HuluReviews 1,179

I have a top-tier subscription and still have to watch commercials. To make it worse, they repeat the same ads dozens of times in each episode. Last night, Hulu made me watch 16 times the same commercial from Baptist Health. Next time I need a doctor, I will go anywhere but Baptist Health.

I am canceling my subscriptions. Youtube is much better!

Way too many ads in this streaming service when I am already paying for it. B
Hulu absolutely sucks.

Their commercials between shows hang up and freeze. Once you back out and restart, it happens again and again. Especially after the Jameson Orange liquor commercial, guarded it will freeze every time after that commercial. Customer service is a joke. When someone finally answers, you cannot understand them because they're from another country. We're canceling this piece of crap and I suggest you really consider before buying into this mess.

I canceled my Hulu account they told my I would be canceled 8/26/23i tried watching it 8/16/23 and it tell me I have to sign up again! Bunch of scammers! I would never go back again and I will tell all of my friends about this scammer Hulu! Good luck getting new customers, you did it to yourself remember customer is first!

Recently took a look at a bank account that I rarely use and discovered that Hulu continued to charge my account AFTER I called and cancelled. A solid year of Hulu charges at 6.99$ When I called Hulu they confirmed that I had not accessed my Hulu account for over 1 year although they could only refund me 4 months of charges as that is their POLICY! Is it also your policy to continue to charge your customers?
Called Hulu Customer Service, rude, disrespectful and informed me I would have to contact my bank to be refunded the rest of MY money that Hulu STOLE! Epic FAIL Hulu! Epic FAIL! I will NEVER subscribe to Hulu again!

Tech support is a joke! Nothing but a bunch of cyber thieves.you call for assistance, they say you need to download anydesk app to verify your location then they take over your system and start making charges on your account through your other apps.Been reported and they're under investigation.trust nobody!

Hulu offers no ad service, and while I understand I'm seeing these on Hulu live based on network ownership, I don't understand why I'm seeing A LOT of ads during movies when I'm paying for no ads. Hulu is taking customers money for a service they are not providing as well as making money from Advertisers who are placing ads on the Hulu platform. This isn't right and I see why the reviews have low rating.

This is a cut and paste of my review on Trustpilot.com

I have paid $91/mo for the last 2 mo or so and am getting $20/mo worth. Often (such as right now at 4:10 pm Pacific), Hulu crashes every five minutes - on both my tv's. I have tried everything recommended on Hulu's online help menu. I'm very disappointed. Looks like I'll be canceling pretty soon. To watch the news, I have to switch to YouTube, which NEVER crashes. Very pissed & I've had it! (And ps, the so-called "fast-forward" is only fast when compared with a tortoise).

After posting the about, Hulu crashed at least six times, 1 to 2 minutes apart. It is now 4:38 pm and I will be seeking a refund and will cancellation my service. I've also changed my "stars" from two to one. This is just absurd!

This is not a tv or internet problem - every other app on my tv works just dandy!

8/12/23 9:38 AM Pacific - Blankety blank Hulu lasted barely two minutes before crashing. No problem with YouTube. I am SOOOOO tired of the is BS!

My son was living with me for a while so we used his account for a while. He moved out a few months ago and I decided to get my own account. I have had nothing but problems. Specifically error number P-TS207. Sometimes I get it sometimes I don't. Most often I DO and I am unable to watch the programing on HULU. We used his account for two years with NO issues. My TV, or internet service has not changed.

I was on hold tonight for about an hour with customer service. I had called two times previously, Case # *******, with the SAME error message problem. When I finally got escalated to Jude on Resolution Specialist Team He said the problem is on the network side, buffering and speed issues are due to my connection. He stated that they are not tracking these issues at this time. He refusing to reach out to team to investigate. He said that I was the first person with this issue. I find that odd because this error message is all over the internet. If so many people are getting this error message and yet other streaming services are not having these issues. Perhaps they have an upcoming media crisis on their hands. I cannot control my internet service. I only have one choice of provider. My internet, wi-fi and other streaming services work fine.

I do not understand how Prime and Netfilx play on my Sharp Roku TV with NO issues and yet HULU all of a sudden after I set up a new account does not work!? When I told Jude that it did me no good to keep HULU without being able to watch the programming, he said he would be happy to cancel it, but it would be instantly. He did nothing to try to save the account. I would like to have an a Hulu account and be able to watch the programming.

