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Huusk has a rating of 4.0 stars from 154 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Huusk most frequently mention good quality, leather sheath, and finger hole. Huusk ranks 5th among Knives sites.
Huusks are truly exceptional. Their high-quality beech wood design offers a perfect grip and an elegant dark texture. Every detail is carefully considered, we offer a top-notch dining experience. Their extreme sharpness and perfect balance make cutting child's play. With Huusk, cooking becomes an absolute pleasure! No more fragile knives prone to wear, Huusk is robust, sharp and resistant to oxidation. A real must-have for any budding or professional chef! 🌟🔪
I ordered this Huusk Knife. Then I changed my mind. 1 hour later, having found the correct email to cancel, which they say you can cancel within 24 hrs. Customer Service rate a 0000! They declined! Also, they added My Address Wrong, so if they needed to correct my address, they could retrieve the parcel and cancel my order. They didn't even message me back. It was their error! Which they would not even correct.
I order one knife and was billed for 4 knives. My bank fraud department called immediately, so I called Huusk and someone in Lithonia, named Jeff, assured me he would cancel the order, when the warehouse opened. Next morning the text said the order was shipped, so I called again and was sent another text cancelling the order. Since then I have called my bank and cancelled the debt card, I am calling the New York Times digital where this ad originated. Hopefully, the bank says they may be able to recover the money, Don't be fooled!
Tip for consumers:
Don't buy from HUUSK KNIVES!!!
Products used:
Non of them.
It's all HUUSK! I ordered this knife, the Huusk sharpener, and the Huusk scissors. I pretty love seeing them all in my kitchen counter. The knife has a beautiful design, very unique and ergonomic! The scissors I love too – great weight and quality. And for the sharpener, there's no need to use it yet. I love all their products. I hope they'll come out with more great and quality products.
Hello Marcus,
We can’t thank you enough for the kind words about our product/service. Your review means a lot to us and lets us know we’re on the right track!
We are very grateful to have customers like you. We hope you stick with us for many years to come!
Have a great day!
Huusk has a very well-made blade. The grip feels great and solidly put together. Knife is compact and has a very excellent quality. I got it with a leather sheath - though the quality is not the best. However, I am generally mesmerized with the knife.
Thanks for the awesome review, Gig! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.
If you want to know more about our amazing deals for this month, please check them out here: https://huusk.com/?vndr=reputation
Have a nice day!
I've mostly used my Huusk knife for cutting meat for smoking but it's doing better than I could have expected, I haven't sharpened it yet but it's sliced through spare ribs pretty easily and it's great for getting a strong grip on it.
Hi Richard,
We are so happy to hear that you have a positive experience with Huusk. It's our pleasure to serve customers like you.
If by any chance you would like to purchase again, please check them out here:
https://huusk.com/?vndr=reputation
Have a nice day!
I will not reccomend Huusk to other peoples. When you get wrong products or
Product you never ordered, i'ts very difficult to reach them to tell them so.
Returns are very difficult, and you ca'nt get them to understand your problems.
After I've got some of the orderes, they
Bombard me with new offers, all the time!
I often think, "Why do I in the first place order something from them, at all". I still hav'nt understood their billing policy, and Klarna seems not to have proper contact with them (Huusk). Why is this going on?
Tip for consumers:
Why It should be so difficult to understand their way to deal with customers !
Products used:
Knive, Sheat and Sharpener
Dear E. Henning,
You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you by providing us with the following details:
· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)
We can then look up your order and get back to you with the best resolution for the issue.
Thanks for your patience and understanding.
The knives are Hand-Made in Japan by Japanese Sword Makers (False), they are mass-produced in China by CNC machine punching. They are reliable and honestly they deliver products and they communicate with their customers so careful. Thank you for the great products.
Hi Mampi,
Thank you for this review.
We appreciate your support, and if you have any other questions or concerns, please don't hesitate to let us know.
Have a wonderful day!
I odered 1 knife from this company and before I got checked out I had bought 4.
The website was very deceptive. I called customer service 5 minutes after I found out that I was being charged for 4. They said that they would cancel the order. I got an email the next day saying they couldn't cancel the order.
Tip for consumers:
very deceptive website
Products used:
Knife
Dear Rich,
You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you.
