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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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My receipt did not get validated and asked for help in getting credited for 10 items. Immediately attended to by Shiro manually. Then because was fixed manually had to contact support to complete my midweek bonus which then again was immediately resolved! Been saving at Ibotta both in stores and online for years and have saved over $4000. Easy to do and so worth it!
Not only a great way to save money, but their staff is really awesome! Thanks Josh, Elton, Jan, Ritsan, for your great support!
Thank you for your enthusiastic feedback! We’re thrilled to hear you’re enjoying the experience and appreciate your support.
I had an issue submitting an Ibotta offer. After contacting Ibotta "Shiro M." looked into the issue and corrected it. Ibottta is always easy to deal with.
Thank you for sharing your experience with us. We truly appreciate your feedback and are committed to making each visit even better. We look forward to your continued loyalty and the opportunity to serve you again.
This company is top-notch when it comes to responding to any issues that happen to come up with the app or your shopping experience in relation to this app.
Not like some of the others who leave you hanging for weeks or just allowing your issue to fall through the cracks completely.
They really go out of their way to correct any problems within a day or two at most.! TOP NOTCH!
Thank you so much for your kind words! It’s wonderful to know that our effort to provide real value is making your purchases rewarding. We're excited to keep delivering great experiences every time you use Ibotta.
Ibotta could not read my Target receipt so my credit of 4 items ($ 4.00) was not processed. In order to get my weekend bonus I had to purchase 4 other items. The following week Ibotta credited my Target items. Because I had to purchase the extra 4 items which were not credit towards my weekend bonus neither to my midweek bonus, I requested Ibotta to credit ONLY the 4 points/items toward my holiday cheers bonus which i believe to be fair. Cheers for Ibotta!
Thank you for your enthusiastic feedback! We’re thrilled to hear you’re enjoying the experience and appreciate your support.
My first attempt to withdraw money was unsuccessful, but contacting customer service quickly resolved the issue. It's a great app that helps save and earn money.
Thank you so much for your thoughtful feedback! It’s truly rewarding to know our efforts have made a positive impact, and we’re excited to continue providing a great experience that meets your expectations. Your support means everything to us!
I don't understand why everyone doesn't do this. Ibotta makes it so simple, I go out of my way to find the products that have a rebate attached. Why wouldn't I?
Thank you so much for your kind words! It’s wonderful to know that our effort to provide real value is making your purchases rewarding. We're excited to keep delivering great experiences every time you use Ibotta.
The app is great, and I've gotten back so much money over the last few years. Also, anytime I've ever had an issue, Ibotta's customer support has been great. They respond quickly and have always resolved the issue favorably. I highly recommend Ibotta!
Thank you so much for your thoughtful feedback! It’s truly rewarding to know our efforts have made a positive impact, and we’re excited to continue providing a great experience that meets your expectations. Your support means everything to us!
98% of the time the rebates are big and quick to load to your account. 98% of the time all my favorite brands are there with some time of rebate.
Thank you so much for your kind words! It’s wonderful to know that our effort to provide real value is making your purchases rewarding. We're excited to keep delivering great experiences every time you use Ibotta.
This program is not worth the aggravation. I am trying to withdraw the money I earned and it just says my account is locked down. I am supposed to contact customer service, which isn't easy. I just get the run around.
Fabulous experience with Ibotta lost my login due to an update with an old email which i couldn't access the Ibotta team has helped me with the reset process so i did not loose my earning which i have worked hard for Thank You!
Thank you so much for your kind words! It’s wonderful to know that our effort to provide real value is making your purchases rewarding. We're excited to keep delivering great experiences every time you use Ibotta.
I had purchased 3 Stove Top Stuffing mixes. I thought I was missing points. I didn't realize there were only certain ones and I bought the wrong one.
Thank you so much for your review! We truly appreciate your kind words and support, and we're delighted to know you had a great experience.
I've had nothing but positive experiences with Ibotta. Recently was missing $20 cash back from an offer. I reached out to CS and Ronnie ended up handling my request. Needless to say but they were very responsive and applied the cash back! Thank you very much for your assistance. Top notch!
Thank you so much for your thoughtful feedback! It’s truly rewarding to know our efforts have made a positive impact, and we’re excited to continue providing a great experience that meets your expectations. Your support means everything to us!
Ibotta has been a great way to save money on everyday purchases. I've only been using the app for a little over a month, and I've already earned over $70 in cash back just from buying the things I normally buy. The app is easy to use—check offers, scan barcodes, upload receipts—and the savings add up faster than you expect. I also appreciate that when I've needed assistance, the customer support team has been helpful and responsive. Overall, Ibotta is a simple, reliable way to stretch your budget, and I'm happy to recommend it.
Thank you so much for your review! We truly appreciate your kind words and support, and we're delighted to know you had a great experience.
Ibotta could not find my purchase, but if I used the scan option, it stated it was a match. So ibotta credited me for the purchase
Thank you so much for your thoughtful feedback! It’s truly rewarding to know our efforts have made a positive impact, and we’re excited to continue providing a great experience that meets your expectations. Your support means everything to us!
Customer service got back to me quickly on a holiday weekend. It's been really helpful to take advantage of the money-back deals they offer.
Thank you so much for your kind words! It’s wonderful to know that our effort to provide real value is making your purchases rewarding. We're excited to keep delivering great experiences every time you use Ibotta.
The app doesn't work. When looking for an offer owed but not given, you can't search to find it quickly. It seems over half the time there is an issue.
Thank you for your review! We truly value your feedback. Ibotta strives to cultivate a positive environment for our Savers. Our team works diligently to respond to each inquiry promptly and accurately. Thanks for leaving an honest review!
I had an issue with getting cash back on an offer I had selected. I contacted the support team and they were very kind and able to resolve my issue for me right away.
Thank you so much for your thoughtful feedback! It’s truly rewarding to know our efforts have made a positive impact, and we’re excited to continue providing a great experience that meets your expectations. Your support means everything to us!
I really enjoy this app. Ive had it for quite some time and currently am sitting on over $100 in cash back for things I buy anyway. These days, every dollar helps. My experiences with customer service have all been positive.
Thank you so much for your kind words! It’s wonderful to know that our effort to provide real value is making your purchases rewarding. We're excited to keep delivering great experiences every time you use Ibotta.
When the scanning process skips over my item I write it in to them and they correct it almost instantly or over night n credit me my cash back there really good like that the fix ur problem fast there great team
Thank you for sharing your experience with us. We truly appreciate your feedback and are committed to making each visit even better. We look forward to your continued loyalty and the opportunity to serve you again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your thoughtful feedback! It’s truly rewarding to know our efforts have made a positive impact, and we’re excited to continue providing a great experience that meets your expectations. Your support means everything to us!