Hulu has always been a thorn in my side. I've never really understood the service and, after a year of using the service, I really don't see it as a good value or as a service worth keeping.
Most shows only offer limited episodes. Many shows they push you to subscribe to their live streaming service in order to see the show, nevermind if you already have cable or streaming TV service, and missed an episode, you're mostly out of luck.
I find the movies and series are much like how Netflix operates, low budget films with sub par acting and pump out movies and TV series like Hallmark channel pumps out Christmas movies that all have the same themes.
The other thing I don't like about Hulu is, if your payment doesn't process the moment they run the card, they instantly cut the service off without so much as a courtesy notice or even a grace period.
Yes, I realize all these services are pay as you go no contracts but, every streaming service that I have it gives me a courtesy notice of my payment won't process or they have a backup payment method that they try or they give me plenty of notice that it wasn't able to process and all of my streaming services give me anywhere from a week to 30 days to bring my account current without any penalty.
Also, customer service is really non-existent at hulu. I feel like they are a bunch of millennials who think that they have hit the big time because they are customer service for hulu. Most of them don't care, most of them have a kill em with kindness not my problem kind of an attitude. It's like I need to feel blessed that I am able to speak with them and have their service in my home.
I also think they have way too many commercials. Even antenna over the air stations don't have as many commercials as Hulu. When you're paying eight bucks a month for a service, and you are watching a lot of shows and movies with them, can you imagine all the commercials that you were seeing but yet you're still paying for the service? I don't mind a couple commercials don't get me wrong but, when you have to sit there and watch 3-4 minutes of commercials regularly, it takes the joy out of it.
Beyond that, I've enjoyed some shows and the occasional movie on Hulu but, overall, I don't feel that Hulu is necessary and I don't feel that it has enriched my life at all, furthermore, I've never felt as though there were any programs on Hulu that made me want to race home to make sure I can watch them.
All of these streaming services that are out there now are competing for your business and some of them have good Hollywood movies but a lot of them just have these low budget films that they push off to be something spectacular. They're very predictable and have no depth, heart or soul.
Hulu maybe a good option for you but for me, I want more out of life than to be numb with cheap mass produced entertainment

At least once a month no connection. It's always the wireless provider, the TV or the phone. Most of the "tech support" hard to understand. One suggested just watch hulu via my phone. Just awful service. Always ready to upsell you though. Truly a Mickey Mouse operation. My suggestion...find a different stream service. Hulu a complete waste of money.

I think it's really cool that Hulu makes you reset your password every single time you want to watch something. I think it's really neat and efficient to take 25 minutes every time I want to watch something to reset my password to something new. The coolest part is how the Hulu login page will reject an email/password combo and then the reset webpage will tell me I can't reuse a password- so is it or is it not my password lol? Just really really really really really really really really really really really really frustrating to do this every time I want to use a service I pay for. Can I pay a fee for Hulu to remember my password? Can I just stop being harassed over 8 digits when I'm trying to decompress after a long day? Hulu says "no, suck rocks" and that's cool I guess.

I have tmobile home internet which has a dynamic ip and every time it changes you have to call them and waste hours out of your day to get it to work in my case i have wasted about 15 days of my life to get this to work on a consistent basis and they still want you to pay for your service even when you have to waste your time for a service you pay for to get fixed i have complained 1000 of times for them to do something about it as it isnt just me having this issue and they say all the steaming services will do that well sorry to tell you but your the only one that has this issue im sick of your company and wasting my time i have already disputed months of charges because im not paying for a service that doesn't work half the month and have have to waste time getting it to work so screw your company and the lack of care for your customers you sure will let people with dynamic IP sign up for your service but dont care that people have to waste hours to get it to work its pathetic and wrong way to run a company and a big one at that

I just called Hulu to ask which plan I had since it's been several years since I sign on with them. Started out great, they asked for my name and address, standard practice. Then I was asked for my email address (thinking I'll be getting more unwanted emails) but I gave it to them. Next question was the last 4 digits of my credit card which is charged each month by Hulu,I wasn't sure which one I used but thankfully I was able to look at my last statement which hadn't been shredded yet. Okay, they have everything but my blood type so I thought I could get the name of the plan I had but nope! Now they wanted 2 shows that I watched on Hulu during the last 2 weeks, really? I was on vacation and couldn't answer that question. Next they wanted to know which devices I watched Hulu on and by now I'm mad! I said a tv (true) but they weren't happy with that. They wanted to know the brand of TV. All of this info to find out which plan I was on! I hung up and cancelled my Hulu account. Never again!

Hulu over-charged my account. I called them 59 minutes ago and I am still on the phone waiting for someone to come on the line. It has always been a task to speak with customer service. Additionally, the service is shabby. Unfortunately, most of the programs I like to watch are on Hulu. The service drags, its off, you hear the voices on tv, but no one is moving. This happens frequently. I am ready to let them go.

Been a subscriber with Hulu for a while now, but I find I rarely use the service. The content is fine but the ad experience is the most intrusive and pervasive of all the streaming services. Every ten minutes there's a long ad break—almost two minutes of ads. Between episodes of shows, there are ads. After the theme songs, there are ads. Ads and more ads. It's like watching network TV but you're paying for the privilege of letting third parties try to pitch you their wares. Hulu offers an affordable basic yearly subscription rate, but if you want to go ad-free, you have to switch to a monthly rate that's prohibitive—well over twice the price. It's almost cheaper—and much more pleasant—to BUY ad-free content and watch it on another service. Sadly, I'm paid up for the next 10 months. Would prefer a refund so I can defray the cost of numerous seasons of "included" shows that had to go out and buy on Amazon Prime because they were unwatchable on Hulu.

Just wanted to cancel. Had problems logging into my account though internet, so forced to try to reach agent over phone. 45 min completely unacceptable and then agent asked me why i canceling, and then tried to sell me another service and then tried to get me to take a survey. Big headache just to cancel.