• Hubble Contacts

Hubble Contacts

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Overview

Hubble Contacts has a rating of 4.0 stars from 193 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hubble Contacts most frequently mention customer service, fresh pair, and daily lenses. Hubble Contacts ranks 11th among Contact Lenses sites.

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How would you rate Hubble Contacts?
Top Positive Review

“Daily's > Monthly's”

Corey D.
8/26/19

These contacts are by far the best I have come across. I have yet to have an issue with having them on time, and it's so nice to not having to worry about putting them into solution at the end of the day. Just take them out and throw them away, and onto a fresh pair the next day. If there is a way to give Hubble a rating higher than 5 I would.

Top Critical Review

“I'd rate -5 stars if I could”

Alexia B.
7/18/22

I'd rate -5 if I could cause from the contacts to the customer service, I've had the worst time with this company. The contacts hurt after awhile and leave your eyes feeling dry as hell and it always feels uncomfortable. The customer service phone lines and chats are all useless cause they don't know anything either. If they say they'll direct you to a higher management or that someone will call you to resolve a problem, it's a lie because there is no number to call nor is there anyone that's going to call you. I hope they do better in the future but I'm very disappointed with this company.

Reviews (193)

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customer service (37) hubble contacts (39)
Thumbnail of user adav115
Washington
1 review
0 helpful votes
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November 21st, 2019

I ordered from Hubble for about six months. The ordering process was easy and the price, fantastic. The contacts were good and seemed to be the correct prescription. I'd never worn daily-wears before so it was tough to get used to them. I think they're perfect for those times when you're in between your regular contact lens orders or when you just want a quick one day wear. The only reason I didn't give a 5 star rating is that the contacts felt like they didn't fit my eye the same as my normal lenses, it felt like they moved around a lot. Other than that I'd recommend as replacement or emergency lenses.

Thumbnail of user cassidyw5
Oklahoma
1 review
0 helpful votes
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August 19th, 2019

I had never done daily contacts because they seemed too expensive, but Hubble's prices are great. The convenience of having an order ready to ship to me and the ability to skip shipments if I have enough stock is super helpful. It's the best contact buying experience I've had thus far.

Thumbnail of user robynl203
Wisconsin
1 review
0 helpful votes
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August 17th, 2019

I've been using Hubble contacts for almost a year now I think. I have not had hardly any issues with them. Sometimes one might be in the Container the wrong way but I just take it out and turn it around. Their customer service is awesome anytime I've emailed them with a question they get back to you very quick. I would definitely recommend them as they are very affordable.

Thumbnail of user susanl557
Connecticut
2 reviews
1 helpful vote
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July 25th, 2019

The price was great, but I was skeptical about quality. I have been getting my contacts from Hubble for almost a year now. Could not be happier! Fresh contacts every day. Cuts out expensive solutions! Their customer service is excellent! Happy I took a chance!

Thumbnail of user sarahs895
California
1 review
0 helpful votes
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September 2nd, 2019

As a college student I am constantly on a budget and bounce back and forth between classes and contacts. Hubble gives me an a chance to have a night off glasses at a very affordable price and they are disposable! Not the most perfect of lenses however they are thin and comfortable and adapt well with other brands of lens solution. Plus if you're not in need of contacts for another month or two it's really easy to skip a month's order!

Thumbnail of user caliw3
Pennsylvania
2 reviews
0 helpful votes
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September 5th, 2019

I found Hubble through Instagram after years of wearing contact lenses. I went from wearing extended wear monthlies to changing lenses every two weeks after scratching my cornea, and finally made the transition to daily lenses after concluding that they were indeed the cleanest, and therefore safest type of lenses for me. As someone who gets in bed before remembering to take out my lenses I have three choices- 1. Make the trek to the bathroom and remove them, 2. Risk breaking my glasses by wearing them to bed (has happened more than I'd like to admit) or 3. Pop them out then and there. Voila! Lazy and safer than sleeping in them and cheaper than buying new glasses. The Hubble lenses are just as comfortable as more expensive lenses and I love that I can skip deliveries since I don't wear them every single day. I've shared Hubble with my friends and family so if you're thinking about making the switch you really have nothing to lose!

Tip for consumers:
enter your doctors information currently and keep your prescription up to date!

Products used:
daily lenses- monthly subscription

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Thumbnail of user betha107
Georgia
1 review
0 helpful votes
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July 25th, 2019

My daughter has a tendency to tear her contact lenses, so daily disposables make sense for us. I don't have to worry about remembering to make time to go in the optometrist's office to order contacts anymore because every month it is taken for me by Hubble. I love this program.

Thumbnail of user lachellem
Virginia
1 review
0 helpful votes
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August 10th, 2019

I order my daily contacts from Hubble. I always have a consistent delivery, tracking information and they're always quick to update any issue.

They're quick to respond same day to my email questions and fix any problems!

What took this over the top is the fact they shipped me another 30-day supply of contacts for free and at lighting speed after my previous pack were lost
In the mail.

Never trading companies!

Thumbnail of user nicoled597
Ohio
1 review
0 helpful votes
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October 26th, 2020

I've been getting my contacts from Hubble Contacts online for multiple years now. I've always received my order in a timely fashion. But if I have ever had any issues their customer service team is always easy to get in touch with and has great customer service. I appreciate the convenience of this company!

Thumbnail of user rebeccap255
Tennessee
1 review
0 helpful votes
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August 10th, 2019

Hubble has the best daily contacts I've ever tried. Before, I was having a lot of problems with other brands drying, falling out, and scratching my eyes that I was about to give up on wearing contacts altogether. I love this brand and would 100% recommend to anyone who has had the same issues. Hubble is wonderful!