Provide us with the following details:
· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)
We can then look up your order and get back to you with the best resolution for the issue.
Thanks for your patience and understanding.
I ordered 1 sheath to go with 1 knife, they sent me 4 sheaths, I live in Canada, I requested to return 3 sheaths,they sent me an email with a return form
In LITHUANIA it would cost via fed ex or ups
$180 dollars to return these items, this is a very shady company and o strongly recommend you steer clear
Tip for consumers:
Beware, once you’ve bought it and you’ve got it
They make it impossible to return anything
They charged me 60 dollars on my credit card
Which should have been 24 dollars
Then they gave me an address to return in Lithuania
I’m in Canada it would cost a further $180 dollars to return, so who would do that, inexcusable!
Products used:
Knife and sheath
Hello Barry,
We apologize for any inconvenience this has caused you. Please allow us to assist you by supplying the following information:
E-mail address from which you placed your order
Order reference
Complete Name
Tracking number (if applicable)
We can then look up your order and respond with the best solution for the issue at hand. You may also contact us at - support@get-huusk.com or https://get-huusk.com/contact
We look forward to hearing from you soon.
Thank you for your understanding and patience.
Blunt blade and very soft edge, no way is this made like a samurai sword, I should know as I own one, a sharp knife should be able to remove hairs on your arm or even your whole arm in one slice
Dear Stephen,
You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you by providing us with the following details:
· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)
We can then look up your order and get back to you with the best resolution for the issue.
Thanks for your patience and understanding.
In fact, huusk website provides incredible discounts on a lot of useful products of high quality and fast delivered also the customer services do well to support customers anytime
Hi Simon,
Thanks so much for the awesome review. We work hard to meet expectations like yours, and we are happy to hear we did that for you.
Please don't hesitate to tell others or shop with us again!
Have a great day!
Huusk knives are a chef's dream! Exceptional craftsmanship, razor-sharp blades, and ergonomic design make cooking an absolute pleasure. A must-have kitchen companion!
Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next purchase.
Have a nice day!
I am grateful to all the people who told the truth about this company's customer service and ethics. I almost bought one of their packages… will save my money for a more authentic experience.
Hello Katie,
Thanks for sharing your comments with us. We’re truly sorry for the negative impression of our company. We are currently in the process of making some changes because we want every customer’s experience to be the best one possible, and we work hard to make sure that happens.
We’re working hard to be better at what we do, but it’s not an overnight fix. We appreciate you taking the time to share your thoughts with us.
Please feel free to reach out by phone or email anytime about any questions or concerns before placing an order with us. We look forward to hearing from you.
Support channels:
support@get-huusk.com
https://get-huusk.com/contact
Best Regards,
I ordered two knives from Huusk on a Canadian site.When I got my credit card statement I was charged in USD (35%) exchange rate and when I contacted Huusk they told me they couldn't refund the difference because the knives had been shipped. Because of their refusing I will not purchase anymore products from Huusk or recommend their products. I think that what Huusk did is bad business. BEWARE especially if you are Canadian.
Products used:
Huusk knives
Hello Donald,
We apologize for any inconvenience this has caused you. Please allow us to assist you by supplying the following information:
E-mail address from which you placed your order
Order reference
Complete Name
Tracking number (if applicable)
We can then look up your order and respond with the best solution for the issue at hand. You may also contact us at - support@get-huusk.com or https://get-huusk.com/contact
We look forward to hearing from you soon.
Thank you for your understanding and patience.
I like this knife's design. It is unique and it looks durable. Shipping however took longer than the turn around time. It came in a beautiful box, the overall package would look great as present.
Thanks for the awesome review, Sammy! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.
If you want to know more about our amazing deals for this month, please check them out here: https://huusk.com/?vndr=reputation
Have a nice day!
ZERO stars. Ordered ONE knife. Got billed for FOUR. Called immediately. They SAID they cancelled the order and processed a refund. They sent an email to confirm. 5 days later FOUR knives arrive and NO REFUND POSTED.
Dear Robert,
We’re very sorry that you’re unhappy with your experience with our products and services.
Could you please provide us with any of the following details in order for us to look up the order:
Email address used to place the order
Order number
Full name
Tracking number (if you have one)
Please contact us at support@get-huusk.com. I look forward to hearing from you soon.
