• Hubble Contacts

Hubble Contacts

Write a Review

Overview

Hubble Contacts has a rating of 4.0 stars from 193 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hubble Contacts most frequently mention customer service, fresh pair, and daily lenses. Hubble Contacts ranks 11th among Contact Lenses sites.

12
See all photos
How would you rate Hubble Contacts?
Top Positive Review

“Daily's > Monthly's”

Corey D.
8/26/19

These contacts are by far the best I have come across. I have yet to have an issue with having them on time, and it's so nice to not having to worry about putting them into solution at the end of the day. Just take them out and throw them away, and onto a fresh pair the next day. If there is a way to give Hubble a rating higher than 5 I would.

Top Critical Review

“I'd rate -5 stars if I could”

Alexia B.
7/18/22

I'd rate -5 if I could cause from the contacts to the customer service, I've had the worst time with this company. The contacts hurt after awhile and leave your eyes feeling dry as hell and it always feels uncomfortable. The customer service phone lines and chats are all useless cause they don't know anything either. If they say they'll direct you to a higher management or that someone will call you to resolve a problem, it's a lie because there is no number to call nor is there anyone that's going to call you. I hope they do better in the future but I'm very disappointed with this company.

Reviews (193)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (37) hubble contacts (39)
Thumbnail of user jessical584
California
2 reviews
0 helpful votes
  • Send Message
August 10th, 2019

I've been using Hubble for over a year now and I love being able to use daily contacts instead of two week ones. Delivery is always prompt so i never need to worry about not having on hand. I rated the contacts 4 stars, however, because I do have slight astigmatism and that option is not available for me to order at this time. I've been waiting for awhile for Hubble to make that option available (toric lenses).

Thumbnail of user anag127
Florida
1 review
0 helpful votes
  • Send Message
August 10th, 2019

It's incredible how easy this company makes it for you to get your contact lens order in and to your door in no time. Best thing of all the subscription page is easy to navigate when you need to change your payment, freeze or cancel your account. You know exactly when you will be charged and when your delivery will be arriving.
I won't ever use another contact company!

Thumbnail of user marcia30
Texas
1 review
0 helpful votes
  • Send Message
September 16th, 2023

Every time I go to order contacts from this site there is always an issue. Today I couldn't update my payment with a card that I know works to resubscribe my account. Once they also shipped my contacts to the incorrect address and refused to refund me for it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user stephanieg239
New York
1 review
0 helpful votes
  • Send Message
August 10th, 2019

I have ordered with Hubble for years and it's way cheaper than buying my contacts through my doctor, the fit is great, and it's why I switched to dailies from bi weekly contacts. Great customer service that responds well to email which is awesome so I don't have to spend hours on hold on the phone.

Thumbnail of user amandas613
South Dakota
1 review
0 helpful votes
  • Send Message
November 5th, 2019

I started feeling self conscious in my glasses, nearing my 40's I really did not want to wear glasses anymore! I LOVE my Hubble contact subscription. It is so simple, I love that I can see and not have to carry around my readers. I don't have to worry about ordering, they come right when I need them every month. It's just great! I couldn't be happier!

Thumbnail of user joel307
New York
1 review
0 helpful votes
  • Send Message
July 25th, 2019

Before I started us Hubble, I was using ez contacts and i was paying more for your average contacts. I decided to switch to hubble and it's been a great decision so far. My contacts don't dry out as quickly and the monthly subscription makes it so much easier than worrying about having to reorder contacts when hubble comes in right when i'm about to use my last few pairs. I highly recommend this

Thumbnail of user jennifera359
New York
1 review
0 helpful votes
  • Send Message
August 10th, 2019

I signed up for Hubble trial thinking I'd check it out for the promo price and see how I liked it. I thought I'd end up canceling but I absolutely love how easy it is. I'm new to disposable contacts I have always worn extended wear but life is so much easier without worrying about taking them out at night and putting them in a case!

