Hyundai

I recently leased and bought 3 vehicles at Hyundai city of bayridge and was assured by sales person Ray and the finance person that since I referred 2 customers who leased and bought their vehicles I would receive a check for 2 hundred dollars for a referral for each one. I never did get a check for either one. Why would a dealership lie to a good customer is beyond me. Since they don't appreciate good customers I will take my business elsewhere. This dealership is least to be desired.

I have driven hyuandai for over 29 plus years and my kids. Rge cars are safe stylish wirh the best maintenace warranty in the State. Cant go wrong... they just need stronger rebates to help those that are in need of help to chew negative equitty or that are simply upside down in payment.

In December of 2021 my 2015 Hyundai Santa Fe Sport needed a new motor because of engine failure. Hyundai replaced it at no cost to me. In June of 2022 my car's transmission went out! After paying a towing bill of $275 to have my vehicle taken to the nearest Hyundai dealership, I had to wait almost FIVE WEEKS to get it fixed! Parts are a nightmare. I ended up SUPPOSEDLY needing a transmission, transfer case, and coupler. $5,400 spent - no loaner vehicle. And the dealership didn't even clean the car! Hyundai corporation refused liability and refused to pay for repairs or give us a rental. I'm disabled, just moved to a new state and I was STUCK without a car. The case manager lied about when he would call back. Not just one time, but a few times. That speaks volumes about your company's ethics! After doing research, I've found out many, many Hyundai vehicles have had the very same problems I've encountered and, just like my situation, Hyundai has refused responsibility. If you want to avoid a horrible (and expensive) situation like mine, consider purchasing a vehicle from another auto manufacturer. I will NEVER purchase another Hyundai vehicle! If you don't believe me, do an Internet search and see what types of issues Hyundai owners have had and how Hyundai has responded to their complaints. You will be shocked.

Had a Hyundai for many years and recently traded it in for a new Hyundai Elantra limited 22. Very satisfied with the performance and all the safety features

Don't buy a Hyundai. I almost burned to death in mine. They are easily stolen now, and they are burning up. Don't let your car, become your casket!

Iwas a good customer of hyundai,until now.3months ago i leased a hyundai kona, since then my transmission overheated 3times.Once on a bridge. Ibought car to service and i was told that this is a normal problem with the kona.There soln is when you get stuck in traffic pull over and let car cool down for 20 min.I have handicapped son and now every time i have to drive somewhere,in the back of my mind i am worrird this will happen again.This my 5th hyundai,and i recommended at leqst 5 other peole to get one.NOW I WILL NEVER RECOMMEN ANOTHER HYUNDAI OR BUY ONE FOR MY SELF

Hyundai just doesn't care about you once you signed the contract and bought their car.

I brought my car to the Advantage Hyundai auto dealer to have them fix a recall on my 2020 Palisades. While there the service department informed me
That I needed to replace my brake rotors and pads, as the rotors had only three percent thickness remaining.

I gave approval for them to conduct the repair only to find out that they didn't have the rotors in stock and that they would need to be ordered.
I was then informed that I would have to pay up-front for the parts in order for them to be ordered.

I provided payment and was told that the parts would be in in about 1-2 weeks. They told me to take the car home as they don't have room to store it.
And that they would notify me once the part was in.

After two weeks and no call from Advantage Hyundai I reached out to the dealer and for an update. The parts department told me it would be another "week or so"
Until the parts would arrive. After another two weeks of not hearing from Hyundai I reached out again and was told it would be another week or two until
The parts would be available. This has been going on for nine weeks so far and still no parts.

I reached out to Hyundai USA customer service and asked how they can sell cars that they cannot maintain.
They are obviously still selling new Palisades with OEM brake's and rotors attached.

I explained that my car had reached a point that it was no longer safe to operate (and stop safely).
Hyundai USA customer service informed me that if its not a warranty or recall issue they basically can't help me.

They still don't know when the parts will come in, they did say "another one to two weeks" as if I haven't heard that before.

I did however receive the monthly bill from Hyundai financial to pay for my 2020 Hyundai even though its basically a "Potted Plant" sitting in my driveway.

How can they sell cars that they can't maintain?
How can they expect customers to pay for cars that don't operate?
Why would they take money to lock you in to purchasing parts from a dealer who can't produce the parts?

I am very disappointed with Hyundai's attitude toward its customers. I like the car and think its a quality vehicle, it's a shame that the company
Feels that once they got you to buy its car that you are no longer of any consequence.

Nine plus weeks in and I still have no answers. Hyundai customer service says that company policy will not allow them
To help resolve my issue.

They basically said you just have to wait!

Too Bad!

Anyone considering purchasing a Hyundai vehicle needs to consider they companies attitude toward its customers is the future that awaits you.