Thumbnail of user mckennam8
California
1 review
0 helpful votes
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August 10th, 2019

I have been using Hubble for almost 2 years now and have had such a positive experience. It's easy to order, change the frequency of delivery, and their customer service is always been more than helpful! I never run out of contacts, but even better Hubble makes contacts so affordable!

Thumbnail of user ashleyc367
Nevada
1 review
0 helpful votes
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August 17th, 2019

I have been using Hubble contact for quite a while now. Customer service has always been AWESOME and very quick to respond. I love having the auto pay set up so I never have to worry about running out.

Quality is pretty good, I do sometimes have days where they don't want to last a full 24 hrs and can start getting a little dry and blurry.

Overall, for the price and the convenience Hubble is where it is at! I don't see myself switching services anytime soon!

Thumbnail of user michaelp1114
California
1 review
0 helpful votes
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August 10th, 2019

I really like the Hubble contact experience! I've been wearing these daily lenses for about a year now and have had no problems. The lenses are comfortable throughout the day, and convenient to toss at the end of the day. It's nice having them delivered automatically, so no need to worry about running out!

Word to the wise: if you pay upfront for a full year of lenses, they ship you the full order at once. Great, because less delivery waste. But then you have to store a large collection of contacts as you go through the year...

Thumbnail of user chonel
Utah
1 review
0 helpful votes
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August 10th, 2019

Last month I had an eye exam and my strength changed. For the life of me could not find how to change it on the website so emailed customer service. Got the usual "response in 24 hour message"... but I got a response in about two hours, they updated it AND sent me a new box for only the cost of shipping ($3) even though I'd only just gotten a box a week ago! Talk about quick and awesome!

Thumbnail of user vanessag118
Utah
1 review
0 helpful votes
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October 22nd, 2019

I have really dry eyes, I've had prescription eye drops and used to only be able to wear a certain brand that was supposed to be for 2 weeks, but I could only stretch them for about 9 days without needing to get a new pair. I switched to Hubble and am so pleased. The price, convenience, are more importantly quality have been great.

Thumbnail of user lindseys141
Canada
1 review
0 helpful votes
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July 28th, 2020

The contacts are great. Very comfortable all day. I love the convenience of having them automatically delivered but, I wish I could get them less frequently. I have 5 unopened boxes under my sink right now because I don't use a new pair often enough.

Thumbnail of user stuartm150
GB
1 review
0 helpful votes
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February 22nd, 2020

Overall i am very happy with Hubble lens. The service i found to be very good so far. Lens arrive on time, i can usually get a couple of days wear from them as well (i do take them out at night though and cleans in a solution) so i some in reserve if i need to use 2 pairs in day. My eyes feel much healthier and hydrated having previously used monthly lens. Good Lens and good value so far... keep it up!

Thumbnail of user debbiep216
California
1 review
0 helpful votes
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August 10th, 2019

I love Hubble! I used to have to wear glasses all the time because I thought my only option were super expensive contacts. When I tried Hubble, I was so stoked to have found a brand that is not only affordable but comfortable to wear! Other expensive brands would start to dry out at the end of the day, I've worn Hubble's until the late late hours while out and about and they've been great! I don't think I'll ever switch!

Thumbnail of user vivianb76
California
1 review
0 helpful votes
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August 10th, 2019

I absolutely love Hubble contacts. This company makes the ONLY contacts I've ever used that do not irritate my eyes. Whenever I've had issues with tracking, or logging into my account, ive received the absolute best customer service than I have from anywhere else. Hubble also seems to treat their employees great, and i love supporting a business that practices things like this. I've been with Hubble for about a year and a half now, and have had such a great experience. I will be a life time customer!

Thumbnail of user kyleg99
Ohio
1 review
0 helpful votes
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August 17th, 2019

I've been using Hubble for about a year now. They have great customer service and the contacts are at a fair price. If you ever need contacts sooner, they will expedite an order to you. If you have too many, you can delay deliveries. They are more comfortable than the ones I received from the big box glasses store. Would recommend!

Thumbnail of user benb327
Minnesota
1 review
0 helpful votes
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August 10th, 2019

Great service so I get my contacts every month and don't have to think about it. The only downside is they send it every 28 days when you really need new contact about ever 30 days. After using the service for almost a year, the extra contact lenses start to add up and become annoying.

Thumbnail of user wader32
Texas
1 review
0 helpful votes
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August 10th, 2019

How great it is receiving my contacts in the mail, on time, every month! These contacts are so comfortable and clear, I'll never go back to the other kind I was using. The support staff are all great too! They're on top of their game and so helpful! Thanks Hubble, you're one of a kind!

Thumbnail of user sarahr337
Pennsylvania
1 review
0 helpful votes
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August 10th, 2019

I have been a customer of Hubble contacts for over two years. It is extremely convenient and saves me time by having my contacts delivered to my door each month. I highly recommend this service. I find the contacts comfortable and have not had any issues.

Thumbnail of user jessicas682
Connecticut
1 review
0 helpful votes
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September 7th, 2019

These are obviously discount contacts, and knowing that, you know what you're getting. They work for what I need. I have found them to be inside out right out of the package numerous times. I also have had a few problems with them ripping while in my eye. If you are looking for discount contacts, that are decent, when you can't afford the hundreds of dollars for name brand, these may be what you are looking for.

Hubble has always responded quickly and appropriately when I've had a problem, and that definitely counts for something. However, they have been a little unprofessional when I had to have my RX changed. My Dr said they sent in a poorly handwritten form, with several spelling mistakes.

Thumbnail of user geraldinet22
Florida
1 review
0 helpful votes
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September 29th, 2019

Was hesitate when I first tried these but found they were just as good as the brand name contacts. Love the price and the previous offer for 1 year supply at great savings was a plus. Hope they offer again. Highly recommend!

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Daily lenses. Half the price.

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Kaitlyn L.

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