Thumbnail of user ashleyc365
Michigan
1 review
0 helpful votes
  • Send Message
August 10th, 2019

I have been using Hubble for my contacts for a couple of years now, and I absolutely love them! The contact is comfortable and the prescription is right on. And the price is much more affordable than other brands. Hubble's customer service is superb too. I was heading out of town for the holidays right when my box was running out and the new box would ship while I was gone. I got in touch with Hubble, and they were able to make a one time address change, to ensure my box would get to me out of town! I love this product. I would (and have) recommended Hubble to my friends and family.

Thumbnail of user hollyd361
Canada
1 review
0 helpful votes
  • Send Message
January 2nd, 2021

I love the clear vision I get with these contacts. I find these packages arrive far too frequently. I don't think I used this many pairs with my old provider, and I have 8(!) unopened boxes piling up on my bathroom counter. PS: I do love the price

Products used:
Contacts

Value
Shipping
Quality
Thumbnail of user elizabethm797
Alabama
1 review
0 helpful votes
  • Send Message
September 29th, 2019

I love getting my new contacts every month. I look forward to guessing what color the new boxes will be.
I switched to daily lenses because my poor eyeballs were always red and itchy. Now I have fresh new contacts every day. Ahhhh.

Thumbnail of user vanessak54
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 10th, 2019

I signed up very easily, the website is user friendly. I had noticed I wasn't wearing them as often and adjusting the frequency was simple. I am never out of contacts and the daily use is just what I need.

Thumbnail of user brittanys167
California
1 review
0 helpful votes
  • Send Message
August 13th, 2019

I used to never be able to keep up on my contact prescription due to how EXPENSIVE they were from the Optometrist Office and how sensitive my eyes were to re-useable lenses. Dailies were always my preference but I could never afford them!

**Enter Hubble**

I was genuinely concerned that the cost Hubble Daily Lenses meant they weren't legit, BUT THEY ARE. I've been using them now for about 6 months and I would never go back to buying from the Optometrist! I even got my best friend hooked on them.

Go Hubble. You rule. (And to the reader of this comment... Try them out, you'll love them too.)

Thumbnail of user codyh66
Illinois
1 review
0 helpful votes
  • Send Message
September 20th, 2019

Overall i like their product... it's comfortable and convenient and priced nicely. My biggest complaint is the individual packaging. The wells that the contacts sit in are narrow but deep. I was used to wells that were wide and round. With big fingers, i could just tap the contact and it would stick to my finger and pull right out. With these I have to stick the tip of my finger in and try to get it positioned right, often dragging it on the side as it comes out.

Which leads me to my 2nd complaint about quality. I don't know if it is quality control or the aforementioned packaging issue but I find that one or two lenses out of every box or two have a jagged edge and have to be thrown away. I can't tell if it is because they are hard to get out and i'm dragging it on the glue/seal around the side of the well or if it is because they just don't get formed right. Every month or two i'll be throwing one away with an irritated eye because i didn't notice it.

Thumbnail of user marcyl23
New York
1 review
0 helpful votes
  • Send Message
September 23rd, 2019

I typically order as many Acuvue contacts as my insurance covers, then supplement the rest of the year with Hubble contacts. I have issues with dry eye and I don't notice a huge difference between the two brands, which is good. However, I do feel like the Hubbles get misshapen easier. Sometimes they just don't feel comfortable and I end up having to open a new pair to relieve the discomfort. Also, the packaging is a bit wonky. You have to be super careful when separating the individual contacts because the film tears easily and I've inadvertently torn packaging without realizing it, then go to open a new pair and the solution has drained and the contacts are all dried up. I end up wasting a couple contacts per box on these two issues alone, but is still ends up being way cheaper than other brands so I overlook it.

Thumbnail of user ashleyb528
Florida
1 review
0 helpful votes
  • Send Message
August 10th, 2019

I don't have to bother going to an eye doctor, just log in upload prescription, pick my scheduled delivery dates and check my mailbox. If I have any issues I just email their customer service and the issue is resolved fairly quickly.

