner. I have needed daily contacts for several years due to problems with infections and sensitivity with monthly and weekly uses lenses. My vision insurance at work didn't cover a lot, so I still ended up paying a lot out of pocket for daily lenses. I like Hubble because I can pay by the month instead of a large sum all at once. They also use very minimal packaging, which seems much more environmentally friendly (and makes me feel a tiny bit less guilty about using daily disposable lenses); all of their packaging is also easily recyclable. I have contacted customer service on one occasion, due to me submitting part of my prescription wrong, and they fixed the problem immediately. My eyes are very sensitive, and I find the contacts comfortable, easy to wear, and non-irritating.

I had a terrible experience with hubble.ai. The website was plagued with technical difficulties during the checkout process, which wasted a lot of my time and caused frustration. The customer service was equally disappointing, with slow response times and unhelpful representatives who seemed indifferent to my concerns.

The delivery has always been great. The contacts could use improvement, they should have better options for fit and prescriptions. The contacts are a little drying, some can be throw aways but hey that's what you get for the price

The contacts are reasonably priced and the quality is decent. Every now and then you'll get a few that have no strength, are thin and will move around your eye even with eye drops. But most of them seem to be ok. The quality of the contacts used to be better. I don't know if they changed the material or are cutting corners but 99% of them used to work well and held up throughout the day. Now it's more around 60-70%.

I used to love Hubble. I have used them for years and suggested them to many people. I will say they must have switched shipping services. I know they currently use ups innovations now and I have had my last two shipments "have issues in shipping." Both times I have had to complain and got the "shipping is not in our control." Now I could give grace for this happening once, but twice in a row...NO. Basically, now both shipments in total took over 20 days to arrive to me. I used to have them arrive within 5 days. That is unacceptable. I basically go those 20 days with no contacts which is pretty awful. I am not asking for much, but maybe when a re-shipment is needed to be sent a customer service agent could have the ability to send it two day shipping... What I got is, I am sorry there is nothing we can do it is not our fault and your shimpent may arrive within the next 5-7 business days. I need to find a new contact service...

The process of getting you a sample for a few bucks and then signing you up for more contacts than you would ever buy, is shady at best, immoral and possibly illegal at its worst. I advise highly against Hubble and their business model.

Do not get suckered into the $3 trial offer. They send send you another "monthly" set with in 2 weeks and charge you $36 and when you return them in the mail they keep $8 saying I should have read their facts page. Plus my daughter can't see out of them... so much for a free trial offer!

I recently ordered contacts through Hubble Contacts online. The first box was at a discounted price yo try them out yo see if it's a good fit for the consumer. I tried them for a week, and decided to cancel. They had already sent a full shipment which was on the way in the mail. I called yo speak with a representative and was told to return the unopened box for a refund which had already been charged to my account. After returning the unopened box of contacts, I have yet to receive my refund. I have spoken to a representative 3 times with 4 emails exchanged. I am very dissatisfied with their Customer Service and lack for Consumers! I will NEVER do Business with them again...!

If I could rate a zero I would! They sign you up for a subscription when you pay $3 for a trial! I went to the site, logged in with the email they have on file, no past orders and no subscription! Yet I'm charged $40 for a subscription?!?!?! They WILL NOT refund!
Hate the contacts, not worth even the $3!
Company is a joke!
Extremely disappointed!

You sign up for a trial then you realize then don't make the base curve according to your prescription because they're limited so cannot wear the contact lens. You look for option to cancel but because they desperately needed money you have to call them. On top of that they don't refund. DONT try them.

I did the $1 for the first month. I did not like them. I cancelled my subscription. MONTHS later they took money out of my account, out of the blue, when I didn't even have any money in that account, causing it to go into the negative. Not only that, but pretty sure anybody could go on there without a real prescription and they will send out contacts. Sketchy. I don't know how they are legal.

Canceling the subscription is very difficult. They demand you call their customer service rather than a simple cancelation via their website or through email. I have emailed them multiple times asking to stop charging my card and they will not allow it.

The lenses provided are the most uncomfortable I have ever experienced. This is because they are me a from an out dated material, that will not let enough oxygen to your eye. There is not enough time for the trial before they take money for the first subscription. So you are stuck waiting ages for lenses you don't want to arrive. The customer service is awful, they can't be bothered, shout at you, hang up (repeatedly), it will take over 2 hours for them to send a label for return. Of courae i still have to wait for the lenses to comee before i can return them. Then the time to process the refund. I had to order from another provider so have paid twice for lenses this month. I would recommend waldo or lenstore instead. You will probably save money and less chance of something nasty happening to your eyes.
I should have done more research before signing up. Don't make my mistake. Avoid Hubble at all costs

I have tried and tried to get my account credited and they keep taking money out of my bank account. I have requested refunds an have never gotten one credit any respond from them. I am very disappointed from Hubble Contacts. Would not recommend them.

I signed up for a trial. They didnt fit... I wasnt sure why they kept sending a new box month to month... later in the year, I've going over my expenses and "oh hello, hubble monthly fees"... So now I have months of unopened contacts that dont fit me and hubble made a few hundred bucks off me. What a douchey company.

They made me take an eye exam three different times because they wouldn't except the exam I gave them. Then the doctor chose to not help me. I was told Hubble wasn't the right choice for me. When I reviews the eye exam their doctor had written it backwards. Save your time go with a competitor.

I had only just recieved the trial boxes before I was charged for the first months subscription and hadn't had the chance to try them yet. If I had, I definitely would have canceled before because they are horrible contacts. I've worn contacts most of my adult life and have literally never had an issue with dry eyes, but these contacts make my eyes dry and itchy and I can't wear them longer than an hour or two before it becomes intolerable, my eyes get all red and watery and I start getting a headache. Never expected this problem. And on top of that, they refuse any refunds in the US, even completely unopened boxes and even if their contacts cause you physical harm.

I tried a trial pair of contacts from Hubble. Once i tried them, I did not like them. I reached out via the phone and cancelled my account. They charged me twice that month for contacts. I have called and emailed and they verified my account has been closed since July, but they continue to charge me each month. The person I have been dealing with states they have a second account for me. It was opened up under my mothers email after I called to cancel in July and asked them to send her a confirmation. I asked for a refund and they refused - I have not received any contacts from this company with the exception of the trial pair, and I am being charged monthly for contacts I have NEVER RECEIVED! Run away from this company.

Don't waste your money! I ordered contacts from my son and I from Hubble. I usually order through one 800 contacts but I like the idea that I would get a new box every single month without thinking about it. The fit was horrible and so was our vision. The contact Lense was obviously much smaller and made of a much thinner material. I'm sure this is to cut corners and provide a cheaper contact at a lower price point. I wouldn't have minded except that we could not see. Our prescription on the box was correct but for some reason we both had blurry vision using these contacts. I tried to cancel several times but Hubble kept mailing us new boxes each month. When they finally canceled our order, they said they can only reimburse me for one month. We had eight months worth of contacts that I had paid for that I cannot use. The product is cheap and it doesn't work. Save your money and go somewhere else!

I signed up to a 'FREE TRIAL', obviously they charged the £1 delivery which is fine. I have not received a single form of communication from them since. I haven't received the 'free trial' product.
They have now charged me £30?! For What?
I can't access any online account because they haven't sent me any emails to confirm my account. I've tried their online chat, but just get told I'll get email replies. I Doubt that will happen since I haven't received any emails from them so far.
SCAM COMPANY, BEST TO AVOID.