• Hubble Contacts

Hubble Contacts

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Overview

Hubble Contacts has a rating of 4.0 stars from 193 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hubble Contacts most frequently mention customer service, fresh pair, and daily lenses. Hubble Contacts ranks 11th among Contact Lenses sites.

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How would you rate Hubble Contacts?
Top Positive Review

“Daily's > Monthly's”

Corey D.
8/26/19

These contacts are by far the best I have come across. I have yet to have an issue with having them on time, and it's so nice to not having to worry about putting them into solution at the end of the day. Just take them out and throw them away, and onto a fresh pair the next day. If there is a way to give Hubble a rating higher than 5 I would.

Top Critical Review

“I'd rate -5 stars if I could”

Alexia B.
7/18/22

I'd rate -5 if I could cause from the contacts to the customer service, I've had the worst time with this company. The contacts hurt after awhile and leave your eyes feeling dry as hell and it always feels uncomfortable. The customer service phone lines and chats are all useless cause they don't know anything either. If they say they'll direct you to a higher management or that someone will call you to resolve a problem, it's a lie because there is no number to call nor is there anyone that's going to call you. I hope they do better in the future but I'm very disappointed with this company.

Reviews (193)

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Reviews that mention popular keywords

customer service (37) hubble contacts (39)
Thumbnail of user marka732
Canada
1 review
0 helpful votes
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July 27th, 2019

I've been using Hubble for four months now and their service is amazing! I never run out of contacts and their products are top notch!

Thumbnail of user toshaw5
Georgia
1 review
0 helpful votes
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August 17th, 2019

Have been using Hubble contacts for over a year! Great prices and quality! Love being able to skip when I want to wear my glasses more!

Thumbnail of user ashleyc366
Virginia
1 review
0 helpful votes
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August 10th, 2019

I've been using Hubble for over a year now. It is so convenient! Great prices. Comfortable contacts. I would highly recommend using this service!

Thumbnail of user kaitlynd12
Illinois
1 review
0 helpful votes
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August 10th, 2019

I've been getting this subscription for a while now and I'm very satisfied with the quality and price of these daily contacts!

Thumbnail of user williamb1465
Washington
1 review
0 helpful votes
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December 14th, 2019

This is a great product. I love convenience of getting the shipped to door. And have recommended them to other people.

Thumbnail of user susanp637
Alabama
1 review
0 helpful votes
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November 20th, 2019

Is so great to put a fresh pair of contacts in every day. The price is reasonable and they arrive like clockwork. It's a must if you wear contacts!

Thumbnail of user sarahh530
Pennsylvania
1 review
0 helpful votes
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August 10th, 2019

Hubble is a great company I've been using for years now. They are reliable and the contacts are comfortable!

Thumbnail of user dondrieb
New York
1 review
0 helpful votes
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August 10th, 2019

These contacts are a perfect fit. They arrive on schedule, are very affordable and the customer service is great!

Thumbnail of user annd241
North Carolina
1 review
0 helpful votes
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July 12th, 2019

I love having my contacts delivered in the mail. Saves time not having to pick them up. They are very comfortable to wear.

Thumbnail of user michaelb2226
North Carolina
1 review
0 helpful votes
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August 10th, 2019

I joined Hubble about a year ago and have been very impressed with their delivery and customer service

Thumbnail of user sarahb691
California
1 review
0 helpful votes
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August 10th, 2019

Great product, contacts fit well, nice to have contacts delivered in the mail, good support staff all add up to an excellent company. Thank you!

Thumbnail of user bekkal
Illinois
1 review
0 helpful votes
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August 10th, 2019

Hubble contacts were a great find! Not only do they arrive conveniently at my doorstep + they are very comfortable on my sensitive eyes!

Thumbnail of user mattheww252
Ohio
1 review
0 helpful votes
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August 17th, 2019

Best decision I have ever made with my contacts! Makes it so easy! They send it out every month so you don't even have to worry about ordering them!

Thumbnail of user morganm462
Illinois
1 review
0 helpful votes
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May 3rd, 2023

I've been going through Hubble for years and had no complaints up to this point.
As of late though, they have sent me the wrong prescription and have not sent my monthly order twice in a row while still charging me. I've had to call and go online to get it sorted out, with zero resolve. I've asked to speak with someone that will actually do their job and get me my contacts and they just avoid letting me speak with someone with some actual weight that would try to make it right. I've been without contacts for at least a month while keep getting told that they are being shipped. I have had to miss work because I can not see properly to do my job accurately, as other problems that come with not being able to see properly. I'm now being told through email that my order will be shipped within 3-5 days when the representative told me they could ship it within 2 days. So… still no resolve. I leave for vacation tomorrow with two of my days being work related and am being told they will ship them there. Fingers crossed someone does their dang job and I receive what I have paid for multiple times, in time to actually see while out of town. SMH
Highly disappointed, extremely frustrated, and now looking up local optometrists to visit once I get back home to avoid any further bullcrap with this company.
At this point I feel like the company should take what ever measures to insure I have what I need after waiting for two shipment to arrive that we're never shipped to begin with, not just tell the customer that they can only try to get them within 3-5 days. Seriously, where is their work ethic as a company/management.

Products used:
Daily contacts

Service
Value
Shipping
Quality
Thumbnail of user elizabethe194
Texas
1 review
0 helpful votes
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August 10th, 2019

So happy to be a Hubble customer. So convenient! They always deliver as scheduled. Great for travel and every day use. Great product!

Thumbnail of user kluionk
Montana
1 review
0 helpful votes
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January 11th, 2021

Great product like the monthly subscription I feel like overall they could be more comfortable my eyes feel tired after a long day

Thumbnail of user kylen51
Mississippi
1 review
0 helpful votes
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August 13th, 2019

I tried Hubble as a quick fix when I was short on lenses and have stuck around for over a year now. Highly recommend giving them a shot!

Thumbnail of user melissan136
Texas
1 review
0 helpful votes
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August 10th, 2019

I love my hubble contacts! This company is reliable. The contacts are comfortable and eazy to work with.

Thumbnail of user olivias317
Arizona
1 review
2 helpful votes
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May 8th, 2020

They'll keep charging you even after you try and cancel. The contacts dry out your eyes. Terrible experience and I wish I never signed up for them!

Thumbnail of user kristae17
Louisiana
1 review
0 helpful votes
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August 10th, 2019

Once you give Hubble your contacts you have no more worries till you need a new script. Its auto, easy and fast.

Thumbnail of user jessicad298
Pennsylvania
1 review
0 helpful votes
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September 17th, 2019

I have been using Hubble contacts for over a year and I love it! Fast shipping, easy when needing to change a delivery date and inexpensive!

Thumbnail of user kristinec42
Utah
1 review
0 helpful votes
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July 12th, 2019

I've used Hubble contacts for 6 months and I love them! I haven't had any problem with Hubble and think they are a great product.

Thumbnail of user sarahj462
California
1 review
0 helpful votes
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August 10th, 2019

Always on time. Easy to use, never damaged. Good and fast response time. I never run out of contacts anymore.

Thumbnail of user melissap254
Pennsylvania
1 review
0 helpful votes
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August 10th, 2019

No more waiting on my contacts! They are delivered right to my door. I love Hubble! The contacts are super comfortable and fit great!

Thumbnail of user sallyannc2
GB
1 review
0 helpful votes
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May 21st, 2019

Months later I still haven't been refunded. 2 x £27 = £54! 2 x boxes returned unopened as requested.

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Daily lenses. Half the price.

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Kaitlyn L.

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