Thumbnail of user elizabethp313
North Carolina
1 review
0 helpful votes
  • Send Message
August 10th, 2019

These contacts are comparable to other dailies I've tried, although they seem to noticeably get dry after about 12 hours of wear, which is fine for me. I LOVE the price point as contacts are a necessary part of my life I'm glad Hubble is an option.

Thumbnail of user fabioc32
California
1 review
0 helpful votes
  • Send Message
August 17th, 2019

The comfort of not having to save your lenses in a Container every night and not have to worry about the disinfect solution that ran out is the best part of it. You forgot to take out your lenses when you just went to bed. Don't worry just take it out and toss it. Besides that's i have tried other brands and hubble contact lenses really stick in your eyes and you don't have to worry about loosing it during your day. I tried other brand and I felt the lenses didn't stick and I have the sensation that the Lenses was falling off of my eyes all the time. I super recommend Hubble. I am very satisfied.

Thumbnail of user hoytm19
Georgia
1 review
0 helpful votes
  • Send Message
August 10th, 2019

Hubble Contacts are the best! I love the quality and convenience! I sometimes have more contacts than I know what to do with, and I always know they will arrive at the same time every month! Bless you Hubble!

Thumbnail of user brandonk123
Colorado
1 review
0 helpful votes
  • Send Message
August 10th, 2019

At first i was skeptical
About ordering contacts online but after taking a leap of faith ill never go back! I never run out or have to worry about reusing contacts! They show up every time on time and always before i run out!

Thumbnail of user samanthas348
Israel
1 review
0 helpful votes
  • Send Message
October 23rd, 2019

Love the concept of Hubble contacts. And the price. The knot thing that bothers me is the website and if I need to change something about an order, or order my contacts not within the normal monthly timeline, then it gets confusing. Overall great quality product and great price.

Thumbnail of user kyrsties
California
1 review
0 helpful votes
  • Send Message
July 27th, 2019

I really love my Hubble contacts subscription! Super convenient and I love having a fresh pair of contacts to wear daily! I find it to be super convenient as well as affordable and I would highly recommend!

Thumbnail of user olivias301
Arizona
1 review
0 helpful votes
  • Send Message
March 29th, 2020

Their contacts were very nice, clean and got the job done! However when I tried to cancel my account kept getting charged and I kept getting them in the mail! I was assured the subscription was canceled but I kept getting charged. None of my money was ever reimbursed and I ended up just throwing the contacts away.

Thumbnail of user sallym374
Georgia
1 review
0 helpful votes
  • Send Message
July 4th, 2020

I ordered Hubble contacts after taking the quiz and receiving a box for $1. Before trying the contacts in, they automatically sent me a box with more contacts and a charge of $40. I tried the contacts in and realized that they were not made for astigmatisms and I had a hard time seeing out of them. I emailed them asking what they're return policy was, and in a few hours they responded apologizing for the inconvenience and refunded me. I thought that was great customer service. I didn't have to return the other contacts or go out of my way at all!

Thumbnail of user stephaniea190
New Jersey
1 review
0 helpful votes
  • Send Message
August 10th, 2019

I love using Hubble for my contact needs! It's so convenient having them shipped to my house every month. The quality is great and the customer service is amazing.

A couple of months ago I had moved and forgot to update my address. The contacts didn't forward to my new address and I wasn't leaving for vacation in two days. I contacted someone at Hubble and they overnighted my contacts for free so I'd have them in time for vacation! I was so grateful!

Thumbnail of user michaelb2233
Minnesota
1 review
0 helpful votes
  • Send Message
August 11th, 2019

I've been wearing Hubble contact's for over a year, they are always the right fit, clean and debris free! The most comfortable contact I've ever worn.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Daily lenses. Half the price.

Company Representative

Thumbnail of user kaitlynl19
Kaitlyn L.

How do I know I can trust these reviews about Hubble Contacts?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Hubble Contacts?