Best regards,
So I ordered 1 knife and sleeve to try it out before I consider to buy several.
To my surprise my bill showed 4 additional knives. I did not order these!
I contacted their chat service line immediately and they had the nerve to offer me a discount
On the 4 additional knives!... I didnt was them in the first place. So now I am pissed and want a full refund!
Then the chat told me she will try to refund the order if it has not yet been processed!...
I just placed it 4 minutes prior!
What a scam!
She tells me they will process my refund request in 5 days.
This is the way they get more money out of peoples pockets hoping they will not notice the additional
Charge because once you get the merchandise they will charge you 2/3's "re-shelving" fee.
DONT BUY FROM THIS STORE... KEEP YOU POSTED IF MY REFUND COMES IN,
Tip for consumers:
Do not order from this company
Hello Marion,
You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you by providing us with the following details:
· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)
We can then look up your order and get back to you with the best resolution for the issue.
Thanks for your patience and understanding.
Huusk is the worst to work with. If you make a mistake, they will not refund or change your order. Do NOT do business with them. Scam operation for sure
Hello James,
Thank you for getting in touch with us!
We had some trouble finding the order. Could you please provide us with any of the following details in order for us to look up the order:
Email address used to place the order
Order number
Full name
Tracking number (if you have one)
Please send us an email at support@get-huusk.com. I look forward to hearing from you soon.
Best regards,
Huusk is a beautiful, and super sharp addition to my most used knives. Surprisingly, it also has a really nice weight. Very well balanced. I recommend this awesome knife!
Thanks, Madeline, we enjoyed knowing that you were satisfied with your purchase. Please let us know if you have any other comments, questions, or concerns. We are here for you anytime!
I love the design of the knife. Perfect on blade looks really good. Very nice handle beautiful. As far as sharpness it cuts through any meat quickly and fast. Huusk is highly recommendable!
Hi Louis, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you want to know more about our amazing deals for this month, please check them out here:
https://huusk.com/?vndr=reputation
Hope you have a great day!
This Huusk knife is very well crafted with so much detail to it, will be perfect for my husband for all his hunting needs! It's such a beautiful knife!
Wow!
We were blown away by your positive words. We really appreciate the time you took to let us know. Thank you so much for the details! We hope to work with you again soon. Thank you for your business!
Have a nice day!
Amazed by the sharpness of this knife. Requires a little pressure to cut through produce. It is nice and comfortable to hold and easy to clean. I highly recommend this product to anyone.
Thank you for such great feedback. We pride ourselves in providing quality and satisfaction to all of our customers. We truly appreciate your business!
The knives arrived and I was not impressed - I immediately asked for a return and I am being promised a returns note soon - then the one-off offers of 50% discount if I keep them - I think I will have to involve the bank as they are not honoring no quibble return offer
Dear Peter,
You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you by providing us with the following details:
· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)
We can then look up your order and get back to you with the best resolution for the issue.
Thanks for your patience and understanding.
Elegant design, especially the handle that's made of wood. Blade is so sharp it can cut almost anything in the kitchen. Beautiful piece that's worth the purchase!
Hello Ema,
We're happy to see that you had a 5-Star experience with Huusk. Your feedback helps us to improve service for everyone.
If you want to know more about our amazing deals for this month, please check them out here: https://huusk.com/?vndr=reputation
Have a nice day!
Amazing Huusk knife and secure packaging. I will be happy to shop here again. A very smooth transaction on the website. This is a great investment that looks like will last a very long time.
Thank you for such great feedback Brent. We pride ourselves on providing quality and satisfaction to all of our customers. We truly appreciate your business!
I am satisfied with this. I will be re-ordering this product for all of the men in my family, they are hunters and would be fantastic for field dressing. Good job
Hi Dorothy,
Thanks so much for your feedback! We’re really glad you enjoyed our product, we’ve found it’s a definite customer favorite!
If you want to know more about our amazing deals for this month, please check them out here:
https://huusk.com/?vndr=reputation
Hope you have a great day!
Gain trust and grow your business with customer reviews.
Hello Paul,
We are sorry to hear about any inconvenience you may have had. Please allow us to help you by providing us with the following details:
· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)
We can then look up your order and get back to you with the best resolution for the issue.
Thanks for your patience and understanding.