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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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I thought I was on ibotta but I was on petsmart. They credited me the $4 anyway. That was above and beyond and this is not the 1st time they corrected my error
My issue was resolved quickly! That is great customer service!
I had an issue with the app and the support team is always quick to help resolve my issue!
I alerted the team at Ibotta that some of the cash for purchases I'd made failed to show up in my account. The fixed the issue within hours. Great job!
Ibotta is an easy couponing app and I have saved a ton of $$ using it! Most recently, I thought I had bought a product that had a deal on Ibotta. I misread and it was a slightly different product, I wrote in and the customer service agent told me what happened. I thanked them and explained what I thought, I didn't ask for the $$. They gave me the deal anyway! All of the agents were very nice and I was more than happy with my experience!
They helped in, solved my issues and did it quickly
I contacted Ibotta to get help on my missing cash on a receipt. They politely let me know that the items that I requested them to look at and correct were actually unqualified for the rebate. The one time I forgot to double check and just assumed. I replied and thanked them for letting me know and said it was my fault but bummer. They responded back by giving me the credit amount back! Who does that?!?! It wasn't the little nickel or quarter back but a total of $3.25. That might not seem like much but you know it adds up! I use this app to save up extra money for my husbands Christmas gifts or anything that I'd like to surprise him with that he doesn't see on our bank accounts. Any time Ive asked for help they have always helped and responded. I'm just surprised and happy. Thank you Ibotta!
I had a problem with the app not giving me my cash back on items that I had purchased. Ibotta care team resolved this for me. I am very pleased with how quickly Ibotta responded and resolved my problem,
I appreciate the quick response and quick resolution.
I love using ibotta. I am always able to save so much money but any time I have problems their customer service is fast and so helpful. Highly recommend
I'm fairly new to ibotta but every time I have a question the response is super fast! Such lovely customer service. The issue is almost always my error, but the agents are very helpful.
I purchased 4 items but only received cash back in 2. The other 2 were eligible items that I checked the barcode on at the store. It is difficult to reach out to correct these mistakes which happen often.
I saw on my Ibotta app that Dave's Killer Bread Buns had a $2 digital coupon. I love their loaf bread so I figured I try the buns by using a coupon. They are tasty. I scanned my receipt & got my $2 added to my account. Very easy & I saved.
Ibotta has alot of different coupons. I save alot of money on my groceries. It's very easy to click on the coupons then take pics of your receipt and click. In a few seconds you receive your coupon money in your account. I love this app!
I think it's great that I get some cash back on things I buy anyway! Highly recommend them!
I love Ibotta it helps me save money on the things I buy anyhow and I also see things I might like to try. So with your savings and the money I earn it's worth it. Thank you Ibotta!
There was something I didn't get credit for. And the ibotta team was quick to credit me. Very efficient help 💯
Vanessa respond fast and excellent to the problem with the ibotta app.
Thank you for all your help 👌
Tracy was excellent and fast respond with the issue that i did have in my ibotta app
I really appreciate her for help me.
I had a bonus problem and sent a message so quickly that the response and the help. Ty
I had an issue and Marie was able to take care of my issue quickly! Thank you Marie for your quick response and taking care my issue!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members